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Emerald Heights
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Redmond, WA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Emerald Heights building at sunset Exterior view of the Emerald Heights building Exterior view of the Emerald Heights building

Emerald Heights

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Redmond, WA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
10901 176Th Circle Ne, Redmond, WA 98052 View map Calculator: See prices in your area
Emerald Heights accepts Medicare and private pay.
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Emerald Heights accepts Medicare and private pay.

Overview of Emerald Heights

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A 74-bed nursing home on 176th Circle NE in northeast Redmond, Washington, in an area with excellent walkability (Walk Score 83), is Emerald Heights, easy for visiting family and local access. Owned by Craig Comfort, it accepts Medicare and private pay and operates at 68 percent occupancy. Residents average 275 days’ stay, a span reflecting short-term rehabilitation placements and longer-term nursing care.

Anchored by 24-hour staffing throughout, the home provides short-term rehabilitation and respite care. Total nursing care averages 5 hours 53 minutes per resident daily, ensuring substantive hands-on support for those healing from illness or hospital stays. Beyond clinical care, the community offers fitness and wellness programming, resident committees and social groups, and welcomes pets in everyday life. Dining spotlights flexibility and choice, with restaurant-style casual service, a grab-and-go coffee shop for quicker meals, and flexible dining options handling individual preferences. This variety supports resident independence and satisfaction.

Regulatory oversight has underscored building safety systems and secure access protocols, reflecting Emerald Heights’ ongoing engagement with state standards around its safety and operational compliance.

Facility Direct Line (425) 556-8100
Facility Direct Line (425) 556-8100
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 24.0% Above WA avg. ▲ 24.0% Above WA avg.WA average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 6.5% Above WA avg. ▲ 6.5% Above WA avg.WA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 46.1% Above WA avg. ▲ 46.1% Above WA avg.WA average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 49.1% Below WA avg. ▼ 49.1% Below WA avg.WA average: 3.9Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Washington averages

Rank #3 / 61Nurse hours — State benchmarkedThis home is ranked 3rd out of 61 homes we track in Washington for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Washington average, with a ranking across 61 Washington facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 3rd out of 61 homes we track in Washington for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

5h 28m

29% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 15m
+36% State avg: 55m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
51m
+14% State avg: 44m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 22m
+25% State avg: 2h 42m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 38m
+25% State avg: 3h 42m per day · National avg: 3h 30m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
13m
+135% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
56m
+38% State avg: 41m per day · National avg: 29m per day

All 6 underlying metrics are above the state average

Standout metric: Physical Therapist is +135% above Washington average

Capacity and availability

Residents per day
50
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
275 days
Bed community size
74-bed community Rank #191 / 356Bed count — State benchmarkedThis home is ranked 191st out of 356 homes we track in Washington for bed count. Shows this facility's certified or reported bed count compared to other Washington facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 83 / 100 Rank #64 / 619Walk Score — State benchmarkedThis home is ranked 64th out of 619 homes we track in Washington for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Washington facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
68%
Rank #199 / 276Occupancy rate — State benchmarkedThis home is ranked 199th out of 276 homes we track in Washington for occupancy. Shows this facility's occupancy rate versus the Washington average, with its Statewide rank out of 276. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Washington average: 72.5%
Occupied beds
50 / 74
Average occupied beds in Washington homes 73 beds

License Details

Facility TypeBoarding Home
StatusOp
CountyKing
License Number994
CMS Certification Number505478

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Minimum Age55

Amenities & Lifestyle

Dining
Activities
Specific ProgramsFitness & Wellness, Committees & Groups, Pet Friendly Living
Volunteer Program

Contact Emerald Heights

Inspection History

In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.

