Inspection Reports for Gateway Post-Acute Care Center

8600 US Hwy 19 N, Pinellas Park, FL 33782, FL, 33782

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Inspection Report Summary

The most recent inspection on December 10, 2024, identified deficiencies related to kitchen and nourishment room sanitation, including unlabeled food, broken equipment, pest presence, and inadequate dishwasher sanitizer levels. Earlier inspections showed a pattern of environmental and maintenance issues, medication management concerns, infection control problems, and resident care planning deficiencies. Inspectors cited recurring themes such as cleanliness and sanitation in food service areas, pest control, medication errors, and facility maintenance. A complaint investigation in July 2023 found environmental deficiencies and a failure to report a missing controlled substance, but no enforcement actions or fines were listed in the available reports. The inspection history shows ongoing challenges with environmental and food safety standards, with no clear trend of improvement or worsening over time.

Deficiencies (last 4 years)

Deficiencies (over 4 years) 11.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

157% worse than Florida average
Florida average: 4.6 deficiencies/year

Deficiencies per year

12 9 6 3 0
2020
2021
2023
2024

Inspection Report

Routine
Deficiencies: 11 Date: Dec 10, 2024

Visit Reason
The inspection was conducted to assess compliance with food safety and sanitation standards in the facility's kitchen and nourishment rooms.

Findings
The facility failed to maintain the kitchen and nourishment rooms in a clean and sanitary manner, with multiple observations of unlabeled and undated food, broken equipment, pest presence, and poor hygiene practices. The dishwasher was not achieving required sanitizer levels, and food storage and preparation areas were dirty and improperly maintained.

Deficiencies (11)
Kitchen and nourishment rooms were not maintained in a clean and sanitary manner; food was prepared and stored improperly.
Unlabeled and undated food items found in refrigerators and freezers.
Broken thermometer in refrigerator and missing thermometer in freezer.
Broken seals on refrigerator and freezer doors with icicles and spilled food.
Presence of gnats and live roach in kitchen and food storage areas.
Dishwasher sanitizer testing showed chemical concentration less than required 50 PPM.
Food preparation tables were corroded, rusting, and one was broken and uneven.
Food stored improperly such as milk crates on floor, unwrapped bacon, and food mixed with nonfood items.
Staff observed not performing hand hygiene and handling food with bare hands.
Two bottles of salad dressing used to prop open dry storage room door and remained on floor despite being moved.
Wires and insulation exposed on kitchen floor.
Report Facts
Dishwasher sanitizer concentration: 50 Dishwasher sanitizer concentration: <50

Employees mentioned
NameTitleContext
Staff ADietary AideObserved washing dishes and performing sanitizer testing with results less than 50 PPM
Certified Dietary ManagerCDMConfirmed dishwasher sanitizer levels less than 50 PPM, observed food safety violations, and did not perform hand hygiene
Staff BDietary AideObserved washing dishes and performing sanitizer testing with results less than 50 PPM
Assistant CDMAssistant Certified Dietary ManagerPerformed multiple dishwasher sanitizer tests and confirmed results reaching 50 PPM
Maintenance DirectorInterviewed regarding exposed wires and insulation on kitchen floor
Regional Maintenance DirectorInterviewed regarding exposed wires and insulation on kitchen floor
Assistant Dietary DirectorInterviewed about food storage and cleanliness issues in kitchen

Inspection Report

Routine
Deficiencies: 5 Date: Mar 18, 2024

Visit Reason
The inspection was conducted to assess the facility's compliance with providing a safe, clean, comfortable, and homelike environment for residents, specifically focusing on the secured unit within the facility.

Findings
The facility failed to maintain a clean and homelike environment in the secured unit, with observations including brown substances on floors and walls, damaged ceiling tiles, broken blinds, scratched walls and doors, and missing floor tiles. Maintenance staff acknowledged these issues and planned repairs, but these concerns were not previously reported or logged.

Deficiencies (5)
Brown substance on floor and walls, white powdery substance on over-bed table in memory care unit alcove.
Uncovered dusty ceiling vent in bathroom.
Hole in wall and missing floor tiles under sink in bathroom.
Missing transition between bathroom and room.
Secured unit dayroom ceiling tiles pushed up and not flush, broken and pulled apart blinds, scratched walls, cracked wall near locked storage closet, scratched and paint-missing main door.

