Inspection Reports for
Evergreen Living Center at Stagecoach

6907 Highway 5 North, Bryant, AR, 72022

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

35% worse than Arkansas average
Arkansas average: 5.2 deficiencies/year

Deficiencies per year

12 9 6 3 0
2022
2024
2025

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jan 31, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to ensure staff followed a care plan requiring two staff members to perform a mechanical lift transfer for Resident #43, which resulted in a fractured femur.

Complaint Details
The complaint investigation found that a CNA performed a mechanical lift transfer alone on 01/26/2025 despite the care plan requiring two staff members. The resident was found with a swollen knee and later diagnosed with an acute angulated spiral fracture of the distal right femur. The CNA admitted to not seeking help due to short staffing and was suspended. The Medical Director did not consider the fracture to be Immediate Jeopardy and believed it was spontaneous.
Findings
The facility failed to follow the care plan requiring two staff members for mechanical lift transfers, leading to Resident #43 sustaining a right distal femur fracture. Staff were short-staffed, and a CNA performed the transfer alone without assistance or reporting the improper transfer. The facility initiated training and monitoring after the incident.

Deficiencies (1)
Failure to ensure staff followed a care plan requiring two staff members to perform a mechanical lift transfer for Resident #43.
Report Facts
Date of incident: Jan 26, 2025 Date of survey: Jan 31, 2025 Number of staff needing training: 7

Employees mentioned
NameTitleContext
CNA #1Certified Nursing AssistantPerformed mechanical lift transfer alone on 1/26/2025, did not report improper transfer, suspended after incident
LPN #3Licensed Practical NurseNotified of resident's swollen knee and pain on 1/26/2025, coordinated hospice notification and x-ray
Director of NursingDirector of Nursing (DON)Conducted competencies and training on mechanical lift transfers, monitored staff compliance after incident
Registered Nurse #4Registered NurseAdministered morphine for resident's pain on 1/26/2025
Medical DirectorMedical DirectorEvaluated fracture and stated it was likely spontaneous, not Immediate Jeopardy

Inspection Report

Routine
Census: 98 Deficiencies: 2 Date: Jan 31, 2025

Visit Reason
The inspection was conducted to assess compliance with care planning requirements for residents receiving hospice services and to evaluate the posting of daily nurse staffing information.

Findings
The facility failed to ensure that the Comprehensive Care Plan included necessary information about hospice services for one resident receiving hospice care. Additionally, the facility failed to post daily nurse staffing information in a clear and accessible format including required details such as facility name, date, census, and hours worked.

Deficiencies (2)
Failure to ensure the Comprehensive Care Plan contained necessary information to fully provide and coordinate care and services for a resident receiving hospice services.
Failure to post and make readily accessible daily nurse staffing information including facility name, date, total census, and actual hours worked by nursing staff.
Report Facts
Residents affected: 1 Residents affected: 98

Employees mentioned
NameTitleContext
MDS CoordinatorInterviewed regarding care plan for resident receiving hospice services
Director of Nursing (DON)Confirmed hospice services and care plan requirements; interviewed about nurse staffing posting
AdministratorInterviewed about required information on posted nursing staffing schedule

Inspection Report

Routine
Deficiencies: 10 Date: Jan 12, 2024

Visit Reason
The inspection was conducted as a routine survey to assess compliance with regulatory requirements related to resident care, safety, infection control, medication management, and facility operations.

Findings
The facility was found deficient in multiple areas including failure to coordinate pre-admission screening for mental health services, incomplete care plans addressing psychiatric diagnoses and tube feedings, inadequate personal hygiene care, unsecured hazardous areas, undated oxygen tubing, improper medication room key control, poor food preparation and storage practices, and inadequate infection prevention measures including lack of PPE and improper hand hygiene during resident feeding.

