Friendship Village – Kalamazoo
Friendship Village – Kalamazoo is an Assisted Living Home in Michigan
Friendship Village – Kalamazoo is an Assisted Living Home in Michigan
Friendship Village – Kalamazoo
Friendship Village – Kalamazoo is an Assisted Living Home in Michigan
Friendship Village – Kalamazoo is an Assisted Living Home in Michigan
Friendship Village offers gorgeous amenities, specifically well-designed suites to ensure that the residents are enjoying and relaxed during their stay here. They offer flexible care plans so it can be adjusted depending on the comfort and needs of the residents. At Friendship Village, the staff are professionally-trained, providing all the assistance that the residents need.
The facility gives the standard assistance and services to its residents. However, aside from that, the facility also hosts several events and activities. This ensures that the residents are kept engaged and will enjoy their stay during their retirement. For those seeking flexibility and comfort for their senior loved ones, then Friendship Village is the place for you.
David Riser is the Administrator at Friendship Village - Kalamazoo, having been promoted to this leadership role in February 2024. He previously served as Associate Executive Director and has experience at other Life Care Services managed communities. David holds a Bachelor of Business Administration from Northwood University and is a Licensed Nursing Home Administrator in both Florida and Michigan.
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
How BBB ratings work
Staffing
Key information about the people who lead and staff this community.
Leadership
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Friendship Village – Kalamazoo
Comparison Chart
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Floor Plans
Places of interest near Friendship Village – Kalamazoo
4.3 miles from city center
1400 N Drake Rd, Kalamazoo, MI 49006
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 15 | 8.5 | No |
| Licensed Practical Nurse | 10 | 8.5 | No |
| Certified Nursing Assistant | 43 | 8.2 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 43 | 0 | 43 | 14,132 | 91 | 100% | 8.2 |
| Registered Nurse | 15 | 0 | 15 | 4,084 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 10 | 0 | 10 | 2,073 | 91 | 100% | 8.5 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,569 | 91 | 100% | 7.8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,511 | 64 | 70% | 7.9 |
| Respiratory Therapy Technician | 6 | 1 | 7 | 1,088 | 69 | 76% | 5.7 |
| RN Director of Nursing | 2 | 0 | 2 | 881 | 65 | 71% | 7.9 |
| Physical Therapy Assistant | 4 | 0 | 4 | 545 | 64 | 70% | 7.1 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 505 | 64 | 70% | 7.9 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 480 | 64 | 70% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 385 | 50 | 55% | 7.7 |
| Physical Therapy Aide | 1 | 0 | 1 | 252 | 41 | 45% | 6.2 |
| Qualified Social Worker | 1 | 0 | 1 | 76 | 11 | 12% | 6.9 |
| Medical Director | 0 | 2 | 2 | 72 | 12 | 13% | 6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 13 | 5 | 5% | 2.5 |
Health Inspection History
Source: CMS Health Citations (Mar 2023 – Jan 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (MI)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Jan 23, 2025 | D | Quality of Care | F0677 | Corrected |
| Jan 23, 2025 | D | Quality of Care | F0689 | Corrected |
| Jan 23, 2025 | D | Quality of Care | F0695 | Corrected |
| Jan 23, 2025 | D | Care Planning | F0656 | Corrected |
| Jan 23, 2025 | D | Care Planning | F0657 | Corrected |
| Jan 23, 2025 | D | Care Planning | F0842 | Corrected |
| Jan 23, 2025 | D | Resident Rights | F0550 | Corrected |
| Feb 29, 2024 | F | Administration | F0851 | Corrected |
| Feb 29, 2024 | E | Infection Control | F0880 | Corrected |
| Feb 29, 2024 | F | Nutrition | F0812 | Corrected |
| Feb 29, 2024 | D | Quality of Care | F0689 | Corrected |
| Feb 29, 2024 | D | Quality of Care | F0693 | Corrected |
| Feb 29, 2024 | D | Care Planning | F0656 | Corrected |
| Feb 29, 2024 | E | Care Planning | F0658 | Corrected |
| Jun 01, 2023 | D | Quality of Care | F0689 | Corrected |
| Mar 15, 2023 | E | Infection Control | F0880 | Corrected |
| Mar 15, 2023 | E | Nursing Services | F0726 | Corrected |
| Mar 15, 2023 | F | Nutrition | F0812 | Corrected |
| Mar 15, 2023 | E | Care Planning | F0640 | Corrected |
| Mar 15, 2023 | D | Resident Rights | F0550 | Corrected |
| Mar 15, 2023 | D | Resident Rights | F0582 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Michigan Seniors
- General: Age 65+ or disabled, Michigan resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- MI Specifics: Delivered through regional waiver agents; waitlists possible.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), adult day care ($65/day).
- General: Age 65+ or disabled, Michigan resident, Medicaid- eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medicaid threshold).
- Asset Limits: $2,000 (individual).
- MI Specifics: Can hire family caregivers; less intensive than waiver.
- Services: Personal care (up to 60 hours/month), homemaker services, respite (varies).
- General: Age 55+, Michigan resident, nursing home-level care need, safe with PACE support.
- Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits: $2,000 (individual), $3,000 (couple).
- MI Specifics: 16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
- General: Age 65+ or disabled, Michigan resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- MI Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
- General: Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- MI Specifics: 16 AAAs; prioritizes low-income, rural caregivers.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
- General: Age 55+, unemployed, low-income, Michigan resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- MI Specifics: Priority for veterans, rural residents; Operation ABLE partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
- General: Age 65+ or disabled veteran/spouse, Michigan resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- MI Specifics: High veteran demand in urban/rural areas.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs
Claim What’s Yours Financial Aid for Michigan Seniors
MI Choice Waiver
Requirements:
- General:Age 65+ or disabled, Michigan resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- MI Specifics:Delivered through regional waiver agents; waitlists possible.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), adult day care ($65/day).
Home Help Program
Requirements:
- General:Age 65+ or disabled, Michigan resident, Medicaid- eligible or low-income.
- Income Limits:~$1,732/month (individual, Medicaid threshold).
- Asset Limits:$2,000 (individual).
- MI Specifics:Can hire family caregivers; less intensive than waiver.
Benefits without Contact:
- Services: Personal care (up to 60 hours/month), homemaker services, respite (varies).
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, Michigan resident, nursing home-level care need, safe with PACE support.
- Income Limits (2025):~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits:$2,000 (individual), $3,000 (couple).
- MI Specifics:16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, Michigan resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- MI Specifics:Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).
- Income Limits (2025):Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits:Not assessed; need-based.
- MI Specifics:16 AAAs; prioritizes low-income, rural caregivers.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Michigan resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- MI Specifics:Priority for veterans, rural residents; Operation ABLE partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, Michigan resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- MI Specifics:High veteran demand in urban/rural areas.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs
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