Four Oaks Health Care Center

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Four Oaks Health Care Center

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Four Oaks Health Care Center accepts Medicare, Medicaid, and private pay.

Overview of Four Oaks Health Care Center

Four Oaks Healthcare Center is located in Jonesborough, Tennessee, and serves Washington County with skilled nursing care. The facility offers short-term rehab and long-term care services, focusing on personal and respectful care. Amenities include a therapy gym, beauty salon, and engaging activities.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 24m per day
Rank #70 / 134Nurse hours — state benchmarkedThis home is ranked 70th out of 134 homes in Tennessee.Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 134 Tennessee SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs avg

4 of 6 metrics below state avg

Standout metric Nurse Aide is +10% above state avg
Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 21m per day ▼ 43% State avg: 37m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 8m per day ▲ 5% State avg: 1h 5m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 22m per day ▲ 10% State avg: 2h 9m per day · National avg: 2h 20m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 3m per day ▼ 9% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 2m per day ▼ 60% State avg: 5m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 18m per day ▼ 25% State avg: 24m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay
58 days

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

65% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$7.5M
Profit
$535.7K
Privately-owned community Operated by a business corporation.
Home revenue
$7.5M Rank #125 / 139Revenue — state benchmarkedThis home is ranked 125th out of 139 homes in Tennessee.Shows this facility's annual revenue compared to the Tennessee SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Profit
$535.7K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #117 / 139Payroll — state benchmarkedThis home is ranked 117th out of 139 homes in Tennessee.Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$2.5M
33.9% of revenue Rank #57 / 139Payroll % — state benchmarkedThis home is ranked 57th out of 139 homes in Tennessee.Shows payroll as a percentage of revenue versus the Tennessee average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
Total costs $7.0M
Bed community size
26-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
33 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

About this community

Occupancy

Occupancy rate
62%
Rank #118 / 139Occupancy rate — state benchmarkedThis home is ranked 118th out of 139 homes in Tennessee.Shows this facility's occupancy rate versus the Tennessee average, with its statewide rank out of 139. Higher occupancy signals strong local demand and financial stability.
Lower than the Tennessee average: 71.6%
Occupied beds
16 / 26
Average residents 82 per day

License Details

Facility TypeNursing Home
StatusLicensed
IssuanceJuly 1, 1992
License Number00000292
CMS Certification Number445458
Accreditations2025 Center of Excellence for Wound Management, 2025 AHCA/NCAL Silver Achievement in Quality Award

Ownership & Operating Entity

Four Oaks Health Care Center is administrated by Tammy Lyn Edwards.

Owner NameFour Oaks Operating Group, LLC

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

1 service
Licensed Nurses/CNAs

Amenities & Lifestyle

Therapy Gym And Wellness Program
Onsite Beauty Salon
Engaging Activities And Social Events
Beautiful Courtyard
Transportation Van
Specific ProgramsNursing, Rehab, Dining, Beauty Shop, Life Enrichment, Social

Dining & Nutrition

Food DescriptionA la carte menu with delicious options served daily at breakfast, lunch, and dinner.
Meals IncludedNo
Meal ScheduleBreakfast 7:00 AM; Lunch 12:00 PM; Dinner 5:00 PM

Contact Four Oaks Health Care Center

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Tennessee average: 9 complaint visits

Latest inspection

Date February 23, 2023

Health Inspection History

Inspections
Total health inspections 4

State average N/A


Last Health inspection on Mar 2025

Total health citations
9 Rank #37 / 138Health citations — state benchmarkedThis home is ranked 37th out of 138 homes in Tennessee.Shows this facility's total health deficiency citations benchmarked to the Tennessee state average, with a ranking across all 138 TN SNFs. Lower citation counts earn a better rank.

