Inspection Reports for
Glenwood Springs Healthcare

2305 BLAKE AVE, GLENWOOD SPRINGS, CO, 81601-

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 10 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

92% worse than Colorado average
Colorado average: 5.2 deficiencies/year

Deficiencies per year

16 12 8 4 0
2022
2023
2024

Inspection Report

Routine
Census: 40 Deficiencies: 2 Date: Oct 17, 2024

Visit Reason
The inspection was conducted as a routine survey to assess compliance with regulatory requirements related to resident care, including nutrition and staffing adequacy.

Findings
The facility failed to accurately obtain and document resident weights per physician orders, specifically for Resident #6, and failed to provide sufficient nursing staff to meet residents' needs in a timely manner, resulting in delayed call light responses. Both issues were associated with minimal harm or potential for actual harm.

Deficiencies (2)
F 0692: The facility failed to accurately obtain and document Resident #6's weights and did not weigh the resident per physician's orders, leading to inaccurate weight records.
F 0725: The facility failed to provide enough nursing staff daily to meet resident needs and did not have a licensed nurse in charge on each shift, resulting in untimely responses to resident call lights.
Report Facts
Residents in facility: 40 Call lights turned on: 200 Call lights turned on: 150 Call lights turned on: 126 Call lights turned on: 141 Call lights turned on: 162 Call lights turned on: 163 Call lights turned on: 144 Call lights turned on: 167 Call lights turned on: 162 Call lights turned on: 169 Call lights turned on: 122 Call lights turned on: 144 Call lights turned on: 147 Call lights turned on: 207 Call lights turned on: 130 Weight of wheelchair: 43.5

Employees mentioned
NameTitleContext
Registered DietitianInterviewed regarding nutritional recommendations and weight monitoring.
Director of NursingInterviewed regarding weight documentation and staffing issues; provided follow-up documentation.
Nursing Home AdministratorInterviewed regarding facility assessment and call light response times.

Inspection Report

Routine
Deficiencies: 7 Date: Oct 17, 2024

Visit Reason
The inspection was conducted to evaluate compliance with regulatory standards related to resident care, safety, infection control, food service, and other operational aspects of the nursing home.

Findings
The facility was found deficient in multiple areas including failure to address resident complaints about call light response times, improper blood pressure measurement technique, lack of individualized activities in residents' preferred language, unsafe hot water temperatures, inadequate fall prevention and post-fall assessments, serving food at improper temperatures, unsanitary food storage and handling practices, and failure to offer COVID-19 vaccinations and education to eligible residents.

Deficiencies (7)
F 0565: The facility failed to promptly address resident group complaints about long call light response times, resulting in unresolved concerns and delays in staff assistance.
F 0658: The facility failed to ensure Resident #12's blood pressure was measured according to professional standards by placing the cuff over clothing.
F 0679: The facility failed to provide individualized activities in Spanish for Resident #15, whose preferred language was Spanish.
F 0689: The facility failed to maintain safe hot water temperatures, initiate timely fall prevention plans, and complete neurological assessments after a fall for Resident #6.
F 0804: The facility failed to serve food at palatable temperatures, with salads served too warm and hot foods served lukewarm during meal service.
F 0812: The facility failed to store dented canned foods properly and failed to perform appropriate hand hygiene during food preparation and service.
F 0880: The facility failed to offer COVID-19 vaccinations and provide vaccination education to eligible residents #28, #12, #5, and #17.
Report Facts
Call lights activated: 200 Call lights delayed over 15 minutes: 40 Hot water temperature: 131 Hot water heater temperature: 140 Fall risk evaluation date: Jul 2, 2024 Fall incident date: Aug 21, 2024 Food temperature: 41 Food temperature: 85.2 Food temperature: 107

