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Nursing Home in Tempe

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Friendship Village Palliative Care Unit – Hospice of the Valley

Nursing Home in Tempe

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Friendship Village Palliative Care Unit – Hospice of the Valley

2525 E Southern Ave, Tempe, AZ 85282 View map
Overview of Friendship Village Palliative Care Unit – Hospice of the Valley

Friendship Village Palliative Care Unit at Hospice of the Valley excels in delivering a speedy approach to recovery for its residents. Community residents receive an efficient rehabilitative process to skilled nursing services that enhance their quality of life. The well-trained care staff delivers a multidisciplinary approach to nursing when providing tailored care– ensuring service with compassion, kindness, and professionalism.

Friendship Village also specializes in palliative and hospice care; they provide a team of medical professionals who excel in practicing physical therapy, occupational therapy, speech therapy, wound care, and restorative nursing. Seniors are encouraged to find comfort and stability in their temporary, home-like setting.

(480) 831-3281

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Arizona average: 3.5/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Arizona average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Arizona average: 3.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Arizona average: 4.6/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 22m per day

This home provides 28% more nursing time per resident than the Arizona average.

Arizona average: 4h 11m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 2h 24m per day 43m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 3h 32m per day 2h 22m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 6h 14m per day 3h 38m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 8m per day 6m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 2h 13m per day 31m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 128

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Arizona average
Occupancy rate 93.9%
Residents per day (avg) 60
Occupancy rate
93.9%
Residents per day (avg)
60

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

69% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

31% of new residents, often for short stays.

Typical stay 4 - 5 months

Finances and operations

Voluntary non-profit community
Home revenue
$75.5M
Surplus of revenue
$6.0M
Voluntary non-profit community
Home revenue
$75,504,840.00
Surplus of revenue
$6,045,486.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$24.3M
32.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$45.2M
Total costs $69.5M
Bed community size
128-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeNursing Care Institution
StatusActive
IssuanceJanuary 1, 1999
ExpirationJanuary 31, 2026

Additional Licensing Details

License NumberNCI-2646
CMS Certification Number35074
QualificationHealth Care

Ownership & Operating Entity

Friendship Village Palliative Care Unit – Hospice of the Valley is legally operated by Friendship Village Of Tempe, and administrated by Jadyne Schmidt.

Types of Care at Friendship Village Palliative Care Unit – Hospice of the Valley

Skilled Nursing
Contact Friendship Village Palliative Care Unit – Hospice of the Valley

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

12 visits/inspections

10 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

10 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date June 6, 2025
Complaint
Results No deficiencies

Health Inspection History

Inspections
Total health inspections 6

Arizona average 6.3


Last Health inspection on Apr 2025

Total health citations 26

Arizona average 23.2

Citations per inspection
4.33

Arizona average 3.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 26 citations resulted from standard inspections; and 9 of 26 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Arizona average

Arizona average: 0.1


Serious Health citations More info 0
100% better than Arizona average

Arizona average: 0.6

0 critical citations More info Arizona average: 0.1

0 serious citations More info Arizona average: 0.6

26 moderate citations More info Arizona average: 22.3

0 minor citations More info Arizona average: 0.2
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Apr 01, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Apr 01, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Mar 20, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Mar 20, 2025
Corrected

Compare Nursing Homes around Tempe The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

2 facilities compared · CMS & AZ Dept. of Health data · Updated Apr 2026

Filter by care type
Tempe Post Acute
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Tempe (Kiwanis Park)
62
88.4%
+22%
4.43
-37%
+9%
0
9
2.3
0
70
65
Ortega, Amador
$9.4M
$4.6M
49.1%
35106
Friendship Village Palliative Care Unit – Hospice of the Valley
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Tempe
128
93.9%
+29%
5.36
+161%
+32%
0
26
4.3
0
60
55
Tempe Life Care Village Inc
$72.4M
$24.3M
33.5%
35074

Places of interest near Friendship Village Palliative Care Unit – Hospice of the Valley

Address 5.5 miles from city center — 0.42 miles to nearest hospital (Banner Desert Medical Center)

