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Glacier Hills, a CCRC
Nursing Home, Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care & Skilled Nursing · Ann Arbor, MI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Glacier Hills at dusk with lighting Entrance of a senior living facility with landscaping Exterior view of Glacier Hills senior living facility Outdoor pergola with seating near the facility

Glacier Hills, a CCRC

Nursing Home, Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care & Skilled Nursing · Ann Arbor, MI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1200 Earhart Rd, Ann Arbor, MI 48105 View map
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Glacier Hills, a CCRC accepts Medicare and private pay.
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Glacier Hills, a CCRC accepts Medicare and private pay.

Overview of Glacier Hills, a CCRC

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If you’re looking for a secure, enriching, maintenance-free lifestyle, look no further than Glacier Hills, a CCRC located in beautiful Ann Arbor, MI, where residents can enjoy the best each day, on their way. And with a complete continuum of care available, residents have peace of mind knowing that resources are available should they be needed in the future. As a CCRC, it provides multiple levels of care at a single location, allowing residents to stay in the same place as their needs change over time.

Dedicated to promoting every aspect of quality of life, environment, and therapeutic strategy is utilized from social, emotional, spiritual, and intellectual to environmental and physical wellness. Residents can ease back while benefiting from the services provided in this community. At Glacier Hills, a CCRC, seniors can truly enjoy a secure living experience.

Facility Direct Line (866) 652-8789
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 59.9% Above MI avg. ▲ 59.9% Above MI avg.MI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 78.5% Above MI avg. ▲ 78.5% Above MI avg.MI average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 12.2% Above MI avg. ▲ 12.2% Above MI avg.MI average: 3.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 3.8% Above MI avg. ▲ 3.8% Above MI avg.MI average: 3.9Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Michigan averages

Rank #15 / 128Nurse hours — State benchmarked This nursing home is ranked 15th out of 128 nursing homes we track in Michigan for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Michigan average, with a ranking across 128 Michigan facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Total nursing care Info This nursing home is ranked 15th out of 128 nursing homes we track in Michigan for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

5h 3m

17% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 30m
+95% State avg: 46m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 26m
+62% State avg: 53m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 7m
−11% State avg: 2h 23m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 12m
+19% State avg: 3h 31m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
17m
+318% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
45m
+56% State avg: 29m per day · National avg: 28m per day

1 of 6 metrics below state avg

Standout metric: Physical Therapist is +318% above Michigan average

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 116 Rank #50 / 131Bed count — State benchmarked This nursing home is ranked 50th out of 131 nursing homes we track in Michigan for bed count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #155 / 157Walk Score — State benchmarked This nursing home is ranked 155th out of 157 nursing homes we track in Michigan for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Michigan facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
2 / 100
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
42

Source: CMS Provider Information, average daily residents (data as of Aug 2026)

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
22 days

About This Community

License Details

Facility TypeHomes For The Aged
StatusRegular
IssuanceAugust 1, 2026
ExpirationJuly 31, 2027
CountyWashtenaw
License NumberAH810236789
CMS Certification Number235223

Awards

U.S. News & World Report Best Senior Living (2024)U.S. News rates communities from independent surveys of residents and their families (the 2025 edition analyzed ~450,000 responses across 3,800+ communities) covering safety, caregiving, activities, dining, management and value. Only communities meeting its data thresholds earn a Best designation for that year.

Ownership & Operating Entity

Glacier Hills, a CCRC is legally operated by Glacier Hills Inc.

Profit StatusNonprofit

Therapy & Rehabilitation

1 service
Short-Term Rehabilitation

Additional Services

7 services
Cable TV and Internet
Daily Continental Breakfast
Utilities IncludedListed as: All utilities (excluding telephone)
MaintenanceListed as: Trash and snow removal · Interior maintenance for equipment and appliances · Maintenance of grounds
HousekeepingListed as: Bi-monthly housekeeping services
Laundry & LinenListed as: Weekly linen services
TransportationListed as: Shuttle service - campus and Ann Arbor community routes

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Library
Salon
Café
Wellness Center
Fitness Center
Performance Space
Activities
Art Programs
Music Programs
Field Trips
Gardening

Faith & Spiritual Life

Religious Affiliationfaith-based (Trinity Health Senior Communities)

Dining & Nutrition

InfoSourced directly from the team at Glacier Hills, a CCRC.
  • Continental breakfast.

