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The Crossings at Banta Pointe
Assisted Living, Independent Living & Respite Care · Indianapolis, IN
Exterior view of a senior living facility Dining room setup with tables and decor Warm and inviting interior living area Cozy library area with bookshelves and seating

The Crossings at Banta Pointe

Assisted Living, Independent Living & Respite Care · Indianapolis, IN
6510 Us-31, Indianapolis, IN 46227 View map Calculator: See prices in your area
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Overview of The Crossings at Banta Pointe

A very charming senior living community that offers a wide range of assisted living options with several floor plans available, Five Star Residences of Banta Pointe is able to create a home-like atmosphere where families can spend quality time together. They offer assisted living, independent living, and outpatient rehabilitation, with respite care services. As the name suggests, Five Star Residences offers high-quality senior-living experience that is established through their excellent service that many families from all over the country acclaim. A proud member of the Five Star Residences, Banta Pointe offers a stress-free senior living lifestyle for you and your pet. 
Life at the Five Star Residences of Banta Pointe offers modern amenities and friendly staff, they offer senior care service like no other. From delicious meals served any time of the day, to fun activities open for everyone, they always strive to provide everything you will need. Residential life is all about the amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining that make the environment a place where friendships and memories bloom. They also honor veterans who live in their community through their Wall of Honor that celebrates their effort and experience. 

Facility Direct Line (317) 783-4663
Facility Direct Line (317) 783-4663
Bed community size
84-bed community Rank #310 / 433Bed count — State benchmarkedThis home is ranked 310th out of 433 homes in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation Rank #132 / 407Years in operation — State benchmarkedThis home is ranked 132nd out of 407 homes in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 23 / 100 Rank #375 / 587Walk Score — State benchmarkedThis home is ranked 375th out of 587 homes in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
57%
Rank #288 / 423Occupancy rate — State benchmarkedThis home is ranked 288th out of 423 homes in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 423. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
48 / 84
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceFebruary 1, 2025
ExpirationOctober 31, 2026
License Number25-014018-1

Ownership & Operating Entity

The Crossings at Banta Pointe is legally operated by Five Star Forest Creek LLC, and administered by Timothy Cooper.

Profit StatusFor-profit

Type Of Units

Residential
84 units
Total beds
84 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingAlicia Coleman

Contact Information

Fax(317) 783-4647

Contact The Crossings at Banta Pointe

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2023 · 3 years of data 15 deficiencies 4 complaints 12 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

4 points above the Indiana average for assisted living residences (83/100)

Rank #110 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 110th out of 392 homes in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 87 out of 100. Letter grade B+. 4 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Indiana state average
Overall vs. IN average 2 Worse Metrics worse than Indiana average:
• Inspection deficiency rate (14% above)
• Complaint visits (25% above) 6 Better Metrics better than Indiana average:
• Total deficiencies (58% below)
• Deficiencies per inspection (32% below)
• Inspections with deficiencies (29% below)
• Inspections (23% below)
• Total complaints (20% below)
• Complaints per year (24% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1536 This facility has 58% fewer total deficiencies than a typical Indiana assisted living residence (15 vs. IN avg 36).↓ 58% better Rank #91 / 312 Total deficiencies — State benchmarked This home is ranked 91st out of 312 homes in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per inspection Info Average deficiencies per inspection. 1.31.9 This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better Rank #73 / 312 Deficiencies per inspection — State benchmarked This home is ranked 73rd out of 312 homes in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1219 This facility has had 37% fewer total visits than the Indiana average (12 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 37% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 57 This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 42%37% This facility has 5 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (42% vs. IN avg 37%).↑ 5% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 1013 This facility has 23% fewer inspections than a typical Indiana assisted living residence (10 vs. IN avg 13).↓ 23% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 45 This facility has 20% fewer total complaints than a typical Indiana assisted living residence (4 vs. IN avg 5).↓ 20% better Rank #126 / 288 Total complaints — State benchmarked This home is ranked 126th out of 288 homes in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 288 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2023. 1.31.7 This facility has 24% fewer complaints per year than a typical Indiana assisted living residence (1.3 vs. IN avg 1.7).↓ 24% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 108 This facility has 25% more complaint visits than a typical Indiana assisted living residence (10 vs. IN avg 8).↑ 25% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • April 29, 2025 inspection substantiated verbal abuse by staff toward a resident, resulting in termination and cited deficiency for failure to protect resident rights.
  • March 13, 2025 survey found seven deficiencies including unsecured hazardous materials, confidentiality breaches, improper food storage, and incomplete documentation.
  • February 14, 2025 investigation substantiated medication errors causing hospitalization and failure to report the incident, citing two related deficiencies.
Show Inspection Reports

What does this home offer?

