Total staff
203
Employees
182
Contractors
21
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Friends Homes
Nursing Home & Assisted Living · North Carolina, NC
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Friends Homes
Nursing Home & Assisted Living · North Carolina, NC
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Friends Homes accepts Medicare, Medicaid, and private pay.
Overview of Friends Homes
Located in Guilford County, Greensboro, NC, Friends Homes is an inviting senior living community that offers a safe haven far from the hustle and bustle of city life. The community features an array of living options, including independent living, assisted living, skilled nursing care, and memory care, ensuring a smooth transition should residents’ needs change. Residents can choose from a variety of thoughtfully designed floor plans for enjoying life without having to worry about everyday maintenance and upkeep, guaranteeing a worry-free lifestyle.
Dedicated to creating an enriching and vibrant environment, the community conducts a wide array of activities and offers plenty of relaxing spaces for peaceful personal times and vibrant interactions with friends and fellow residents. The community’s ideal location also provides easy access to a variety of shops, grocery stores, and restaurants whenever residents want to go out and explore. Residents also enjoy access to a wellness center with a state-of-the-art fitness center, indoor heated pool, and a sports court to foster fitness and well-being.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Types of Care at Friends Homes
Assisted Living
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
84.8%
Rank #22 / 70Occupancy rate — State benchmarkedThis home is ranked 22nd out of 70 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 70. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
352 days
Occupancy rate
84.8%
Rank #22 / 70Occupancy rate — State benchmarkedThis home is ranked 22nd out of 70 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 70. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
352 days
Walk Score: 35 / 100 Rank #29 / 73Walk Score — State benchmarkedThis home is ranked 29th out of 73 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Rehabilitation Services
Respite Care
24-Hour Staffing
Minimum Age62
Food DescriptionFour distinct dining options feature local favorites, flavorful takes on seasonal and regional cuisine, and fresh ingredients.
Staffing Data
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
3.17:1
71% better than North Carolina average
Avg staff/day
52
Average shift
6.1 hours
24% worse than North Carolina average
Total staff hours (quarter)
28,693
Nursing staff breakdown
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
5
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
39
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
100
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
5.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
5.5 hoursNo contractors work on this role.
Contractor staffing
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
7%
2,011 contractor hours this quarter
Physical Therapy Assistant: 17
Medical Director: 2
Occupational Therapy Assistant: 2
Staff by category
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 100 | 0 | 100 | 12,988 | 91 | 100% | 5.5 |
| Licensed Practical Nurse | 39 | 0 | 39 | 4,051 | 91 | 100% | 6.8 |
| Medication Aide/Technician | 15 | 0 | 15 | 3,223 | 91 | 100% | 6.3 |
| Clinical Nurse Specialist | 17 | 0 | 17 | 3,200 | 90 | 99% | 7.7 |
| Physical Therapy Assistant | 0 | 17 | 17 | 1,868 | 77 | 85% | 4.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 960 | 65 | 71% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 410 | 56 | 62% | 7.3 |
| Registered Nurse | 5 | 0 | 5 | 371 | 34 | 37% | 7.1 |
| Medical Director | 0 | 2 | 2 | 101 | 32 | 35% | 3 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 43 | 8 | 9% | 5.3 |
100 Certified Nursing Assistant
% of Days
100%
39 Licensed Practical Nurse
% of Days
100%
15 Medication Aide/Technician
% of Days
100%
17 Clinical Nurse Specialist
% of Days
99%
17 Physical Therapy Assistant
% of Days
85%
2 Mental Health Service Worker
% of Days
71%
1 Other Social Services Staff
% of Days
71%
1 Nurse Practitioner
% of Days
67%
1 Administrator
% of Days
65%
1 Other Dietary Services Staff
% of Days
62%
5 Registered Nurse
% of Days
37%
2 Medical Director
% of Days
35%
2 Occupational Therapy Assistant
% of Days
9%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.5
27% worse than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.6
53% worse than North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
38.6%
Percent of long-stay residents whose need for help with daily activities has increased
38.6%
120% worse than North Carolina averageNorth Carolina average: 17.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.6%
Percent of long-stay residents whose ability to move independently worsened
24.6%
6% worse than North Carolina averageNorth Carolina average: 23.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.5%
47% worse than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.6%
Percent of long-stay residents experiencing one or more falls with major injury
2.6%
29% better than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.5%
Percent of long-stay high risk residents with pressure ulcers
2.5%
61% better than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
6.0%
Percent of long-stay residents with a urinary tract infection
6.0%
130% worse than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.4%
Percent of long-stay residents who lose too much weight
4.4%
40% better than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.6%
Percent of long-stay residents who have depressive symptoms
3.6%
18% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.5%
Percent of long-stay residents who received an antipsychotic medication
15.5%
15% worse than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.0%
6% better than North Carolina averageNorth Carolina average: 91.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than North Carolina averageNorth Carolina average: 94.1%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.0%
15% better than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
27% better than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.2%
17% better than North Carolina averageNorth Carolina average: 78.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
28% of new residents, usually for short-term rehab.
