Inspection Reports for Forest Hill Center for Rehabilitation and Healing

NJ

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 10.6 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

104% worse than New Jersey average
New Jersey average: 5.2 deficiencies/year

Deficiencies per year

20 15 10 5 0
2020
2021
2022
2023
2025

Census

Latest occupancy rate 106 residents

Based on a August 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Census over time

40 60 80 100 120 140 Dec 2020 Jul 2021 May 2023 Dec 2023 Aug 2025

Notice

Deficiencies: 0 Date: Nov 19, 2025

Visit Reason
This document serves to inform individuals about the privacy practices of NJDHSS, including how their medical information may be used and disclosed, and their rights related to this information.

Findings
The notice details the types of information covered, reasons for use and disclosure of health information, individuals' rights to access and control their information, and the legal duties of NJDHSS to protect privacy.

Report Facts
Effective date: 2011

Employees mentioned
NameTitleContext
Devon L. GrafDirector, Office of Legal and Regulatory ComplianceListed as NJDHSS Privacy Officer contact for questions about the notice

Inspection Report

Routine
Census: 106 Deficiencies: 15 Date: Aug 5, 2025

Visit Reason
Routine inspection of Forest Hills Center for Rehabilitation and Healing to assess compliance with regulatory requirements including residents' rights, environment, care, medication administration, infection control, staffing, dietary services, and safety.

Findings
The facility was found deficient in multiple areas including failure to treat residents with dignity and respect, maintain a clean and safe environment, provide timely incontinence care, ensure safe medication administration, maintain proper infection control practices, provide adequate staffing, and ensure dietary preferences and food temperatures met standards. Several specific deficiencies were documented with minimal harm potential.

Deficiencies (15)
Failure to treat residents with respect and dignity; staff and contractors entered resident rooms without knocking or announcing themselves.
Failure to maintain a clean, sanitary, and homelike environment including unclean vents, missing tiles, soiled privacy curtains, and inadequate linen supply.
Failure to provide timely incontinence care for dependent residents; saturated briefs observed.
Failure to provide a safe smoking environment; no ashtrays or fire extinguishers in designated smoking area.
Failure to secure urinary drainage bag in a privacy bag for infection control and dignity.
Failure to ensure residents with significant weight changes were addressed timely by the dietitian and weekly weights were documented as ordered.
Failure to store oxygen nasal cannula tubing in plastic bags when not in use to prevent infection.
Insufficient nursing staff to meet resident needs; CNA to resident ratio exceeded regulatory limits on multiple shifts.
Failure to administer medications according to physician orders and manufacturer instructions, including incorrect eye drop administration and crushing medications that should not be crushed.
Failure to properly dispose of medications; medication tablets were initially disposed in trash instead of drug disposal system.
Failure to provide food at safe and appetizing temperatures; residents reported receiving cold food due to delays and elevator issues.
Failure to consistently implement and follow residents' dietary preferences; multiple residents' trays missing ordered items.
Failure to maintain proper kitchen sanitation including uncovered opened food items without use-by labels, dirty equipment, and improper food temperature measurement.
Failure to keep dumpster and surrounding area free of garbage and debris.
Failure to follow proper hand hygiene practices by staff including inadequate handwashing technique and failure to change gloves between tasks.
Report Facts
Facility census: 106 Medication administration opportunities: 25 Medication administration errors: 6 Medication administration error rate: 24 CNA to resident ratio: 15 Weight: 86.7 Weight: 86 Weight: 84.7 Weight: 84.2 Weight: 84 Weight: 102.2 Towels: 180 Washcloths: 120 Missing CNAs: 1 Missing CNAs: 1 Missing CNAs: 4 Missing CNAs: 1 Missing CNAs: 1 Missing CNAs: 1