Deficiencies (10)
Failed to coordinate with the State Agency for Pre-admission Screening and Resident Review (PASARR) for appropriate mental health services for residents #59 and #40.
Failed to develop and implement a comprehensive care plan addressing anxiety and depression for Resident #22.
Failed to review and revise care plan to address tube feedings for Resident #43.
Failed to ensure fingernails were trimmed, cleaned, and free of jagged edges for Resident #18 dependent on staff for nail care.
Failed to ensure shower door on 400 Hall and cabinet on 100 Hall were locked to prevent accidental ingestion of harmful chemicals.
Failed to ensure oxygen tubing for Resident #10 was dated to reduce risk of infection.
Failed to restrict medication room keys to licensed staff only, allowing unlicensed personnel access.
Failed to serve meals in a manner that maintained palatability and appearance, with watery beef stroganoff and thick pureed bread.
Failed to ensure clean dishes and glasses were stored to prevent cross contamination; thickened liquids were not dated when opened; refrigerator temperature was above safe levels; and employees failed to wash hands and change gloves appropriately.
Failed to provide adequate PPE on isolation carts and ensure staff sanitized hands appropriately when assisting residents with meals, risking infection spread.
Report Facts
Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 7 Residents affected: 4 Residents affected: 89 Residents affected: 58 Residents affected: 20 Residents affected: 7 Temperature: 45 Received date: Dec 16, 2023 COVID residents: 15

Employees mentioned
NameTitleContext
LPN #2Licensed Practical NurseDescribed medication orders and care plan usage for Resident #22
Nurse Consultant #1Discussed PASARR process and oxygen tubing policy
Nurse Consultant #2Provided in-service details on PASARR
Director of NursingDONProvided policies, answered questions on care plans, medication room access, PPE, and infection control
Assistant Director of NursingADONProvided policies and described care plan expectations
LPN #3Licensed Practical NurseDescribed nail care procedures and refusals for Resident #18
CNA #3Certified Nursing AssistantDescribed nail care assistance and refusals for Resident #18
Dietary Employee #1Described food preparation methods
Dietary Employee #3Described food appearance during meal service
Certified Dietary ManagerDiscussed thickened liquids dating policy
Certified Nursing Assistant #4CNAReported missing PPE on isolation carts
AdministratorProvided PPE supplies and policies
Infection PreventionistIPDiscussed responsibilities for isolation cart maintenance
Certified Nursing Assistant #2CNAObserved feeding residents without hand sanitizer use
Certified Nursing Assistant #1CNAObserved pulling wheelchair and feeding residents without hand sanitizer use

Inspection Report

Routine
Deficiencies: 8 Date: Oct 28, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, safety, medication administration, and facility environment.

Findings
The facility was found deficient in multiple areas including improper use of physical restraints, failure to document gastrotomy tubes on MDS, inadequate incontinent care, failure to provide wound care as ordered, improper feeding tube medication administration, medication storage issues, unsafe medication handling, serving meals at unsafe temperatures, and unsafe storage of chemicals in resident bathrooms.

Deficiencies (8)
Failure to ensure residents were free from physical restraints as evidenced by locked wheels on a resident's wheelchair with a lap tray attached.
Failure to document gastrotomy tube on the Comprehensive Minimum Data Set for a resident with feeding tubes.
Failure to provide routine incontinent care and change clothing to maintain hygiene for dependent residents.
Failure to provide wound care according to physician's orders and failure to provide range of motion and repositioning every two hours as ordered.
Failure to verify feeding tube placement before administering medication.
Failure to ensure medications and biologicals were stored at correct temperatures and medications were left at bedside.
Failure to serve meals at acceptable temperatures to improve palatability and encourage nutritional intake.
Failure to maintain a safe environment by leaving chemicals accessible in resident bathrooms on the secured unit.
Report Facts
Residents affected by restraint deficiency: 1 Residents sampled with feeding tubes: 3 Residents affected by incontinent care deficiency: 2 Residents sampled with wound care orders: 4 Residents affected by feeding tube medication administration deficiency: 1 Residents affected by medication storage and handling deficiency: 1 Residents affected by unsafe environment on secured unit: 27 Residents affected by meal temperature deficiency: 45

Employees mentioned
NameTitleContext
Licensed Practical Nurse #2LPNNamed in feeding tube medication administration and medication storage findings
Director of NursingDONInterviewed regarding restraint use, feeding tube medication administration, and wound care
Certified Nursing Assistant #5CNAObserved unlocking wheelchair brakes and interviewed about restraint use
Certified Nursing Assistant #6CNAInterviewed about restraint device use
Certified Nursing Assistant #7CNAInterviewed about restraint device use
Assistant Director of NursingADONInterviewed about medication refrigerator temperature
Dietary SupervisorProvided meal temperature readings and interview
Social DirectorInterviewed about chemicals in resident bathrooms
AdministratorProvided policies and education reports

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