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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 4th out of 34 homes in Delaware.| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 6m per day |
Most residents stay for extended periods and receive ongoing daily care.
36% of new residents, usually for short-term rehab.
16% of new residents, often for short stays.
48% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #20 / 30Payroll — State benchmarkedThis home is ranked 20th out of 30 homes in Delaware.Shows total annual staff payroll benchmarked to the Delaware average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Delaware average: 80.7%Gilpin Hall Nursing Home is administrated by Jessica Bannan.
Key information about the people who lead and staff this community.
In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Delaware state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | DE Average | vs. DE Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 35 | 64 | This facility has 45% fewer total deficiencies than a typical Delaware nursing home (35 vs. DE avg 64). Click this badge to view the full Delaware ranking.↓ 45% better |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 7 | 12.8 | This facility has 45% fewer deficiencies per year than a typical Delaware nursing home (7 vs. DE avg 12.8). Click this badge to view the full Delaware ranking.↓ 45% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 13, 2025, found the facility returned to substantial compliance with no deficiencies noted. Earlier inspections showed multiple deficiencies related to resident abuse prevention, medication management, infection control, supervision, and financial security. Complaint investigations substantiated incidents of resident-to-resident and staff-related abuse, including verbal and physical abuse, with corrective actions such as staff training and employee termination implemented. Enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history indicates some improvement over time, with the latest follow-up showing resolution of prior issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsDelaware average 4.4
Last Health inspection on Aug 2025
Delaware average 38.9
Delaware average 8.72
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 27 citations resulted from standard inspections; 2 of 27 resulted from complaint investigations; and 9 of 27 came from combined inspections (standard and complaint).
100% better than Delaware averageDelaware average: 0.9
100% better than Delaware averageDelaware average: 1.2
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Gilpin Hall Nursing Home is located in Wilmington, Delaware.
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1.7 miles from city center
Estimated distance in miles from Wilmington's city center to Gilpin Hall Nursing Home's address, calculated via Google Maps.
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Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
11% better than Delaware average
0% compared with Delaware average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
1,864 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 89 | 1 | 90 | 25,170 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 27 | 0 | 27 | 8,614 | 91 | 100% | 8.3 |
| Clinical Nurse Specialist | 12 | 0 | 12 | 3,893 | 91 | 100% | 7.7 |
| Other Dietary Services Staff | 18 | 0 | 18 | 3,268 | 91 | 100% | 5.3 |
| Registered Nurse | 8 | 0 | 8 | 1,159 | 83 | 91% | 7.6 |
| Administrator | 2 | 0 | 2 | 945 | 62 | 68% | 7.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 860 | 65 | 71% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Dietitian | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 426 | 64 | 70% | 6.7 |
| Qualified Social Worker | 0 | 2 | 2 | 405 | 69 | 76% | 5.8 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 123 | 46 | 51% | 2.7 |
| Medical Director | 1 | 0 | 1 | 55 | 11 | 12% | 5 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
94Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.0
17% better than Delaware averageDelaware average: 9.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.9
6% better than Delaware averageDelaware average: 19.0
Percent of long-stay residents whose need for help with daily activities has increased
15.9%
In line with Delaware averageDelaware average: 15.4%
Percent of long-stay residents whose ability to move independently worsened
11.8%
41% better than Delaware averageDelaware average: 19.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.0%
18% worse than Delaware averageDelaware average: 22.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
30% worse than Delaware averageDelaware average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
3.1%
31% better than Delaware averageDelaware average: 4.4%
Percent of long-stay residents with a urinary tract infection
6.1%
187% worse than Delaware averageDelaware average: 2.1%
Percent of long-stay residents who lose too much weight
5.4%
7% better than Delaware averageDelaware average: 5.8%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Delaware averageDelaware average: 6.0%
Percent of long-stay residents who received an antipsychotic medication
4.9%
55% better than Delaware averageDelaware average: 11.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
5% better than Delaware averageDelaware average: 95.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Delaware averageDelaware average: 97.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
| Complete Care at Hillside LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Wilmington | 106 | 88.5% | +10% | 3.71 | -7% | -20% | $0 | 31 | 7.8 | - | 96 | 52 | Pc De Opcos LLC | $13.8M | $6.5M | 46.7% | 85013 | ||||
| Cardia Healthcare Silverside |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Wilmington | 128 | 88.2% | +9% | 4.55 | -25% | -2% | $10.4k | 22 | 5.5 | 1 | 98 | 29 | - | $25.5M | $9.7M | 38% | 85056 | ||||
| Gilpin Hall Nursing Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Wilmington (Highlands) | 96 | 81.8% | +1% | 5.56 | -62% | +19% | $0 | 27 | 6.8 | - | 93 | 76 | Stephen Clark | $21.0M | $7.9M | 37.5% | 85047 | ||||
| Coral Springs Rehabilitation and Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Wilmington | 169 | 90.2% | +12% | 3.73 | -9% | -20% | $99.2k | 59 | 19.7 | 4 | 150 | 25 | Coral Springs LLC | $48.5M | $12.0M | 24.8% | 85004 |
Historical financial and operational data for Gilpin Hall Nursing Home based on CMS SNF Cost Reports.
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Gilpin Hall Nursing Home is in the Highlands neighborhood of Wilmington.
Rochelle Wilson is the Director of Nursing at Gilpin Hall Nursing Home.
Gilpin Hall Nursing Home has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to DE state health department records, Gilpin Hall Nursing Home's license number is 1063.
Gilpin Hall Nursing Home's occupancy is 98%.
The team at Gilpin Hall Nursing Home can be reached at [email protected].
Jessica Bannan is the administrator of Gilpin Hall Nursing Home.
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