State average N/A

Citations per inspection
2.25 Rank #16 / 138Citations per inspection — state benchmarkedThis home is ranked 16th out of 138 homes in Tennessee.Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 138 SNFs with citation data. Lower is better.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

6 of 9 citations resulted from standard inspections; and 3 of 9 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info
0
In line with State average

State average: N/A


Serious Health citations More info 0
In line with State average

State average: N/A

0 critical citations More info State average: N/A

0 serious citations More info State average: N/A

9 moderate citations More info State average: N/A

0 minor citations More info State average: N/A
Citations history (last 3 years)
Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Mar 05, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Sep 08, 2023
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Sep 08, 2023
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Feb 23, 2023
Corrected

Places of interest near Four Oaks Health Care Center

Address 0.0 miles from city center Info Estimated distance in miles from Jonesborough's city center to Four Oaks Health Care Center's address, calculated via Google Maps.

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 97
Employees 79
Contractors 18
Staff to resident ratio 2.16:1
0% compared with State average

State average ratio: 0:0

Avg staff/day 33
Average shift 8.4 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 25,213
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 40
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

6.5%

1,633 contractor hours this quarter

Physical Therapy Assistant: 6 Physical Therapy Aide: 3 Respiratory Therapy Technician: 3 Qualified Social Worker: 3 Clinical Nurse Specialist: 2 Speech Language Pathologist: 1
Staff by category
Certified Nursing Assistant4004012,60891100%8.8
Licensed Practical Nurse150155,10391100%9.6
Registered Nurse5051,37691100%8.6
RN Director of Nursing2029717178%7.9
Nurse Aide in Training8086262932%8.6
Occupational Therapy Aide1015926673%9
Mental Health Service Worker1015256571%8.1
Administrator1015046369%8
Dietitian1014506369%7.1
Physical Therapy Aide0334497178%5.4
Speech Language Pathologist0113695965%6.2
Respiratory Therapy Technician0332906167%4.7
Clinical Nurse Specialist1232764246%6.4
Nurse Practitioner1012733640%7.6
Physical Therapy Assistant0662726774%3.5
Qualified Social Worker0332505156%4.9
Other Dietary Services Staff2022173134%7
Qualified Activities Professional101631011%6.3
40 Certified Nursing Assistant
% of Days 100%
15 Licensed Practical Nurse
% of Days 100%
5 Registered Nurse
% of Days 100%
2 RN Director of Nursing
% of Days 78%
8 Nurse Aide in Training
% of Days 32%
1 Occupational Therapy Aide
% of Days 73%
1 Mental Health Service Worker
% of Days 71%
1 Administrator
% of Days 69%
1 Dietitian
% of Days 69%
3 Physical Therapy Aide
% of Days 78%
1 Speech Language Pathologist
% of Days 65%
3 Respiratory Therapy Technician
% of Days 67%
3 Clinical Nurse Specialist
% of Days 46%
1 Nurse Practitioner
% of Days 40%
6 Physical Therapy Assistant
% of Days 74%
3 Qualified Social Worker
% of Days 56%
2 Other Dietary Services Staff
% of Days 34%
1 Qualified Activities Professional
% of Days 11%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 45
Medicare
6
13.3% of residents
Medicaid
23
51.1% of residents
Private pay or other
16
35.6% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.1
22% better than State average

State average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.0
33% better than State average

State average: 19.5

Long-stay resident measures
Significantly above average State avg: 3.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.4%
23% better than State average

State average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 10.1%
54% better than State average

State average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 16.7%
20% better than State average

State average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.1%
42% better than State average

State average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.0%
29% worse than State average

State average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 6.1%
197% worse than State average

State average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.0%
43% worse than State average

State average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.3%
70% better than State average

State average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.2%
20% better than State average

State average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.5%
5% better than State average

State average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.1%
In line with State average

State average: 94.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.71
8% worse than State average

State average: 1.58

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.08
31% better than State average

State average: 1.57

Short-stay resident measures
Average State avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 79.0%
In line with State average

State average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
12% better than State average

State average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 81.7%
In line with State average

State average: 79.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.4%
14% worse than State average

State average: 22.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.3%
26% better than State average

State average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 42.4%
21% worse than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 47.5%
6% worse than State average

State average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Assisted Living around Usa The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

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