Show Inspection Reports
Total health inspections
6
Arizona average 6.3
Last Health inspection on Apr 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Friendship Village Palliative Care Unit – Hospice of the Valley
Nursing Home
Friendship Village Palliative Care Unit – Hospice of the Valley
Nursing Home
Overview of Friendship Village Palliative Care Unit – Hospice of the Valley
Friendship Village Palliative Care Unit at Hospice of the Valley excels in delivering a speedy approach to recovery for its residents. Community residents receive an efficient rehabilitative process to skilled nursing services that enhance their quality of life. The well-trained care staff delivers a multidisciplinary approach to nursing when providing tailored care– ensuring service with compassion, kindness, and professionalism.
Friendship Village also specializes in palliative and hospice care; they provide a team of medical professionals who excel in practicing physical therapy, occupational therapy, speech therapy, wound care, and restorative nursing. Seniors are encouraged to find comfort and stability in their temporary, home-like setting.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
128
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
93.9%
Residents per day (avg)
60
Occupancy rate
93.9%
Residents per day (avg)
60
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
69% of new residents, usually for short-term rehab.
Typical stay
25 days
Private pay
31% of new residents, often for short stays.
Typical stay
4 - 5 months
Finances and operations
Voluntary non-profit home
Other
Home revenue
$75.5M
Surplus of revenue
$6.0M
Voluntary non-profit home
Other
Home revenue
$75,504,840.00
Surplus of revenue
$6,045,486.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$24.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$45.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$69.5M
128-bed community
A larger shared setting that may offer more common spaces and organized community services.
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
License Status
ActiveFacility Type
Nursing Care Institution
License Date
January 1, 1999
License Expiration
January 31, 2026
Additional licensing details
License number:
NCI-2646
CMS Certification Number:
35074
Qualification:
Health Care
Ownership & operating entity
Friendship Village Palliative Care Unit – Hospice of the Valley is legally operated by Friendship Village Of Tempe, and administrated by JADYNE SCHMIDT.
Types of Care at Friendship Village Palliative Care Unit – Hospice of the Valley
Skilled Nursing
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
12 visits/inspections
10 complaint inspections
10 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:June 6, 2025
Type:Complaint
Results:No deficiencies
30 violations
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Tempe
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Tempe Post Acute
-37%
+9%
+22%
SNF
Nursing Homes 24/7 care needed
Tempe (Kiwanis Park)
62
No
65
ORTEGA, AMADOR
88.4%
$9,396,429.00
$4,614,601.00
49.1%
70.20
4.4299
9
-37%+9%+22%
Friendship Village Palliative Care Unit – Hospice of the Valley
+161%
+32%
+29%
SNF
Nursing Homes 24/7 care needed
Tempe
128
No
55
TEMPE LIFE CARE VILLAGE INC
93.9%
$72,432,980.00
$24,280,638.00
33.5%
59.70
5.3646
26
+161%+32%+29%
Tempe Post Acute
Type of care:
SNF
Community:
Tempe (Kiwanis Park)
Bed Count:
62
Pets Allowed:
No
Operator:
ORTEGA, AMADOR
CCN:
35106
Occupancy:
88.4%
Home Revenue:
$9,396,429.00
Payroll Costs:
$4,614,601.00
Payroll %:
49.1%
Avg Residents/Day:
70.20
Overall Rating:
Adj Nurse Hours:
4.4299
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
9
RN share vs State Avg:
-37%
-37%
Staffing vs State Avg:
+9%
+9%
Occupancy vs State Avg:
+22%
+22%
Friendship Village Palliative Care Unit – Hospice of the Valley
Type of care:
SNF
Community:
Tempe
Bed Count:
128
Pets Allowed:
No
Operator:
TEMPE LIFE CARE VILLAGE INC
CCN:
35074
Occupancy:
93.9%
Home Revenue:
$72,432,980.00
Payroll Costs:
$24,280,638.00
Payroll %:
33.5%
Avg Residents/Day:
59.70
Overall Rating:
Adj Nurse Hours:
5.3646
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
26
RN share vs State Avg:
+161%
+161%
Staffing vs State Avg:
+32%
+32%
Occupancy vs State Avg:
+29%
+29%Places of interest near Friendship Village Palliative Care Unit – Hospice of the Valley
5.5 miles from city center — 0.42 miles to nearest hospital (Banner Desert Medical Center)
2525 E Southern Ave, Tempe, AZ 85282
Calculate Travel Distance to Friendship Village Palliative Care Unit – Hospice of the Valley
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
172
Total Staff
115
Employees
57
Contractors
36,413
Total Hours (Quarter)
49
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 45 | 10.2 | Yes |
| Licensed Practical Nurse | 10 | 9.8 | No |
| Certified Nursing Assistant | 68 | 9.4 | Yes |
Staff by Category
Administration ⓘ
2 staff
3.2hs shift avg
Nursing Staff ⓘ
129 staff
9.5hs shift avg
Physicians & Practitioners ⓘ
7 staff
6hs shift avg
Therapy Services ⓘ
21 staff
5.5hs shift avg
Activities & Recreation ⓘ
6 staff
5.5hs shift avg
Social Services ⓘ
3 staff
6.6hs shift avg
Dietary Services ⓘ
4 staff
5.9hs shift avg
Other Services ⓘ
0 staff
0hs shift avg
Contractor Analysis
19.5%
of total hours from contractors
7,109 contractor hours this quarter
Certified Nursing Assistant: 12
Registered Nurse: 15
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 6
Speech Language Pathologist: 5
Qualified Social Worker: 3
Physical Therapy Aide: 5
Therapeutic Recreation Specialist: 6
