Inspection Reports for
Eternal Spring of Gilbert

940 E Williams Field Rd, Gilbert, AZ 85295, United States, AZ, 85295

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 7.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

97% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

12 9 6 3 0
2023
2024
2025

Inspection Report

Complaint Investigation
Capacity: 128 Deficiencies: 0 Date: Oct 1, 2025

Visit Reason
No deficiencies cited during this complaint inspection.

Findings
No deficiencies cited during this complaint inspection.

Enforcement Action

Enforcement
Fines: 1 Total: $2,500.00 Date: Aug 9, 2025

Summary
The enforcement resulted in a $2,500 fine which has been paid in full.

Fines & Penalties (1)
AmountReasonStatus
$2,500.00Fine related to enforcement actionPaid

Inspection Report

Complaint Investigation
Capacity: 128 Deficiencies: 5 Date: Apr 29, 2025

Visit Reason
Five deficiencies found related to administration compliance and resident service plans during complaint and annual compliance inspection.

Complaint Details
Investigation of complaint 00128537
Findings
Five deficiencies found related to administration compliance and resident service plans during complaint and annual compliance inspection.

Deficiencies (5)
R9-10-803.A.9. — Administration compliance failure
R9-10-808.A.1-5. — Service plans incomplete
R9-10-808.A.4.a. — Service plans not reviewed timely
R9-10-808.A.4.b.ii. — Service plans not updated every three months
R9-10-808.A.4.b.iii. — Service plans not updated every three months

Enforcement Action

Enforcement
Fines: 1 Total: $2,750.00 Date: Mar 11, 2025

Summary
The enforcement resulted in a fine of $2,750.00 which has been paid in full.

Fines & Penalties (1)
AmountReasonStatus
$2,750.00Fine imposed as part of enforcement actionPaid

Enforcement Action

Enforcement
Fines: 2 Total: $750.00 Date: Feb 26, 2025

Summary
The facility was found to have deficient practices that posed risks to resident health and safety, including failure to report suspected abuse and inadequate verification of caregiver qualifications.

Fines & Penalties (2)
AmountReasonStatus
$500.00Failure to report suspected abuse, neglect, or exploitation and maintain required documentation.Pending
$250.00Failure to verify caregiver skills and knowledge before providing physical health services.Pending

Enforcement Action

Enforcement
Fines: 1 Total: $750.00 Date: Feb 18, 2025

Summary
A fine of $750.00 was imposed and has been fully paid as of 3/18/2025.

Fines & Penalties (1)
AmountReasonStatus
$750.00Enforcement action finePaid

Inspection Report

Complaint Investigation
Capacity: 128 Deficiencies: 5 Date: Jan 29, 2025

Visit Reason
Five deficiencies cited related to emergency responder documentation, caregiver skills verification, CPR training documentation, personnel records, and medical records.

Complaint Details
Investigation of complaints AZ00222500 and AZ00221911
Findings
Five deficiencies cited related to emergency responder documentation, caregiver skills verification, CPR training documentation, personnel records, and medical records.

Deficiencies (5)
36-420.04 — Emergency responder documentation failure
Verification of caregiver or assistant caregiver skills and knowledge
Documentation of CPR training missing
Personnel records incomplete or missing
Medical records not maintained properly

Enforcement Action

Enforcement
Fines: 1 Total: $250.00 Date: Jan 3, 2025

Summary
A fine of $250.00 was imposed and has been paid in full.

Fines & Penalties (1)
AmountReasonStatus
$250.00Enforcement action finePaid

Inspection Report

Complaint Investigation
Capacity: 128 Deficiencies: 3 Date: Dec 30, 2024

Visit Reason
Three deficiencies cited related to abuse reporting, caregiver skills verification, and acceptance documentation.

Complaint Details
Investigation of complaints AZ00216472, AZ00218799, AZ00220469, AZ00220744, AZ00221115
Findings
Three deficiencies cited related to abuse reporting, caregiver skills verification, and acceptance documentation.