Employees mentioned
NameTitleContext
Staff FDirector of MaintenanceStated that blinds were changed and acknowledged maintenance issues.
Staff IMaintenance WorkerConfirmed replacement of blinds in secured unit dayroom.
Staff JDirector of MaintenanceAcknowledged ceiling tile and wall repairs needed, confirmed door condition and repair plans.

Inspection Report

Routine
Deficiencies: 12 Date: Mar 18, 2024

Visit Reason
The inspection was a routine survey to assess compliance with regulatory requirements including resident rights, care planning, infection control, medication administration, activities, and facility maintenance.

Findings
The facility was found deficient in multiple areas including failure to honor resident preferences for name usage, inadequate care planning for dental and vision needs, insufficient activities and activity space for memory care residents, medication errors exceeding 5%, improper medication storage and labeling, ineffective infection control practices including PPE use and hand hygiene, malfunctioning dishwashing machine with improper sanitizing levels, unsecured handrails posing safety hazards, and an ineffective pest control program with observed insect infestations.

Deficiencies (12)
Failed to honor resident #169's preferred name usage and dignity.
Failed to maintain clean clothing for resident #80 and ensure proper hygiene.
Failed to ensure correct spelling or display of resident names on doors for residents #70 and #102.
Failed to coordinate assessments with PASRR program and update PASRR screenings for multiple residents (#5, #7, #13, #14, #20, #50, #53, #54, #65, #70, #80, #88, #170).
Failed to develop and implement comprehensive care plans addressing dental and vision needs for residents #98 and #100.
Failed to provide adequate activities and activity space for 52 residents on memory care unit.
Medication error rate of 18.52% with five errors out of 27 medication administration opportunities observed for residents #57, #83, #7, #76, and #98.
Failed to ensure medication carts and treatment carts were locked and medications stored properly; medications stored with cleaning materials; expired and undated medications observed.
Failed to implement infection prevention and control program including PPE use for resident #80 on droplet precautions, cleanable mattress for resident #95, and hand hygiene for staff and residents.
Dishwashing machine failed to meet required wash and rinse temperatures and sanitizer levels were above acceptable ranges on multiple days.
Unsecured and broken handrails on South-Memory Care unit posed safety hazards.
Ineffective pest control program with multiple observations of flying insects and cockroach in kitchen and resident areas.
Report Facts
Medication error rate: 18.52 Medication administration opportunities observed: 27 Medication errors observed: 5 Residents affected by medication errors: 5 Memory care residents: 52 Dishwashing machine sanitizer ppm: 200 Dishwashing machine wash temperature: 117 Dishwashing machine rinse temperature: 119 Handrail audit date: Mar 18, 2024

Employees mentioned
NameTitleContext
Staff ARegistered Nurse (RN)Observed leaving medication cart unlocked; involved in medication administration.
Staff GLicensed Practical Nurse/Unit Manager (LPN/UM)Informed staff about resident #80's COVID precautions; involved in medication administration and training.
Staff NRegistered Nurse (RN)Observed administering late medications to residents #57 and #83.
Staff DDietary AideOperated dishwashing machine; demonstrated machine use; confirmed sanitizer ppm too high.
Staff CDietary ManagerProvided dishwashing machine temperature logs; interviewed about machine operation and maintenance.
Staff BDietary AideObserved wrapping parfait dishes with bare hands and handling earbuds without hand hygiene.
Staff QLicensed Practical Nurse (LPN)Observed administering insulin pen incorrectly to resident #98.
Staff JDirector of MaintenanceInterviewed about unsecured handrails and pest control reporting.
Staff HPest ManagementInterviewed about pest control services and recent pest activity.
Director of Nursing (DON)Director of NursingInterviewed regarding PASRR, medication errors, infection control, and maintenance issues.
Staff FCertified Nursing Assistant (CNA)Interviewed about hand hygiene and resident care.
Staff MPatient Care Assistant (PCA)Observed sitting without interaction with residents in memory care unit.
Staff LCertified Nursing Assistant (CNA)Reported staff do not document specific activities but document resident participation.
Staff XLicensed Practical Nurse (LPN), MDS CoordinatorReported completing MDS sections and screening residents but unaware of dental and vision needs for residents #98 and #100.
Staff WSocial ServiceReported not aware of vision and dental status for residents #98 and #100.