Employees mentioned
NameTitleContext
RN #2Registered NurseNamed in blood pressure measurement deficiency
DONDirector of NursingInterviewed regarding blood pressure measurement, fall prevention, and COVID-19 vaccination deficiencies
ADActivity DirectorInterviewed regarding lack of Spanish language activities
CNA #1Certified Nurse AideInterviewed regarding fall prevention and activities
MSDMaintenance Services DirectorInterviewed regarding hot water temperature deficiencies
CK #1CookInterviewed regarding food temperature and hand hygiene deficiencies
DMDietary ManagerInterviewed regarding food service deficiencies and dented can storage
IPInfection PreventionistInterviewed regarding COVID-19 vaccination program

Inspection Report

Complaint Investigation
Deficiencies: 6 Date: Jul 31, 2024

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to provide appropriate pressure ulcer care and prevent new pressure ulcers from developing in Resident #1.

Complaint Details
The complaint investigation focused on Resident #1's pressure ulcer care. The resident developed two pressure ulcers at the facility that worsened to stage 4. The facility was found to have failed in timely care planning, wound assessment, physician notification, and intervention implementation. Resident #1 reported not always receiving weekly skin assessments and not receiving promised specialty shoes. The medical director and staff interviews confirmed these failures and the avoidability of the wounds.
Findings
The facility failed to timely implement care plans and interventions to prevent and treat pressure injuries for Resident #1, resulting in two stage 2 pressure injuries worsening to stage 4. The facility also failed to conduct consistent weekly wound assessments, notify physicians of wound deterioration, and implement new interventions as wounds worsened. Resident #1 was documented to refuse some care, but the facility did not adequately reoffer care or educate the resident on risks. A Performance Improvement Plan was initiated to address wound care deficiencies.

Deficiencies (6)
F 0686: The facility failed to provide appropriate pressure ulcer care and prevent new ulcers from developing, resulting in two stage 2 pressure injuries worsening to stage 4 in Resident #1.
The facility failed to conduct weekly wound assessments consistently between 5/6/24 and 7/30/24, missing several weekly assessments.
The facility failed to notify the resident's physician or medical director when pressure injuries worsened to stage 4.
The facility failed to implement new interventions after wound deterioration was documented on multiple occasions between 5/30/24 and 6/28/24.
The facility failed to provide promised specialty footwear (DARCO boot) to Resident #1.
The facility failed to reoffer care or educate Resident #1 adequately after documented refusals of care related to wound management.
Report Facts
Pressure ulcer measurements: 2.8 Pressure ulcer measurements: 2 Pressure ulcer measurements: 1 Pressure ulcer measurements: 1.2 Pressure ulcer measurements: 1 Pressure ulcer measurements: 1.5 Pressure ulcer measurements: 4 Pressure ulcer measurements: 0.3

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseInterviewed regarding Resident #1's care refusals and wound care
DONDirector of NursingInterviewed about wound care management, facility deficiencies, and Performance Improvement Plan
NHANursing Home AdministratorInterviewed about facility notification failures and wound care oversight
MDMedical DirectorInterviewed regarding Resident #1's wounds, physician notifications, and wound care recommendations

Inspection Report

Routine
Deficiencies: 9 Date: Mar 30, 2023

Visit Reason
Routine inspection of Glenwood Springs Healthcare to assess compliance with regulatory standards including resident care, medication administration, activities, vision and dental services, food and nutrition services, and infection control.

Findings
The facility failed to consistently honor resident bathing preferences, clarify medication orders for diclofenac gel, ensure certified nurse aide medication authority, provide adequate activities, maintain vision and dental care follow-up, provide trauma-informed care, and maintain proper food safety and infection control practices including hand hygiene and PPE use.

