Inspection Reports for
Greenridge Senior Living

2150 PYRAMID DRIVE, RICHMOND, CA, 94803

Back to Facility Profile

Deficiencies (last 4 years)

Deficiencies (over 4 years) 0.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

80% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2022
2023
2024
2025

Occupancy

Latest occupancy rate 55% occupied

Based on a November 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

20% 40% 60% 80% 100% Apr 2022 Jul 2023 Jul 2024 Jul 2025 Nov 2025

Inspection Report

Complaint Investigation
Census: 21 Capacity: 38 Deficiencies: 0 Date: Nov 18, 2025

Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation of unlawful eviction received on 2025-11-13.

Complaint Details
The complaint alleged unlawful eviction. The investigation included interviews and document reviews. The eviction notice complied with regulation 87224, and the resident had not received medication for approximately two months and exhibited behavioral issues. The allegations were unsubstantiated.
Findings
The investigation found that the facility issued a 30-day eviction notice meeting regulatory requirements due to non-payment and the resident's need for a higher level of care. The allegations were unsubstantiated due to lack of preponderance of evidence.

Report Facts
Facility Capacity: 38 Resident Census: 21

Employees mentioned
NameTitleContext
Carol FowlerLicensing Program AnalystConducted the complaint investigation and delivered findings
Tamika HillManagerFacility manager met during the investigation and involved in eviction process
Carry TownsonBusiness Office ManagerInvolved in delivering eviction notice to resident's responsible party

Inspection Report

Complaint Investigation
Census: 21 Capacity: 38 Deficiencies: 3 Date: Aug 14, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by complaints received on 2025-03-27 regarding staff reporting compliance, medication administration, and record accuracy at Greenridge Senior Living Facility.

Complaint Details
The complaint investigation was substantiated for allegations that staff did not comply with reporting requirements, did not maintain accurate records, and failed to ensure medication administration by skilled professionals. Other allegations about planned activities, staff communication, and resident care level were unsubstantiated.
Findings
The investigation substantiated that staff failed to comply with reporting requirements, did not maintain accurate resident records, and did not ensure medications were administered by appropriately skilled professionals. Other allegations regarding planned activities, staff communication, and resident care level were unsubstantiated.

Deficiencies (3)
HSC 87211(a) Reporting Requirements: Licensee/ADM did not provide the required written reports for residents to CCLD within seven days.
HSC 87629(b)(1) Injections: Licensee/ADM did not ensure that injections were administered by an appropriately skilled professional.
HSC 87506(a) Resident Records: Licensee/ADM did not ensure that all resident records were maintained accurately and completely.
Report Facts
Facility Capacity: 38 Census: 21 Plan of Correction Due Date: Aug 21, 2025

Employees mentioned
NameTitleContext
Lisha HolmesLicensing Program AnalystConducted the complaint investigation and authored the report
Tamika HillManagerFacility representative met during the inspection and received the exit interview

Inspection Report

Annual Inspection
Census: 21 Capacity: 38 Deficiencies: 0 Date: Jul 22, 2025

Visit Reason
The visit was an unannounced required annual inspection conducted by Licensing Program Analysts to assess compliance with licensing requirements.

Findings
The facility was found to be in compliance with no deficiencies cited. All areas were safe, sanitary, and in operating condition, with adequate lighting, temperature, and safety equipment functioning properly.

Report Facts
Staff records reviewed: 5 Resident records reviewed: 5 Fire extinguisher last serviced: Jan 15, 2025 Safety drills last conducted: May 9, 2025

Employees mentioned
NameTitleContext
Patrick BlancAdministratorMet with Licensing Program Analysts during inspection
Greg ClarkLicensing Program AnalystConducted the inspection
Andrew ChristyLicensing Program AnalystConducted the inspection

Inspection Report

Complaint Investigation
Census: 18 Capacity: 38 Deficiencies: 0 Date: Oct 24, 2024

Visit Reason
The visit was an unannounced complaint investigation triggered by allegations regarding lack of supervision, inadequate accommodations, and unsafe environment for residents at Greenridge Senior Living Facility.

Complaint Details
The complaint included allegations of lack of supervision leading to wandering residents with dementia, inadequate accommodations, and unsafe environment. The investigation concluded all allegations were unsubstantiated.
Findings
The investigation found no preponderance of evidence to substantiate the allegations. Observations and interviews with staff and residents indicated the facility provided a safe and comfortable environment with adequate supervision.