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 56 | 12 | 68 | 15,839 | 91 | 100% | 9.4 |
| Registered Nurse | 30 | 15 | 45 | 10,022 | 91 | 100% | 10.2 |
| Licensed Practical Nurse | 10 | 0 | 10 | 1,402 | 84 | 92% | 9.8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,383 | 91 | 100% | 6 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,228 | 73 | 80% | 7.3 |
| RN Director of Nursing | 6 | 0 | 6 | 1,208 | 73 | 80% | 6.7 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 835 | 71 | 78% | 3.5 |
| Physical Therapy Assistant | 0 | 3 | 3 | 764 | 77 | 85% | 5.6 |
| Physical Therapy Aide | 0 | 5 | 5 | 739 | 69 | 76% | 6.4 |
| Therapeutic Recreation Specialist | 0 | 6 | 6 | 730 | 81 | 89% | 5.5 |
| Other Dietary Services Staff | 4 | 0 | 4 | 624 | 63 | 69% | 5.9 |
| Qualified Social Worker | 0 | 3 | 3 | 556 | 75 | 82% | 6.6 |
| Occupational Therapy Aide | 1 | 0 | 1 | 414 | 69 | 76% | 6 |
| Nurse Practitioner | 1 | 0 | 1 | 360 | 60 | 66% | 6 |
| Administrator | 1 | 0 | 1 | 216 | 54 | 59% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 50 | 13 | 14% | 3.8 |
| Medical Director | 0 | 1 | 1 | 44 | 27 | 30% | 1.6 |
Health Inspection History
Inspections
Total health citations
26
Citations per inspection
4.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 26 citations resulted from standard inspections; and 9 of 26 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arizona averageArizona average: 0.1
Serious Health citations
0
0
100% better than Arizona averageArizona average: 0.6
0 critical citations
0 serious citations
26 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Apr 01, 2025
Corrected
Care Planning moderate citation
Apr 01, 2025
Corrected
Abuse/Neglect moderate citation
Mar 20, 2025
Corrected
Abuse/Neglect moderate citation
Mar 20, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Resident Census by Payment Source
31
Total Residents
Medicare
30
(96.8%)
ⓘ
Private Pay/Other
1
(3.2%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.2
47% worse than Arizona averageArizona average: 7.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
5% worse than Arizona averageArizona average: 16.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.1%
Percent of long-stay residents whose need for help with daily activities has increased
16.1%
43% worse than Arizona averageArizona average: 11.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.7%
Percent of long-stay residents whose ability to move independently worsened
14.7%
7% better than Arizona averageArizona average: 15.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.1%
In line with Arizona averageArizona average: 20.8%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.2%
Percent of long-stay residents experiencing one or more falls with major injury
6.2%
192% worse than Arizona averageArizona average: 2.1%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.5%
Percent of long-stay high risk residents with pressure ulcers
7.5%
49% worse than Arizona averageArizona average: 5.1%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.8%
Percent of long-stay residents with a urinary tract infection
4.8%
261% worse than Arizona averageArizona average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
11.3%
Percent of long-stay residents who lose too much weight
11.3%
108% worse than Arizona averageArizona average: 5.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.6%
Percent of long-stay residents who have depressive symptoms
1.6%
64% better than Arizona averageArizona average: 4.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.8%
Percent of long-stay residents who received an antipsychotic medication
10.8%
5% worse than Arizona averageArizona average: 10.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Arizona averageArizona average: 97.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
76.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
76.0%
20% worse than Arizona averageArizona average: 94.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.14
Number of hospitalizations per 1,000 long-stay resident days.
1.14
32% better than Arizona averageArizona average: 1.68
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.36
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.36
8% better than Arizona averageArizona average: 1.48
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
9% better than Arizona averageArizona average: 91.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
8% worse than Arizona averageArizona average: 1.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
6% better than Arizona averageArizona average: 87.3%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.4%
5% better than Arizona averageArizona average: 24.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.0%
12% worse than Arizona averageArizona average: 10.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.5%
40% better than Arizona averageArizona average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
85.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
85.6%
59% better than Arizona averageArizona average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
64.4%
Rate of successful return to home or community from a skilled nursing facility.
64.4%
27% better than Arizona averageArizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Friendship Village Palliative Care Unit – Hospice of the Valley based on CMS SNF Cost Reports.
Occupancy Rate
93.9%
↑ 8.1pp vs 2022
Net Income
$6,045,486
↑ ~$8.1M vs 2022
Total Payroll
$32,225,147
↑ ~$824K vs 2022
Profit Margin
8.4%
↑ 12.1pp vs 2022
Loading trend charts...
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