Francis House

Francis House is a Nursing Home in Wisconsin

Francis House is a Nursing Home in Wisconsin

Francis House

SOUTH MILWAUKEE, WI 53172 View Map

Francis House is a Nursing Home in Wisconsin

Francis House is a Nursing Home in Wisconsin

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Overview of Francis House
Francis House is a facility in Syracuse, NY that provides a home and extended family to persons with terminal illnesses. It aims to ensure that individuals can die with dignity surrounded by unconditional love. The organization has been serving the community since 1991.
(414) 570-6208

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.05/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 64

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wisconsin average
Occupancy rate 60.2%
Residents per day (avg) 83
Occupancy rate
60.2%
Residents per day (avg)
83

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

71% of new residents, usually for short-term rehab.

Typical stay 15 days

Private pay

22% of new residents, often for short stays.

Typical stay 8 - 9 months

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$15.3M
Surplus of revenue
$430.3K
Voluntary non-profit home Church
Home revenue
$15,281,221.00
Surplus of revenue
$430,252.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.9M
32.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.9M
Total costs $14.9M
Bed community size
64-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
7 years in operation
An established community with some operational experience and growing routines.

About this community

Facility Type
CLASS CNA (NONAMBULATORY)
License Date
August 1, 2018

Additional licensing details

CMS Certification Number: 525526
County: MILWAUKEE

Ownership & operating entity

Francis House is administrated by CHI LIVING COMMUNITIES.

Amenities & Lifestyle

Programs & Activities

Specific Programs
Becoming a Resident, About, Volunteer, Support, Events

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Compare Nursing Homes around Wisconsin

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
American Lutheran Home-Mondovi
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 54755
35
No
DUHR, AMY
53.5%
$2,677,272.00
$1,238,551.00
46.3%
19.40
5/5
4.2152
4/5
5/5
4/5
1
Alden Meadow Park Health Care Center, Inc
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53525
94
No
MICHALSEN, PAUL
69.0%
$7,956,437.00
$3,356,781.00
42.2%
62.50
2/5
3.0135
3/5
1/5
4/5
-
Alden Estates of Jefferson
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53549
120
No
BODALSKI, GERARD
96.5%
$15,621,800.00
$6,311,949.00
40.4%
108.40
1/5
3.0768
1/5
1/5
3/5
3
Francis House
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53172
125
No
GULOCK, MICHAEL
60.2%
$14,096,770.00
$4,930,981.00
35%
83.00
1/5
3.0509
1/5
1/5
3/5
4
Allis Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53214
152
No
LEXINGTON HEALTHCARE LLC
64.5%
$11,839,719.00
$6,679,960.00
56.4%
82.50
1/5
2.7526
1/5
1/5
3/5
4

Places of interest near Francis House

Address 9.3 miles from city center

Address SOUTH MILWAUKEE, WI 53172

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

119
Total Staff
106
Employees
13
Contractors
33,513
Total Hours (Quarter)
50
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse138.5 No
Licensed Practical Nurse107.7 No
Certified Nursing Assistant576.9 No
Staff by Category
Administration
3 staff
7.1hs shift avg
Nursing Staff
93 staff
7.5hs shift avg
Physicians & Practitioners
7 staff
8hs shift avg
Therapy Services
10 staff
7.1hs shift avg
Activities & Recreation
1 staff
7.3hs shift avg
Social Services
2 staff
2.9hs shift avg
Dietary Services
2 staff
6.9hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
7.5%
of total hours from contractors
2,521 contractor hours this quarter
Feeding Assistant: 1 Physical Therapy Assistant: 1 Physical Therapy Aide: 1 Respiratory Therapy Technician: 3 Speech Language Pathologist: 1 Qualified Social Worker: 2 Other Physician: 2 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5705713,99391100%6.9
Medication Aide/Technician110114,73991100%8.5
Registered Nurse130133,71491100%8.5
Licensed Practical Nurse100102,87191100%7.7
Clinical Nurse Specialist4041,3366673%8.4
Administrator2029926571%7.7
Occupational Therapy Aide3036806268%6.7
RN Director of Nursing1015857178%8.2
Nurse Practitioner1015206571%8
Dietitian1015126470%8
Speech Language Pathologist0114906470%7.7
Physical Therapy Aide0114796268%7.7
Mental Health Service Worker1014725965%8
Feeding Assistant0114565763%8
Physical Therapy Assistant0114506571%6.9
Respiratory Therapy Technician0334506369%7.1
Qualified Activities Professional1013164347%7.3
Other Dietary Services Staff1012634853%5.5
Qualified Social Worker022702325%2.9
Other Physician022571415%4
Occupational Therapy Assistant0113689%4.5
Medical Director011341618%2.1

