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The Crossings at Banta Pointe
Assisted Living, Independent Living & Respite Care · Indianapolis, IN
Exterior view of a senior living facility Dining room setup with tables and decor Warm and inviting interior living area Cozy library area with bookshelves and seating

The Crossings at Banta Pointe

Assisted Living, Independent Living & Respite Care · Indianapolis, IN
6510 Us-31, Indianapolis, IN 46227 View map Calculator: See prices in your area
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Overview of The Crossings at Banta Pointe

A very charming senior living community that offers a wide range of assisted living options with several floor plans available, Five Star Residences of Banta Pointe is able to create a home-like atmosphere where families can spend quality time together. They offer assisted living, independent living, and outpatient rehabilitation, with respite care services. As the name suggests, Five Star Residences offers high-quality senior-living experience that is established through their excellent service that many families from all over the country acclaim. A proud member of the Five Star Residences, Banta Pointe offers a stress-free senior living lifestyle for you and your pet. 
Life at the Five Star Residences of Banta Pointe offers modern amenities and friendly staff, they offer senior care service like no other. From delicious meals served any time of the day, to fun activities open for everyone, they always strive to provide everything you will need. Residential life is all about the amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining that make the environment a place where friendships and memories bloom. They also honor veterans who live in their community through their Wall of Honor that celebrates their effort and experience. 

Facility Direct Line (317) 783-4663
Facility Direct Line (317) 783-4663
Bed community size
84-bed community Rank #313 / 437Bed count — State benchmarkedThis home is ranked 313th out of 437 homes in Indiana. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation Rank #130 / 378Years in operation — State benchmarkedThis home is ranked 130th out of 378 homes in Indiana. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 23 / 100 Rank #375 / 587Walk Score — State benchmarkedThis home is ranked 375th out of 587 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
57%
Rank #293 / 434Occupancy rate — State benchmarkedThis home is ranked 293rd out of 434 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
48 / 84
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceFebruary 1, 2025
ExpirationOctober 31, 2026
License Number25-014018-1

Ownership & Operating Entity

The Crossings at Banta Pointe is legally operated by Five Star Forest Creek Llc, and administered by Timothy Cooper.

Profit StatusFor-profit

Type Of Units

Residential
84 units
Total beds
84 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingAlicia Coleman

Contact Information

Fax(317) 783-4647

Contact The Crossings at Banta Pointe

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2023 · 3 years of data 15 deficiencies 4 complaints 12 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.

4 points above the Indiana average for assisted living residences (83/100)

Rank #110 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 110th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 87 out of 100. Letter grade B+. 4 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Indiana state average
Overall vs. IN average 2 Worse Metrics worse than Indiana average:
• Inspection deficiency rate (14% above)
• Complaint visits (25% above) 8 Better Metrics better than Indiana average:
• Total deficiencies (58% below)
• Deficiencies per year (58% below)
• Deficiencies per inspection (32% below)
• Total visits (37% below)
• Inspections with deficiencies (29% below)
• Inspections (23% below)
• Total complaints (20% below)
• Complaints per year (24% below)
Latest Inspection April 29, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1536 This facility has 58% fewer total deficiencies than a typical Indiana assisted living residence (15 vs. IN avg 36).↓ 58% better Rank #98 / 386 Total deficiencies — State benchmarked This home is ranked 98th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Info Average deficiencies per year since 2023. 512 This facility has 58% fewer deficiencies per year than a typical Indiana assisted living residence (5 vs. IN avg 12).↓ 58% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.31.9 This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better Rank #81 / 386 Deficiencies per inspection — State benchmarked This home is ranked 81st out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1219 This facility has 37% fewer total visits than a typical Indiana assisted living residence (12 vs. IN avg 19).↓ 37% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 57 This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 42%37% This facility has 5 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (42% vs. IN avg 37%).↑ 5% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 1013 This facility has 23% fewer inspections than a typical Indiana assisted living residence (10 vs. IN avg 13).↓ 23% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 45 This facility has 20% fewer total complaints than a typical Indiana assisted living residence (4 vs. IN avg 5).↓ 20% better Rank #140 / 352 Total complaints — State benchmarked This home is ranked 140th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2023. 1.31.7 This facility has 24% fewer complaints per year than a typical Indiana assisted living residence (1.3 vs. IN avg 1.7).↓ 24% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 108 This facility has 25% more complaint visits than a typical Indiana assisted living residence (10 vs. IN avg 8).↑ 25% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • April 29, 2025 inspection substantiated verbal abuse by staff toward a resident, resulting in termination and cited deficiency for failure to protect resident rights.
  • March 13, 2025 survey found seven deficiencies including unsecured hazardous materials, confidentiality breaches, improper food storage, and incomplete documentation.
  • February 14, 2025 investigation substantiated medication errors causing hospitalization and failure to report the incident, citing two related deficiencies.
Show Inspection Reports

What does this home offer?

