Inspection Reports for
Eskaton Granite Bay
8550 Barton Rd, Granite Bay, CA 95746, CA, 95746
Back to Facility ProfileCitations (last 7 years)
Citations (over 7 years)
0 citations/year
Citations are regulatory findings recorded during state inspections.
Same as California average
California average: 4 citations/yearCitations per year
4
3
2
1
0
Occupancy
Latest occupancy rate
65% occupied
Based on a March 2026 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 77
Capacity: 118
Citations: 0
Date: Mar 12, 2026
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that facility staff were not answering communications from a resident’s family and that facility staff did not properly report an incident.
Complaint Details
The complaint investigation was unsubstantiated regarding failure to answer communications from resident’s family and unfounded regarding failure to properly report an incident. The resident’s responsible party was notified and communication was confirmed.
Findings
The investigation found the allegations unsubstantiated and unfounded. Interviews and documentation review showed that the facility communicated frequently with the resident's responsible party and properly reported the incident. No deficiencies were cited.
Report Facts
Capacity: 118
Census: 77
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Angela Hood | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Alicia Rist | Regional Director of Operations | Met with Licensing Program Analyst during investigation |
| Kay Devault | Former Executive Director | Interviewed during investigation |
| Laura Munoz | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 79
Capacity: 118
Citations: 0
Date: Sep 18, 2025
Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 2025-09-11 regarding staff not ensuring reporting requirements were followed.
Complaint Details
The allegation was that staff did not ensure reporting requirements were followed. The investigation included review of an Unusual Incident/Injury Report about bed bugs found in a resident's room, notification to family and physician, and pest control actions. The allegation was found to be unfounded.
Findings
The investigation found the allegation to be unfounded based on interviews, documentation review, and evidence of pest control measures. No deficiencies were cited.
Report Facts
Capacity: 118
Census: 79
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Angela Hood | Licensing Program Analyst | Conducted the complaint investigation and interviews |
| Kay Devault | Executive Director | Facility administrator involved in investigation |
| Dina Jones | Activities Director | Met with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation
Census: 80
Capacity: 118
Citations: 0
Date: Jul 23, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that staff were not meeting residents' needs.
Complaint Details
The complaint alleged that staff were not meeting residents' needs. The investigation included interviews with the Executive Director, Resident Care Coordinator, and a resident, as well as a review of records. The complaint was determined to be unfounded.
Findings
Interviews and record reviews indicated that staff were meeting residents' care needs, monitoring residents for safety, and responding to calls for assistance in a timely manner. The complaint was found to be unfounded.
Report Facts
Capacity: 118
Census: 80
Medication passes: 2
Resident check-ins: 4
Hospice nurse visits: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cassandra Mikkelson | Licensed Program Analyst | Conducted the complaint investigation and delivered findings |
| Dina Jones | Life Enrichment Director | Met with the investigator and provided information during the investigation |
| Kimberly Delgado | Administrator | Facility administrator named in the report header |
Inspection Report
Annual Inspection
Census: 75
Capacity: 118
Citations: 0
Date: Mar 27, 2025
Visit Reason
The inspection was conducted as a required unannounced annual inspection of the facility.
Findings
The facility was found to be large, clean, and well-maintained with no deficiencies cited. Resident apartments are being renovated, and the kitchen and food storage meet regulatory requirements. Resident and staff interviews indicated satisfaction, and required documentation was reviewed and found complete.
Report Facts
Resident files reviewed: 7
Staff files reviewed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Delgado | Executive Director | Met with Licensing Program Analyst during inspection |
| Todd Tryon | Licensing Program Analyst | Conducted the inspection |
| Troy Ordonez | Licensing Program Manager | Named in report header |
Inspection Report
Annual Inspection
Census: 85
Capacity: 118
Citations: 0
Date: Mar 21, 2024
Visit Reason
The inspection was conducted as a required annual unannounced visit to evaluate the facility's compliance with regulations.
Findings
The facility was found to be large, clean, and well-maintained with adequate food supplies and various resident activities. No deficiencies were cited, and the facility appeared to be in substantial compliance with regulations.
Report Facts
Residents interviewed: 3
Resident files reviewed: 5
Staff files reviewed: 4
Staff interviewed: 3
Resident rooms toured: 6
Food supply requirements: 2
Food supply requirements: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kristy Ashley | Resident Care Coordinator | Met with during the inspection and reviewed CARE Tool |
| Todd Tryon | Licensing Evaluator | Conducted the inspection |
| Troy Ordonez | Supervisor | Supervisor overseeing the inspection |
Inspection Report
Complaint Investigation
Census: 96
Capacity: 118
Citations: 0
Date: Aug 8, 2023
Visit Reason
An unannounced complaint investigation visit was conducted in response to a complaint received on 2023-07-31 alleging issues including medication errors, staff refusing to give medication, unmet resident hygiene needs, untrained staff, fire doors propped open illegally, staff yelling at residents, and injuries not addressed by staff.
Complaint Details
Complaint was received on 2023-07-31 and investigated on 2023-08-08. The allegations were found to be unfounded based on interviews, record reviews, and observations.
