Inspection Reports for
Family Of Caring At Teaneck Llc

Complaint #2666131 involved a hot tea spill incident on 11/9/25 affecting Resident #97. The complaint was substantiated with findings of delayed documentation and treatment order transcription failures.

The facility failed to timely transcribe physician orders and document the incident in the resident's electronic health record for Resident #97. The incident involved a hot tea spill causing skin redness and blisters, with delayed and incomplete documentation of treatment and incident reporting.

The facility was found deficient in multiple areas including failure to provide meals in a dignified manner, incomplete bed hold policy notifications, unclear physician orders and incomplete tuberculosis testing documentation, failure to transcribe physician orders and timely document incident reports, inadequate wound care and assessment, improper enteral feeding documentation, improper food storage and labeling, failure to follow infection control practices including hand hygiene and PPE use, and failure to maintain a clean and safe environment in shower rooms and eyewash stations.

The facility failed to ensure that alternative measures were used prior to installation of side rails, assessments for risk of entrapment were completed, and informed consent was obtained for one resident reviewed. Interviews with staff confirmed lack of documented assessments, alternatives, and consents related to side rail use.

The facility failed to ensure that alternative measures were used before installing side rails, did not complete risk assessments for entrapment, and did not obtain informed consent for side rail use for one resident reviewed. Interviews with staff confirmed the lack of documented assessments, alternatives, and consents related to side rails used for positioning.

Complaint NJ152584 was substantiated based on facility document review and interviews indicating deficient staffing ratios during specified weeks.

The facility failed to maintain the required minimum staff-to-resident ratios as mandated by the State of New Jersey for multiple day and overnight shifts, affecting all residents. Deficiencies in Certified Nursing Assistant (CNA) staffing were noted for 14 of 14 day shifts and 7 of 14 overnight shifts reviewed.

The facility was found deficient in multiple areas including incomplete incident investigations and notifications, failure to ensure residents at risk for elopement wore wander guards, failure to follow through with restorative nursing programs, improper medication storage and labeling, unsanitary kitchen and laundry conditions, incomplete medical records, inadequate dialysis communication documentation, and failure to perform proper hand hygiene by staff.

The facility was found deficient in multiple areas including failure to complete thorough investigations of fall incidents, failure to ensure residents at risk for elopement wore wander guards, failure to follow restorative nursing programs, improper labeling and storage of medications, unsanitary food procurement and preparation practices, incomplete and inaccurate resident medical records, inadequate infection prevention and control practices, unsafe and unsanitary laundry environment, failure to maintain required staffing ratios, and deficiencies in life safety code compliance including fire alarm system and electrical safety.

The facility was found not to be in compliance with 42 CFR §483.80 infection control regulations, specifically failing to ensure appropriate hand hygiene practices for 3 of 9 staff observed and inadequate staff knowledge of cleaning chemical contact times for 3 of 3 staff. The facility implemented CMS and CDC recommended practices and provided in-service training to staff.