Inspection Reports for
Glacier Hills, a CCRC
1200 Earhart Rd, Ann Arbor, MI 48105, United States, MI, 48105
Back to Facility Profile9 Reports
Inspection Report — Apr 24, 2026
Complaint Investigation
Date: Apr 24, 2026
Visit Reason
Investigation of a complaint received on 2026-04-22 about medication administration.
Complaint Details
Resident A missed a dose of medication: established. Additional findings: not established.
Findings
One rule violation was established related to medication administration.
Deficiencies (1)
R 325.1932 Resident’s medications: Resident A missed a dose of his Farxiga medication on 4/22/26 because the facility did not obtain the medication prior to it running out despite notifying the family and physician that day.
Report Facts
Corrective action plan due: 15
Inspection Report — Mar 25, 2025
Renewal
Date: Mar 25, 2025
Visit Reason
Renewal inspection of the adult foster care family home license.
Findings
The home was found in non-compliance with 2 rules; a written corrective action plan was required before the license is renewed.
Deficiencies (2)
R 325.1932 Resident medications: staff did not consistently follow prescribed medication administration orders, including narcotic count logs left blank on multiple dates and insulin administration not always as prescribed for Resident A.
R 325.1976 Kitchen and dietary: staff failed to complete required sanitization temperature tests on multiple dates, making it unclear if proper sanitization of dishware was completed.
Report Facts
Corrective action plan due: 15
Inspection Report — Nov 6, 2024
Complaint Investigation
Date: Nov 6, 2024
Visit Reason
Investigation of a complaint received on 2024-10-29 about neglect and poor meals.
Complaint Details
Resident A was neglected: established. Poor meals were served: not established. Additional findings: none.
Findings
Two allegations were investigated. Neglect of Resident A was substantiated due to lack of timely medical treatment. The allegation of poor meals served was unsubstantiated.
Deficiencies (1)
R 325.1921 Governing bodies, administrators, and supervisors: the facility failed to provide timely medical treatment to Resident A despite repeated requests, resulting in neglect.
Report Facts
Corrective action plan due: 15
Inspection Report — Mar 11, 2024
Renewal
Date: Mar 11, 2024
Visit Reason
License renewal notice; no inspection report attached. Administrative review without an on-site visit.
Findings
An administrative review revealed substantial compliance with the public health code and administrative rules regulating home for the aged facilities. The license has been renewed.
Inspection Report — Jun 23, 2022
Date: Jun 23, 2022
Visit Reason
The facility requested to reduce the licensed bed capacity from 301 to 116 beds.
Findings
The licensed bed reduction was reviewed and found to have no conflicts with the facility's request.
Report Facts
Room square footage: 185
Room square footage: 230
Room square footage: 291
Room square footage: 307
Room square footage: 309
Room square footage: 411
Room square footage: 501
Room square footage: 566
Day/dining/activity space square footage: 2686
Inspection Report — May 12, 2021
Date: May 12, 2021
Visit Reason
Addendum purpose: The facility has requested to reduce the licensed bed capacity from 331 to 301.
Findings
The license capacity was reviewed and found to have no conflicts with the requested reduction to 301 beds.
Report Facts
Inspection Report — Mar 1, 2021
Date: Mar 1, 2021
Visit Reason
Increase license bed capacity from 287 to 331 beds as an addendum to the original licensing study.
Findings
The Long Term Assisted Living area was found compliant with all applicable rules and the memory care program statement was determined compliant with MCL 333.20178. The Care and Rehabilitation Center building was determined compliant with MCL 333.21335.
Report Facts
Inspection Report — Mar 28, 2019
Date: Mar 28, 2019
Visit Reason
Increase capacity from 257 to 287 beds by adding 17 rooms to the home for the aged.
Findings
The addendum recommends extending licensure to encompass the third floor hallway of rooms, increasing capacity by 30 beds with two single-occupancy and 14 double-occupancy resident rooms plus a chapel.
Report Facts
Room count: 17
Single occupancy rooms: 2
Double occupancy rooms: 14
Square footage per room: 203
Square footage per room: 353
Day/dining/activity space square footage: 9983
Required square footage per occupant: 80
Required square footage per occupant: 30
Inspection Report — Jan 8, 2010
Date: Jan 8, 2010
Visit Reason
Addendum to the Original Licensing Study to modify the facility's capacity due to renovations and construction changes.
Findings
The facility's renovations caused a reduction of physical space for licensed beds. The capacity was reduced from 302 beds to 257 beds total.
Report Facts
4 CMS Surveys
Inspection Report — Mar 19, 2025
Plan of Correction
Date: Mar 19, 2025
Visit Reason
Plan of correction accepted for deficiencies cited in the survey completed on 03/19/2025.
Findings
Two deficiencies were cited related to resident call light accessibility and outdoor waste receptacle maintenance.
Deficiencies (2)
F 0558 Reasonably accommodate the needs and preferences of each resident: the facility failed to ensure a call light was kept within resident reach for one resident (#12) out of twelve residents reviewed.
F 0814 Dispose of garbage and refuse properly: the facility failed to effectively maintain outdoor waste receptacles and clean adjacent grounds and grease receptacles, increasing risk of contamination.
