Friends House Retirement Community

Friends House Retirement Community is a Retirement Community Home in Maryland

Friends House Retirement Community is a Retirement Community Home in Maryland

Friends House Retirement Community

17340 Quaker Ln, Sandy Spring, MD 20860 View Map

Friends House Retirement Community is a Retirement Community Home in Maryland

Friends House Retirement Community is a Retirement Community Home in Maryland

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Overview of Friends House Retirement Community

Nestled in Sandy Spring, Maryland, Friends House Retirement Community stands as a welcoming Life Plan Community, offering a relaxed and laid-back living experience in an exceptional location. This warm-hearted community takes pride in the positive emotional impact it brings to the lives of seniors and their families, cherishing the interactions and contributions they share with residents, teammates, local partners, and the broader community each day. At Friends House, diversity thrives, and long-term care options cater to varied needs, ensuring residents receive the care they require while relishing the vibrant community they call home.

For over half a century, Friends House has been a cherished home for older adults from diverse backgrounds, cultures, skills, and stories, regardless of income level. As a nonprofit entity rooted in community and equality, Friends House is steadfastly committed to serving all senior adults, fostering an inclusive environment that values every individual. Devoted to providing a fulfilling lifestyle within a safe and caring atmosphere, Friends House embraces a campus adorned with abundant gardens, diverse committees, services, and amenities that cater to all residents. The picturesque grounds feature fruit orchards and offer excellent apartment living options for those seeking independent living.

+1 301-924-5100

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.26/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 24

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Maryland average
Occupancy rate 75.2%
Residents per day (avg) 66
Occupancy rate
75.2%
Residents per day (avg)
66

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

91% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

2% of new residents, often for short stays.

Typical stay 4 - 5 years

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$17.9M
Operating deficit
-$707.2K
Voluntary non-profit home Other
Home revenue
$17,947,342.00
Operating deficit
$-707,175.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.2M
39.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.5M
Total costs $18.7M
Bed community size
24-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
20 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Services

24-Hour Awake Staff
Alzheimer's Care
Barber Services
Beauty Services
Behavioral Management
Catheter Care
Colostomy Care
Decubitus Care

Additional licensing details

County: Montgomery

Ownership & operating entity

Profit status: false

Room costs

Private Room $220 - $220
Semi-Private Room $180 - $180

Hospice Affiliations

Holy Cross Home Care & Hospice
Montgomery Hospice & Prince George's Hospice

Staffing

Key information about the people who lead and staff this community.

Leadership

CNA Training Program

Care Services

Mild Alzheimer's Level
Moderate Alzheimer's Level
Severe Alzheimer's Level

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Types of Care at Friends House Retirement Community

Assisted Living Skilled Nursing
Contact Friends House Retirement Community

Demographics

Resident demographic information for this facility.

Gender

  • Female 94.1%
  • Male 5.9%

Age Distribution

  • 85-94 52.9%
  • 95+ 23.5%
  • 75-84 17.7%
  • 65-74 5.9%

Ethnicity

  • White 94.1%
  • Asian 5.9%

Places of interest near Friends House Retirement Community

Address 0.9 miles from city center

Address 17340 Quaker Ln, Sandy Spring, MD 20860

Calculate Travel Distance to Friends House Retirement Community

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

117
Total Staff
102
Employees
15
Contractors
28,750
Total Hours (Quarter)
43
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse127.7 No
Licensed Practical Nurse237.9 No
Certified Nursing Assistant507.3 No
Staff by Category
Administration
2 staff
6.8hs shift avg
Nursing Staff
85 staff
7.5hs shift avg
Physicians & Practitioners
6 staff
8.2hs shift avg
Therapy Services
10 staff
5.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
3.5hs shift avg
Dietary Services
8 staff
7.9hs shift avg
Other Services
3 staff
8.1hs shift avg
Contractor Analysis
8.7%
of total hours from contractors
2,489 contractor hours this quarter
Respiratory Therapy Technician: 4 Physical Therapy Assistant: 3 Physical Therapy Aide: 1 Mental Health Service Worker: 2 Qualified Social Worker: 3 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5005013,90691100%7.3
Licensed Practical Nurse230235,55791100%7.9
Registered Nurse120122,39491100%7.7
Other Dietary Services Staff8081,87591100%7.9
Respiratory Therapy Technician0441,3118088%5.6
Clinical Nurse Specialist5051,1818796%8.4
Physical Therapy Aide0114746369%7.5
Physical Therapy Assistant0334616976%6.6
Administrator1014435965%7.5
Nurse Practitioner1014055459%7.5
Dental Services Staff1012913134%9.4
Occupational Therapy Aide1012105156%4.1
Qualified Social Worker0331604549%3.5
Mental Health Service Worker02235910%3.9
Medical Director011261011%2.6
Occupational Therapy Assistant0112433%8

Health Inspection History

Source: CMS Health Citations (Nov 2019 – May 2025)

