Friendship Village – Kalamazoo

Friendship Village – Kalamazoo is an Assisted Living Home in Michigan

Friendship Village – Kalamazoo is an Assisted Living Home in Michigan

Friendship Village – Kalamazoo

1400 N Drake Rd, Kalamazoo, MI 49006 View Map

Friendship Village – Kalamazoo is an Assisted Living Home in Michigan

Friendship Village – Kalamazoo is an Assisted Living Home in Michigan

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Overview of Friendship Village – Kalamazoo

Friendship Village offers gorgeous amenities, specifically well-designed suites to ensure that the residents are enjoying and relaxed during their stay here. They offer flexible care plans so it can be adjusted depending on the comfort and needs of the residents. At Friendship Village, the staff are professionally-trained, providing all the assistance that the residents need.

The facility gives the standard assistance and services to its residents. However, aside from that, the facility also hosts several events and activities. This ensures that the residents are kept engaged and will enjoy their stay during their retirement. For those seeking flexibility and comfort for their senior loved ones, then Friendship Village is the place for you.

(269) 381-0560

Managed by David Riser

Administrator

David Riser is the Administrator at Friendship Village - Kalamazoo, having been promoted to this leadership role in February 2024. He previously served as Associate Executive Director and has experience at other Life Care Services managed communities. David holds a Bachelor of Business Administration from Northwood University and is a Licensed Nursing Home Administrator in both Florida and Michigan.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.72/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 57

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Michigan average
Occupancy rate 63.1%
Residents per day (avg) 47
Occupancy rate
63.1%
Residents per day (avg)
47

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 14 days

Private pay

73% of new residents, often for short stays.

Typical stay 1 - 2 months

Finances and operations

Proprietary home
Other
Home revenue
$27.0M
Operating loss
-$1.1M
Proprietary home Other
Home revenue
$26,973,947.00
Operating loss
$-1,052,002.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.5M
42.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.6M
Total costs $28.0M
Years in operation
51 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 7 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Kathy Harmon, Business Administrator

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Friendship Village – Kalamazoo

Assisted Living Independent Living Nursing Home

Comparison Chart

The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
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Friendship Village – Kalamazoo
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

Kalamazoo
57
Yes
A+
7
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63.1%
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-
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61
-
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1 Bed / 2 Bed

Living Spaces & Floor Plans

friendship-village-kalamazoo-1bed-b
friendship-village-kalamazoo-1bed
friendship-village-kalamazoo-2bed

Places of interest near Friendship Village – Kalamazoo

Address 4.3 miles from city center

Address 1400 N Drake Rd, Kalamazoo, MI 49006

Calculate Travel Distance to Friendship Village – Kalamazoo

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

98
Total Staff
94
Employees
4
Contractors
28,656
Total Hours (Quarter)
39
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse158.5 No
Licensed Practical Nurse108.5 No
Certified Nursing Assistant438.2 No
Staff by Category
Administration
3 staff
7.7hs shift avg
Nursing Staff
70 staff
8.3hs shift avg
Physicians & Practitioners
4 staff
7.9hs shift avg
Therapy Services
13 staff
6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
6.9hs shift avg
Dietary Services
5 staff
7.8hs shift avg
Other Services
2 staff
7.6hs shift avg
Contractor Analysis
0.3%
of total hours from contractors
88 contractor hours this quarter
Respiratory Therapy Technician: 1 Occupational Therapy Assistant: 1 Medical Director: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4304314,13291100%8.2
Registered Nurse150154,08491100%8.5
Licensed Practical Nurse100102,07391100%8.5
Other Dietary Services Staff4041,56991100%7.8
Clinical Nurse Specialist3031,5116470%7.9
Respiratory Therapy Technician6171,0886976%5.7
RN Director of Nursing2028816571%7.9
Physical Therapy Assistant4045456470%7.1
Dietitian1015126470%8
Nurse Practitioner1015056470%7.9
Administrator1014806066%8
Mental Health Service Worker1014806470%7.5
Dental Services Staff1013855055%7.7
Physical Therapy Aide1012524145%6.2
Qualified Social Worker101761112%6.9
Medical Director022721213%6
Occupational Therapy Assistant0111355%2.5

Health Inspection History

Source: CMS Health Citations (Mar 2023 – Jan 2025)

