
Faith Hospice
Nursing Home, Hospice Care & Respite Care · Phoenix, AZ
Faith Hospice
Nursing Home, Hospice Care & Respite Care · Phoenix, AZ
Faith Hospice of Arizona manages clinical end-of-life care across the Phoenix, Arizona area, operating its administrative base on North 44th Street in the Phoenix Gateway neighborhood. Established 20 years ago and formerly known as Sacred Heart Hospice, the agency is led by CEO April Bolles and administrator Leslie Cooper. The service model focuses on patients with a prognosis of six months or less, delivering care directly within private homes or existing long-term care facilities.
The central office sits in an area with a walkability score of 35 out of 100, indicating a car-dependent location where field employees rely on vehicles for travel. Operating around the clock, the multidisciplinary team consists of physicians, licensed nurses, social workers, and chaplains who coordinate pain management and symptom control.
Services encompass medical equipment delivery, caregiver training, respite care, and short-term inpatient crisis management, provided regardless of age or financial status. The agency is Medicare certified and Joint Commission accredited, with recent state inspections from the Arizona Department of Health Services noting corrections regarding care plan documentation and medical record compliance.
Prospective representatives can arrange an initial clinical assessment with an intake worker to discuss symptom management options.
20 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeHospice Service Agency
StatusActive
IssuanceJuly 14, 2006
ExpirationApril 30, 2027
License NumberHSPC8279
CMS Certification Number31588
QualificationHealth Care
CertificationsMedicare certified, Joint Commission accredited
AccreditationsJoint Commission
Faith Hospice is legally operated by Faith Hospice, and administered by Leslie Cooper.
OwnerSacred Heart Hospice, LLC
Staffing
Key information about the people who lead and staff this community.
ContactMs. April Bolles, CEO
Accept Medicare
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing
Admission CriteriaPatients diagnosed with life-limiting illnesses and a prognosis of six months or less.
Wellness Program
Volunteer Program
Operating Hours24/7
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for Arizona assisted living residences: B- 82/100
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
1 Worse
Metrics worse than Arizona average:
• Enforcement actions (11% above) 2 Better Metrics better than Arizona average:
• Total inspections (80% below)
• Total complaints (83% below)
• Enforcement actions (11% above) 2 Better Metrics better than Arizona average:
• Total inspections (80% below)
• Total complaints (83% below)
Latest Inspection
May 13, 2024
Complaint
6 deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Enforcement actions
| 1 | 0.9 | This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
| 1 | 5 | This facility has 80% fewer total inspections than a typical Arizona assisted living residence (1 vs. AZ avg 5).↓ 80% better |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
| 1 | 6 | This facility has 83% fewer total complaints than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better Rank #174 / 500 Total complaints — State benchmarked This home is ranked 174th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- May 13, 2024 complaint survey found deficiencies in admission assessments, care plan authentication, and medical record orders.
- The deficiencies involved documentation and physician or nurse authentication requirements, indicating gaps in medical record compliance.
- No immediate jeopardy or harm-level citations were reported in the May 13, 2024 complaint investigation.
Places of interest near Faith Hospice
4.9 miles from city center
Estimated distance in miles from Phoenix's city center to Faith Hospice's address, calculated via Google Maps.
Calculate Travel Distance to Faith Hospice
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Financial Assistance for
Hospice Care in Arizona
Faith Hospice is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Faith Hospice
What neighborhood is Faith Hospice in?
Faith Hospice is in the Phoenix Gateway neighborhood of Phoenix.
Who is the owner of Faith Hospice?
Faith Hospice is legally operated by Sacred Heart Hospice, LLC, and administered by Leslie Cooper.
Is Faith Hospice in a walkable area?
Faith Hospice has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Faith Hospice?
According to AZ state health department records, Faith Hospice's license number is HSPC8279.
When does Faith Hospice's license expire?
According to AZ state health department records, Faith Hospice's license expires on April 30, 2027.
Who is the administrator of Faith Hospice?
Leslie Cooper is the administrator of Faith Hospice.
What is the address of Faith Hospice?
Faith Hospice is located at 426 N 44Th St #405, Phoenix, AZ 85008.
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