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseInvolved in medication administration errors and improper medication disposal
RN #1Registered NurseAdministered medications crushed that should not be crushed
Director of Maintenance and HousekeepingInterviewed regarding cleanliness and maintenance issues
Licensed Nursing Home AdministratorLNHAInterviewed regarding multiple deficiencies and facility policies
Minimum Data Set CoordinatorMDS CoordinatorInterviewed regarding deficiencies and facility policies
Infection PreventionistIP/RNInterviewed regarding infection control practices
Director of Housekeeping/MaintenanceDHKInterviewed regarding linen supply and smoking area
Certified Nursing Assistant #1CNAInterviewed regarding linen shortages and hand hygiene
Certified Nursing Assistant #2CNAInterviewed regarding linen shortages and food temperature complaints
Regional Registered DietitianRDInterviewed regarding nutritional assessments and weight documentation
Staffing CoordinatorInterviewed regarding CNA staffing levels
Consultant PharmacistCPInterviewed regarding medication crushing and regimen review
Food Service DirectorFSDInterviewed regarding kitchen sanitation and food service issues
Assistant Director of NursingADONInterviewed regarding incontinence care policy and hand hygiene education
Licensed Practical Nurse/Unit ManagerLPN/UMObserved and interviewed regarding incontinence care and hand hygiene

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jul 31, 2025

Visit Reason
The inspection was conducted based on a complaint to determine if the facility provided timely incontinence care to dependent residents on the 4th-floor Nursing Unit.

Complaint Details
The complaint investigation found that incontinence care was not provided in a timely manner to 3 of 4 residents observed on the 4th-floor Nursing Unit. The Assistant Director of Nursing and Acting DON confirmed that best practice is to provide incontinence care every 2-3 hours, but staff interviews revealed uncertainty about the facility policy. The CNAs responsible were unavailable for interviews.
Findings
The facility failed to ensure timely incontinence care for 3 of 4 residents observed, with saturated briefs and soiled bedding noted. Interviews revealed uncertainty among staff about the facility's incontinence care policy, though best practice was acknowledged as care every two hours.

Deficiencies (1)
Failure to provide timely incontinence care to dependent residents, resulting in saturated briefs and soiled bedding for residents #47, #63, and #64.
Report Facts
Residents observed for incontinence care: 4 Residents with deficient incontinence care: 3 BIMS scores: 9 BIMS scores: 0 BIMS scores: 6

Employees mentioned
NameTitleContext
Licensed Practical Nurse/Unit ManagerAccompanied surveyor during observations and confirmed saturated briefs and soiled bedding
Assistant Director of NursingInterviewed about facility policy on incontinence care and confirmed best practice
MDS Coordinator/Acting Director of NursingDiscussed observations and confirmed incontinence care should be provided every 2-3 hours

Inspection Report

Routine
Deficiencies: 8 Date: Dec 12, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including resident assessments, care planning, nutritional status, diet consistency, dialysis care, physician order signatures, medication administration, and resident record keeping.

Findings
The facility was found deficient in multiple areas including failure to timely transmit Minimum Data Set assessments, incomplete care plans for oxygen and BIPAP use, failure to assess significant weight changes, improper preparation and serving of pureed diets, failure to adjust medication administration times for dialysis patients, lack of physician signatures on monthly orders, failure to act on consultant pharmacist recommendations, and inadequate documentation of resident status when on pass.

Deficiencies (8)
Failure to electronically transmit Minimum Data Set (MDS) assessments within required 14 days for 5 of 22 residents.
Failure to develop a comprehensive care plan for oxygen and BIPAP use for Resident #12.
Failure to assess significant weight loss for 2 of 3 residents reviewed for nutritional status (Residents #73 and #58).
Failure to provide prescribed pureed diet consistency; pureed mashed potatoes served with chunks instead of smooth pureed food for 4 residents, resulting in immediate jeopardy.
Failure to adjust medication administration times to accommodate dialysis schedule and document accurately for Resident #22.
Failure to ensure physicians signed and dated monthly physician orders for 20 of 22 residents reviewed.
Failure to act timely on Consultant Pharmacist recommendations regarding medication administration times for Resident #22.
Failure to accurately document resident status when resident left facility on pass (Resident #154).
Report Facts
Residents reviewed for MDS transmission: 22 Residents reviewed for care plan: 22 Residents reviewed for nutritional status: 3 Residents affected by pureed diet deficiency: 4 Residents reviewed for dialysis medication timing: 1 Residents reviewed for physician order signatures: 22 Residents reviewed for consultant pharmacist follow-up: 21 Residents reviewed for documentation of pass status: 22

