Facility type
Skilled Care
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Nursing Home
Hales Corners Care and Rehab Center LLC
Complete Care at Hales Corners offers post-acute care, skilled nursing, and long-term care services in Hales Corners, WI. The facility provides a range of rehabilitation programs and specialized care to support recovery from illness, injury, or surgery. Their services include around-the-clock nursing care and a welcoming environment that feels like home.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
62
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
64.5%
Residents per day (avg)
49
Occupancy rate
64.5%
Residents per day (avg)
49
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
71% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
28% of new residents, often for short stays.
Typical stay
9 - 10 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
9 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$6.8M
Operating loss
-$471.4K
Privately-owned community
Operated by a business corporation.
Home revenue
$6,793,866.00
Operating loss
$-471,374.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.3M
62-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
License details
County:
MILWAUKEE
Additional licensing details
CMS Certification Number:
525596
Certification type:
Title 18 SNF Title 19 NF
Ownership & operating entity
Hales Corners Care and Rehab Center LLC is administrated by SARA JACOBS.
Owner name:
HALES CORNERS CARE AND REHAB CENTER LLC
Profit status:
LIMITED LIABILITY COMPANY
Safety & Compliance
Hoyer Lift
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Contact Information
Fax:
(414) 529-1271
Programs & Activities
Specific Programs
Post-Acute Care, Skilled Nursing, Long-Term Care, Rehabilitation Program, Primary Care, Orthopedic & Post-Surgical Care, Cardiac Care, Neuro & Stroke Care, Pulmonary Care, Palliative Care, Bariatric Care, Psychology/Psychiatric Care
Health Inspection History
Inspections
Total health inspections
3
Wisconsin average 6
Last Health inspection on Jun 2025
Total health citations
12
Citations per inspection
4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
5 of 12 citations resulted from standard inspections; and 7 of 12 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin averageWisconsin average: 0.9
Serious Health citations
1
1
17% better than Wisconsin averageWisconsin average: 1.2
0 critical citations
1 serious citation
10 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
Jun 18, 2025
Corrected
Nutrition moderate citation
Jun 18, 2025
Corrected
Nutrition moderate citation
Jun 18, 2025
Corrected
Quality of Care moderate citation
Jun 18, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Wisconsin
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
American Lutheran Home-Mondovi
-24%
-1%
-24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 54755
35
DUHR, AMY
53.5%
$2,677,272.00
$1,238,551.00
46.3%
19.40
4.2152
1
6
-
-24%-1%-24%
Hales Corners Care and Rehab Center LLC
-23%
+8%
-8%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53130
62
BERG, CYNTHIA
64.5%
$6,784,173.00
$4,260,625.00
62.8%
49.40
4.6387
1
12
1
-23%+8%-8%
Alden Meadow Park Health Care Center, Inc
+11%
-30%
-1%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53525
94
MICHALSEN, PAUL
69.0%
$7,956,437.00
$3,356,781.00
42.2%
62.50
3.0135
-
16
-
+11%-30%-1%
Alden Estates of Jefferson
+81%
-28%
+38%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53549
120
BODALSKI, GERARD
96.5%
$15,621,800.00
$6,311,949.00
40.4%
108.40
3.0768
3
53
9
+81%-28%+38%
Allis Care Center
-70%
-36%
-8%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53214
152
LEXINGTON HEALTHCARE LLC
64.5%
$11,839,719.00
$6,679,960.00
56.4%
83
2.7526
4
66
9
-70%-36%-8%
American Lutheran Home-Mondovi
Type of care:
SNF
AL
Community:
WI 54755
Bed Count:
35
Operator:
DUHR, AMY
CCN:
525383
Occupancy:
53.5%
Home Revenue:
$2,677,272.00
Payroll Costs:
$1,238,551.00
Payroll %:
46.3%
Avg Residents/Day:
19.40
Overall Rating:
Adj Nurse Hours:
4.2152
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
6
RN share vs State Avg:
-24%
-24%
Staffing vs State Avg:
-1%
-1%
Occupancy vs State Avg:
-24%
-24%
Hales Corners Care and Rehab Center LLC
Type of care:
SNF
AL
Community:
WI 53130
Bed Count:
62
Operator:
BERG, CYNTHIA
CCN:
525596
Occupancy:
64.5%
Home Revenue:
$6,784,173.00
Payroll Costs:
$4,260,625.00
Payroll %:
62.8%
Avg Residents/Day:
49.40
Overall Rating:
Adj Nurse Hours:
4.6387
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
12
Severe Citations:
1
RN share vs State Avg:
-23%
-23%
Staffing vs State Avg:
+8%
+8%
Occupancy vs State Avg:
-8%
-8%
Alden Meadow Park Health Care Center, Inc
Type of care:
SNF
AL
Community:
WI 53525
Bed Count:
94
Operator:
MICHALSEN, PAUL
CCN:
525508
Occupancy:
69.0%
Home Revenue:
$7,956,437.00
Payroll Costs:
$3,356,781.00
Payroll %:
42.2%
Avg Residents/Day:
62.50
Overall Rating:
Adj Nurse Hours:
3.0135
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
16
RN share vs State Avg:
+11%
+11%
Staffing vs State Avg:
-30%
-30%
Occupancy vs State Avg:
-1%
-1%
Alden Estates of Jefferson
Type of care:
SNF
AL
Community:
WI 53549
Bed Count:
120
Operator:
