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Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Glen Arden Inc

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Glen Arden Inc

Overview of Glen Arden INC
Glen Arden is a continuing care retirement community located in Goshen, NY. It offers an active lifestyle for seniors aged 62 and older, with the assurance of long-term care. The community provides independent living, enriched housing, and skilled nursing services all on one campus.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 22m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 40

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the state average
Occupancy rate 71.2%
Residents per day (avg) 34
Occupancy rate
71.2%
Residents per day (avg)
34

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

53% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

20% of new residents, often for short stays.

Typical stay 10 - 11 months

Medicaid

27% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Finances and operations

Voluntary non-profit community
Home revenue
$12.1M
Operating deficit
-$2.2M
Voluntary non-profit community
Home revenue
$12.1M
Operating deficit
-$2.2M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
25% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.2M
Total costs $14.2M
Bed community size
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

License Details

Facility TypeNursing Home
StatusActive
CountyOrange

Additional Licensing Details

License Number3523303N
CMS Certification Number335802

Ownership & Operating Entity

Owner NameElant Inc (Not for Profit)

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs

Additional Services

1 service
Enriched Housing

Additional Policies & Features

Minimum Age62

Amenities & Lifestyle

0 amenities
Specific ProgramsIndependent Living, Enriched Housing, Skilled Nursing Program, Health Services, Activities & Events

Contact Glen Arden Inc

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

7 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

New York average: 9 inspections

11 complaints

27.5 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 79 complaints

Latest inspection

Date July 2, 2024
Complaint Investigation

25 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

25 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New York average: 22 deficiencies

Inspection Report Summary for Glen Arden Inc

The most recent inspection on July 2, 2024, identified multiple deficiencies related to quality of care and the environment, all of which were corrected by October 2024. Earlier inspections showed recurring issues with reporting to the national health safety network and various health and safety code citations involving food sanitation, accident hazards, and facility systems. Deficiencies primarily involved care planning, infection control, medication labeling, and maintaining a safe and comfortable environment. Complaint investigations were not substantiated in the available reports. The facility has shown a pattern of addressing identified issues within a few months, indicating responsiveness to inspection findings.

Health Inspection History

Inspections
Total health inspections 3

State average N/A


Last Health inspection on Jul 2024

Total health citations 20

State average N/A

Citations per inspection
6.67

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 20 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
In line with State average

State average: N/A


Serious Health citations More info 1
In line with State average

State average: N/A

0 critical citations More info State average: N/A

1 serious citation More info State average: N/A

17 moderate citations More info State average: N/A

2 minor citations More info State average: N/A
Citations history (last 3 years)
Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Jul 02, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 02, 2024
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Jul 02, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jul 02, 2024
Corrected

Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.

Filter by care type
Glen Arden Inc
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Goshen - 40 - - -
Anton’s Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Boerne - 10 - - -
Job Haines Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Bloomfield - 40 - 85 Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe - 16 - 27 Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe - 12 - 8 -

Places of interest near Glen Arden Inc

Address 0.0 miles from city center Info Estimated distance in miles from Goshen's city center to Glen Arden Inc's address, calculated via Google Maps.

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 125
Employees 64
Contractors 61
Staff to resident ratio 3.57:1
0% compared with State average

State average ratio: 0:0

Avg staff/day 25
Average shift 8.3 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 18,933
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 33
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 16
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 55
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

11.1%

2,110 contractor hours this quarter

Certified Nursing Assistant: 29 Registered Nurse: 19 Licensed Practical Nurse: 10 Occupational Therapy Aide: 2 Medical Director: 1
Staff by category
Certified Nursing Assistant 26 29 55 9,071 91 100% 8.9
Registered Nurse 14 19 33 3,326 91 100% 8.9
Licensed Practical Nurse 6 10 16 1,924 90 99% 9.6
Other Social Services Staff 2 0 2 919 69 76% 7.7
Dietitian 2 0 2 837 69 76% 7.8
Respiratory Therapy Technician 2 0 2 825 64 70% 6.9
Physical Therapy Assistant 4 0 4 538 68 75% 4.8
Administrator 1 0 1 413 55 60% 7.5
Mental Health Service Worker 1 0 1 369 48 53% 7.7
Nurse Practitioner 1 0 1 176 22 24% 8
Clinical Nurse Specialist 1 0 1 170 23 25% 7.4
Occupational Therapy Aide 0 2 2 161 26 29% 6.2
Medical Director 0 1 1 84 14 15% 6
Physical Therapy Aide 3 0 3 64 14 15% 4.3
Qualified Social Worker 1 0 1 57 13 14% 4.4
55 Certified Nursing Assistant
% of Days 100%
33 Registered Nurse
% of Days 100%
16 Licensed Practical Nurse
% of Days 99%
2 Other Social Services Staff
% of Days 76%
2 Dietitian
% of Days 76%
2 Respiratory Therapy Technician
% of Days 70%
4 Physical Therapy Assistant
% of Days 75%
1 Administrator
% of Days 60%
1 Mental Health Service Worker
% of Days 53%
1 Nurse Practitioner
% of Days 24%
1 Clinical Nurse Specialist
% of Days 25%
2 Occupational Therapy Aide
% of Days 29%
1 Medical Director
% of Days 15%
3 Physical Therapy Aide
% of Days 15%
1 Qualified Social Worker
% of Days 14%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 35
Medicare
10
28.6% of residents
Medicaid
1
2.9% of residents
Private pay or other
24
68.6% of residents
Programs & Services
CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.3
66% worse than State average

State average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 34.1
88% worse than State average

State average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 29.0%
76% worse than State average

State average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 36.6%
121% worse than State average

State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 36.7%
72% worse than State average

State average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.8%
130% worse than State average

State average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.3%
25% better than State average

State average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 7.1%
406% worse than State average

State average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.6%
40% better than State average

State average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.0%
89% better than State average

State average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.3%
58% better than State average

State average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 92.3%
In line with State average

State average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than State average

State average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 42.5%
44% worse than State average

State average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 56.4%
28% worse than State average

State average: 78.8%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $108K
63% higher than State average

State average: $66K

Number of fines 1
51% fewer fines than State average

State average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
759% more payment denials than State average

State average: 0.1

Fines amount comparison
Fines amount comparison
This facility $108K
State average $66K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 2, 2024
$108K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jul 2, 2024
10 days

Last updated: Jan 2026

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