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding care plan, medication timing, physician order signatures, and resident documentation
Registered Nurse/MDS CoordinatorRN/MDS CoordinatorInterviewed regarding MDS transmission delays
Licensed Practical NurseLPNInterviewed regarding care plan responsibilities and medication administration
Certified Nursing AssistantCNAInterviewed regarding feeding residents and weight measurements
Consultant PharmacistConsultant PharmacistInterviewed regarding medication timing recommendations
Dietary DirectorDirector of DietaryInterviewed regarding pureed diet preparation and meal ticket discrepancies
Speech Language PathologistSpeech Language PathologistInterviewed regarding risks of improper pureed diet consistency
Social Services DirectorSocial Services DirectorInterviewed regarding resident pass and documentation

Inspection Report

Annual Inspection
Census: 108 Capacity: 120 Deficiencies: 20 Date: Dec 12, 2023

Visit Reason
A Recertification Survey was conducted to determine compliance with 42 CFR Part 483, Requirements for Long-Term Care Facilities, including complaint investigations.

Complaint Details
Complaint numbers NJ00168941, NJ00164363, NJ00165457 were investigated during this survey. Immediate Jeopardy was identified related to food consistency on 12/4/23 and removed on 12/5/23.
Findings
Deficiencies were cited related to food consistency posing aspiration risk, late resident assessment transmissions, failure to develop comprehensive care plans, failure to assess weight changes, failure to provide proper supervision and diet consistency, dialysis medication timing issues, unsigned physician orders, inaccurate resident records, staffing shortages, and multiple life safety code violations including fire door latching, fire alarm testing, sprinkler system maintenance, electrical safety, elevator inspections, and oxygen cylinder storage.

Deficiencies (20)
Facility served pureed mashed potatoes with chunks instead of smooth consistency, risking aspiration and choking.
Failed to electronically transmit Minimum Data Set (MDS) assessments within 14 days for 5 of 22 residents.
Failed to develop and implement a comprehensive person-centered care plan for a resident.
Failed to assess weight changes for 2 of 3 residents reviewed, not contributing to harm.
Failed to provide adequate supervision and proper diet consistency for residents on pureed diets.
Failed to adjust medication administration times to accommodate dialysis schedules for one resident.
Failed to ensure physicians signed and dated monthly orders for multiple residents.
Failed to accurately document resident disposition after leaving facility on pass.
Failed to ensure 13 of 15 stairwell exit doors latched properly to maintain 1.5 hour fire resistance rating.
Failed to maintain fire barrier with 1-hour fire resistance rating due to missing fire-rated material on steel beams in 4 areas.
Failed to inspect and maintain fire alarm system semi-annually and conduct smoke detector sensitivity testing.
Failed to maintain sprinkler system including missing quarterly inspections, pipe corrosion, and needed repairs.
Failed to ensure electrical equipment near water had ground-fault circuit interrupter (GFCI) outlets.
Failed to ensure annual elevator inspections were current; last inspection over 3 years overdue.
Failed to ensure fire doors were inspected annually by qualified personnel.
Blocked access to electrical panels with water bottles, preventing quick disconnection of power.
Failed to functionally test non-hospital grade electrical receptacles annually for grounding, polarity, and blade tension.
Failed to ensure emergency generator annunciator panel was located in an area with 24-hour surveillance.
Failed to install remote manual stop station for diesel generator and certify generator transfer time within 10 seconds.
Failed to properly store portable oxygen cylinders to prevent tipping, rupture, and damage.
Report Facts
Census: 108 Total Capacity: 120 Sample Size: 28 Deficient CNA staffing shifts: 6 Deficient CNA staffing shifts total: 14 Residents with unsigned physician orders: 20 Oxygen cylinders improperly stored: 14 Fire door sets failing latch: 13 Elevators overdue inspection: 3

Employees mentioned
NameTitleContext
Maintenance DirectorMaintenance DirectorNamed in multiple fire safety and maintenance deficiencies and corrective actions.
Director of NursingDirector of NursingNamed in medication timing, physician orders, and documentation deficiencies.
AdministratorFacility AdministratorNamed in oversight and corrective action discussions.
Registered Nurse/MDS CoordinatorRN/MDS CoordinatorNamed in MDS transmission deficiency.
Certified Nursing Assistant #1CNANamed in diet consistency and supervision deficiencies.
Certified Nursing Assistant #2CNANamed in diet consistency and supervision deficiencies.
Certified Nursing Assistant #3CNANamed in diet consistency and supervision deficiencies.
Director of DietaryDietary DirectorNamed in diet consistency deficiency and corrective actions.
Speech Language PathologistSLPNamed in diet consistency and aspiration risk findings.
Licensed Practical NurseLPNNamed in care plan and weight assessment deficiencies.
Registered DietitianRDNamed in weight assessment deficiencies.
Licensed Practical Nurse assigned to Resident #12LPNNamed in care plan deficiency.
Food Service WorkerFSWNamed in food preparation deficiency.