Room Accommodations

Building TypeMid-rise
Studio
1 Bedroom Floor plans as listed by the community: Lupine (963 sq ft) · Peony (1,004–1,158 sq ft) · Copperwood (1,064 sq ft) · Redwood (695 sq ft) · Birchwood (773 sq ft) · Sagewood (920 sq ft) · Archwood (1,079 sq ft) · Breconridge (1,136 sq ft) Floor plans: Lupine, Peony, Copperwood, Redwood, Birchwood +3 more 695–1,158 sq ft
2 Bedroom Floor plans as listed by the community: Hydrangea (1,340–1,365 sq ft) · Hibiscus (1,450 sq ft) · Lindenwood (1,077 sq ft) · Sprucewood (1,320 sq ft) · Evergreen (1,546 sq ft) · Ravenwood (1,010 sq ft) · Sequoia (1,300 sq ft) · Woodbridge (1,370 sq ft) · Pinecrest (1,580 sq ft) · Oakwood (1,600 sq ft) Floor plans: Hydrangea, Hibiscus, Lindenwood, Sprucewood, Evergreen +5 more 1,010–1,600 sq ft
Cottage / Villa Floor plans as listed by the community: Villa Albany · Villa Columbia Floor plans: Villa Albany, Villa Columbia
In-Room Features
Full Kitchens In Select Units Studio Kitchenettes In Assisted Living Units

Contact Glacier Hills, a CCRC

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection History

In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.

Since 2010 · 16 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 4 deficiencies 9 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2010 vs. Michigan state average
Overall vs. MI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Michigan average:
• Total deficiencies (43% below)
• Deficiencies per inspection (69% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMI Averagevs. MI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 47.0 This facility has 43% fewer total deficiencies than a typical Michigan nursing home (4 vs. MI avg 7).↓ 43% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.41.3 This facility has 69% fewer deficiencies per inspection than a typical Michigan nursing home (0.4 vs. MI avg 1.3).↓ 69% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMI Averagevs. MI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 95.0 This facility has had 80% more total inspections than the Michigan average (9 vs. MI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 80% more
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2024 · 2 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 2

Michigan average 6.7

Last Health inspection on Mar 2025

Total health citations
13 Rank #18 / 127Health citations — State benchmarked This nursing home is ranked 18th out of 127 nursing homes we track in Michigan for health citations. Shows this facility's total health deficiency citations benchmarked to the Michigan State average, with a ranking across all 127 MI facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Michigan average 32.4

Citations per inspection
6.5 Rank #101 / 127Citations per inspection — State benchmarked This nursing home is ranked 101st out of 127 nursing homes we track in Michigan for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Michigan mean across 127 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Michigan average 4.79

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 13 citations resulted from standard inspections; and 1 of 13 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 2 years)
Critical health citations
0
100% better than Michigan average

Michigan average: 0.3

Serious health citations
0
100% better than Michigan average

Michigan average: 1.7

0 critical citations Michigan average: 0.3
0 serious citations Michigan average: 1.7
11 moderate citations Michigan average: 30
2 minor citations Michigan average: 0.4
Citations history (last 2 years)
Nutrition moderate citation Mar 19, 2025
Corrected
Resident Rights moderate citation Mar 19, 2025
Corrected
Environmental moderate citation Feb 15, 2024
Corrected
Nutrition moderate citation Feb 15, 2024
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 117
Employees 79
Contractors 38
Staff to resident ratio 2.79 : 1

117 total staff / 42 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).

