Occupancy rate
68%
In line with Washington averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Nursing Home
Emerald Heights
Emerald Heights is a premier Type A Continuum of Care Retirement Community located in Redmond, Washington. It offers a vibrant, maintenance-free lifestyle with lifetime access to long-term health care services. The community is dedicated to enriching the lives of older adults aged 55 and better.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
74
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
67.6%
Residents per day (avg)
53
Occupancy rate
67.6%
Residents per day (avg)
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
70% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
30% of new residents, often for short stays.
Typical stay
6 years
Finances and operations
Voluntary non-profit community
Home revenue
$45.4M
Surplus of revenue
$19.5M
Voluntary non-profit community
Home revenue
$45,383,095.00
Surplus of revenue
$19,547,374.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$25.8M
74-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Occupancy
In line with Washington averageOccupied beds
50 / 74
Average residents
73 per day
License details
Facility type
Bh
Status
Op
County:
King
Additional licensing details
License number:
994
CMS Certification Number:
505478
Safety & Compliance
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Additional Policies & Features
Pets Allowed
Minimum Age:
55
Amenities & Lifestyle
Programs & Activities
Activities
Emerald Heights offers a variety of daily activities and events.
Specific Programs
Independent Living, Assisted Living, Memory Care, Skilled Nursing, Daily Activities, Fitness & Wellness, Committees & Groups, Pet Friendly Living
Volunteer Programs
Yes
Pricing & Financial Information
Dining & Nutrition
Food Description
Emerald Heights offers restaurant-style casual dining, a grab and go coffee shop, and flexible dining choices.
Meals Included
No
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Inspection History
In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.
4 visits/inspections
1 visits/inspections triggered by complaints
1 other visits
2 life safety inspections
Results
4 with issues
0 without issues
Washington average: 8 complaint visits
Washington average: 9 inspections
Show Inspection Reports
Latest inspection
Date:September 16, 2025
Type:Life Safety
13 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
6
Washington average 7.8
Last Health inspection on Apr 2025
Total health citations
42
Washington average 48.9
Citations per inspection
7
Washington average 6.92
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
37 of 42 citations resulted from standard inspections; and 5 of 42 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Washington averageWashington average: 0.3
Serious Health citations
1
1
41% better than Washington averageWashington average: 1.7
0 critical citations
1 serious citation
41 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Apr 23, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Apr 23, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 23, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 23, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 23, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 23, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 23, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 23, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Washington The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
Emerald Heights
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
REDMOND
121
62.3%
-14%
5.88
+39%
2
42
1
53
-
Comfort, Craig
$36,4M
$10,7M
29.3%
505478
Aegis Senior Inn of Kent
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Kent
33
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Alderwood Post Acute & Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Lynnwood
-
-
-
-
-
0
0
0
-
65
-
-
-
-
-
Apple Springs Retirement and Assisted Living Residence
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
OMAK
60
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Chandler House
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Yakima
36
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Places of interest near Emerald Heights
0.3 miles from city center
10901 176TH CIRCLE NE, REDMOND, WA 98052
Calculate Travel Distance to Emerald Heights
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
129
Employees
106
Contractors
23
Staff to resident ratio
2.39:1
29% better than Washington averageWashington average ratio: 1.85:1
Avg staff/day
43
Average shift
7.2 hours
11% worse than Washington averageWashington average: 8.1 hours
Total staff hours (quarter)
28,155
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
56
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
5.7%
1,612 contractor hours this quarter
Respiratory Therapy Technician: 7
Physical Therapy Assistant: 4
Registered Nurse: 3
Qualified Social Worker: 3
Speech Language Pathologist: 2
Occupational Therapy Assistant: 1
Medical Director: 1
Diagnostic X-ray Services Staff: 1
Physical Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 56 | 0 | 56 | 15,821 | 91 | 100% | 7.6 |