Findings
The investigation found no evidence to support the allegations. Medication administration was timely with no missed doses, hygiene needs were met, staff were properly trained, and the fire door issue was resolved prior to the visit. No staff yelling or untreated injuries were observed. The allegations were determined to be unfounded.
Report Facts
Capacity: 118
Census: 96
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melissa Parks | Licensing Program Analyst | Conducted the complaint investigation |
| Kimberly Delgado | Administrator | Facility administrator met during the investigation |
| Maribeth Senty | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Annual Inspection
Census: 86
Capacity: 118
Citations: 0
Date: Feb 2, 2023
Visit Reason
The inspection was conducted as a required unannounced annual inspection to evaluate the facility's compliance with health and safety regulations.
Findings
During the annual inspection, all resident and staff files contained the required paperwork and training. The facility was toured, and no health or safety violations were observed. No deficiencies were cited.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Delgado | Administrator | Administrator present during the inspection and involved in the facility tour. |
| Melissa Parks | Licensing Program Analyst | Conducted the inspection and reviewed resident and staff files. |
Inspection Report
Complaint Investigation
Census: 88
Capacity: 118
Citations: 0
Date: Dec 12, 2022
Visit Reason
The visit was an unannounced complaint investigation conducted in response to an allegation that staff were locking resident doors.
Complaint Details
The complaint alleged that staff were locking resident doors. The allegation was investigated and found to be unfounded based on the evidence and interviews conducted.
Findings
The investigation found that staff lock resident doors based on resident preference, residents can exit their rooms by turning the door handle, and residents are given door keys upon move-in. The allegation was found to be unfounded as there was no reasonable basis for the complaint.
Report Facts
Capacity: 118
Census: 88
Estimated Days of Completion: 0
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kim Delgado | Administrator | Met with during investigation and discussed allegation |
| Melissa Parks | Licensing Program Analyst | Conducted the complaint investigation |
| Maribeth Senty | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 85
Capacity: 118
Citations: 0
Date: Oct 31, 2022
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by multiple allegations received on 08/22/2022 regarding the facility's care related to residents' incontinence, dietary needs, grooming assistance, and observation for change in condition.
Complaint Details
The complaint investigation addressed allegations that the facility did not meet residents' incontinence needs, dietary needs, grooming assistance, and that staff did not regularly observe residents for changes in condition. The findings concluded the allegations were unsubstantiated or unfounded, meaning no violations were proven.
Findings
The investigation included interviews with staff and residents, review of facility records, and observation of facility operations. The allegations were found to be unsubstantiated or unfounded due to lack of preponderance of evidence supporting the claims. The facility was found to meet residents' needs as required and documented.
Report Facts
Capacity: 118
Census: 85
Number of staff interviewed: 4
Number of residents interviewed: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Delgado | Administrator | Met with during inspection and involved in exit interview |
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation |
| Laura Munoz | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 91
Capacity: 118
Citations: 0
Date: May 3, 2022
Visit Reason
Unannounced complaint investigation visit conducted in response to multiple allegations including rough handling of residents, failure to assist residents timely, insufficient staffing, inadequate food service, lack of fire drills, and untrained staff.
Complaint Details
The complaint investigation was unannounced and addressed allegations of rough handling of residents, delayed assistance, insufficient staffing, inadequate food service, lack of fire drills, and untrained staff. The findings were unsubstantiated or unfounded based on interviews, documentation review, and observations.
Findings
All allegations were investigated through interviews with staff and residents, review of facility documentation, and direct observations. The investigation found no preponderance of evidence to substantiate any of the allegations; all were determined to be unsubstantiated or unfounded.
Report Facts
Capacity: 118
Census: 91
Staffing levels: 4
Staffing levels: 2
Staffing levels: 2
Staffing levels: 3
Staffing levels: 2
Staffing levels: 1
Fire drills: 5
Food storage duration: 2
Food storage duration: 7
Staff interviewed: 6
Residents interviewed: 3
Staff interviewed: 3
Caregiver files reviewed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bethany Mirlohi | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Kimberly Delgado | Administrator | Facility administrator met with Licensing Program Analyst during investigation |
| Troy Ordonez | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Annual Inspection
Census: 94
Capacity: 118
Citations: 0
Date: Apr 12, 2022
Visit Reason
The inspection was an unannounced annual visit conducted using the infection control tool to ensure health and safety compliance at the facility.
Findings
The facility was found to be in substantial compliance with infection control requirements, with no immediate health, safety, or personal rights violations observed. No deficiencies were cited as a result of the inspection.
Report Facts
Residents: 94
Capacity: 118
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Delgado | Facility Administrator | Met with Licensing Program Analysts during the inspection |
| B. Mirlohi | Licensing Program Analyst | Conducted the inspection |
| Lavinia Muscan | Licensing Program Analyst | Conducted the inspection and signed the report |
| Troy Ordonez | Supervisor | Supervisor overseeing the inspection |
Inspection Report
Annual Inspection
Census: 91
Capacity: 118
Citations: 0
Date: Dec 17, 2021
Visit Reason
Unannounced annual visit using the infection control tool to ensure health and safety of residents and compliance with COVID-19 protocols.