Deficiencies (9)
F 0561: The facility failed to honor resident bathing preferences for three residents, resulting in inconsistent shower provision contrary to their choices.
F 0658: The facility failed to clarify physician orders for diclofenac gel, resulting in administration without proper dose measurement.
F 0659: The facility failed to ensure a certified nurse aide with medication authority was properly licensed, resulting in unqualified medication administration.
F 0679: The facility failed to provide adequate activities and develop comprehensive care plans addressing socialization and activity needs for two residents.
F 0685: The facility failed to ensure proper follow-up for eye care for two residents, including scheduling cataract surgery and annual eye exams.
F 0699: The facility failed to provide trauma-informed care for a resident with PTSD, lacking assessment of triggers and individualized care planning.
F 0791: The facility failed to assist a resident in obtaining dental services and did not ensure dental services were offered or scheduled.
F 0802: The facility failed to provide sufficient support personnel to safely and effectively carry out food and nutrition service functions, including improper dishwasher use, inadequate hand hygiene, improper food cooling, and unsafe food storage.
F 0880: The facility failed to maintain an infection prevention and control program, including inadequate hand hygiene, improper PPE use, and insufficient housekeeping cleaning practices.
Report Facts
Dishwasher sanitizer concentration: 300 Dishwasher rinse temperature: 105 Dishwasher rinse temperature: 142 Chicken cooking temperature: 160 Resident #22 BIMS score: 2 Resident #40 BIMS score: 1 Resident #15 BIMS score: 15 Resident #12 BIMS score: 14

Employees mentioned
NameTitleContext
CNA #1Certified Nurse AideWorked with medication authority without proper state licensure
RN #2Registered NurseUnaware diclofenac gel required measured dose; observed administering medication
LPN #1Licensed Practical NurseAdministered diclofenac gel without measuring dose
DA #1Dietary AideObserved multiple hand hygiene and glove use violations in food preparation and serving
DMDining ManagerInterviewed about food safety, dishwasher use, and hand hygiene practices
RDRegistered DietitianProvided policies and interviewed about food safety and infection control
HSKP #1HousekeeperObserved failing to change gloves or perform hand hygiene between cleaning tasks
NHANursing Home AdministratorInterviewed multiple times about facility policies, deficiencies, and corrective actions
ADONAssistant Director of NursingInterviewed about infection control and staff training
SSDSocial Services DirectorInterviewed about ancillary services scheduling and resident care
RNCRegional Nurse ConsultantInterviewed about clinical oversight and behavioral health services

Inspection Report

Routine
Deficiencies: 6 Date: Jan 11, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, pressure ulcer prevention, restorative services, catheter care, food service, and kitchen sanitation.

Findings
The facility failed to honor resident bathing preferences, provide appropriate pressure ulcer care, ensure restorative services for a resident, maintain proper catheter care, serve palatable food at safe temperatures, and maintain sanitary kitchen conditions.

Deficiencies (6)
F 0561: The facility failed to honor bathing preferences for four residents, resulting in infrequent showers or baths not aligned with their wishes.
F 0686: The facility failed to provide appropriate care for a resident's unstageable pressure injury, including delayed provision of pressure reducing mattress and incomplete documentation.
F 0688: The facility failed to provide restorative nursing services for a resident discharged from therapy, resulting in functional decline.
F 0690: The facility failed to provide consistent suprapubic catheter care with soap and water and failed to document abnormal findings of redness and drainage at the catheter site.
F 0804: The facility failed to ensure food was served at safe and appetizing temperatures and failed to provide palatable food choices, leading to resident complaints.
F 0812: The facility failed to handle ready-to-eat foods properly, maintain sanitary food storage, and keep the kitchen clean and in good repair.
Report Facts
Days without documented catheter care: 5 Pressure injury measurement: 3 Food temperature: 89 Food temperature: 90 Food temperature: 110 Food temperature: 115

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseNamed in catheter care deficiency and corrective action
Director of NursingDirector of NursingInterviewed regarding bathing, pressure injury care, catheter care, and restorative services
Dietary CookDietary CookObserved mishandling food and failure to document food temperatures
Dietary SupervisorDietary SupervisorInterviewed about food service issues and kitchen sanitation
Director of TherapyDirector of TherapyInterviewed regarding restorative services for Resident #5

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