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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 53m per day | ▲ 26% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 29m per day | ▲ 93% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 47m per day | ▲ 27% State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 0m per day | ▲ 58% State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 29m per day | ▲ 314% State avg: 7m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 52m per day | ▲ 86% State avg: 28m per day · National avg: 28m per day |
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
6% of new residents, usually for short-term rehab.
69% of new residents, often for short stays.
26% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #257 / 344Payroll — state benchmarkedThis home is ranked 257th out of 344 homes in New York.Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the New York average: 88.3%Good Shepherd Village at Endwell is legally operated by Good Shepherd Village at Endwell, Inc. (Not for Profit).
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
This facility has 1 enforcement action. 57% of New York assisted living residences have zero, and the statewide average is 0.9.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 29 | This facility has 59% fewer total citations than a typical New York assisted living residence (12 vs. NY avg 29).↓ 59% better |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 9 | 20 | This facility has 55% fewer health citations than a typical New York assisted living residence (9 vs. NY avg 20).↓ 55% better |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 3 | 4 | This facility has 25% fewer life safety citations than a typical New York assisted living residence (3 vs. NY avg 4).↓ 25% better |
|
Citations per year
Average citations per year since 2021.
| 2.4 | 5.8 | This facility has 59% fewer citations per year than a typical New York assisted living residence (2.4 vs. NY avg 5.8).↓ 59% better |
|
Citations per inspection
Average citations per inspection.
| 2.4 | 3.2 | This facility has 25% fewer citations per inspection than a typical New York assisted living residence (2.4 vs. NY avg 3.2).↓ 25% better |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 9 | This facility has 44% fewer total inspections than a typical New York assisted living residence (5 vs. NY avg 9).↓ 44% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 5 | 5 | This facility has inspections with citations in line with the New York average (5 vs. NY avg 5).— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse |
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 23 | 79 | This facility has 71% fewer total complaints than a typical New York assisted living residence (23 vs. NY avg 79).↓ 71% better |
|
Complaints per year
Average complaints per year since 2021.
| 4.6 | 15.8 | This facility has 71% fewer complaints per year than a typical New York assisted living residence (4.6 vs. NY avg 15.8).↓ 71% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.71 | 0.50 | This facility has 42% more complaints per bed than a typical New York assisted living residence (0.71 vs. NY avg 0.5).↑ 42% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 5 | 15 | This facility has 67% fewer complaint investigations than a typical New York assisted living residence (5 vs. NY avg 15).↓ 67% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection of Good Shepherd Village at Endwell on September 30, 2025, had no deficiencies. Earlier inspections were also free of citations or deficiencies, indicating consistent compliance in recent years. An enforcement action occurred in 2021 related to Quality of Care, which included a stipulation and a fine, but no other enforcement actions or fines are listed in the available reports. There were no complaint investigations noted in the records. This history suggests the facility has maintained or improved its compliance since the 2021 enforcement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsState average N/A
Last Health inspection on Mar 2024
State average N/A
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 15 citations resulted from standard inspections.
In line with State averageState average: N/A
0
In line with State averageState average: N/A
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 21, 2024
Corrected
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Mar 21, 2024
Corrected
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Mar 21, 2024
Corrected
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Nov 10, 2021
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
3
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
3
3 Disposed
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2012
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2013
0.0 miles from city center
Estimated distance in miles from Endwell's city center to Good Shepherd Village at Endwell's address, calculated via Google Maps.
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Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
31Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.6
38% worse than State averageState average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.2
50% worse than State averageState average: 18.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
23.2%
41% worse than State averageState average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
17.6%
6% worse than State averageState average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
40.7%
91% worse than State averageState average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
12.0%
302% worse than State averageState average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
4.4%
38% better than State averageState average: 7.2%
Percent of long-stay residents with a urinary tract infection
4.4%
216% worse than State averageState average: 1.4%
Percent of long-stay residents who lose too much weight
10.5%
72% worse than State averageState average: 6.1%
Percent of long-stay residents who have depressive symptoms
6.5%
64% better than State averageState average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
14.5%
15% worse than State averageState average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.5%
In line with State averageState average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.8%
In line with State averageState average: 95.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.06
20% worse than State averageState average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.42
69% better than State averageState average: 1.35
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.7%
19% worse than State averageState average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.9%
21% worse than State averageState average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.2%
15% better than State averageState average: 9.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the New York State Department of Health.
| Good Shepherd Village at Endwell |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Endwell (Town Of Union) | - | 32 | 46 | - |
| Job Haines Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | - | 40 | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
Historical financial and operational data for Good Shepherd Village at Endwell based on CMS SNF Cost Reports.
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Good Shepherd Village at Endwell is in the Town of Union neighborhood of Endwell.
The legal owner and operator of Good Shepherd Village at Endwell is Good Shepherd Village at Endwell, Inc. (Not for Profit).
Good Shepherd Village at Endwell has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to NY state health department records, Good Shepherd Village at Endwell's license number is 0363301N.
Good Shepherd Village at Endwell's occupancy is 100%.
Good Shepherd Village at Endwell has 32 beds.
Good Shepherd Village at Endwell has had 12 recently reported deficiencies.
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