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Pets Allowed

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Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

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Beauty Services

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Transportation Services

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Housekeeping Services

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Recreational Activities

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Exercise Programs

Living Spaces & Floor Plans for The Crossings at Banta Pointe

Places of interest near The Crossings at Banta Pointe

Address 7.1 miles from city center Info Estimated distance in miles from Indianapolis's city center to The Crossings at Banta Pointe's address, calculated via Google Maps.

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Compare Assisted Living around Indianapolis

The information below is reported by the Indiana Department of Health, Division of Long Term Care.

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NH
Indianapolis (Westchester Estates)
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Facility 47
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A+Jeffrey CoxRetirement Living IncAlicia Taylor
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2.1
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Oasis at 56th
AL
Indianapolis (Snacks / Guion Creek)
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Facility 124
IN AVG 116
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No
60
Facility 60
IN AVG 37
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Studio / 1 Bed
8
Facility 8
IN AVG 8
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68.5%
Facility 68.5%
IN AVG 66.4%
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A+Brittany WeaverOasis At 56Th, LPErica Broaders
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14
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47
Facility 47
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Rank #229 / 386
3.4
Facility 3.4
IN AVG 1.9
Rank #239 / 386
Rittenhouse Village At Northside
AL
MC
RC
Indianapolis (Washington Township)
100
Facility 100
IN AVG 116
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No
13
Facility 13
IN AVG 37
Rank #439 / 587
1 Bed
7
Facility 7
IN AVG 8
Rank #115 / 378
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Facility 64.0%
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A+Pamala WilliamsDiscovery Northside Acquisition LLCDana Hildebrandt
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Facility 2.9
IN AVG 1.9
Rank #230 / 386
Independence Village of Zionsville West (Anson)
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IL
MC
Zionsville (Whitestown)
91
Facility 91
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46
Facility 46
IN AVG 37
Rank #233 / 587
Studio / 1 Bed / 2 Bed
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Facility 19
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A+James Gepp Jr.6800 Central Tenant LLCTawanna Youree
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The Crossings at Banta Pointe
AL
IL
RC
Indianapolis (Linden Wood)
84
Facility 84
IN AVG 116
Rank #313 / 437
Yes
23
Facility 23
IN AVG 37
Rank #375 / 587
Studio / 1 Bed / 2 Bed
1
Facility 1
IN AVG 8
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Facility 57.1%
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-Timothy CooperFive Star Forest Creek LLCAlicia Coleman
87
Facility 87
IN AVG 83
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10
4
Facility 4
IN AVG 5
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15
Facility 15
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1.3
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Financial Assistance for
Assisted Living in Indiana

The Crossings at Banta Pointe is located in Indianapolis, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

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Frequently Asked Questions about The Crossings at Banta Pointe

What neighborhood is The Crossings at Banta Pointe in?

The Crossings at Banta Pointe is in the Linden Wood neighborhood of Indianapolis.

Who is the Director of Nursing at The Crossings at Banta Pointe?

Alicia Coleman is the Director of Nursing at The Crossings at Banta Pointe.

Who is the owner of The Crossings at Banta Pointe?

The Crossings at Banta Pointe is legally operated by Five Star Forest Creek Llc, and administered by Timothy Cooper.

Is The Crossings at Banta Pointe in a walkable area?

The Crossings at Banta Pointe has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Crossings at Banta Pointe?

According to IN state health department records, The Crossings at Banta Pointe's license number is 25-014018-1.

When does The Crossings at Banta Pointe's license expire?

According to IN state health department records, The Crossings at Banta Pointe's license expires on October 31, 2026.

What is the occupancy rate at The Crossings at Banta Pointe?

The Crossings at Banta Pointe's occupancy is 57%.

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