66% more staff per resident than Michigan average
Michigan average ratio: 1.67 : 1 Michigan average ratio: 1.67 : 1See full Michigan ranking
Avg staff/day 36
Average shift 7.2 hours
9% worse than Michigan average
Michigan average: 7.9 hours Michigan average shift: 7.9 hoursSee full Michigan ranking
Total staff hours (quarter) 23,686

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 8 RN Staff are full-time employees. No contractors work on this role. 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 18 LPN Staff are full-time employees. No contractors work on this role. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 40 CNA Staff are full-time employees. No contractors work on this role. 40
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

20.3%

4,816 contractor hours this quarter

Respiratory Therapy Technician: 12 Physical Therapy Assistant: 8 Physical Therapy Aide: 6 Speech Language Pathologist: 5 Qualified Social Worker: 3 Occupational Therapy Assistant: 3 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant400407,37192100%6.9
Licensed Practical Nurse180185,48292100%8.5
Clinical Nurse Specialist7072,3947177%8.4
Registered Nurse8081,8888896%11.2
Physical Therapy Assistant0881,5319199%6.3
Respiratory Therapy Technician012121,23392100%4.8
Physical Therapy Aide0668767278%6.4
Mental Health Service Worker4048146368%8.2
Speech Language Pathologist0557937076%4.6
Administrator1014645863%8
Nurse Practitioner1014565762%8
Qualified Social Worker0333186672%4.8
Medical Director011331314%2.5
Occupational Therapy Assistant033315358%0.6
40 Certified Nursing Assistant
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
7 Clinical Nurse Specialist
% of Days 77%
8 Registered Nurse
% of Days 96%
View All Staffing Data in Ann Arbor

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Above average Michigan avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.6%
17% better than Michigan average

Michigan average: 83.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.2%
83% better than Michigan average

Michigan average: 1.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
25% better than Michigan average

Michigan average: 79.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 30.3%
25% worse than Michigan average

Michigan average: 24.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.0%
30% better than Michigan average

Michigan average: 11.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.8%
In line with Michigan average

Michigan average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 53.4%
In line with Michigan average

Michigan average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 71.2%
41% better than Michigan average

Michigan average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

59% of new residents, often for short stays.

Typical stay 7 - 8 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)

Total residents 42
Medicare
39
92.9% of residents
Medicaid
3
7.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Nonprofit
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$23.4M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$8.0M
Nonprofit
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$23.4M Rank #9 / 119Net patient revenue — State benchmarked This nursing home is ranked 9th out of 119 nursing homes we track in Michigan. Shows this facility's net patient revenue compared to the Michigan average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$8.0M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$2.6M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #14 / 119Payroll costs — State benchmarked This nursing home is ranked 14th out of 119 nursing homes we track in Michigan. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Michigan average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$11.4M 48.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #99 / 119Payroll % of net patient revenue — State benchmarked This nursing home is ranked 99th out of 119 nursing homes we track in Michigan. Shows payroll as a percentage of net patient revenue versus the Michigan average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$19.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$31.3M
How we calculate these figures

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 235223

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (59% of admissions), and a typical private pay stay runs around 7 - 8 months.

Admissions
673 total

Coverage residents most often arrive under.

Medicare 41%
Private pay 59%
Discharges
821 total

Coverage residents most often leave under.

Medicare 42%
Private pay 58%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Glacier Hills, a CCRC

Address 3.9 miles from city center Info Estimated distance in miles from Ann Arbor's city center to Glacier Hills, a CCRC's address, calculated via Google Maps. — 1.71 miles to nearest hospital (VA Ann Arbor Healthcare System)