4
Inspections
17
Total Citations
0
Critical (J-L)
0
Serious (G-I)
4.25
Citations/Inspection
May 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
3
Moderate (D-F)
14
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
2
12% of total
Quality of Life & Care
2
12% of total
Abuse, Neglect & Exploitation
2
12% of total
Infection Control
1
6% of total
Pharmacy Services
1
6% of total
Environmental
1
6% of total
Citation Sources
Standard Inspections 15
Complaint Investigations 3
State Comparison (MD)
Citations
17
Maryland average: 49.9
Critical Citations
0
Maryland average: 0.5
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
May 14, 2025 D Abuse/NeglectF0609 Corrected
May 14, 2025 D EnvironmentalF0908 Corrected
May 14, 2025 D Infection ControlF0880 Corrected
May 14, 2025 F NutritionF0812 Corrected
May 14, 2025 D Quality of CareF0697 Corrected
May 14, 2025 D Care PlanningF0656 Corrected
May 14, 2025 D Care PlanningF0657 Corrected
May 14, 2025 E Resident RightsF0584 Corrected
Nov 08, 2024 D Abuse/NeglectF0609 Corrected
Nov 08, 2024 D Quality of CareF0684 Corrected
May 20, 2021 B Nursing ServicesF0730 Corrected
May 20, 2021 D Care PlanningF0655 Corrected
May 20, 2021 D Care PlanningF0658 Corrected
Nov 21, 2019 E NutritionF0812 Corrected
Nov 21, 2019 D PharmacyF0758 Corrected
Nov 21, 2019 B Care PlanningF0641 Corrected
Nov 21, 2019 B Resident RightsF0551 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit (Church)
Resident Census by Payment Source
68 Total Residents
Medicare 14 (20.6%)
Medicaid 42 (61.8%)
Private Pay/Other 12 (17.6%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
15.0 Score
16% worse than avg Maryland avg: 12.9

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
29.6 Score
15% worse than avg Maryland avg: 25.7

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
31.8%
Lost Too Much Weight
2.6%
Urinary Tract Infection
2.5%
Depressive Symptoms
0.0%
Falls with Major Injury
1.9%
Pneumococcal Vaccine
97.6%
Antipsychotic Use
14.7%
Walking Ability Worsened
33.9%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
4.9%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
23.0%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
80.5% Near average Maryland: 78.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.4% 75% worse than avg Maryland: 1.4%
Influenza Vaccine
80.7% Near average Maryland: 80.6%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $23K Maryland avg: $61K 63% better than avg
Number of Fines 8 Maryland avg: 1.5
Compared to Maryland Average Facility: $23K | Maryland Avg: $61K
Penalty History

Showing first 5 of 8 penalties (Sep 2023 - Nov 2023)

Nov 20, 2023 Civil Money Penalty
$4K
Nov 13, 2023 Civil Money Penalty
$3K
Nov 6, 2023 Civil Money Penalty
$3K
Oct 30, 2023 Civil Money Penalty
$3K
Oct 23, 2023 Civil Money Penalty
$2K
Oct 17, 2023 Civil Money Penalty
$2K
Oct 10, 2023 Civil Money Penalty
$2K
Sep 18, 2023 Civil Money Penalty
$3K

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Claim What’s Yours: Financial Aid for Maryland Seniors

Program
State Program Name
Eligibility
Benefits
Community Options Waiver
Maryland Medicaid Community Options Waiver
Official government program page
  • General: Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
  • MD Specifics: High urban demand; rural outreach efforts.
  • Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Senior Care Program
  • General: Age 65+, Maryland resident, at risk of nursing home placement.
  • Income Limits: ~$2,000/month (individual, varies by county).
  • Asset Limits: $11,000 (individual).
  • MD Specifics: Limited funding; waitlists common in high-demand areas.
  • Services: In-home care (3-5 hours/week), respite care (up to 10 days/year), meals (~$6/meal), transportation (~5 trips/month), case management.
Maryland Nursing Home Medicaid
Maryland Medical Assistance (Medicaid) Nursing Home Program
Official government program page
  • General: Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.
  • Income Limits (2025): $943/month (individual); most income applied to care costs.
  • Asset Limits: $2,500 (individual), $3,000 (couple); spousal protections up to $155,356.
  • MD Specifics: Home equity limit $636,000; estate recovery applies post-55.
  • Services: 24/7 nursing care, meals, therapy, medications (unlimited per medical need).
Senior Assisted Living Subsidy Program
Maryland Senior Assisted Living Group Home Subsidy
Official government program page
  • General: Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.
  • Income Limits (2025): ~$34,000/year (individual, varies by county).
  • Asset Limits: Not strict; prioritizes low-income.
  • MD Specifics: Not available statewide; facility must be licensed by MDH.
  • Services: Personal care, meals, 24-hour supervision (up to $1,500/month subsidy typical).
Veterans Aid and Attendance (A&A) Benefit
Maryland VA Aid and Attendance
  • General: Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.
  • Income Limits (2025): Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits: $155,356 (net worth limit).
  • MD Specifics: High veteran population in suburban/rural areas.
  • Services: Cash benefit ($1,478-$2,471/month, varies by status) for care costs.
Senior Prescription Drug Assistance Program (SPDAP)
Maryland Senior Prescription Drug Assistance Program
Official government program page
  • General: Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.
  • Income Limits (2025): $48,560/year (individual, 300% FPL).
  • Asset Limits: None specified.
  • MD Specifics: Supplements Medicare Part D; annual enrollment required.
  • Services: Up to $40/month premium subsidy, reducing drug costs.
Medicare Savings Programs (MSP)
Maryland Medicare Savings Programs
Official government program page
  • General: Age 65+, Maryland resident, Medicare Part A/B enrollee.
  • Income Limits (2025): $2,014/month (QMB), $2,706/month (SLMB/QI, individual).
  • Asset Limits: $9,090 (individual), $13,630 (couple).
  • MD Specifics: Includes QMB, SLMB, QI categories.
  • Services: Covers premiums (up to $174.70/month Part B), co-pays, deductibles.
Community Personal Assistance Services (CPAS)
Maryland Medicaid Community Personal Assistance Services
  • General: Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025): $943/month (individual); spend-down available.
  • Asset Limits: $2,500 (individual), $3,000 (couple).
  • MD Specifics: Consumer-directed option allows hiring family caregivers.
  • Services: Personal care (hours vary, typically 20-30/week), chores, nurse supervision.