Since 2024 · 2 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 13 deficiencies 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Washington state average
Overall vs. WA average 0 Worse No metrics in this bucket. 2 Better Metrics better than Washington average:
• Total deficiencies (58% below)
• Deficiencies per inspection (3% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWA Averagevs. WA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1331 This facility has 58% fewer total deficiencies than a typical Washington nursing home (13 vs. WA avg 31).↓ 58% better
Deficiencies per inspection Info Average deficiencies per inspection. 3.33.4 This facility has 3% fewer deficiencies per inspection than a typical Washington nursing home (3.3 vs. WA avg 3.4).↓ 3% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWA Averagevs. WA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 49 This facility has had 56% fewer total inspections than the Washington average (4 vs. WA avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2023 · 3 years of data
Total health inspections 6

State average 7.8

Last Health inspection on Apr 2025

Total health citations
42 Rank #27 / 61Health citations — State benchmarkedThis home is ranked 27th out of 61 homes we track in Washington for health citations. Shows this facility's total health deficiency citations benchmarked to the Washington State average, with a ranking across all 61 WA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 48.9

Citations per inspection
7 Rank #34 / 61Citations per inspection — State benchmarkedThis home is ranked 34th out of 61 homes we track in Washington for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Washington mean across 61 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 6.92

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

37 of 42 citations resulted from standard inspections; and 5 of 42 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than State average

State average: 0.3

Serious health citations
1
41% better than State average

State average: 1.7

0 critical citations State average: 0.3
1 serious citation State average: 1.7
41 moderate citations State average: 46.3
0 minor citations State average: 0.5
Citations history (last 3 years)
Environmental moderate citation Apr 23, 2025
Corrected
Infection Control moderate citation Apr 23, 2025
Corrected
Infection Control moderate citation Apr 23, 2025
Corrected
Nutrition moderate citation Apr 23, 2025
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 112
Employees 94
Contractors 18
Staff to resident ratio 2.07 : 1
12% more staff per resident than Washington average
Washington average ratio: 1.86 : 1 Washington average ratio: 1.86 : 1See full Washington ranking
Avg staff/day 40
Average shift 7.2 hours
11% worse than Washington average
Washington average: 8.1 hours Washington average shift: 8.1 hoursSee full Washington ranking
Total staff hours (quarter) 26,388

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 23 RN Staff are full-time employees. No contractors work on this role. 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 10 LPN Staff are full-time employees. No contractors work on this role. 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 49 CNA Staff are full-time employees. No contractors work on this role. 49
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.4%

1,437 contractor hours this quarter

Respiratory Therapy Technician: 7 Qualified Social Worker: 3 Speech Language Pathologist: 2 Physical Therapy Assistant: 2 Occupational Therapy Assistant: 1 Diagnostic X-ray Services Staff: 1 Medical Director: 1 Physical Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4904914,62192100%7.5
Registered Nurse230234,29892100%7.6
Licensed Practical Nurse100102,34092100%8.9
RN Director of Nursing3031,1316571%8
Respiratory Therapy Technician0777246470%5.9
Administrator1014966267%8
Nurse Practitioner1014886166%8
Dental Services Staff1014806065%8
Clinical Nurse Specialist1014796166%7.9
Speech Language Pathologist0223765257%7
Occupational Therapy Aide1013314751%7
Other Dietary Services Staff2022308693%2.2
Physical Therapy Aide011911820%5
Qualified Social Worker033811718%4.5
Physical Therapy Assistant022741516%4.9
Dietitian202586368%0.9
Medical Director011481213%4
Occupational Therapy Assistant011262830%0.9
Diagnostic X-ray Services Staff011181516%1.2
49 Certified Nursing Assistant
% of Days 100%
23 Registered Nurse
% of Days 100%
10 Licensed Practical Nurse
% of Days 100%
3 RN Director of Nursing
% of Days 71%
View All Staffing Data

Penalties and fines

Includes penalties issued in 2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $43K Rank #38 / 61Federal fines — State benchmarkedThis home is ranked 38th out of 61 homes we track in Washington for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Washington average among facilities with fines, and where it ranks among 61 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
48% lower than Washington average

Washington average: $82K

Number of fines 2
8% more fines than Washington average

Washington average: 1.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Washington average

Washington average: 0.3

Fines amount comparison
Fines amount comparison
This facility $43K
Washington average $82K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Apr 11, 2025 · $39K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 11, 2025
$39K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.4
23% worse than Washington average

Washington average: 10.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.1
15% worse than Washington average

Washington average: 20.9

Long-stay resident measures
Significantly below average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 24.3%
48% worse than Washington average

Washington average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 20.5%
6% better than Washington average