Inspection Report

Complaint Investigation
Census: 104 Deficiencies: 0 Date: Nov 6, 2023

Visit Reason
The inspection was conducted as a complaint survey based on complaints NJ165490 and NJ168677.

Complaint Details
Complaint numbers NJ165490 and NJ168677 were investigated and found to be without deficiencies.
Findings
The facility was found to be in compliance with the requirements of 42 CFR Part 483, Subpart B, for Long Term Care Facilities based on this complaint survey.

Report Facts
Sample Size: 4

Inspection Report

Deficiencies: 2 Date: May 10, 2023

Visit Reason
The inspection was conducted to investigate the facility's compliance with reporting and documentation requirements, including timely reporting of suspected abuse and consistent documentation of Activities of Daily Living (ADL) care provided to residents.

Findings
The facility failed to immediately investigate and report an injury of unknown origin to the New Jersey Department of Health for one resident. Additionally, the facility staff failed to consistently document ADL care provided to two residents according to facility policy and protocol.

Deficiencies (2)
Failure to timely report suspected abuse, neglect, or injury of unknown origin to proper authorities.
Failure to consistently document Activities of Daily Living (ADL) care provided to residents according to facility policy and protocol.
Report Facts
Residents reviewed for incidents and accidents: 3 Residents reviewed for documentation: 4 Dates with missing ADL documentation for Resident #1: 34 Dates with missing ADL documentation for Resident #2: Multiple shifts in April and May 2023 (exact count not specified)

Employees mentioned
NameTitleContext
RN #1Registered NurseNamed in failure to investigate and report injury
RN #2Registered NurseDocumented transfer of resident to hospital
Director of NursingDirector of Nursing (DON)Interviewed regarding failure to report injury and documentation issues
Assistant Director of NursingAssistant Director of Nursing (ADON)Interviewed regarding failure to report injury and documentation issues
LPN #1Licensed Practical NurseInterviewed regarding ADL documentation expectations
CNA #1Certified Nursing AssistantInterviewed regarding ADL documentation practices

Inspection Report

Complaint Investigation
Census: 94 Deficiencies: 2 Date: May 10, 2023

Visit Reason
The inspection was conducted as a complaint survey based on complaints NJ 162381, NJ 161269, and NJ 157892 to assess compliance with 42 CFR Part 483, Subpart B for Long Term Care Facilities.

Complaint Details
The complaint investigation involved three complaint numbers (NJ 162381, NJ 161269, NJ 157892). The facility failed to report and investigate an injury of unknown origin for Resident #3 and failed to properly document ADL care for Residents #1 and #2. The deficiencies were substantiated as evidenced by interviews, record reviews, and policy assessments.
Findings
The facility was found not in compliance due to failure to immediately investigate and report an injury of unknown origin for one resident, and failure to consistently document Activities of Daily Living (ADL) status and care provided for two residents. Deficiencies involved inadequate reporting of alleged violations and incomplete medical record documentation.

Deficiencies (2)
Failure to immediately investigate and report an injury of unknown origin for Resident #3 as required by facility policy and state law.
Failure to consistently document Activities of Daily Living (ADL) status and care provided to residents #1 and #2 according to facility policy and protocol.
Report Facts
Census: 94 Sample Size: 4

Employees mentioned
NameTitleContext
RN #1Registered NurseNamed in the deficiency for failure to investigate and report injury of unknown origin for Resident #3.
Director of NursingDirector of NursingInterviewed regarding failure to investigate and report injury; involved in corrective action and policy review.
Assistant Director of NursingAssistant Director of NursingInterviewed regarding failure to report injury; involved in corrective action and policy review.
LPN #1Licensed Practical NurseInterviewed about documentation expectations for ADL care.
CNA #1Certified Nursing AssistantInterviewed about documentation responsibilities and use of Point of Care system.

Inspection Report

Complaint Investigation
Census: 93 Deficiencies: 0 Date: Aug 25, 2022

Visit Reason
The inspection was conducted as a complaint survey based on multiple complaint numbers NJ00154021, NJ00154481, NJ00157397, and NJ00157417.