Calculate Travel Distance to Glacier Hills, a CCRC

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Address

Compare Nursing Homes around Ann Arbor

Info below is compiled from CMS reports & the MI Licensing & Regulatory Affairs (LARA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Michigan average is: 58.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Glacier Hills, a CCRC ★ ★ ★ ★ ★
NH
AL
CCRC
IL
MC
SNF
Ann Arbor (King)
116
Facility 116
MI AVG 102
Rank #50 / 131
--
5.04
Facility 5.04
MI AVG 4.33
Rank #15 / 128
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -33%+17%
$0
Facility $0
MI AVG $78.1k
Rank #1 / 128
13
Facility 13
MI AVG 32.4
Rank #18 / 127
6.5
Facility 6.5
MI AVG 4.8
Rank #101 / 127
-42-
2
Facility 2
MI AVG 41
Rank #155 / 157
Glacier Hills Inc
$23.4MFiscal year ending 06/2024
Facility $23.4MFiscal year ending 06/2024
MI AVG $13.3M
Rank #9 / 119
$11.4MFiscal year ending 06/2024
Facility $11.4MFiscal year ending 06/2024
MI AVG $7.7M
Rank #14 / 119
48.8%Fiscal year ending 06/2024
Facility 48.8%Fiscal year ending 06/2024
MI AVG 58.7%
Rank #99 / 119
235223
Regency At Bluffs Park ★ ★ ☆ ☆ ☆
NH
AL
Ann Arbor
71
Facility 71
MI AVG 102
Rank #96 / 131
91.5%
Facility 91.5%
MI AVG 79.2%
Rank #38 / 105
+16%
4.49
Facility 4.49
MI AVG 4.33
Rank #31 / 128
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ -2%+4%
$26.9k
Facility $26.9k
MI AVG $78.1k
Rank #95 / 128
50
Facility 50
MI AVG 32.4
Rank #103 / 127
8.3
Facility 8.3
MI AVG 4.8
Rank #119 / 127
665-
21
Facility 21
MI AVG 41
Rank #121 / 157
Duane Gray
$11.4MFiscal year ending 12/2023
Facility $11.4MFiscal year ending 12/2023
MI AVG $13.3M
Rank #61 / 119
$6.0MFiscal year ending 12/2023
Facility $6.0MFiscal year ending 12/2023
MI AVG $7.7M
Rank #70 / 119
52.6%Fiscal year ending 12/2023
Facility 52.6%Fiscal year ending 12/2023
MI AVG 58.7%
Rank #76 / 119
235658
The Gilbert Residence ★ ★ ★ ☆ ☆
NH
AL
HOS
MC
Ypsilanti (Bell Kramer)
58
Facility 58
MI AVG 102
Rank #104 / 131
--- ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ☆ ☆ ☆ ☆ ------30-
89
Facility 89
MI AVG 41
Rank #1 / 157
The Gilbert Residence, Inc---2.3E+105

Rank badges are statewide and care-type specific: each nursing home is ranked against every other MI nursing home we track that reports that metric, not just the 3 on this page. See how we rank facilities

Nursing Home Explorer

Financial Assistance for
Nursing Home in Michigan

Glacier Hills, a CCRC is located in Ann Arbor, Michigan.
Here are the financial assistance programs available to residents in Michigan.

Get Financial aid guidance

MI Choice Waiver

Michigan Medicaid MI Choice Waiver

Age 65+ or disabled
General Michigan resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MI

Delivered through regional waiver agents; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Adult day care ($65/day)

Home Help Program

Michigan Home Help

Age 65+ or disabled
General Michigan resident, Medicaid- eligible or low-income.
Income Limits ~$1,732/month individual, Medicaid threshold
Asset Limits $2,000 individual
MI

Can hire family caregivers; less intensive than waiver.

Benefits
Personal care (up to 60 hours/month) Homemaker services Respite (varies)

Program of All-Inclusive Care for the Elderly (PACE)

Michigan PACE

Age 55+
General Michigan resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple).
MI

16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy Respite

Medicare Savings Program (MSP)

Michigan Medicare Savings Program

Age 65+ or disabled
General Michigan resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MI

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Michigan NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MI

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Michigan VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Michigan resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MI

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Frequently Asked Questions about Glacier Hills, a CCRC

What neighborhood is Glacier Hills, a CCRC in?

Glacier Hills, a CCRC is in the King neighborhood of Ann Arbor.

Who is the owner of Glacier Hills, a CCRC?

Glacier Hills, a CCRC is legally operated by Glacier Hills Inc.

Is Glacier Hills, a CCRC in a walkable area?

Glacier Hills, a CCRC has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Glacier Hills, a CCRC?

According to MI state health department records, Glacier Hills, a CCRC's license number is AH810236789.

When does Glacier Hills, a CCRC's license expire?

According to MI state health department records, Glacier Hills, a CCRC's license expires on July 31, 2027.

What is the occupancy rate at Glacier Hills, a CCRC?

Glacier Hills, a CCRC's occupancy is 85.3%.

Are pets allowed at Glacier Hills, a CCRC?

Yes, Glacier Hills, a CCRC allows residents to bring their pets.

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