Genesis Hospice offers support and solace to patients and their families when a cure is beyond reach. This community specializes in end-of-life care and extends unwavering assistance to both patients and their families, ensuring comfort and understanding during this challenging phase of life. Serving 11 counties in Eastern Iowa and Western Illinois, including Genesis Medical Center in Aledo, they extend their hospice services to private residences, local healthcare facilities, and the exclusive Clarissa C. Cook Hospice House—the sole residential hospice center in Eastern Iowa and Western Illinois.
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What families are saying
Quality of care and staff professionalism
There is a significant issue with the professionalism and behavior of a specific male staff member with a British accent, who has been repeatedly described as rude, lacking compassion, and condescending during patient intake processes.
Care & staff
Quality of care and staff professionalism
There are mixed experiences regarding appointment scheduling and follow-ups. While the initial scheduling process is lengthy and follow-up appointments are significantly delayed, the overall treatment by the staff during appointments is generally respectful and considerate.
Care & staff
Home Information Genesis Palliative Care
Community Stability & Environment
Walk Score Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car.
48 / 100 Car-Dependent
Most errands require a car. Limited nearby destinations. Basic sidewalks but low connectivity. Residents likely drive for groceries, dining, and services.