Complaint Details
The survey was complaint-driven with multiple complaint numbers cited. The facility was found compliant with no deficiencies noted.
Findings
The facility was found to be in compliance with the requirements of 42 CFR Part 483, Subpart B, for Long Term Care Facilities based on this complaint survey.

Report Facts
Sample Size: 5

Inspection Report

Routine
Deficiencies: 4 Date: Jul 27, 2021

Visit Reason
The inspection was conducted to assess compliance with professional standards of quality, physician order documentation, medical record maintenance, infection prevention and control practices, and proper pronouncement of deceased residents in the nursing facility.

Findings
The facility failed to ensure that a Registered Nurse assessed and pronounced a deceased resident, physicians did not sign and date monthly orders for several residents, medical records lacked complete physician progress notes, and infection control practices regarding PPE use on the observation unit were not properly followed.

Deficiencies (4)
Failure to ensure that a Registered Nurse assessed and pronounced a deceased resident in accordance with nursing standards; death was pronounced by a Licensed Practical Nurse instead.
Physicians failed to sign and date monthly physician's orders for 4 of 18 residents reviewed and failed to accurately assess and evaluate one resident.
Failure to maintain complete, accurate, and readily accessible medical records, specifically missing physician progress notes for one resident.
Failure to practice appropriate use of personal protective equipment (PPE) in accordance with CDC guidelines on the observation unit, including not wearing gowns when required.
Report Facts
Residents reviewed: 18 Residents reviewed: 23 Residents reviewed: 21 Deficiencies cited: 4

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingAcknowledged that an RN or physician should have assessed the deceased resident; discussed physician order signing requirements
Registered Nurse SupervisorRegistered Nurse SupervisorCompleted Incident/Accident Report for Resident #61 fall
PhysicianPhysicianFailed to sign monthly orders and omitted documentation of resident's injury
Licensed Practical NurseLicensed Practical NursePronounced deceased resident's death and prepared medications without proper PPE
HousekeeperHousekeeperObserved not wearing gowns as required on observation unit
Occupational TherapistOccupational TherapistObserved not wearing gown as required on observation unit
Infection PreventionistInfection Preventionist Registered NurseProvided CDC training certificate and acknowledged misinterpretation of PPE guidelines
AdministratorAdministratorDiscussed CDC directive on gown use and facility policy

Inspection Report

Renewal
Census: 73 Deficiencies: 1 Date: Jul 27, 2021

Visit Reason
The survey was conducted as a re-certification survey to assess compliance with New Jersey staffing requirements and licensure standards for long term care facilities.

Findings
The facility was found not in compliance with the New Jersey minimum direct care staff-to-resident ratios on several dates, particularly on weekend shifts and the 7:00 AM - 3:00 PM shift. The facility had deficient CNA staffing levels below the state-mandated minimum ratios but was actively recruiting and implementing corrective actions to address staffing shortages.

Deficiencies (1)
Failure to maintain the required minimum direct care staff-to-resident ratios as mandated by the state of New Jersey.
Report Facts
Census: 71 CNA staffing ratio: 8.88 CNA staffing ratio: 6.45 CNA staffing ratio: 8.88 Census: 73 CNA staffing ratio: 8.11 CNA staffing ratio: 6.64 CNA staffing ratio: 9.13

Inspection Report

Complaint Investigation
Census: 74 Deficiencies: 0 Date: Jul 6, 2021

Visit Reason
The inspection was conducted as a complaint survey based on complaints NJ146068 and NJ141741.

Complaint Details
Complaint numbers NJ146068 and NJ141741 were investigated and found to be unsubstantiated as the facility was in compliance.
Findings
The facility was found to be in compliance with the requirements of 42 CFR Part 483, Subpart B, for Long Term Care Facilities based on this complaint survey.

Report Facts
Sample Size: 7

Inspection Report

Complaint Investigation
Census: 61 Deficiencies: 0 Date: Dec 14, 2020

Visit Reason
The inspection was conducted based on complaints #NJ00133486 and #NJ00134349.

Complaint Details
Complaint #NJ00133486 and #NJ00134349 were investigated and the facility was found compliant.
Findings
The facility was found to be in compliance with the requirements of 42 CFR Part 483, Subpart B, for Long Term Care Facilities based on this complaint survey.

Report Facts
Sample size: 6

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