| Registered Nurse | 23 | 3 | 26 | 3,461 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 13 | 0 | 13 | 3,134 | 91 | 100% | 8.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,012 | 64 | 70% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 905 | 63 | 69% | 7.9 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 861 | 65 | 71% | 6.3 |
| Mental Health Service Worker | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 410 | 57 | 63% | 7.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 389 | 56 | 62% | 6.9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 277 | 84 | 92% | 2.2 |
| Qualified Social Worker | 0 | 3 | 3 | 88 | 17 | 19% | 5.2 |
| Dental Services Staff | 1 | 0 | 1 | 86 | 32 | 35% | 2.7 |
| Physical Therapy Aide | 0 | 1 | 1 | 74 | 11 | 12% | 6.7 |
| Physical Therapy Assistant | 0 | 4 | 4 | 53 | 18 | 20% | 2.9 |
| Dietitian | 2 | 0 | 2 | 52 | 52 | 57% | 1 |
| Medical Director | 0 | 1 | 1 | 48 | 12 | 13% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 27 | 27 | 30% | 1 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 18 | 15 | 16% | 1.2 |
56 Certified Nursing Assistant
% of Days
100%
26 Registered Nurse
% of Days
100%
13 Licensed Practical Nurse
% of Days
100%
2 Clinical Nurse Specialist
% of Days
70%
2 RN Director of Nursing
% of Days
69%
7 Respiratory Therapy Technician
% of Days
71%
1 Mental Health Service Worker
% of Days
68%
1 Nurse Practitioner
% of Days
66%
1 Administrator
% of Days
64%
2 Speech Language Pathologist
% of Days
63%
1 Occupational Therapy Aide
% of Days
62%
3 Other Dietary Services Staff
% of Days
92%
3 Qualified Social Worker
% of Days
19%
1 Dental Services Staff
% of Days
35%
1 Physical Therapy Aide
% of Days
12%
4 Physical Therapy Assistant
% of Days
20%
2 Dietitian
% of Days
57%
1 Medical Director
% of Days
13%
1 Occupational Therapy Assistant
% of Days
30%
1 Diagnostic X-ray Services Staff
% of Days
16%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
54 residents
Residents by payment source
Medicare
7 residents (13%)
Private pay or other
47 residents (87%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
23% worse than Washington averageWashington average: 10.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.1
15% worse than Washington averageWashington average: 20.9
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
24.3%
Percent of long-stay residents whose need for help with daily activities has increased
24.3%
48% worse than Washington averageWashington average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.5%
Percent of long-stay residents whose ability to move independently worsened
20.5%
6% better than Washington averageWashington average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.3%
12% worse than Washington averageWashington average: 24.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.8%
Percent of long-stay residents experiencing one or more falls with major injury
5.8%
120% worse than Washington averageWashington average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.5%
Percent of long-stay high risk residents with pressure ulcers
5.5%
11% worse than Washington averageWashington average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
In line with Washington averageWashington average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.8%
Percent of long-stay residents who lose too much weight
5.8%
In line with Washington averageWashington average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Washington averageWashington average: 16.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
25.3%
Percent of long-stay residents who received an antipsychotic medication
25.3%
75% worse than Washington averageWashington average: 14.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.4%
9% worse than Washington averageWashington average: 96.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.0%
6% worse than Washington averageWashington average: 93.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.7%
12% worse than Washington averageWashington average: 88.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Washington averageWashington average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
72.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
72.2%
12% worse than Washington averageWashington average: 82.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$43K
48% lower than Washington averageWashington average: $82K
Number of fines
2
8% more fines than Washington averageWashington average: 1.8
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Washington averageWashington average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$43K
Washington average
$82K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 11, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 11, 2025
$39K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 4, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 4, 2023
$3K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Emerald Heights based on CMS SNF Cost Reports.
Occupancy Rate
62.3%
↓ 5.9pp vs 2022
Net Income
$19,547,374
↑ ~$24.5M vs 2022
Total Payroll
$13,051,766
↑ ~$1.4M vs 2022
Profit Margin
53.7%
↑ 67.8pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Washington Seniors
Get financial aid guidanceContact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Emerald Heights
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
