Friendship Village Palliative Care Unit – Hospice of the Valley

Friendship Village Palliative Care Unit – Hospice of the Valley is a Nursing Home in Arizona

Friendship Village Palliative Care… is a Nursing Home in Arizona

Friendship Village Palliative Care Unit – Hospice of the Valley

2525 E Southern Ave, Tempe, AZ 85282 View Map

Friendship Village Palliative Care Unit – Hospice of the Valley is a Nursing Home in Arizona

Friendship Village Palliative Care… is a Nursing Home in Arizona

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Overview of Friendship Village Palliative Care Unit – Hospice of the Valley

Friendship Village Palliative Care Unit at Hospice of the Valley excels in delivering a speedy approach to recovery for its residents. Community residents receive an efficient rehabilitative process to skilled nursing services that enhance their quality of life. The well-trained care staff delivers a multidisciplinary approach to nursing when providing tailored care– ensuring service with compassion, kindness, and professionalism.

Friendship Village also specializes in palliative and hospice care; they provide a team of medical professionals who excel in practicing physical therapy, occupational therapy, speech therapy, wound care, and restorative nursing. Seniors are encouraged to find comfort and stability in their temporary, home-like setting.

(480) 831-3281

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.36/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 128

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Arizona average
Occupancy rate 93.9%
Residents per day (avg) 60
Occupancy rate
93.9%
Residents per day (avg)
60

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

69% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

31% of new residents, often for short stays.

Typical stay 4 - 5 months

Finances and operations

Voluntary non-profit home
Other
Home revenue
$75.5M
Surplus of revenue
$6.0M
Voluntary non-profit home Other
Home revenue
$75,504,840.00
Surplus of revenue
$6,045,486.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$24.3M
32.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$45.2M
Total costs $69.5M
Bed community size
128-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Status
Active
Facility Type
Nursing Care Institution
License Date
January 1, 1999
License Expiration
January 31, 2026

Additional licensing details

License number: NCI-2646
CMS Certification Number: 35074
Qualification: Health Care

Ownership & operating entity

Friendship Village Palliative Care Unit – Hospice of the Valley is legally operated by Friendship Village Of Tempe, and administrated by JADYNE SCHMIDT.

Types of Care at Friendship Village Palliative Care Unit – Hospice of the Valley

Skilled Nursing
Contact Friendship Village Palliative Care Unit – Hospice of the Valley

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

12 visits/inspections

10 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

10 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date:June 6, 2025
Type:Complaint
Results:No deficiencies

30 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

Comparison Chart

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
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Friendship Village Palliative Care Unit – Hospice of the Valley
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2/5
5.3646
1/5
5/5
5/5

Places of interest near Friendship Village Palliative Care Unit – Hospice of the Valley

Address 5.5 miles from city center

Address 2525 E Southern Ave, Tempe, AZ 85282

Calculate Travel Distance to Friendship Village Palliative Care Unit – Hospice of the Valley

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

172
Total Staff
115
Employees
57
Contractors
36,413
Total Hours (Quarter)
49
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse4510.2 Yes
Licensed Practical Nurse109.8 No
Certified Nursing Assistant689.4 Yes
Staff by Category
Administration
2 staff
3.2hs shift avg
Nursing Staff
129 staff
9.5hs shift avg
Physicians & Practitioners
7 staff
6hs shift avg
Therapy Services
21 staff
5.5hs shift avg
Activities & Recreation
6 staff
5.5hs shift avg
Social Services
3 staff
6.6hs shift avg
Dietary Services
4 staff
5.9hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
19.5%
of total hours from contractors
7,109 contractor hours this quarter
Certified Nursing Assistant: 12 Registered Nurse: 15 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 6 Speech Language Pathologist: 5 Qualified Social Worker: 3 Physical Therapy Aide: 5 Therapeutic Recreation Specialist: 6 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant56126815,83991100%9.4
Registered Nurse30154510,02291100%10.2
Licensed Practical Nurse100101,4028492%9.8
Clinical Nurse Specialist6061,38391100%6
Speech Language Pathologist0551,2287380%7.3
RN Director of Nursing6061,2087380%6.7
Respiratory Therapy Technician0668357178%3.5
Physical Therapy Assistant0337647785%5.6
Physical Therapy Aide0557396976%6.4
Therapeutic Recreation Specialist0667308189%5.5
Other Dietary Services Staff4046246369%5.9
Qualified Social Worker0335567582%6.6
Occupational Therapy Aide1014146976%6
Nurse Practitioner1013606066%6
Administrator1012165459%4
Occupational Therapy Assistant011501314%3.8
Medical Director011442730%1.6

Health Inspection History

Source: CMS Health Citations (Aug 2022 – Apr 2025)