Health Inspection History

Total Health inspections 12
100% above Wisconsin average
Wisconsin average: 6.0

Last Health inspection on Nov 2025

Total Health citations 68
149% above Wisconsin average
Wisconsin average: 27.3

5.67 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 42 citations
Complaint investigations 36 citations
Breakdown of citations
Critical Health citations 7
678% above Wisconsin average
Wisconsin average: 0.9
Serious Health citations 4
233% above Wisconsin average
Wisconsin average: 1.2
Moderate Health citations 55

Minor Health citations 2
Citations history (last 3 years)
Quality of Care serious citation Nov 13, 2025

Infection Control moderate citation Oct 17, 2025

Care Planning moderate citation Oct 17, 2025

Resident Rights moderate citation Oct 17, 2025

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: COMMON SPIRIT SR LIVING
Resident Census by Payment Source
76 Total Residents
Medicare 17 (22.4%)
Medicaid 51 (67.1%)
Private Pay/Other 8 (10.5%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 8.1
22% better than Wisconsin average
Wisconsin average: 10.5
Functional decline score 13.7
38% better than Wisconsin average
Wisconsin average: 22.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 6.3%
64% below Wisconsin average.

Walking Ability Worsened 13.3%
42% below Wisconsin average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 21.4%
18% below Wisconsin average.
Safety & clinical stability

Falls with Major Injury 7.1%
122% above Wisconsin average.

High Risk Residents with Pressure Ulcers 5.8%
6% above Wisconsin average.

Urinary Tract Infection 1.2%
62% below Wisconsin average.
Emotional & behavioral wellbeing

Depressive Symptoms 2.6%
48% below Wisconsin average.

Antipsychotic Use 9.8%
39% below Wisconsin average.
Preventive care

Pneumococcal Vaccine 79.9%
17% below Wisconsin average.

Influenza Vaccine 98.6%
4% above Wisconsin average.
Nutrition & physical health

Lost Too Much Weight 8.1%
67% above Wisconsin average.
Short-stay resident measures
Pneumococcal Vaccine 64.8%

26% worse than Wisconsin average
Antipsychotic medication increase 1.4%

17% worse than Wisconsin average
Influenza Vaccine 63.8%

22% worse than Wisconsin average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $361K
This home paid 278% more in fines than the state average.
Wisconsin average: $95K
Number of Fines 4
This home received 94% more fines than the state average.
Wisconsin average: 2.1
Payment Denials 1
This home had 51% more payment denials than the state average.
Wisconsin average: 0.7
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Feb 20, 2025
$69K
Civil Money Penalty Nov 8, 2024
$187K
Civil Money Penalty Dec 5, 2023
$16K
Payment Denial Dec 5, 2023
11 days

Last updated: Jan 2026

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Financial Aid for Wisconsin Seniors

Get financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; rural/urban balance.

Wisconsin Caregiver Support Program

WI NFCSP Respite

Caregiver of someone 60+ (or with dementia), Wisconsin resident.

No strict limit; prioritizes low-income.

Not applicable.

High rural demand; ADRC coordination.

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.

~$2,829/month; QIT optional.

$2,000 (individual), $3,000 (couple).

Flexible budget; serves ~20,000; participant hires caregivers.

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.

~$24,980-$34,980/year (Level 1-2B, individual); varies by level.

None.

Four benefit levels; serves ~50,000 annually.

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled, WI resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized, WI resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; crisis aid available.

Senior Community Service Employment Program (SCSEP)

Wisconsin SCSEP

Age 55+, unemployed, low-income, WI resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; Goodwill/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+, WI resident, homeowner, live in home 6+ months/year.

~$24,980/year (household).

Home equity < $500,000; limited other assets.

Saves ~$500-$1,500/year; interest ~2%-3%.

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+, WI resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$45/season); serves ~15,000 annually.

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