Inspection Report

Complaint Investigation
Deficiencies: 8 Date: Jul 11, 2023

Visit Reason
The inspection was conducted based on a complaint investigation regarding the facility's failure to provide a safe, clean, and homelike environment, and a failure to timely report suspected abuse and theft.

Complaint Details
The complaint investigation included review of an incident where a 30-day supply of Klonopin was missing from the medication cart and was not reported to law enforcement. Interviews with staff and review of policies revealed failures in reporting and maintenance of a safe environment. Law enforcement confirmed no report was received regarding the incident.
Findings
The facility was found to have multiple environmental deficiencies including furniture and walls in disrepair, soiled resident equipment, stained and damaged flooring, and inadequate cleaning protocols. Additionally, the facility failed to report a reasonable suspicion of a crime to law enforcement after a controlled substance was found missing.

Deficiencies (8)
Furniture in resident rooms had missing knobs, mismatched drawers, deteriorated particle board, and warped surfaces.
Walls in multiple rooms and common areas contained patched areas, cracks, holes, and missing corner guards.
Wheelchairs and resident equipment were heavily soiled and in disrepair, with exposed foam and peeling coatings.
Bathrooms had missing toilet paper holder rods, broken tiles, stained floors, and de-silvering mirrors.
Day rooms contained damaged walls, rusted furniture, and plumbing concealment boxes.
Ceiling air vent contained condensation and black biological growth.
Mechanical lift was uncovered and dirty with hair spun around wheels.
Facility failed to report a reasonable suspicion of a crime to law enforcement after a 30-day supply of Klonopin was found missing and not entered on the controlled substance inventory list.
Report Facts
Deficiencies cited: 8 Medication missing: 30

Employees mentioned
NameTitleContext
Staff ALicensed Practical Nurse (LPN)Nurse who received the missing medication from the pharmacy
Staff IHousekeeper and Certified Nursing Assistant (CNA)Reported cleaning protocols and maintenance reporting
Staff FCertified Nursing Assistant (CNA)Reported maintenance concerns and furniture conditions
Nursing Home Administrator (NHA)Interviewed regarding environmental concerns and reporting procedures
Director of Maintenance/Environmental ServicesInterviewed regarding maintenance practices and furniture replacement
Housekeeping ManagerInterviewed regarding cleaning processes and quality assurance
Director of Nursing (DON)Responsible for reporting to law enforcement according to former NHA

Inspection Report

Annual Inspection
Deficiencies: 0 Date: May 23, 2023

Visit Reason
The inspection was conducted as an annual survey of Gateway Post-Acute and Rehabilitation Center to assess compliance with health and safety regulations.

Findings
No health deficiencies were found during the inspection, and the level of harm and residents affected were reported as unknown.

Inspection Report

Annual Inspection
Deficiencies: 6 Date: Dec 16, 2021

Visit Reason
The inspection was conducted as part of the annual survey of Gateway Post-Acute and Rehabilitation Center to assess compliance with regulatory requirements related to resident dignity, safety, care planning, discharge planning, smoking policies, and equipment maintenance.

Findings
The facility was found deficient in maintaining resident dignity and respect, timely reporting of an elopement incident, developing care plans for isolation precautions, timely discharge planning, securing resident smoking materials, and ensuring proper maintenance of a walk-in freezer. Several residents lacked personal effects and appropriate clothing, an elopement was not reported timely, isolation precautions were not care planned, discharge was delayed due to Medicaid application processing, smoking materials were improperly secured, and the freezer had heavy ice buildup.

Deficiencies (6)
Failure to ensure dignity was maintained for residents on one unit related to lack of furnishings such as pillows, blankets, and personal effects, and failure to ensure fitted clothing for one resident.
Failure to timely report an alleged allegation of neglect related to an elopement to regulatory agencies for one resident.
Failure to develop and implement a complete care plan related to Isolation Precautions for one resident.
Failure to provide a timely discharge for one resident resulting in increased anxiety and medication use due to delays in Medicaid application processing.
Failure to ensure resident smoking materials were secured for seven residents who smoked independently, contrary to facility policy.
Failure to keep one walk-in freezer free from ice blocking and heavy frosting, posing a risk to food safety.
Report Facts
Residents affected: 4 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 7 Days observed: 4 Temperature: -13