6
Inspections
26
Total Citations
0
Critical (J-L)
0
Serious (G-I)
4.33
Citations/Inspection
Apr 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
26
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Abuse, Neglect & Exploitation
9
35% of total
Resident Rights
3
12% of total
Quality of Life & Care
3
12% of total
Pharmacy Services
3
12% of total
Infection Control
1
4% of total
Citation Sources
Standard Inspections 17
Complaint Investigations 9
State Comparison (AZ)
Citations
26
Arizona average: 23.2
Critical Citations
0
Arizona average: 0.1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Apr 01, 2025 D Abuse/NeglectF0609 Corrected
Apr 01, 2025 D Care PlanningF0842 Corrected
Mar 20, 2025 D Abuse/NeglectF0607 Corrected
Mar 20, 2025 D Abuse/NeglectF0609 Corrected
Mar 06, 2025 D Abuse/NeglectF0600 Corrected
Mar 06, 2025 D Abuse/NeglectF0607 Corrected
Mar 06, 2025 D Abuse/NeglectF0609 Corrected
Mar 06, 2025 D Quality of CareF0689 Corrected
Jan 17, 2025 D Abuse/NeglectF0609 Corrected
Jan 17, 2025 D Abuse/NeglectF0610 Corrected
Jan 17, 2025 E Infection ControlF0880 Corrected
Jan 17, 2025 E NutritionF0812 Corrected
Jan 17, 2025 D PharmacyF0755 Corrected
Jan 17, 2025 E PharmacyF0757 Corrected
Jan 17, 2025 E Quality of CareF0677 Corrected
Jan 17, 2025 D Quality of CareF0684 Corrected
Jan 17, 2025 D Care PlanningF0842 Corrected
Jan 17, 2025 D Resident RightsF0550 Corrected
Jan 17, 2025 D Resident RightsF0623 Corrected
Oct 06, 2023 E Abuse/NeglectF0943 Corrected
Oct 06, 2023 E Nursing ServicesF0732 Corrected
Oct 06, 2023 E PharmacyF0757 Corrected
Aug 04, 2022 E NutritionF0812 Corrected
Aug 04, 2022 D Care PlanningF0655 Corrected
Aug 04, 2022 E Care PlanningF0658 Corrected
Aug 04, 2022 D Resident RightsF0625 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
31 Total Residents
Medicare 30 (96.8%)
Private Pay/Other 1 (3.2%)
Programs & Services
Residents' Group
Family Member Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
11.2 Score
47% worse than avg Arizona avg: 7.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
17.0 Score
5% worse than avg Arizona avg: 16.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
16.1%
Lost Too Much Weight
11.3%
Urinary Tract Infection
4.8%
Depressive Symptoms
1.6%
Falls with Major Injury
6.2%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
10.8%
Walking Ability Worsened
14.7%
Influenza Vaccine
76.0%
High Risk Residents with Pressure Ulcers
7.5%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
20.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
99.6% 9% better than avg Arizona: 91.5%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.1% 8% worse than avg Arizona: 1.0%
Influenza Vaccine
92.7% 6% better than avg Arizona: 87.3%

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Claim What’s Yours: Financial Aid for Arizona Seniors

Program
State Program Name
Eligibility
Benefits
Arizona Long Term Care System
ALTCS
  • General: Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AZ Specifics: Covers tribal members; rural outreach.
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
Non-Medical Home and Community Based Services
AZ DES Non-Medical HCBS
  • General: Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $10,000 (individual).
  • AZ Specifics: Limited funding; waitlists common.
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
Senior Community Service Employment Program (SCSEP)
AZ SCSEP
  • General: Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025): ~$1,519/month (125% of poverty level, individual).
  • Asset Limits: Not specified; income-driven.
  • AZ Specifics: Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
Weatherization Assistance Program (WAP)
AZ WAP
  • General: Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • AZ Specifics: High demand in rural desert areas; limited annual funds.
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
Section 202 Supportive Housing for the Elderly
AZ Section 202
  • General: Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025): ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits: $10,000 (individual, excludes home if owned).
  • AZ Specifics: Limited units; high demand in metro areas like Phoenix.
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
Arizona CARES Program
AZ CARES
  • General: Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • AZ Specifics: Focus on rural access; complements ALTCS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical Home and Community Based Services (HCBS)
AZ DES Non-Medical HCBS
  • General: Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits: Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits: Not specified; income-driven eligibility.
  • AZ Specifics: Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

Claim What’s Yours Financial Aid for Arizona Seniors

ALTCS

Arizona Long Term Care System

Requirements:
  • General:
    Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AZ Specifics:
    Covers tribal members; rural outreach.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
AZ DES Non-Medical HCBS

Non-Medical Home and Community Based Services

Requirements:
  • General:
    Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $10,000 (individual).
  • AZ Specifics:
    Limited funding; waitlists common.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
AZ SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025):
    ~$1,519/month (125% of poverty level, individual).
  • Asset Limits:
    Not specified; income-driven.
  • AZ Specifics:
    Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
Benefits without Contact:
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
AZ WAP

Weatherization Assistance Program (WAP)

Requirements:
  • General:
    Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • AZ Specifics:
    High demand in rural desert areas; limited annual funds.
Benefits without Contact:
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
AZ Section 202

Section 202 Supportive Housing for the Elderly

Requirements:
  • General:
    Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025):
    ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits:
    $10,000 (individual, excludes home if owned).
  • AZ Specifics:
    Limited units; high demand in metro areas like Phoenix.
Benefits without Contact:
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
AZ CARES

Arizona CARES Program

Requirements:
  • General:
    Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • AZ Specifics:
    Focus on rural access; complements ALTCS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical HCBS

AZ DES Non-Medical Home and Community Based Services (HCBS)

Requirements:
  • General:
    Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits:
    Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits:
    Not specified; income-driven eligibility.
  • AZ Specifics:
    Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).
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