Address 2525 E Southern Ave, Tempe, AZ 85282

Calculate Travel Distance to Friendship Village Palliative Care Unit – Hospice of the Valley

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 172
Employees 115
Contractors 57
Staff to resident ratio 5.55:1
204% better than Arizona average

Arizona average ratio: 1.83:1

Avg staff/day 49
Average shift 8.2 hours
0% compared with Arizona average

Arizona average: 8.5 hours

Total staff hours (quarter) 36,413
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 45
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.2 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 68
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

19.5%

7,109 contractor hours this quarter

Registered Nurse: 15 Certified Nursing Assistant: 12 Respiratory Therapy Technician: 6 Therapeutic Recreation Specialist: 6 Speech Language Pathologist: 5 Physical Therapy Aide: 5 Physical Therapy Assistant: 3 Qualified Social Worker: 3 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant56126815,83991100%9.4
Registered Nurse30154510,02291100%10.2
Licensed Practical Nurse100101,4028492%9.8
Clinical Nurse Specialist6061,38391100%6
Speech Language Pathologist0551,2287380%7.3
RN Director of Nursing6061,2087380%6.7
Respiratory Therapy Technician0668357178%3.5
Physical Therapy Assistant0337647785%5.6
Physical Therapy Aide0557396976%6.4
Therapeutic Recreation Specialist0667308189%5.5
Other Dietary Services Staff4046246369%5.9
Qualified Social Worker0335567582%6.6
Occupational Therapy Aide1014146976%6
Nurse Practitioner1013606066%6
Administrator1012165459%4
Occupational Therapy Assistant011501314%3.8
Medical Director011442730%1.6
68 Certified Nursing Assistant
% of Days 100%
45 Registered Nurse
% of Days 100%
10 Licensed Practical Nurse
% of Days 92%
6 Clinical Nurse Specialist
% of Days 100%
5 Speech Language Pathologist
% of Days 80%
6 RN Director of Nursing
% of Days 80%
6 Respiratory Therapy Technician
% of Days 78%
3 Physical Therapy Assistant
% of Days 85%
5 Physical Therapy Aide
% of Days 76%
6 Therapeutic Recreation Specialist
% of Days 89%
4 Other Dietary Services Staff
% of Days 69%
3 Qualified Social Worker
% of Days 82%
1 Occupational Therapy Aide
% of Days 76%
1 Nurse Practitioner
% of Days 66%
1 Administrator
% of Days 59%
1 Occupational Therapy Assistant
% of Days 14%
1 Medical Director
% of Days 30%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
31 residents
Residents by payment source
Medicare
30 residents (96.8%)
Private pay or other
1 resident (3.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.2
47% worse than Arizona average

Arizona average: 7.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.0
5% worse than Arizona average

Arizona average: 16.1

Long-stay resident measures
Below average Arizona avg: 3.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.1%
43% worse than Arizona average

Arizona average: 11.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.7%
7% better than Arizona average

Arizona average: 15.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.1%
In line with Arizona average

Arizona average: 20.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.2%
192% worse than Arizona average

Arizona average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.5%
49% worse than Arizona average

Arizona average: 5.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.8%
261% worse than Arizona average

Arizona average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 11.3%
108% worse than Arizona average

Arizona average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.6%
64% better than Arizona average

Arizona average: 4.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.8%
5% worse than Arizona average

Arizona average: 10.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Arizona average

Arizona average: 97.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 76.0%
20% worse than Arizona average

Arizona average: 94.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.14
32% better than Arizona average

Arizona average: 1.68

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.36
8% better than Arizona average

Arizona average: 1.48

Short-stay resident measures
Significantly above average Arizona avg: 4.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
9% better than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
8% worse than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 92.7%
6% better than Arizona average

Arizona average: 87.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.4%
5% better than Arizona average

Arizona average: 24.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.0%
12% worse than Arizona average

Arizona average: 10.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.5%
40% better than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 85.6%
59% better than Arizona average

Arizona average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 64.4%
27% better than Arizona average

Arizona average: 50.6%

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Financial Aid for Arizona Seniors

Get financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.