Claim What’s Yours Financial Aid for Maryland Seniors

Maryland Medicaid Community Options Waiver

Community Options Waiver

Requirements:
  • General:
    Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home, car).
  • MD Specifics:
    High urban demand; rural outreach efforts.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Maryland Senior Care

Senior Care Program

Requirements:
  • General:
    Age 65+, Maryland resident, at risk of nursing home placement.
  • Income Limits:
    ~$2,000/month (individual, varies by county).
  • Asset Limits:
    $11,000 (individual).
  • MD Specifics:
    Limited funding; waitlists common in high-demand areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite care (up to 10 days/year), meals (~$6/meal), transportation (~5 trips/month), case management.
Maryland Medical Assistance (Medicaid) Nursing Home Program

Maryland Nursing Home Medicaid

Requirements:
  • General:
    Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.
  • Income Limits (2025):
    $943/month (individual); most income applied to care costs.
  • Asset Limits:
    $2,500 (individual), $3,000 (couple); spousal protections up to $155,356.
  • MD Specifics:
    Home equity limit $636,000; estate recovery applies post-55.
Benefits without Contact:
  • Services: 24/7 nursing care, meals, therapy, medications (unlimited per medical need).
Maryland Senior Assisted Living Group Home Subsidy

Senior Assisted Living Subsidy Program

Requirements:
  • General:
    Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.
  • Income Limits (2025):
    ~$34,000/year (individual, varies by county).
  • Asset Limits:
    Not strict; prioritizes low-income.
  • MD Specifics:
    Not available statewide; facility must be licensed by MDH.
Benefits without Contact:
  • Services: Personal care, meals, 24-hour supervision (up to $1,500/month subsidy typical).
Maryland VA Aid and Attendance

Veterans Aid and Attendance (A&A) Benefit

Requirements:
  • General:
    Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.
  • Income Limits (2025):
    Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits:
    $155,356 (net worth limit).
  • MD Specifics:
    High veteran population in suburban/rural areas.
Benefits without Contact:
  • Services: Cash benefit ($1,478-$2,471/month, varies by status) for care costs.
Maryland Senior Prescription Drug Assistance Program

Senior Prescription Drug Assistance Program (SPDAP)

Requirements:
  • General:
    Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.
  • Income Limits (2025):
    $48,560/year (individual, 300% FPL).
  • Asset Limits:
    None specified.
  • MD Specifics:
    Supplements Medicare Part D; annual enrollment required.
Benefits without Contact:
  • Services: Up to $40/month premium subsidy, reducing drug costs.
Maryland Medicare Savings Programs

Medicare Savings Programs (MSP)

Requirements:
  • General:
    Age 65+, Maryland resident, Medicare Part A/B enrollee.
  • Income Limits (2025):
    $2,014/month (QMB), $2,706/month (SLMB/QI, individual).
  • Asset Limits:
    $9,090 (individual), $13,630 (couple).
  • MD Specifics:
    Includes QMB, SLMB, QI categories.
Benefits without Contact:
  • Services: Covers premiums (up to $174.70/month Part B), co-pays, deductibles.
Maryland Medicaid Community Personal Assistance Services

Community Personal Assistance Services (CPAS)

Requirements:
  • General:
    Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025):
    $943/month (individual); spend-down available.
  • Asset Limits:
    $2,500 (individual), $3,000 (couple).
  • MD Specifics:
    Consumer-directed option allows hiring family caregivers.
Benefits without Contact:
  • Services: Personal care (hours vary, typically 20-30/week), chores, nurse supervision.
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