Washington average: 21.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.3%
12% worse than Washington average

Washington average: 24.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.8%
120% worse than Washington average

Washington average: 2.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.5%
11% worse than Washington average

Washington average: 4.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.7%
In line with Washington average

Washington average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.8%
In line with Washington average

Washington average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Washington average

Washington average: 16.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 25.3%
75% worse than Washington average

Washington average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 87.4%
9% worse than Washington average

Washington average: 96.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 88.0%
6% worse than Washington average

Washington average: 93.8%

Short-stay resident measures
Average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 77.7%
12% worse than Washington average

Washington average: 88.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Washington average

Washington average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 72.2%
12% worse than Washington average

Washington average: 82.0%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

70% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

30% of new residents, often for short stays.

Typical stay 6 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 54
Medicare
7
13% of residents
Private pay or other
47
87% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$36.4M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$10.6M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$36.4M Rank #3 / 51Net patient revenue — State benchmarkedThis home is ranked 3rd out of 51 homes we track in Washington. Shows this facility's net patient revenue compared to the Washington average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$10.6M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$9.0M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #10 / 51Payroll costs — State benchmarkedThis home is ranked 10th out of 51 homes we track in Washington. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Washington average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$13.1M 35.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #50 / 51Payroll % of net patient revenue — State benchmarkedThis home is ranked 50th out of 51 homes we track in Washington. Shows payroll as a percentage of net patient revenue versus the Washington average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$12.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$25.8M
How we calculate these figures

This home is owned by Craig Comfort

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 505478

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (70% of admissions), and a typical Medicare stay runs around 1 months.

Admissions
40 total

Coverage residents most often arrive under.

Medicare 70%
Private pay 30%
Discharges
66 total

Coverage residents most often leave under.

Medicare 16%
Private pay 84%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Emerald Heights

Address 0.3 miles from city center Info Estimated distance in miles from Redmond's city center to Emerald Heights's address, calculated via Google Maps.

