Inspection Reports for
Garden Silver Town
2830 FRANCIS AVE, LOS ANGELES, CA, 90005
Back to Facility ProfileCitations (last 5 years)
Citations (over 5 years)
1 citations/year
Citations are regulatory findings recorded during state inspections.
75% better than California average
California average: 4 citations/yearCitations per year
4
3
2
1
0
Occupancy
Latest occupancy rate
93% occupied
Based on a June 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Capacity: 72
Citations: 0
Date: Aug 26, 2025
Visit Reason
The visit was conducted to investigate a complaint alleging that the facility only admits residents based on race.
Complaint Details
The complaint alleged that the facility only admits Korean applicants and refuses non-Korean applicants. The investigation included interviews with staff and residents, review of resident files, and found the allegations unsubstantiated due to lack of evidence.
Findings
The investigation found no sufficient evidence to substantiate the allegation that the facility discriminates against applicants based on race. Staff and residents interviewed stated that the facility admits individuals regardless of ethnic background, and records confirmed non-Korean residents and staff have been admitted and employed.
Report Facts
Facility Capacity: 72
Inspection Report
Annual Inspection
Census: 67
Capacity: 72
Citations: 2
Date: Jun 2, 2025
Visit Reason
Licensing Program Analyst Mayra Cota conducted an unannounced required annual visit to evaluate compliance with licensing requirements.
Findings
The facility was generally clean and well-maintained with proper resident accommodations and safety equipment. However, rodent droppings were found in storage cabinets and grease stains were observed in kitchen storage areas, posing health and safety risks.
Citations (2)
CCR 87555(b)(27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. Rodent droppings were observed in storage cabinets during the visit, posing an immediate health and safety risk.
CCR 87470(a)(2)(A) Infection control requires regular cleaning and disinfection of surfaces. Storage cabinets had grease stains inside and outside, posing a potential health and safety risk.
Report Facts
Resident files reviewed: 8
Staff files reviewed: 6
Bedrooms: 39
Bathrooms: 42
Fire extinguisher last inspection date: Dec 20, 2024
Fire alarm last inspection date: Jun 1, 2025
Emergency drill last date: Apr 25, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Steve Kim | Administrator | Met with Licensing Program Analyst during inspection and participated in exit interview. |
| Mayra Cota | Licensing Program Analyst | Conducted the inspection and authored the report. |
| Wei Siew Ho | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Annual Inspection
Census: 68
Capacity: 72
Citations: 0
Date: May 16, 2024
Visit Reason
Licensing Program Analysts conducted an annual unannounced inspection visit to evaluate compliance with regulatory requirements.
Findings
The facility is adhering to operational, staffing, infection control, and safety requirements. Resident rights, food service, disaster preparedness, and health-related services were found to be in compliance.
Inspection Report
Annual Inspection
Census: 67
Capacity: 72
Citations: 0
Date: Jul 20, 2023
Visit Reason
The visit was a required annual inspection conducted using the Inspection Tool to evaluate facility compliance.
Findings
No deficiencies were observed during the inspection. The facility was found to have adequate accommodations, proper safety measures, and required documentation in place.
Inspection Report
Complaint Investigation
Census: 53
Capacity: 72
Citations: 1
Date: Jan 30, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate allegations that a resident sustained injuries while in care and that the facility did not follow a resident's Advance Directive resulting in hospitalization.
Complaint Details
The complaint investigation was unannounced and initiated due to allegations that a resident sustained injuries while in care and that the facility did not follow the resident's Advance Directive, resulting in hospitalization. The allegation of injury due to neglect was unsubstantiated. The allegation regarding failure to follow the Advance Directive was substantiated.
Findings
The investigation found insufficient evidence to substantiate the allegation that neglect or lack of supervision caused the resident's injuries. However, the allegation that the facility did not follow the resident's Advance Directive during an emergency was substantiated. Staff performed CPR as instructed by 911 despite the resident's directive not to have CPR, resulting in injury. The facility acknowledged the incident and implemented corrective training.
Citations (1)
CCR 87469(c)(1) requires facility staff to immediately telephone 911 and present the resident's advance directive to emergency personnel during a medical emergency. The facility failed to follow the resident's Advance Directive on 5/9/22, posing a potential health and safety risk.
Report Facts
Resident census: 53
Total capacity: 72
Broken ribs sustained: 3
Deficiency count: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Steve Kim | Administrator | Interviewed regarding allegations and investigation findings |
| Alma Gonzalez | Licensing Program Analyst | Conducted the complaint investigation visit |
| Robert Kujawa | Investigator | Conducted investigation and interviews related to the complaint |
Inspection Report
Complaint Investigation
Census: 52
Capacity: 72
Citations: 0
Date: Jan 3, 2023
Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that the facility did not provide adequate supervision to a resident.
Complaint Details
The complaint alleged that a resident had an unwitnessed fall when attempting to leave the facility. The allegation was unsubstantiated due to lack of evidence and corroboration from staff and residents.