Pets allowed icon
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Pets Allowed

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Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
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Building Type: Single-story

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Beauty Services

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Transportation Services

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Housekeeping Services

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Recreational Activities

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Exercise Programs

Living Spaces & Floor Plans for The Crossings at Banta Pointe

Places of interest near The Crossings at Banta Pointe

Address 7.1 miles from city center Info Estimated distance in miles from Indianapolis's city center to The Crossings at Banta Pointe's address, calculated via Google Maps.

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Compare Assisted Living around Indianapolis

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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18
8
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4.6
Facility 4.6
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Traditions at Solana
AL
IL
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RC
Indianapolis (Washington Township)
150
Facility 150
IN AVG 116
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Yes
16
Facility 16
IN AVG 37
Rank #420 / 587
Studio / 1 Bed / 2 Bed
1
Facility 1
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 56.7% -Ty WarnerVop Solana LLCShavonda Taylor
98
Facility 98
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7
1
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7
Facility 7
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Rank #42 / 312
0.9
Facility 0.9
IN AVG 1.9
Rank #38 / 312
Marquette Senior Living
AL
IL
MC
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134
Facility 134
IN AVG 116
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22
Facility 22
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47
Facility 47
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Rank #9 / 407
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Facility 76
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13
4
Facility 4
IN AVG 5
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47
Facility 47
IN AVG 36
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2.1
Facility 2.1
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Rank #188 / 312
The Crossings at Banta Pointe
AL
IL
RC
Indianapolis (Linden Wood)
84
Facility 84
IN AVG 116
Rank #310 / 433
Yes
23
Facility 23
IN AVG 37
Rank #375 / 587
Studio / 1 Bed / 2 Bed
1
Facility 1
IN AVG 8
Rank #132 / 407
 57.1% -Timothy CooperFive Star Forest Creek LLCAlicia Coleman
87
Facility 87
IN AVG 83
Rank #110 / 392
10
4
Facility 4
IN AVG 5
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15
Facility 15
IN AVG 36
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1.3
Facility 1.3
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St Augustine Home for the Aged
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Indianapolis
41
Facility 41
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No
13
Facility 13
IN AVG 37
Rank #439 / 587
-
1
Facility 1
IN AVG 8
Rank #132 / 407
 78.0% -Steven StillLittle Sisters Of The Poor Of Indianapolis IncGina Mack
83
Facility 83
IN AVG 83
Rank #154 / 392
2
1
Facility 1
IN AVG 5
Rank #1 / 288
45
Facility 45
IN AVG 36
Rank #200 / 312
3.5
Facility 3.5
IN AVG 1.9
Rank #312 / 312
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Financial Assistance for
Assisted Living in Indiana

The Crossings at Banta Pointe is located in Indianapolis, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

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Frequently Asked Questions about The Crossings at Banta Pointe

What neighborhood is The Crossings at Banta Pointe in?

The Crossings at Banta Pointe is in the Linden Wood neighborhood of Indianapolis.

Who is the Director of Nursing at The Crossings at Banta Pointe?

Alicia Coleman is the Director of Nursing at The Crossings at Banta Pointe.

Who is the owner of The Crossings at Banta Pointe?

The Crossings at Banta Pointe is legally operated by Five Star Forest Creek LLC, and administered by Timothy Cooper.

Is The Crossings at Banta Pointe in a walkable area?

The Crossings at Banta Pointe has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Crossings at Banta Pointe?

According to IN state health department records, The Crossings at Banta Pointe's license number is 25-014018-1.

When does The Crossings at Banta Pointe's license expire?

According to IN state health department records, The Crossings at Banta Pointe's license expires on October 31, 2026.

What is the occupancy rate at The Crossings at Banta Pointe?

The Crossings at Banta Pointe's occupancy is 57%.

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