4
Inspections
21
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5.25
Citations/Inspection
Jan 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
21
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
6
29% of total
Resident Rights
3
14% of total
Infection Control
2
10% of total
Administration
1
5% of total
Citation Sources
Standard Inspections 20
Complaint Investigations 1
State Comparison (MI)
Citations
21
Michigan average: 33.5
Critical Citations
0
Michigan average: 0.3
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jan 23, 2025 D Quality of CareF0677 Corrected
Jan 23, 2025 D Quality of CareF0689 Corrected
Jan 23, 2025 D Quality of CareF0695 Corrected
Jan 23, 2025 D Care PlanningF0656 Corrected
Jan 23, 2025 D Care PlanningF0657 Corrected
Jan 23, 2025 D Care PlanningF0842 Corrected
Jan 23, 2025 D Resident RightsF0550 Corrected
Feb 29, 2024 F AdministrationF0851 Corrected
Feb 29, 2024 E Infection ControlF0880 Corrected
Feb 29, 2024 F NutritionF0812 Corrected
Feb 29, 2024 D Quality of CareF0689 Corrected
Feb 29, 2024 D Quality of CareF0693 Corrected
Feb 29, 2024 D Care PlanningF0656 Corrected
Feb 29, 2024 E Care PlanningF0658 Corrected
Jun 01, 2023 D Quality of CareF0689 Corrected
Mar 15, 2023 E Infection ControlF0880 Corrected
Mar 15, 2023 E Nursing ServicesF0726 Corrected
Mar 15, 2023 F NutritionF0812 Corrected
Mar 15, 2023 E Care PlanningF0640 Corrected
Mar 15, 2023 D Resident RightsF0550 Corrected
Mar 15, 2023 D Resident RightsF0582 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
38 Total Residents
Medicare 15 (39.5%)
Private Pay/Other 23 (60.5%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
13.1 Score
56% worse than avg Michigan avg: 8.4

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
31.8 Score
95% worse than avg Michigan avg: 16.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
15.8%
Lost Too Much Weight
4.8%
Urinary Tract Infection
2.9%
Depressive Symptoms
0.0%
Falls with Major Injury
1.9%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
17.1%
Walking Ability Worsened
40.6%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
2.5%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
39.0%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
99.8% 21% better than avg Michigan: 82.5%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg Michigan: 1.4%
Influenza Vaccine
92.6% 16% better than avg Michigan: 79.5%

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Michigan Seniors

Program
State Program Name
Eligibility
Benefits
MI Choice Waiver
Michigan Medicaid MI Choice Waiver
  • General: Age 65+ or disabled, Michigan resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • MI Specifics: Delivered through regional waiver agents; waitlists possible.
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), adult day care ($65/day).
Home Help Program
Michigan Home Help
  • General: Age 65+ or disabled, Michigan resident, Medicaid- eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medicaid threshold).
  • Asset Limits: $2,000 (individual).
  • MI Specifics: Can hire family caregivers; less intensive than waiver.
  • Services: Personal care (up to 60 hours/month), homemaker services, respite (varies).
Program of All-Inclusive Care for the Elderly (PACE)
Michigan PACE
  • General: Age 55+, Michigan resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • MI Specifics: 16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Medicare Savings Program (MSP)
Michigan Medicare Savings Program
  • General: Age 65+ or disabled, Michigan resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • MI Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Michigan NFCSP Respite Care
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • MI Specifics: 16 AAAs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Senior Community Service Employment Program (SCSEP)
Michigan SCSEP
  • General: Age 55+, unemployed, low-income, Michigan resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • MI Specifics: Priority for veterans, rural residents; Operation ABLE partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Michigan VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Michigan resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • MI Specifics: High veteran demand in urban/rural areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Claim What’s Yours Financial Aid for Michigan Seniors

Michigan Medicaid MI Choice Waiver

MI Choice Waiver

Requirements:
  • General:
    Age 65+ or disabled, Michigan resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • MI Specifics:
    Delivered through regional waiver agents; waitlists possible.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), adult day care ($65/day).
Michigan Home Help

Home Help Program

Requirements:
  • General:
    Age 65+ or disabled, Michigan resident, Medicaid- eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medicaid threshold).
  • Asset Limits:
    $2,000 (individual).
  • MI Specifics:
    Can hire family caregivers; less intensive than waiver.
Benefits without Contact:
  • Services: Personal care (up to 60 hours/month), homemaker services, respite (varies).
Michigan PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Michigan resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • MI Specifics:
    16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Michigan Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Michigan resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • MI Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Michigan NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • MI Specifics:
    16 AAAs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Michigan SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Michigan resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • MI Specifics:
    Priority for veterans, rural residents; Operation ABLE partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Michigan VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Michigan resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • MI Specifics:
    High veteran demand in urban/rural areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs
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