Typical stay
15 days
Private pay
70% of new residents, often for short stays.
Typical stay
1 - 2 years
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
4 - 5 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
64
Medicare
2
3.1% of residents
Medicaid
9
14.1% of residents
Private pay or other
53
82.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Friends Homes based on CMS SNF Cost Reports.
Occupancy Rate
84.8%
↑ 1.0pp vs 2022
Net Income
-$3.3M
↑ ~$12.2M vs 2022
Total Payroll
$11.7M
↑ ~$1.9M vs 2022
Profit Margin
-17.0%
↑ 70.5pp vs 2022
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$24.3M
Operating deficit
-$3.3M
Voluntary non-profit community
Operated by a church.
Home revenue
$24.3M Rank #21 / 72Revenue — State benchmarkedThis home is ranked 21st out of 72 homes in North Carolina. Shows this facility's annual revenue compared to the North Carolina SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$3.3M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #21 / 72Payroll — State benchmarkedThis home is ranked 21st out of 72 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$11.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #21 / 72Payroll — State benchmarkedThis home is ranked 21st out of 72 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$27.6M
What does this home offer?
Room Sizes: 334-1352 / 1419-1659 / 1492-1872 / 910-1919 sq. ft
Housing Options: Villa Apartments / Townhomes / Apartments / Cottages
Building Type: 3-story
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for Friends Homes
Friends Homes7
Friends Homes4
Friends Homes5
Friends Homes6
Places of interest near Friends Homes
6.3 miles from city center
Estimated distance in miles from Greensboro's city center to Friends Homes's address, calculated via Google Maps.
Calculate Travel Distance to Friends Homes
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Financial Assistance for
Nursing Home in North Carolina
Friends Homes is located in Greensboro, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Nursing Home around Guilford County
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| Friends Homes |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Greensboro (Guilford College) | 129 | 84.8% | +11% | - | -72% | - | $0 | 2 | 2.0 | - | 61 | - | 35 | Phi Management Services LLC | $24.3M | $11.7M | 48.3% | 345148 | ||||
| WhiteStone |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Greensboro (Hewitt Area) | 88 | 69.2% | -9% | 4.22 | -11% | +6% | $0 | 9 | 4.5 | 2 | 54 | A+ | 31 | Pamela Stafford | $24.2M | $11.4M | 47.3% | 345506 |
Frequently Asked Questions about Friends Homes
What neighborhood is Friends Homes in?
Friends Homes is in the Guilford College neighborhood.
Is Friends Homes in a walkable area?
Friends Homes has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are there photos of Friends Homes?
Yes — there are 14 photos of Friends Homes in the photo gallery on this page.
What is the address of Friends Homes?
Friends Homes is located at 925 New Garden Rd, Greensboro, NC 27410, United States.
What is the phone number of Friends Homes?
(336) 369-2559 will put you in contact with the team at Friends Homes.
Is Friends Homes Medicare or Medicaid certified?
Yes — Friends Homes is a CMS-certified provider of Medicare and Medicaid.
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