Findings
The investigation found no evidence to substantiate the allegation of inadequate supervision or an unwitnessed resident fall. Interviews with staff and residents, as well as file reviews, did not confirm the complaint.
Report Facts
Facility Capacity: 72
Resident Census: 52
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Steve Kim | Administrator | Met with Licensing Program Analyst during the investigation and participated in exit interview |
| Jose Villalobos | Licensing Program Analyst | Conducted the complaint investigation |
| Fernando Fierros | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 46
Capacity: 72
Citations: 1
Date: Dec 7, 2022
Visit Reason
The visit was conducted to investigate complaints alleging the facility was in disrepair, staff were not provided their prescriptions as prescribed, staff did not adequately supervise residents to prevent falls, and the facility front door was kept locked preventing residents from entering or exiting.
Complaint Details
The complaint investigation was unannounced and initiated based on allegations received on 10/25/2022. The investigation found three allegations unsubstantiated and one allegation substantiated regarding the locked front door.
Findings
The allegations regarding facility disrepair, medication provision, and supervision to prevent falls were unsubstantiated based on interviews, observations, and medication reviews. However, the allegation that the front door was kept locked preventing residents from entering or exiting was substantiated, constituting a violation of residents' personal rights.
Citations (1)
CCR 87468.1(a)(6): Residents have the right to leave the facility at any time and not be locked out. The facility failed to enable residents to leave or depart at any time due to the outside door being locked, creating an immediate health and safety risk.
Report Facts
Capacity: 72
Census: 46
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Glenn Trueman | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Jiyoung Kim | Manager | Interviewed during investigation and present during visit |
| Steve Kim | Administrator | Interviewed telephonically during investigation |
Inspection Report
Complaint Investigation
Census: 46
Capacity: 72
Citations: 1
Date: Nov 2, 2022
Visit Reason
The visit was an unannounced complaint investigation to examine allegations including facility disrepair, failure to provide prescribed medications, inadequate supervision to prevent falls, and locked facility front door preventing resident entry or exit.
Complaint Details
The complaint investigation was triggered by allegations received on 10/25/2022. The investigation found the allegations of facility disrepair, medication non-provision, and inadequate supervision to prevent falls unsubstantiated. The allegation regarding the locked front door was substantiated.
Findings
Most allegations were unsubstantiated, including facility disrepair, medication provision, and supervision to prevent falls. However, the allegation that the facility front door was kept locked preventing residents from entering or exiting was substantiated, posing an immediate health and safety risk.
Citations (1)
CCR 87468(a)(6): Licensee failed to enable residents to leave or depart the facility at any time due to the outside door being locked when returning, creating an immediate health and safety risk.
Report Facts
Capacity: 72
Census: 46
Staff on shift: 5
Staff on shift: 7
Inspection start time: 930
Inspection end time: 130
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Glenn Trueman | Licensing Program Analyst | Conducted the complaint investigation visit |
| Jiyoung Kim | Manager | Facility manager interviewed during investigation |
| Steve Kim | Administrator | Facility administrator interviewed telephonically during investigation |
Inspection Report
Annual Inspection
Census: 45
Capacity: 72
Citations: 0
Date: Jun 7, 2022
Visit Reason
The visit was an unannounced required annual inspection to evaluate compliance with licensing regulations, including infection control, food supply, medications, and criminal clearance checks.
Findings
The facility was found to have sufficient supplies of perishables, medications, and PPE. Staff were trained and cleared, infection control measures were in place, and no deficiencies were identified during the inspection.
Inspection Report
Complaint Investigation
Census: 51
Capacity: 72
Citations: 0
Date: Jul 20, 2021
Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations received on 2021-05-04 regarding missed medical appointments, restrictions on residents leaving the facility, and visitor limitations.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included missed medical appointments, residents not allowed to leave the facility, and no visitors allowed. Evidence gathered did not prove violations occurred.
Findings
The investigation found no preponderance of evidence to substantiate the allegations. Interviews with residents, staff, and family members confirmed residents were allowed to leave for medical appointments and visitors were permitted. Sign-in/out sheets and email communications supported these findings.
Report Facts
Capacity: 72
Census: 51
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Glenn Trueman | Licensing Program Analyst | Conducted the complaint investigation |
| Steve Kim | Administrator | Facility administrator interviewed during investigation |
Inspection Report
Annual Inspection
Census: 51
Capacity: 72
Citations: 0
Date: Jun 15, 2021
Visit Reason
The visit was an unannounced required annual inspection to evaluate compliance with licensing regulations, including infection control, food supply, medications, and criminal clearance checks.
Findings
The facility was found to have sufficient supplies of perishables, medications, and PPE. Staff were trained in hand washing, social distancing was implemented, and proper signage was posted. The facility had plans for isolation and cleaning protocols, with no shortages of staff reported.
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