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Assisted Living Home

Hacienda Living

Assisted Living Home

Hacienda Living

11412 Telephone Ave, Chino, CA 91710 View map
Overview of Hacienda Living

Hacienda Living boasts an elegant and stimulating atmosphere that encourages residents to thrive. Praised for its quality residential assisted living services, seniors immediately feel a sense of belonging and family-like treatment. It heeds a resident-centered approach to senior care that practices exceptional, compassionate support– empowering seniors to continue expressing their individuality and independence.

The lifestyle at Hacienda Living is focused on the comfort and convenience of its residents. It has designed its amenities and services to help seniors live hassle-free lives while achieving holistic wellness. These include housekeeping, ADLs, delicious meal plans, calendar-filled activities, and life-enriching programs.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 6

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 66.7%
Residents per day 4
Occupancy rate
66.7%
Residents per day
4
Bed community size
6-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
4 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
67%
8% lower than California average

California average: 73%

Occupied beds
4 / 6
Average residents 87 per day

License details

Facility type
Residential Care Elderly
Status Licensed
Issuance July 16, 2021
County: SAN BERNARDINO

Ownership & operating entity

Hacienda Living is legally operated by LA HACIENDA LLC.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Hacienda Living

Assisted Living
Contact Hacienda Living

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

4 visits

California average: 16 visits

Breakdown by visit type

3 total complaint visits

1 other visit Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

3 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

2 official inspections

California average: 4 official inspections

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

0 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date:January 15, 2025
Type:Complaint Investigation

Inspection Report Summary for Hacienda Living

Most inspections found no deficiencies, including the most recent annual inspection on July 31, 2024, which was clean with no issues cited. Complaint investigations in December 2023 and January 2025 were unsubstantiated, with no evidence found to support allegations about visitor restrictions or medication provision. The facility demonstrated proper infection control practices during the July 2022 inspection, and all records and medication management were compliant. There were no fines, enforcement actions, or severe findings listed in the available reports. Overall, the facility’s record shows consistent compliance and no recent deficiencies.

Compare Assisted Living around Chino Hills The information below is reported by the California Department of Social Services and Department of Public Health.

Oakmont of Chino Hills
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Chino Hills
170
-
19
81.8%
4
5
0
4
OAKMONT SR LVNG CHINO HILLS OPCO;OAKMONT MGMT GROU
Studio / 1 Bed / 2 Bed
Chino Hills Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Chino Hills (Butterfield Ranch)
94
A+
30
74.5%
5
18
6
15
PACIFICA CHINO HILLS LP; CHINO HILLS MGR LLC
Studio / 1 Bed
Hacienda Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Chino
6
A+
37
66.7%
2
3
0
4
LA HACIENDA LLC
Private Rooms / Semi-Private Rooms
Ivy Garden Senior Condos
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Chino
-
-
71
-
-
-
-
-
-
1 Bed / 2 Bed

Places of interest near Hacienda Living

Address 6.7 miles from city center — 3.87 miles to nearest hospital (Pomona Valley Hospital Medical Center)

Address 11412 Telephone Ave, Chino, CA 91710

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for California Seniors

Get financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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