Calculate Travel Distance to Emerald Heights

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WA Dept. of Social & Health Services (DSHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Washington average is: 62.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Timber Ridge ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Issaquah (Talus)
26
Facility 26
WA AVG 81
Rank #342 / 356
88.5%
Facility 88.5%
WA AVG 75%
Rank #56 / 276
+18%
5.87
Facility 5.87
WA AVG 4.22
Rank #2 / 61
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ -34%+39%
$0
Facility $0
WA AVG $87.7k
Rank #1 / 61
17
Facility 17
WA AVG 48.9
Rank #2 / 61
5.7
Facility 5.7
WA AVG 6.9
Rank #25 / 61
-23A+
19
Facility 19
WA AVG 51
Rank #533 / 619
Lcs Timber Ridge LLC
$31.6MFiscal year ending 12/2023
Facility $31.6MFiscal year ending 12/2023
WA AVG $15.9M
Rank #5 / 51
$13.6MFiscal year ending 12/2023
Facility $13.6MFiscal year ending 12/2023
WA AVG $9.2M
Rank #9 / 51
43%Fiscal year ending 12/2023
Facility 43%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #48 / 51
505518
Prestige Post-Acute and Rehab Center – Centralia ★ ★ ★ ★ ☆
NH
AL
IL
MC
Centralia
128
Facility 128
WA AVG 81
Rank #32 / 356
78.6%
Facility 78.6%
WA AVG 75%
Rank #128 / 276
+5%
4.27
Facility 4.27
WA AVG 4.22
Rank #22 / 61
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -27%+1%
$12.7k
Facility $12.7k
WA AVG $87.7k
Rank #28 / 61
47
Facility 47
WA AVG 48.9
Rank #31 / 61
3.6
Facility 3.6
WA AVG 6.9
Rank #5 / 61
-101A+
9
Facility 9
WA AVG 51
Rank #594 / 619
-
$13.1MFiscal year ending 12/2023
Facility $13.1MFiscal year ending 12/2023
WA AVG $15.9M
Rank #26 / 51
$7.3MFiscal year ending 12/2023
Facility $7.3MFiscal year ending 12/2023
WA AVG $9.2M
Rank #26 / 51
55.6%Fiscal year ending 12/2023
Facility 55.6%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #25 / 51
505373
Washington Odd Fellows Home ★ ★ ★ ★ ☆
NH
AL
SNF
Walla Walla
71
Facility 71
WA AVG 81
Rank #196 / 356
71.8%
Facility 71.8%
WA AVG 75%
Rank #175 / 276
-4%
3.68
Facility 3.68
WA AVG 4.22
Rank #45 / 61
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -42%-13%
$67.6k
Facility $67.6k
WA AVG $87.7k
Rank #48 / 61
56
Facility 56
WA AVG 48.9
Rank #39 / 61
6.2
Facility 6.2
WA AVG 6.9
Rank #29 / 61
351-
67
Facility 67
WA AVG 51
Rank #176 / 619
Washington Odd Fellows Home
$12.8MFiscal year ending 12/2023
Facility $12.8MFiscal year ending 12/2023
WA AVG $15.9M
Rank #27 / 51
$7.8MFiscal year ending 12/2023
Facility $7.8MFiscal year ending 12/2023
WA AVG $9.2M
Rank #22 / 51
61.3%Fiscal year ending 12/2023
Facility 61.3%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #18 / 51
505421
Emerald Heights ★ ★ ★ ★ ☆
NH
AL
IL
MC
SNF
Ne Redmond
74
Facility 74
WA AVG 81
Rank #191 / 356
67.6%
Facility 67.6%
WA AVG 75%
Rank #199 / 276
-10%
5.46
Facility 5.46
WA AVG 4.22
Rank #3 / 61
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ +43%+29%
$39.5k
Facility $39.5k
WA AVG $87.7k
Rank #38 / 61
42
Facility 42
WA AVG 48.9
Rank #27 / 61
7.0
Facility 7.0
WA AVG 6.9
Rank #34 / 61
150-
83
Facility 83
WA AVG 51
Rank #64 / 619
Craig Comfort
$36.4MFiscal year ending 12/2023
Facility $36.4MFiscal year ending 12/2023
WA AVG $15.9M
Rank #3 / 51
$13.1MFiscal year ending 12/2023
Facility $13.1MFiscal year ending 12/2023
WA AVG $9.2M
Rank #10 / 51
35.9%Fiscal year ending 12/2023
Facility 35.9%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #50 / 51
505478
Sharon Care Center ★ ★ ★ ★ ☆
NH
AL
MC
SNF
Centralia
72
Facility 72
WA AVG 81
Rank #193 / 356
86.1%
Facility 86.1%
WA AVG 75%
Rank #70 / 276
+15%
3.76
Facility 3.76
WA AVG 4.22
Rank #44 / 61
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ +25%-11%
$0
Facility $0
WA AVG $87.7k
Rank #1 / 61
35
Facility 35
WA AVG 48.9
Rank #20 / 61
11.7
Facility 11.7
WA AVG 6.9
Rank #54 / 61
-62-
49
Facility 49
WA AVG 51
Rank #336 / 619
Summit Care LLC
$10.0MFiscal year ending 12/2023
Facility $10.0MFiscal year ending 12/2023
WA AVG $15.9M
Rank #40 / 51
$6.3MFiscal year ending 12/2023
Facility $6.3MFiscal year ending 12/2023
WA AVG $9.2M
Rank #34 / 51
63.6%Fiscal year ending 12/2023
Facility 63.6%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #14 / 51
505429
Nursing Home Explorer

Frequently Asked Questions about Emerald Heights

Is Emerald Heights in a walkable area?

Emerald Heights has a walk score of 83. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Emerald Heights?

According to WA state health department records, Emerald Heights's license number is 994.

What is the occupancy rate at Emerald Heights?

Emerald Heights's occupancy is 68%.

Are pets allowed at Emerald Heights?

Yes, Emerald Heights allows residents to bring their pets.

Does Emerald Heights operate as a for-profit or non-profit?

Emerald Heights is registered as a non-profit in WA.

How many beds does Emerald Heights have?

Emerald Heights has 74 beds.

Has Emerald Heights had any deficiencies?

Emerald Heights has had 13 reported deficiencies since 2024 according to records from WA Dept. of Social and Health Services (DSHS).

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