Most inspections found no deficiencies, with the facility consistently clean, sanitary, and compliant in areas such as infection control, medication management, and safety equipment. Several complaint investigations were unsubstantiated, including a recent one on March 7, 2025, where allegations about staff treatment, feeding, privacy, and medication were not supported by evidence. The only serious issue occurred in May 2021, when a complaint investigation substantiated financial abuse by a staff member, resulting in a violation related to residents’ personal rights. Since then, the facility has shown improvement, with the most recent annual inspection on June 6, 2025, finding no deficiencies. No fines or enforcement actions were listed in the available reports.
The inspection was an unannounced annual required visit to evaluate compliance with licensing requirements using the CARE Inspection Tool.
Findings
The facility was found to be clean, sanitary, and appropriately furnished with no observed deficiencies. All inspected areas including bedrooms, bathrooms, kitchen, and safety equipment were in good condition and compliant with regulations. No citations were issued during this visit.
Report Facts
Resident bedrooms inspected: 8Bathrooms inspected: 8Residents' service files reviewed: 5Staff personnel files reviewed: 5Medication Administration Records reviewed: 3Fire/Disaster Drills last conducted: Sep 3, 2024
Employees Mentioned
Name
Title
Context
Holly Rice
Executive Director
Met with Licensing Program Analyst during inspection and received the Facility Evaluation Report
Alfonso Iniguez
Licensing Program Analyst
Conducted the inspection visit and authored the report
The inspection was an unannounced complaint investigation visit conducted to investigate multiple allegations received on 2025-02-22 regarding staff treatment of residents, feeding adequacy, privacy, medication management, and safeguarding of personal items at Harbor Terrace Retirement Center of San Pedro.
Findings
The investigation included interviews with staff, residents, and witnesses, review of records, and facility tour. The Department found insufficient evidence to substantiate any of the allegations, concluding that staff treated residents with dignity and respect, provided adequate meals, maintained privacy, managed medications properly, and safeguarded personal items.
Complaint Details
The complaint included allegations that staff did not treat Resident #1 with dignity or respect, did not offer privacy, failed to ensure adequate feeding, mismanaged medication, and did not safeguard personal items. After thorough investigation including interviews and record reviews, all allegations were deemed unsubstantiated due to lack of sufficient evidence.
The inspection was an unannounced annual required visit conducted using the CARE Inspection Tool to evaluate compliance with regulations for the Harbor Terrace Retirement Center of San Pedro.
Findings
The facility was found to be clean, sanitary, and appropriately furnished with no observed deficiencies. All inspected rooms and safety equipment were in operable condition, infection control practices were followed, and no citations were issued.
Report Facts
Resident bedrooms inspected: 8Residents served: 202Non-ambulatory residents: 78Ambulatory residents: 62Residents on 4th floor: 62Hospice waiver: 10Fire/Disaster Drills: 1Annual fire clearance date: Aug 10, 2023Residents' service files reviewed: 4Staff personnel files reviewed: 4Medication Administration Records reviewed: 4
Employees Mentioned
Name
Title
Context
Alfonso Iniguez
Licensing Program Analyst
Conducted the inspection and authored the report
Holly Rice
Executive Director
Met with Licensing Program Analyst during inspection and received report
An unannounced annual required visit was conducted using the CARE Inspection Tool to evaluate compliance with licensing regulations.
Findings
The facility was found to be in compliance with all applicable regulations. No discrepancies or deficiencies were cited during the inspection. The physical plant, records, medication storage, sanitation, safety equipment, and emergency preparedness were all satisfactory.
An unannounced annual required visit was conducted with a primary focus on Infection Control measures using the CARE Inspection Tool.
Findings
The facility was found to be sanitary, appropriately furnished, and compliant with infection control practices. No deficiencies were identified during the inspection visit, though a Technical Violation LIC 9102 was issued for a hospice resident residing on a non-approved Fire Clearance floor.
The inspection was an unannounced complaint investigation initiated due to an allegation that facility staff was financially abusing a resident.
Findings
The investigation substantiated the allegation that a staff member financially abused Resident #1 by managing their finances without power of attorney, issuing cash payments without receipts, and violating the admission agreement. The facility failed to protect the resident from financial abuse, posing a personal rights risk.
Complaint Details
The complaint was substantiated. The allegation was that facility staff financially abused a resident. The investigation included multiple interviews and record reviews, confirming that staff member S2 managed Resident #1's finances without power of attorney, paid other caregivers in cash without receipts, and the administrator was aware of these actions.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement is not met as evidenced by failure to prevent financial abuse of Resident #1 by staff member S2.
Type B
Report Facts
Capacity: 202Census: 68Deficiency Plan of Correction Due Date: Jun 25, 2021Checks for cash: 6
Employees Mentioned
Name
Title
Context
Laura Liner
Administrator
Named in investigation findings and interviews regarding financial abuse
Jose Calderon
Licensing Program Analyst
Conducted the complaint investigation
Janae Hammond
Licensing Program Manager
Oversaw the complaint investigation
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