Inspection Report — Feb 15, 2024
Complaint Investigation
Date: Feb 15, 2024
Visit Reason
Investigation of complaints received about resident care, advance directives, hospital transfers, MDS assessments, care planning, activities of daily living assistance, food service sanitation, and facility maintenance.
Complaint Details
Failure to provide therapy schedules: established. Incomplete DNR documentation: established. Failure to provide transfer/discharge notices: established. Failure to notify bed hold policy: established. Untimely MDS assessment: established. Inaccurate MDS and discharge coding: established. Failure to complete PASARR and notify authority: established. Failure to revise care plan: established. Failure to provide scheduled showers: established. Inadequate food service cleaning and maintenance: established. Inadequate facility maintenance: established.
Findings
Multiple deficiencies were found including failure to provide therapy schedules, incomplete Do-Not-Resuscitate documentation, failure to provide timely transfer/discharge notices and bed hold policy notifications, untimely MDS assessments, inaccurate care plans, failure to provide scheduled showers, and inadequate cleaning and maintenance of food service equipment and facility physical plant.
Deficiencies (11)
The facility failed to provide Physical and Occupational Therapy schedules upon request for three residents, resulting in resident frustration.
The facility failed to ensure Do-Not-Resuscitate documents were completed in accordance with the Michigan Do-Not-Resuscitate Procedure Act for three residents, lacking required witness signatures and language.
The facility failed to provide written notification of facility-initiated transfers to residents or their representatives for three residents, risking uninformed transfers and appeal rights.
The facility failed to notify residents or their representatives in writing about the nursing home's bed hold policy for two residents, risking uninformed bed hold rights.
The facility failed to complete a timely quarterly Minimum Data Set assessment for one resident, risking unrecognized and unmet care needs.
The facility failed to ensure accuracy on a 5-day Minimum Data Set assessment for one resident and failed to complete a discharge MDS correctly for another, risking unmet care needs.
The facility failed to ensure a Preadmission/Annual Resident Review was completed and failed to notify the State Mental Health Authority for one resident, risking unmet mental health treatment and services.
The facility failed to revise the Care Plan for one resident, resulting in inaccurate care plans and potential unmet care needs.
The facility failed to provide scheduled showers for one resident, resulting in unmet care needs.
The facility failed to effectively clean and maintain food service equipment, including unprotected disposable utensils, soiled ventilation grills, improper utensil storage, and excessive dish machine pressure, increasing risk of cross-contamination and bacterial harborage.
The facility failed to effectively clean and maintain the physical plant, including soiled fans, damaged drywall, loose flooring strips, stained ceiling tiles, non-functional shower lights, fogged windows, and slow draining sinks, increasing risk of contamination and decreased illumination.
Inspection Report — Feb 15, 2024
Complaint Investigation
Date: Feb 15, 2024
Visit Reason
Investigation of a complaint received on 2024-02-13 about failure to provide showers and unmet care needs.
Complaint Details
Failure to provide scheduled showers: established.
Findings
The facility failed to provide showers for one resident on scheduled days, resulting in unmet care needs.
Deficiencies (1)
F 0677 Provide care and assistance to perform activities of daily living for any resident who is unable: Resident #48 went multiple days without receiving scheduled showers, and staff did not document refusals for missed showers on 10/19/23 and 10/23/23.
Inspection Report — Jan 11, 2023
Complaint Investigation
Date: Jan 11, 2023
Visit Reason
Investigation of a complaint received on 2023-01-08 about resident rights, notification, treatment, food safety, and facility maintenance.
Complaint Details
Resident preferences for sleep and therapy scheduling: established. Failure to notify resident and ombudsman of hospital transfer: established. Failure to provide bed hold policy: established. Failure to maintain IV orders and PICC line care: established. Food safety violations including sanitation and date marking: established. Facility maintenance issues including lighting and cleanliness: established.
Findings
Multiple deficiencies were found including failure to honor resident preferences, failure to notify residents and ombudsman of hospital transfers, failure to maintain IV orders and care, failure to maintain food safety and sanitation standards, and failure to maintain the physical plant.
Deficiencies (6)
F 0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice: The facility failed to ensure resident preferences were honored for 2 residents who preferred to sleep late and have care and therapy scheduled accordingly.
F 0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights: The facility failed to notify the resident and ombudsman in writing prior to transfer to the hospital for one resident.
F 0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave: The facility failed to provide the bed hold policy in writing to one resident upon hospital transfer.
F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals: The facility failed to write a peripheral intravenous order and complete peripheral intravenous maintenance for one resident and failed to complete routine PICC line dressing changes for another resident, resulting in potential for infection and complications.
F 0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards: The facility failed to effectively clean and maintain food service equipment, failed to date mark potentially hazardous ready-to-eat foods, failed to maintain food temperatures logs, and had unsanitary conditions in food preparation and storage areas.
F 0921 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public: The facility failed to effectively clean and maintain the physical plant including soiled ventilation grills, non-functional lights, damaged drywall, loose faucet handles, and slow draining sinks.
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