Friendship Village

Friendship Village

600 Park Ln, Waterloo, IA 50702 View Map

Friendship Village is a Senior Living Home in Iowa

Friendship Village is a Senior Living Home in Iowa

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Overview of Friendship Village

Conveniently located near MercyOne Waterloo Medical Center in Waterloo, IA, Friendship Village is an astounding community that offers independent living, assisted living, and long-term care. The community also features beautifully furnished and spacious floor plans, ensuring residents are comfortable and safe. Residents can also keep their peace of mind with the community helping with housekeeping and chores.

Fun recreational activities and enriching programs are conducted, encouraging residents to live actively and maintain social connections. Residents also enjoy a delightful dining experience with delicious and well-balanced meals to meet their dietary needs and preferences. Pets are welcome to stay to ease residents’ loneliness. The community is ideal for those seeking independence in retirement, especially with its vibrant and welcoming environment.

(515) 671-2444

Managed by Christina Jurgensen

Nursing Home Administrator

Christina Jurgensen serves as the Nursing Home Administrator at Friendship Village. She oversees the nursing home operations, ensuring quality care and a supportive environment for residents. Christina is dedicated to maintaining high standards and fostering a warm community atmosphere.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 6.17/day Iowa avg: 4.30/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Iowa avg: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Iowa avg: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Iowa avg: 3.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
1/5
Iowa avg: 3.3/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 72

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Iowa average
Occupancy rate 77.6%
Residents per day (avg) 67
Occupancy rate
77.6%
Residents per day (avg)
67

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

54% of new residents, usually for short-term rehab.

Typical stay 10 days

Private pay

46% of new residents, often for short stays.

Typical stay 4 - 5 years

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Voluntary non-profit home
Church
Home revenue
$20.7M
Operating deficit
-$1.7M
Voluntary non-profit home Church
Home revenue
$20,679,976.00
Operating deficit
$-1,662,925.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.5M
45.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.9M
Total costs $22.3M
Bed community size
72-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy Rate
92%
Occupied Beds
66 of 72
Percentage of available beds currently in use by residents.
License Status
Active
License Date
November 4, 2025
License Expiration
November 4, 2026

Additional licensing details

License number: 70429
Year opened: 04/11/1976
CMS Certification Number: 165081
County: Black Hawk

Ownership & operating entity

Friendship Village is administrated by Ellie Uhlenhopp.

Safety & Compliance

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Memory Care
Skilled Nursing

Contact Information

Fax: 3192918324

Additional Policies & Features

Minimum Age: 62

Amenities & Lifestyle

state-of-the-art fitness center
library
outdoor exercise and walking paths
salon & spa
chef-prepared dining options
Lifecare services

Programs & Activities

Activities
Lunch & learns, themed parties, volunteer opportunities, sponsorship events, fundraisers and so much more!
Specific Programs
55+ Living at Landmark Commons, Active Living at Friendship Village, Rentals at Friendship Village, Assisted Living or Memory Care, Skilled Nursing & Health Center, Lifecare at Friendship Village, Spiritual Care, Therapy, Volunteer Opportunities, Events, Childcare

Dining & Nutrition

Food Description
Chef-prepared cuisine daily with restaurant style, buffet, pub and café dining options.

What does this home offer?

Room sizes icon
Room sizes icon

Room Sizes: 940 - 1,826 sq. ft

Housing options icon
Housing options icon

Housing Options: 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Friendship Village

Independent Living Assisted Living
Contact Friendship Village

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

17 visits/inspections

Breakdown by inspection type
  • 12 renewal/recertification inspections
  • 5 incident investigations

Iowa average: 17 visits/inspections

Iowa average: 0 inspections

Latest inspection

Date:December 8, 2025

Inspection history

12/08/2025 Recertification Revisit, Incident Revisit
Yes
11/17/2025 Recertification, Incident
10/29/2024 Recertification Revisit, Incident Revisit
Yes
10/09/2024 Recertification, Incident
08/14/2024 Incident Revisit
Yes
07/16/2024 Incident
09/14/2023 Recertification Revisit, Complaint Revisit
Yes
08/10/2023 Recertification, Complaint
07/14/2022 Recertification Revisit, Incident Revisit
Yes
06/23/2022 Recertification Revisit, Incident Revisit
Yes
05/05/2022 Recertification, Incident
10/08/2021 Incident Revisit
Yes
09/30/2021 Incident, FIC
12/23/2020 Recertification Revisit, Complaint Revisit
Yes
10/12/2020 Recertification, Complaint
06/25/2020 FIC
01/20/2020 Recertification Revisit
Yes

20 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Senior Living around Waterloo

