Inspection Reports for
Emerald Valley

The complaint investigation addressed allegations of physical abuse by staff, failure to distribute medications as prescribed, and failure to meet residents' dietary needs. All allegations were found unsubstantiated due to lack of preponderance of evidence.

The investigation found all allegations unsubstantiated after interviews with staff, residents, and review of records. No evidence of physical abuse, medication errors, or dietary neglect was observed.

The visit was related to complaint #15-AS-20250425125708. The amended report was delivered during this visit.

No deficiencies were cited during the visit. An exit interview was conducted and a copy of the report was provided to the Executive Director.

The complaint investigation was unsubstantiated. Allegations included staff mismanaging resident medication and inappropriate speech to residents. Interviews and record reviews did not support these allegations.

The investigation found insufficient evidence to substantiate the allegations. Medication administration was consistent with prescribed orders, and staff communication with residents was appropriate and respectful.

The complaint investigation was unsubstantiated for all allegations, meaning there was no preponderance of evidence to prove the alleged violations occurred.

The investigation found insufficient evidence to substantiate any of the allegations. All reviewed areas including medication administration, staff training, infection control, billing, activities, food service, facility maintenance, pest control, and secure storage of personal items were found to be in compliance with regulations and facility policies.

The complaint investigation addressed three allegations: staff neglect leading to resident injury, failure to refund resident according to the Admission Agreement, and mismanagement of resident medication. All allegations were found unsubstantiated after review of records, interviews, and observations.

The investigation found all allegations unsubstantiated due to lack of sufficient evidence. Staff actions and records reviewed did not support claims of neglect, improper refund, or medication mismanagement.

No deficiencies were cited during the inspection. The facility was found to have appropriate infection control measures, fire safety equipment, and complete client and staff records.

The complaint involved allegations that staff were not ensuring the resident was showered, did not ensure clean clothes, were not meeting hygiene needs, and left a resident in soiled clothing for an extended period. All allegations were found unsubstantiated due to lack of preponderance of evidence.

The investigation found all allegations unsubstantiated after reviewing care plans, staff interviews, resident interviews, progress notes, schedules, and video evidence. Hygiene tasks and clothing changes were documented as regularly performed, and no consistent failure in meeting hygiene needs was found.

The visit was triggered by a reported incident involving an altercation between residents R1 and R2. Staff intervened promptly and no further issues were noted.

Staff intervened immediately to separate the residents involved in the altercation. No deficiencies were issued during the visit.

The facility was toured and various safety and operational aspects were reviewed, including resident apartments, safety equipment, emergency plans, and records. No deficiencies were cited during the visit.

The annual inspection was incomplete and will be completed at a later date. No deficiencies were cited during this visit.

The complaint involved allegations that a resident sustained multiple injuries from a fall, staff did not provide adequate supervision during transport, staff denied an authorized representative access to an incident report, and staff did not seek timely medical attention. All allegations were found unsubstantiated.

The investigation found all allegations unsubstantiated after interviews and record reviews. The resident's fall and injuries were not due to neglect or lack of supervision, and staff actions regarding supervision, incident report access, and medical attention were appropriate.

The visit was triggered by a priority 2 complaint. No deficiencies were found and no citations were issued.

The facility was toured including resident bedrooms, bathrooms, common areas, kitchen, and outdoor area. No deficiencies were cited; all safety and health measures such as temperature controls, food supplies, medication security, and safety equipment were found to be adequate.

No issues were noted during the inspection. The facility was found ready to be licensed, subject to final approval by the Central Applications Unit.

Licensing Program Analysts presented Component III regulations via a PowerPoint and observed that the participant gained knowledge about running and maintaining the facility in accordance with regulations. An exit interview was conducted and a copy of the report was provided.

The applicant/administrator successfully completed Component II via telephone call, confirming understanding of facility operation, staff qualifications, program policies, and application document requirements. Technical assistance and document review were provided with no deficiencies noted.