Report Facts
Facility Capacity: 38 Resident Census: 18 Number of Allegations: 3 Number of Residents Interviewed: 3 Number of Staff Observed: 4

Employees mentioned
NameTitleContext
Laura HallLicensing Program AnalystConducted the complaint investigation
Patrick BlancAdministratorFacility administrator met during investigation

Inspection Report

Annual Inspection
Census: 16 Capacity: 38 Deficiencies: 0 Date: Jul 8, 2024

Visit Reason
The visit was an unannounced required annual inspection to evaluate the facility's compliance with licensing standards.

Findings
The inspection found the facility to be in compliance with no deficiencies cited. The environment was safe, sanitary, and well-maintained with adequate supplies and safety equipment.

Report Facts
Non-ambulatory residents capacity: 9 Hospice residents capacity: 10 Staff records reviewed: 3 Resident records reviewed: 5

Employees mentioned
NameTitleContext
Patrick BlancAdministratorMet with Licensing Program Analyst during inspection
Lisha HolmesLicensing Program AnalystConducted the inspection and authored the report

Inspection Report

Annual Inspection
Census: 12 Capacity: 38 Deficiencies: 0 Date: Jul 26, 2023

Visit Reason
The inspection was an unannounced required annual inspection to evaluate compliance with licensing regulations.

Findings
The facility was found to be in compliance with no deficiencies cited. Safety equipment and emergency plans were up to date, and records for staff and residents were complete.

Report Facts
Non-ambulatory residents: 9 Hospice residents: 10 Staff records reviewed: 5 Resident records reviewed: 5 Fire extinguisher service date: Jul 12, 2023 Safety drills last conducted: 202306

Inspection Report

Complaint Investigation
Census: 12 Capacity: 38 Deficiencies: 0 Date: Jul 20, 2023

Visit Reason
The visit was an unannounced complaint investigation triggered by allegations of neglect involving a resident at Greenridge Senior Living Facility.

Complaint Details
The complaint alleged neglect of Resident #1 by leaving them wet after showering and physically dropping them on 03/02/2023. The investigation was unsubstantiated due to lack of preponderance of evidence.
Findings
The investigation found insufficient evidence to substantiate the neglect allegations. The resident was reportedly left wet after showering and physically dropped by staff, but interviews and record reviews did not confirm these claims.

Inspection Report

Original Licensing
Census: 10 Capacity: 38 Deficiencies: 0 Date: Jul 14, 2022

Visit Reason
The visit was an unannounced pre-licensing inspection conducted due to a change of ownership at the facility.

Findings
The facility was found ready to be licensed with proper furniture, lighting, and safety equipment. Records for residents and staff were current and maintained, and the facility met fire clearance and health safety requirements.

Report Facts
Fire extinguisher service date: Mar 3, 2022 Room temperature: 70 Hot water temperature: 119.9 Resident records reviewed: 10 Staff records reviewed: 10 Hospice residents: 2

Employees mentioned
NameTitleContext
Ruby SinghAdministratorAdministrator present during inspection and named in report
Lisha HolmesLicensing Program AnalystConducted the inspection

Inspection Report

Original Licensing
Census: 10 Capacity: 38 Deficiencies: 0 Date: Jul 14, 2022

Visit Reason
The visit was conducted for Prelicensing purposes, including a Component III presentation and discussion of COVID-19 infection control requirements with the facility administrator.

Findings
The licensing program analyst completed the Component III presentation with the administrator, emphasizing compliance with COVID-19 infection control guidelines and Title 22 regulations. No deficiencies or violations were noted in the report.

Employees mentioned
NameTitleContext
Ruby SinghAdministratorFacility administrator present during the Component III presentation and licensing visit.
Lisha HolmesLicensing Program AnalystConducted the Component III presentation and licensing evaluation.

Inspection Report

Census: 10 Capacity: 38 Deficiencies: 0 Date: Apr 21, 2022

Visit Reason
The visit was an office evaluation conducted via telephone call with the licensee to complete Component II of the licensing process, verifying identification and understanding of Title 22 regulations.

Findings
The applicant and administrator participated in the telephone call and successfully completed Component II. They were advised to submit the signed LIC 809 form with a copy of photo ID to the Community Care Licensing Analyst.

Viewing

Loading inspection reports...