Deficiencies (3)
J. — Abuse reporting documentation failure
Verification of caregiver or assistant caregiver skills and knowledge
Acceptance documentation not submitted timely

Inspection Report

Complaint Investigation
Capacity: 128 Deficiencies: 0 Date: Apr 23, 2024

Visit Reason
No deficiencies cited during this complaint inspection.

Complaint Details
Investigation of complaint AZ00208768
Findings
No deficiencies cited during this complaint inspection.

Enforcement Action

Enforcement
Fines: 1 Total: $1,000.00 Date: Mar 26, 2024

Summary
The facility was found to have deficient personnel record-keeping practices, resulting in a civil fine and an agreement to correct the deficiencies.

Fines & Penalties (1)
AmountReasonStatus
$1,000.00Failure to maintain personnel records for two of six employees sampled, posing a health and safety risk.

Inspection Report

Complaint Investigation
Capacity: 128 Deficiencies: 0 Date: Feb 29, 2024

Visit Reason
No deficiencies cited during this complaint inspection.

Complaint Details
Investigation of complaints AZ00205391 and AZ00206615
Findings
No deficiencies cited during this complaint inspection.

Enforcement Action

Enforcement
Fines: 1 Total: $1,000.00 Date: Feb 27, 2024

Summary
The facility was fined $1,000.00 which has been paid in full as part of the enforcement resolution.

Fines & Penalties (1)
AmountReasonStatus
$1,000.00Fine associated with enforcement action #00111641Paid

Inspection Report

Complaint Investigation
Capacity: 128 Deficiencies: 2 Date: Jan 16, 2024

Visit Reason
Two deficiencies cited related to personnel records and hazardous materials storage.

Complaint Details
Investigation of complaints AZ00199787, AZ00203200, AZ00204751, AZ00204942
Findings
Two deficiencies cited related to personnel records and hazardous materials storage.

Deficiencies (2)
Personnel records incomplete or missing required information
Hazardous materials not stored securely

Enforcement Action

Enforcement
Fines: 1 Total: $1,000.00 Date: Jun 22, 2023

Summary
The facility was found non-compliant with personnel record requirements, resulting in a civil fine of $1000.00.

Fines & Penalties (1)
AmountReasonStatus
$1,000.00Failure to ensure a complete personnel record was available for two of sixteen employees sampled.

Enforcement Action

Enforcement
Fines: 1 Total: $1,000.00 Date: Feb 28, 2023

Summary
The facility was fined $1,000.00 and the fine has been paid in full as of 6/29/2023.

Fines & Penalties (1)
AmountReasonStatus
$1,000.00Enforcement action finePaid

Inspection Report

Complaint Investigation
Capacity: 128 Deficiencies: 2 Date: Jan 11, 2023

Visit Reason
Two deficiencies cited related to fall prevention training and policy implementation for resident health and safety.

Complaint Details
Investigation of complaints AZ00178949, AZ00180121, AZ00187652, AZ00189242, AZ00189727
Findings
Two deficiencies cited related to fall prevention training and policy implementation for resident health and safety.

Deficiencies (2)
36-420.01 — Fall prevention training program failure
Policies and procedures not implemented to protect resident health and safety

Inspection Report

Annual Inspection
Capacity: 128 Deficiencies: 5 Date: Jan 11, 2023

Visit Reason
Five deficiencies cited related to employee medical documentation, personnel records, medication documentation, disaster drills, and toxic materials storage.

Findings
Five deficiencies cited related to employee medical documentation, personnel records, medication documentation, disaster drills, and toxic materials storage.

Deficiencies (5)
Employee medical documentation of freedom from infectious tuberculosis missing
Personnel records incomplete or missing
Resident medical records missing medication documentation
Disaster drills not conducted/documented quarterly
Poisonous or toxic materials not stored securely

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