Employees mentioned
NameTitleContext
Staff HRegistered Nurse/Unit Manager (RN/UM)Named in findings related to resident dignity and clothing deficiencies
Director of Nursing (DON)Director of NursingNamed in findings related to resident dignity, clothing, elopement incident, and discharge planning
Staff GCertified Nurse Assistant (CNA)Named in findings related to resident dignity and pillow provision
Regional Director Clinical ServiceRegional Director Clinical ServiceNamed in findings related to resident clothing and belts
Staff ZAgency Certified Nursing Assistant (CNA)Named in elopement incident
Staff YSocial ServicesNamed in elopement incident and discharge planning
Staff XLicensed Practical Nurse (LPN)Named in elopement incident
Staff WCertified Nursing Assistant (CNA)Named in elopement incident
Staff ULicensed Practical Nurse (LPN)Named in elopement incident
Staff DCertified Nursing Assistant (CNA)Named in elopement incident and smoking materials findings
Staff RCertified Nursing Assistant (CNA)Named in elopement incident
Staff S3-11p.m. SupervisorNamed in elopement incident
Staff ERegistered Nurse (RN) and evening supervisorNamed in smoking materials findings
Staff FStaffing CoordinatorNamed in smoking materials findings
Nursing Home Administrator (NHA)Nursing Home AdministratorNamed in smoking materials and freezer maintenance findings
Maintenance DirectorMaintenance DirectorNamed in freezer maintenance findings
Staff YSocial ServicesNamed in discharge planning
Admissions DirectorAdmissions DirectorNamed in discharge planning
Director of RehabDirector of RehabNamed in discharge planning
Staff QDoctor of Physical Therapy (DPT)Named in discharge planning

Inspection Report

Routine
Deficiencies: 5 Date: Oct 7, 2020

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident safety, care planning, medication management, staffing information posting, and environmental conditions.

Findings
The facility was found to have multiple deficiencies including unclean and disrepair conditions in resident rooms and common areas, failure to implement a care plan for a resident at risk for falls, improper tube feeding administration, failure to post daily nurse staffing information, and improper labeling and disposal of medications.

Deficiencies (5)
Resident rooms and other spaces in two units were not clean and free from disrepair, including dusty air conditioner filters, dirty ceiling vents, peeling walls with biogrowth, unsecured screws accessible to residents, and unsanitary conditions in shower rooms and common areas.
Failure to implement a care plan for Resident #88 related to supervision for frequent falls, resulting in multiple falls without proper supervision or appropriate footwear.
Resident #94 did not receive tube feeding in accordance with physician orders on two of four days observed, including delayed start and incorrect flow rate of feeding.
Facility failed to post required daily nurse staffing information showing census, licensed and unlicensed staff, and actual hours worked for each shift.
Medications on two medication carts were improperly labeled or expired, including ophthalmology solutions and inhalers that were undated or past discard dates.
Report Facts
Deficiencies cited: 5 Falls: 3 Tube feeding flow rate: 65 Tube feeding flow rate observed: 55 Tube feeding flow rate corrected: 75

Employees mentioned
NameTitleContext
Staff PHousekeeperObserved using a dirty mop bucket on the secured south unit
Staff MCertified Nursing Assistant (CNA)Reported no showers given on Sundays and confirmed trash conditions in shower room
Assistant Director of Nursing (ADON)Provided observations and statements regarding facility conditions and care issues
Maintenance DirectorObserved and confirmed safety issues with wallboard and screws in resident rooms
Unit ManagerConfirmed observations and care plan implementation issues for Resident #88 and tube feeding issues for Resident #94
Nurse QNurseReported Resident #88 laughing after fall and assisted resident
Nurse ENurseHooked up tube feeding for Resident #94 late and unaware of feeding start time
Registered DietitianProvided input on tube feeding flow rate and nursing responsibilities
Nursing Home AdministratorConfirmed staffing posting deficiencies and provided policy documents
Staff Member KLicensed Practical Nurse/Nurse Supervisor (LPN)Observed expired and unlabeled medications on medication carts
Staff Member JLicensed Practical Nurse (LPN)Observed medication cart with expired and unlabeled medications

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