Findings
No immediate health, safety, or personal rights violations were observed. The facility was found to be in substantial compliance with infection control requirements. No deficiencies were cited.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Delgado | Facility Administrator | Met with Licensing Program Analysts during the inspection and involved in the facility tour. |
| Lavinia Muscan | Licensing Program Analyst | Conducted the unannounced annual visit and infection control inspection. |
Inspection Report
Complaint Investigation
Census: 91
Capacity: 118
Citations: 0
Date: Dec 17, 2021
Visit Reason
The visit was conducted due to an incident report submitted by the facility regarding a resident who had something stuck in their throat and was sent to the hospital on 12/14/2021.
Complaint Details
The visit was triggered by an incident report related to a resident choking incident on 12/14/2021. No deficiencies were cited.
Findings
During the visit, the facility provided documentation that the resident required no assistance with activities of daily living prior to the incident, and the facility is reassessing the resident upon return from the hospital. No deficiencies were cited based on the information provided.
Report Facts
Capacity: 118
Census: 91
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Delgado | Facility Administrator | Met with Licensing Program Analysts during the visit |
| Lavinia Muscan | Licensing Evaluator | Conducted the inspection visit |
| Troy Ordonez | Supervisor | Supervisor overseeing the inspection |
Inspection Report
Complaint Investigation
Census: 82
Capacity: 118
Citations: 0
Date: Apr 30, 2021
Visit Reason
The visit was a Case Management Visit regarding a recent AWOL incident where a resident left the facility without assistance twice within 24 hours.
Complaint Details
The complaint involved a resident leaving the facility unassisted twice in 24 hours. The resident was located and returned safely. The facility addressed the monitoring system failure and no further AWOL issues were reported.
Findings
The facility reported that the resident left twice but returned safely both times. The wonder guard wrist monitor failed to notify staff during the second elopement due to a system update issue, which has since been fixed. No deficiencies were cited during the visit.
Report Facts
Residents not allowed to leave unassisted: 12
Residents using wonder guards: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Delgado | Executive Director | Met with Licensing Program Analyst during visit and provided information about the incident |
| Konnor Leitzell | Licensing Program Analyst | Conducted the Case Management Visit and authored the report |
| Troy Ordonez | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Census: 82
Capacity: 118
Citations: 0
Date: Apr 30, 2021
Visit Reason
The visit was a Case Management Visit regarding a recent AWOL incident where a resident left the facility without assistance twice within 24 hours.
Findings
The facility reported that the resident left twice but returned safely both times. The wonder guard wrist monitor failed to notify staff during the second elopement due to a system update issue, which has since been fixed. No deficiencies were cited during the visit.
Report Facts
Residents not allowed to leave unassisted: 12
Residents using wonder guards: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Delgado | Executive Director | Facility representative interviewed during the visit |
| Konnor Leitzell | Licensing Program Analyst | Conducted the Case Management Visit |
| Troy Ordonez | Supervisor | Supervisor overseeing the licensing evaluation |
Inspection Report
Capacity: 118
Citations: 0
Date: Dec 11, 2020
Visit Reason
The visit was an unannounced office conference call to discuss the requirement of wearing face masks within the facility at all times, prompted by reports that staff were not properly wearing face coverings inside the facility.
Findings
The facility staff were generally compliant with wearing masks and face shields, with exceptions for three staff members who have health conditions allowing alternative face coverings. The regional office reviewed the face mask requirements and warned of repercussions for future violations.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Tighe Hammam | VP of Residential Services | Participated in the conference call and discussed staff mask-wearing compliance and exceptions. |
| Laura Munoz | RM | Participated in the conference call and stated the regional office received notice of staff not properly wearing face coverings. |
| Troy Ordonez | LPM | Participated in the conference call and is the Licensing Program Manager. |
| Dina Jones | Life Enrichment Director | Participated in the conference call. |
| Konnor Leitzell | Licensing Program Analyst | Conducted the conference call and authored the report. |
Inspection Report
Complaint Investigation
Census: 92
Capacity: 118
Citations: 0
Date: Nov 10, 2020
Visit Reason
The visit was conducted as a case management incident investigation following receipt of an incident report by the Community Care Licensing Division on 11/2.
Complaint Details
The visit was triggered by an incident report received by CCLD on 11/2. The Licensing Program Analyst requested clarification and additional documentation related to a resident's death report.
Findings
The Licensing Program Analyst contacted the Life Enrichment Director to request resubmission of the death report due to conflicting dates and additional details regarding the staff who found the resident and conditions prior to or contributing to death. Several documents were requested for submission by 11/13/2020 for review.
Report Facts
Residents: 602
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Delgado | Administrator | Facility administrator mentioned as out on leave during the investigation |
| Dina Jones | Life Enrichment Director | Contacted by Licensing Program Analyst regarding incident report and document requests |
| Konnor Leitzell | Licensing Program Analyst | Conducted the investigation and requested additional documentation |
| Troy Ordonez | Licensing Program Manager | Named as Licensing Program Manager on the report |
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