BODALSKI, GERARD
CCN:
525271
Occupancy:
96.5%
Home Revenue:
$15,621,800.00
Payroll Costs:
$6,311,949.00
Payroll %:
40.4%
Avg Residents/Day:
108.40
Overall Rating:
Adj Nurse Hours:
3.0768
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
53
Severe Citations:
9
RN share vs State Avg:
+81%
+81%
Staffing vs State Avg:
-28%
-28%
Occupancy vs State Avg:
+38%
+38%
Allis Care Center
Type of care:
SNF
AL
Community:
WI 53214
Bed Count:
152
Operator:
LEXINGTON HEALTHCARE LLC
CCN:
525108
Occupancy:
64.5%
Home Revenue:
$11,839,719.00
Payroll Costs:
$6,679,960.00
Payroll %:
56.4%
Avg Residents/Day:
83
Overall Rating:
Adj Nurse Hours:
2.7526
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
66
Severe Citations:
9
RN share vs State Avg:
-70%
-70%
Staffing vs State Avg:
-36%
-36%
Occupancy vs State Avg:
-8%
-8%Places of interest near Hales Corners Care and Rehab Center LLC
69.2 miles from city center
HALES CORNERS, WI 53130
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
138
Total Staff
136
Employees
2
Contractors
28,685
Total Hours (Quarter)
43
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 14 | 8.4 | Yes |
| Licensed Practical Nurse | 11 | 8.2 | No |
| Certified Nursing Assistant | 46 | 7.3 | No |
Staff by Category
Administration ⓘ
2 staff
8.1hs shift avg
Nursing Staff ⓘ
71 staff
7.6hs shift avg
Physicians & Practitioners ⓘ
13 staff
8.1hs shift avg
Therapy Services ⓘ
41 staff
6.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
4.9hs shift avg
Dietary Services ⓘ
6 staff
6.2hs shift avg
Other Services ⓘ
3 staff
9hs shift avg
Contractor Analysis
0.7%
of total hours from contractors
202 contractor hours this quarter
Respiratory Therapy Technician: 1
Registered Nurse: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 46 | 0 | 46 | 12,548 | 91 | 100% | 7.3 |
| Registered Nurse | 13 | 1 | 14 | 3,685 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 11 | 0 | 11 | 3,594 | 91 | 100% | 8.2 |
| Physical Therapy Assistant | 18 | 0 | 18 | 2,142 | 52 | 57% | 6.8 |
| Respiratory Therapy Technician | 17 | 1 | 18 | 1,325 | 53 | 58% | 6.2 |
| Clinical Nurse Specialist | 11 | 0 | 11 | 1,060 | 69 | 76% | 8.2 |
| Other Dietary Services Staff | 5 | 0 | 5 | 946 | 87 | 96% | 5.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 921 | 68 | 75% | 9 |
| Administrator | 2 | 0 | 2 | 625 | 67 | 74% | 8.1 |
| Nurse Practitioner | 2 | 0 | 2 | 496 | 62 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 435 | 53 | 58% | 8.2 |
| Occupational Therapy Aide | 3 | 0 | 3 | 393 | 43 | 47% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 202 | 22 | 24% | 9.2 |
| Qualified Social Worker | 2 | 0 | 2 | 194 | 38 | 42% | 4.9 |
| Physical Therapist | 2 | 0 | 2 | 122 | 25 | 27% | 3.9 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
50 residents
Residents by payment source
Medicare
9 residents (18%)
Medicaid
9 residents (18%)
Private pay or other
32 residents (64%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
15% worse than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.5
In line with Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.2%
Percent of long-stay residents whose need for help with daily activities has increased
17.2%
In line with Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
22.9%
Percent of long-stay residents whose ability to move independently worsened
22.9%
In line with Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.2%
7% better than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
7% worse than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.9%
Percent of long-stay high risk residents with pressure ulcers
8.9%
64% worse than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.2%
Percent of long-stay residents with a urinary tract infection
2.2%
30% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.6%
Percent of long-stay residents who lose too much weight
7.6%
57% worse than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.8%
Percent of long-stay residents who have depressive symptoms
0.8%
85% better than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.1%
Percent of long-stay residents who received an antipsychotic medication
2.1%
87% better than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
15% better than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
49% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.2%
12% better than Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$18K
81% lower than Wisconsin averageWisconsin average: $95K
Number of fines
1
52% fewer fines than Wisconsin averageWisconsin average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Wisconsin averageWisconsin average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$18K
Wisconsin average
$95K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 27, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 27, 2024
$18K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Hales Corners Care and Rehab Center LLC based on CMS SNF Cost Reports.
Occupancy Rate
64.5%
↓ 0.6pp vs 2022
Net Income
-$471,374
↓ ~$122K vs 2022
Total Payroll
$5,444,696
↑ ~$439K vs 2022
Profit Margin
-7.0%
↓ 1.7pp vs 2022
Loading trend charts...
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