Friends Homes

Friends Homes is an Assisted Living Home in North Carolina

Friends Homes is an Assisted Living Home in North Carolina

Friends Homes

925 New Garden Rd, Greensboro, NC 27410 View Map

Friends Homes is an Assisted Living Home in North Carolina

Friends Homes is an Assisted Living Home in North Carolina

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Overview of Friends Homes

Located in Guilford County, Greensboro, NC, Friends Homes is an inviting senior living community that offers a safe haven far from the hustle and bustle of city life. The community features an array of living options, including independent living, assisted living, skilled nursing care, and memory care, ensuring a smooth transition should residents’ needs change. Residents can choose from a variety of thoughtfully designed floor plans for enjoying life without having to worry about everyday maintenance and upkeep, guaranteeing a worry-free lifestyle.

Dedicated to creating an enriching and vibrant environment, the community conducts a wide array of activities and offers plenty of relaxing spaces for peaceful personal times and vibrant interactions with friends and fellow residents. The community’s ideal location also provides easy access to a variety of shops, grocery stores, and restaurants whenever residents want to go out and explore. Residents also enjoy access to a wellness center with a state-of-the-art fitness center, indoor heated pool, and a sports court to foster fitness and well-being.

(336) 369-2559

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
North Carolina avg: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
North Carolina avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
North Carolina avg: 2.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
North Carolina avg: 3.2/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 129

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 84.8%
Residents per day (avg) 61
Occupancy rate
84.8%
Residents per day (avg)
61

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

28% of new residents, usually for short-term rehab.

Typical stay 15 days

Private pay

70% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 4 - 5 years

Finances and operations

Voluntary non-profit home
Church
Home revenue
$24.3M
Operating deficit
-$3.3M
Voluntary non-profit home Church
Home revenue
$24,308,853.00
Operating deficit
$-3,339,058.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.2M
33.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.4M
Total costs $27.6M
Walk Score
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Safety & Compliance

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Independent Living
Assisted Living
Skilled Nursing
Memory Care

Additional Policies & Features

Minimum Age: 62

Amenities & Lifestyle

Programs & Activities

Specific Programs
Dining, Classes, Events, Membership

Dining & Nutrition

Food Description
Four distinct dining options feature local favorites, flavorful takes on seasonal and regional cuisine, and fresh ingredients.

What does this home offer?

Room sizes icon
Room sizes icon

Room Sizes: 334-1352 / 1419-1659 / 1492-1872 / 910-1919 sq. ft

Housing options icon
Housing options icon

Housing Options: Villa Apartments / Townhomes / Apartments / Cottages

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Friends Homes

Assisted Living
Contact Friends Homes

Compare Assisted Living around Guilford County

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Friends Homes
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Greensboro
129
No
-
35
PHI MANAGEMENT SERVICES LLC
84.8%
$19,600,273.00
$8,224,942.00
42%
61.10
4/5
-
5/5
1/5
3/5
-
2
-72%
-
+11%
Villa Apartments / Townhomes / Apartments / Cottages
Spring Arbor of Greensboro
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Greensboro
100
Yes
-
50
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Villa Apartments / Townhomes / Apartments / Cottages
Guilford House
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Greensboro (Northern Shores)
60
Yes
A+
2
MOFFIE, CALVIN
88.6%
$13,898,383.00
$6,045,730.00
43.5%
72.00
4/5
4.7845
3/5
5/5
3/5
1
-
-
+20%
+16%
Villa Apartments / Townhomes / Apartments / Cottages
WhiteStone
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Greensboro (Hewitt Area)
-
Yes
A+
31
-
84.1%
$13,246,179.00
$4,758,431.00
35.9%
80.30
4/5
3.4853
3/5
3/5
5/5
2
-
-
-12%
+10%
1 Bed / 2 Bed
Heritage Greens
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Greensboro
-
Yes
A+
31
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Villa Apartments / Townhomes / Apartments / Cottages

Living Spaces & Floor Plans

Friends Homes7
Friends Homes4
Friends Homes5
Friends Homes6

Places of interest near Friends Homes

Address 6.3 miles from city center

Address 925 New Garden Rd, Greensboro, NC 27410

Calculate Travel Distance to Friends Homes

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

203
Total Staff
182
Employees
21
Contractors
28,693
Total Hours (Quarter)
52
Avg Staff/Day
6.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse57.1 No
Licensed Practical Nurse396.8 No
Certified Nursing Assistant1005.5 No
Staff by Category
Administration
3 staff
6.2hs shift avg
Nursing Staff
159 staff
5.8hs shift avg
Physicians & Practitioners
18 staff
7.7hs shift avg
Therapy Services
19 staff
4.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
8hs shift avg
Dietary Services
1 staff
7.3hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
7%
of total hours from contractors
2,011 contractor hours this quarter
Physical Therapy Assistant: 17 Medical Director: 2 Occupational Therapy Assistant: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant100010012,98891100%5.5
Licensed Practical Nurse390394,05191100%6.8
Medication Aide/Technician150153,22391100%6.3
Clinical Nurse Specialist170173,2009099%7.7
Physical Therapy Assistant017171,8687785%4.6
Mental Health Service Worker2029606571%8
Other Social Services Staff1015206571%8
Nurse Practitioner1014886167%8
Administrator1014725965%8
Other Dietary Services Staff1014105662%7.3
Registered Nurse5053713437%7.1
Medical Director0221013235%3
Occupational Therapy Assistant0224389%5.3

Health Inspection History

Total Health inspections 1
75% below North Carolina average
North Carolina average: 4.0

Last Health inspection on Oct 2024

Total Health citations 2
90% below North Carolina average
North Carolina average: 20.9

2 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 2 citations
Complaint investigations 0 citations
Breakdown of citations
Critical Health citations 0
100% below North Carolina average
North Carolina average: 1.3
Serious Health citations 0
100% below North Carolina average
North Carolina average: 0.9
Moderate Health citations 2

Minor Health citations 0
Citations history (last 3 years)
Pharmacy moderate citation Oct 24, 2024
Corrected

Quality of Care moderate citation Oct 24, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Kintura
Resident Census by Payment Source
64 Total Residents
Medicare 2 (3.1%)
Medicaid 9 (14.1%)
Private Pay/Other 53 (82.8%)
Specialized Care Beds
12 Total Specialty Beds
9.3% of Bed Capacity
12
Alzheimer's / Dementia Beds
9.3%
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 14.5
27% worse than North Carolina average
North Carolina average: 11.5
Functional decline score 31.6
53% worse than North Carolina average
North Carolina average: 20.6
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 38.6%
120% above North Carolina average.

Walking Ability Worsened 24.6%
6% above North Carolina average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 31.5%
47% above North Carolina average.
Safety & clinical stability

Falls with Major Injury 2.6%
29% below North Carolina average.

High Risk Residents with Pressure Ulcers 2.5%
61% below North Carolina average.

Urinary Tract Infection 6.0%
130% above North Carolina average.
Emotional & behavioral wellbeing

Depressive Symptoms 3.6%
18% below North Carolina average.

Antipsychotic Use 15.5%
15% above North Carolina average.
Preventive care

Pneumococcal Vaccine 97.0%
6% above North Carolina average.

Influenza Vaccine 100.0%
6% above North Carolina average.
Nutrition & physical health

Lost Too Much Weight 4.4%
40% below North Carolina average.
Short-stay resident measures
Pneumococcal Vaccine 92.0%

15% better than North Carolina average
Antipsychotic medication increase 1.1%

27% better than North Carolina average
Influenza Vaccine 91.2%

17% better than North Carolina average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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