Faith Hospice
Nursing Home · Phoenix, AZ
Faith Hospice
Nursing Home · Phoenix, AZ
Faith Hospice accepts Medicare.
Overview of Faith Hospice
Faith Hospice of Arizona, formerly Sacred Heart Hospice in Phoenix, Arizona, has provided specialized support to individuals facing life-limiting illnesses since its founding in 2006. Their mission is to help patients with severe conditions live life fully, addressing their physical needs and spiritual, social, and emotional well-being. The hospice employs a dedicated interdisciplinary team comprising physicians, skilled nurses, certified nursing assistants, chaplains, social workers, and volunteers. This collaborative approach ensures patients and their families receive comprehensive care tailored to their unique needs, fostering an atmosphere of respect and compassion.
Faith Hospice is committed to enabling patients to remain in the comfort of their homes whenever possible, with services extending to those in long-term care facilities as well. They excel in pain management and symptom control, allowing patients to maximize their remaining time. The hospice’s support is available around the clock, with a 24/7 hospice team. Their services include delivering medications and medical equipment to patients’ doors, providing caregiver education, offering specialized programs for facility residents, bereavement services, volunteer companionship, respite care for families, and short-term in-patient care for crisis management. Faith Hospice’s dedication to accessible, high-quality hospice care, regardless of age, diagnosis, or ability to pay, underscores its unwavering commitment to walking together with those it serves, providing support with utmost compassion and respect.
19 years in operation Rank #82 / 532Years in operation — State benchmarkedThis home is ranked 82nd out of 532 homes in Arizona. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 35 / 100 Rank #425 / 819Walk Score — State benchmarkedThis home is ranked 425th out of 819 homes in Arizona. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeHospice Service Agency
StatusActive
IssuanceJuly 14, 2006
ExpirationApril 30, 2027
License NumberHSPC8279
CMS Certification Number31588
QualificationHealth Care
CertificationsMedicare certified, Joint Commission accredited
AccreditationsJoint Commission
Faith Hospice is legally operated by Faith Hospice, and administrated by Leslie Cooper.
OwnerSACRED HEART HOSPICE, LLC
Staffing
Key information about the people who lead and staff this community.
ContactMs. April Bolles, CEO
Accept Medicare
Doctor on Staff
24-Hour Staffing
Admission CriteriaPatients diagnosed with life-limiting illnesses and a prognosis of six months or less.
Wellness ProgramFaith Hospice offers a team approach to hospice care that supports the physical, spiritual, social and emotional needs of patients and their families.
Specific ProgramsWE’RE HERE FOR YOU 24/7: (602) 476-2047
Volunteer ProgramsYes
Operating Hours24/7
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Since 2024 · 2 years of data
1 deficiency
1 complaint
1 inspection
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. We don't score profiles with fewer than 3 inspections on record because a small inspection history reads as "below average" on every count-based metric — that would over-reward a facility just for being new.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. We don't score profiles with fewer than 3 inspections on record because a small inspection history reads as "below average" on every count-based metric — that would over-reward a facility just for being new.
Limited inspection history. Not enough information to score against the Arizona benchmark.
Arizona nursing homes benchmark: C 75/100
Inspection score not available. Not enough information to score against the Arizona benchmark.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Arizona state average
Overall vs. AZ average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at Arizona average:
• Enforcement actions (at AZ avg) 6 Better Metrics better than Arizona average:
• Total deficiencies (89% below)
• Deficiencies per year (89% below)
• Deficiencies per inspection (44% below)
• Total inspections (80% below)
• Total complaints (83% below)
• Complaints per year (83% below)
• Enforcement actions (at AZ avg) 6 Better Metrics better than Arizona average:
• Total deficiencies (89% below)
• Deficiencies per year (89% below)
• Deficiencies per inspection (44% below)
• Total inspections (80% below)
• Total complaints (83% below)
• Complaints per year (83% below)
Latest Inspection
May 13, 2024
Complaint
6 deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 9 | This facility has 89% fewer total deficiencies than a typical Arizona nursing home (1 vs. AZ avg 9).↓ 89% better |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 0.5 | 4.5 | This facility has 89% fewer deficiencies per year than a typical Arizona nursing home (0.5 vs. AZ avg 4.5).↓ 89% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1 | 1.8 | This facility has 44% fewer deficiencies per inspection than a typical Arizona nursing home (1 vs. AZ avg 1.8).↓ 44% better |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 1 | 1 | This facility has enforcement actions in line with the Arizona average (1 vs. AZ avg 1).— At avg |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 1 | 5 | This facility has 80% fewer total inspections than a typical Arizona nursing home (1 vs. AZ avg 5).↓ 80% better |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 6 | This facility has 83% fewer total complaints than a typical Arizona nursing home (1 vs. AZ avg 6).↓ 83% better |
|
Complaints per year
Average complaints per year since 2024.
| 0.5 | 3 | This facility has 83% fewer complaints per year than a typical Arizona nursing home (0.5 vs. AZ avg 3).↓ 83% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 13, 2024, identified deficiencies related to admission assessments, care plan authentication, and medical record orders. Earlier inspections showed a generally mixed pattern with similar issues in documentation and care planning. Inspectors cited primarily administrative and medical record-keeping deficiencies without enforcement actions or fines listed in the available reports. Complaint investigations were part of the most recent survey, but no substantiated complaints involving harm or enforcement were noted. The facility’s inspection history suggests ongoing challenges with documentation processes, with no clear trend of improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Faith Hospice
4.9 miles from city center
Estimated distance in miles from Phoenix's city center to Faith Hospice's address, calculated via Google Maps.
— 3.54 miles to nearest hospital (Phoenix Children's Hospital Thomas Campus - Pulmonology)
Calculate Travel Distance to Faith Hospice
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Financial Assistance for
Nursing Home in Arizona
Faith Hospice is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Faith Hospice
What neighborhood is Faith Hospice in?
Faith Hospice is in the Phoenix Gateway neighborhood of Phoenix.
Who is the owner of Faith Hospice?
The legal owner and operator of Faith Hospice is Sacred Heart Hospice, Llc.
Is Faith Hospice in a walkable area?
Faith Hospice has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Faith Hospice?
According to AZ state health department records, Faith Hospice's license number is HSPC8279.
When does Faith Hospice's license expire?
According to AZ state health department records, Faith Hospice's license expires on April 30, 2027.
Who is the administrator of Faith Hospice?
Leslie Cooper is the administrator of Faith Hospice.
Are there photos of Faith Hospice?
Yes — there are 3 photos of Faith Hospice in the photo gallery on this page.
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