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Friendship Village
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Waterloo
378
No
52
FRIENDS OF FAITH RETIREMENT HOMES, INC
77.6%
$14,237,985.00
$9,482,133.00
66.6%
67.30
4/5
6.1738
4/5
5/5
1/5
8
1
-14%
+44%
+3%
2 Bed / 3 Bed
South Hills Senior Living
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Waterloo
116
Yes
11
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Bridges Senior Living
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Waterloo
-
Yes
74
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed
Hotel President Senior Apartments
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Waterloo
-
Yes
73
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Landmark Commons
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Waterloo
-
No
2
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2 Bed / 3 Bed

Places of interest near Friendship Village

Address 2.6 miles from city center

Address 600 Park Ln, Waterloo, IA 50702

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

142
Total Staff
110
Employees
32
Contractors
36,665
Total Hours (Quarter)
54
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse148.3 No
Licensed Practical Nurse208.3 No
Certified Nursing Assistant547.6 No
Staff by Category
Administration
2 staff
7.8hs shift avg
Nursing Staff
100 staff
7.8hs shift avg
Physicians & Practitioners
1 staff
8hs shift avg
Therapy Services
30 staff
3.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
2.8hs shift avg
Dietary Services
7 staff
7.6hs shift avg
Other Services
1 staff
8.4hs shift avg
Contractor Analysis
3.6%
of total hours from contractors
1,321 contractor hours this quarter
Physical Therapy Assistant: 10 Physical Therapy Aide: 6 Qualified Social Worker: 1 Speech Language Pathologist: 4 Respiratory Therapy Technician: 8 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5405416,28891100%7.6
Licensed Practical Nurse200206,70891100%8.3
Medication Aide/Technician120124,99191100%7.6
Registered Nurse140143,82291100%8.3
Other Dietary Services Staff7072,0247178%7.6
Administrator1015206571%8
Nurse Practitioner1015206571%8
Mental Health Service Worker1014705662%8.4
Physical Therapy Aide0663987481%3.6
Speech Language Pathologist0443366673%4.3
Qualified Social Worker0111756268%2.8
Occupational Therapy Aide0111411820%7.8
Respiratory Therapy Technician0881254549%2.2
Physical Therapy Assistant010101074448%2.1
Occupational Therapy Assistant0113155%6.2
Medical Director011933%3

Health Inspection History

Total Health inspections 4
18% below Iowa average
Iowa average: 4.9

Last Health inspection on Nov 2025

Total Health citations 8
63% below Iowa average
Iowa average: 21.7

2 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 6 citations
Complaint investigations 4 citations
Breakdown of citations
Critical Health citations 0
100% below Iowa average
Iowa average: 0.6
Serious Health citations 1
11% above Iowa average
Iowa average: 0.9
Moderate Health citations 6

Minor Health citations 1
Citations history (last 3 years)
Care Planning moderate citation Nov 17, 2025
Corrected

Care Planning minor citation Oct 09, 2024
Corrected

Care Planning moderate citation Oct 09, 2024
Corrected

Environmental moderate citation Jul 16, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
66 Total Residents
Medicare 4 (6.1%)
Medicaid 5 (7.6%)
Private Pay/Other 57 (86.4%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 10.9
7% worse than Iowa average
Iowa average: 10.2
Functional decline score 22.4
Near Iowa average
Iowa average: 21.6
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 21.9%
16% above Iowa average.

Walking Ability Worsened 19.3%
2% below Iowa average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 25.9%
1% below Iowa average.
Safety & clinical stability

Falls with Major Injury 8.1%
124% above Iowa average.

High Risk Residents with Pressure Ulcers 1.9%
57% below Iowa average.

Urinary Tract Infection 2.6%
6% above Iowa average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.4%
89% below Iowa average.

Antipsychotic Use 17.0%
10% below Iowa average.
Preventive care

Pneumococcal Vaccine 100.0%
6% above Iowa average.

Influenza Vaccine 100.0%
5% above Iowa average.
Nutrition & physical health

Lost Too Much Weight 3.6%
29% below Iowa average.
Short-stay resident measures
Pneumococcal Vaccine 100.0%

18% better than Iowa average
Antipsychotic medication increase 1.5%

17% better than Iowa average
Influenza Vaccine 96.8%

32% better than Iowa average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Iowa Seniors

Get financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Iowa Family Caregiver Support

IA NFCSP

Caregiver of someone 60+, Iowa resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled, Iowa resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR, Medicaid-eligible).

$2,000 (individual), $3,000 (couple).

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Senior Community Service Employment Program (SCSEP)

Iowa SCSEP

Age 55+, unemployed, low-income, Iowa resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

Able Up Iowa

Able Up Iowa

Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.

No strict limit; must demonstrate repayment capacity.

Not specified; credit-based.

Loans up to $25,000; statewide via Easterseals partnership.

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