Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Conveniently located near MercyOne Waterloo Medical Center in Waterloo, IA, Friendship Village is an astounding community that offers independent living, assisted living, and long-term care. The community also features beautifully furnished and spacious floor plans, ensuring residents are comfortable and safe. Residents can also keep their peace of mind with the community helping with housekeeping and chores.
Fun recreational activities and enriching programs are conducted, encouraging residents to live actively and maintain social connections. Residents also enjoy a delightful dining experience with delicious and well-balanced meals to meet their dietary needs and preferences. Pets are welcome to stay to ease residents’ loneliness. The community is ideal for those seeking independence in retirement, especially with its vibrant and welcoming environment.
Christina Jurgensen serves as the Nursing Home Administrator at Friendship Village. She oversees the nursing home operations, ensuring quality care and a supportive environment for residents. Christina is dedicated to maintaining high standards and fostering a warm community atmosphere.
Most residents typically stay for a few weeks or months before returning home or moving on.
54% of new residents, usually for short-term rehab.
46% of new residents, often for short stays.
1% of new residents, often for long-term daily care.
Friendship Village is administrated by Ellie Uhlenhopp.
Room Sizes: 940 - 1,826 sq. ft
Housing Options: 2 Bed / 3 Bed
Building Type: Mid-rise
Dining Services
Beauty Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
| Metric | This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
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Total deficiencies
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20 | 27 | This facility has 26% fewer total deficiencies than a typical Iowa nursing home (20 vs. IA avg 27). Click this badge to view the full Iowa ranking.↓ 26% better |
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Deficiencies per year
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3.3 | 4.5 | This facility has 27% fewer deficiencies per year than a typical Iowa nursing home (3.3 vs. IA avg 4.5). Click this badge to view the full Iowa ranking.↓ 27% better |
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Deficiencies per inspection
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1.2 | 1.8 | This facility has 33% fewer deficiencies per inspection than a typical Iowa nursing home (1.2 vs. IA avg 1.8). Click this badge to view the full Iowa ranking.↓ 33% better |
| Metric | This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
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17 | 15 | This facility has 13% more total inspections than a typical Iowa nursing home (17 vs. IA avg 15). Click this badge to view the full Iowa ranking.↑ 13% worse |
The most recent inspection on December 8, 2025, did not identify any deficiencies and confirmed the facility’s substantial compliance with health requirements. Earlier inspections showed a pattern of deficiencies primarily related to accuracy of resident assessments, including coding hospice services and PASARR screenings, as well as issues with resident supervision and safety, such as a substantiated fall causing a hip fracture and malfunctioning call light systems. Complaint investigations included substantiated cases involving resident abuse, improper use of assistive devices during transport, and medication transfer errors, but no fines or license actions were listed in the available reports. Prior deficiencies also involved food safety, infection control, and care plan updates, with corrective actions documented in follow-up plans of correction. The facility’s record shows improvement over time, with recent inspections reflecting fewer and less varied deficiencies compared to earlier years.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIowa average 4.9
Last Health inspection on Nov 2025
Iowa average 21.7
Iowa average 4.11
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
4 of 8 citations resulted from standard inspections; 2 of 8 resulted from complaint investigations; and 2 of 8 came from combined inspections (standard and complaint).
Iowa average: 0.6
Iowa average: 0.9
Friendship Village is located in Waterloo, Iowa.
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2.6 miles from city center
Estimated distance in miles from Waterloo's city center to Friendship Village's address, calculated via Google Maps.
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Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
1,321 contractor hours this quarter
| Certified Nursing Assistant | 54 | 0 | 54 | 16,288 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 20 | 0 | 20 | 6,708 | 91 | 100% | 8.3 |
| Medication Aide/Technician | 12 | 0 | 12 | 4,991 | 91 | 100% | 7.6 |
| Registered Nurse | 14 | 0 | 14 | 3,822 | 91 | 100% | 8.3 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,024 | 71 | 78% | 7.6 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 470 | 56 | 62% | 8.4 |
| Physical Therapy Aide | 0 | 6 | 6 | 398 | 74 | 81% | 3.6 |
| Speech Language Pathologist | 0 | 4 | 4 | 336 | 66 | 73% | 4.3 |
| Qualified Social Worker | 0 | 1 | 1 | 175 | 62 | 68% | 2.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 141 | 18 | 20% | 7.8 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 125 | 45 | 49% | 2.2 |
| Physical Therapy Assistant | 0 | 10 | 10 | 107 | 44 | 48% | 2.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 31 | 5 | 5% | 6.2 |
| Medical Director | 0 | 1 | 1 | 9 | 3 | 3% | 3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Historical financial and operational data for Friendship Village based on CMS SNF Cost Reports.
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Friendship Village has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to IA state health department records, Friendship Village's license number is 70429.
According to IA state health department records, Friendship Village's license expires on November 4, 2026.
Friendship Village's occupancy is 92%.
The team at Friendship Village can be reached at [email protected].
Ellie Uhlenhopp is the administrator of Friendship Village.
Friendship Village has 72 beds.
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