Harris Hill Center

Harris Hill Center is an Assisted Living Home in New Hampshire

Harris Hill Center is an Assisted Living Home in New Hampshire

Harris Hill Center

20 Maitland St, Concord, NH 03301 View Map

Harris Hill Center is an Assisted Living Home in New Hampshire

Harris Hill Center is an Assisted Living Home in New Hampshire

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Harris Hill Center

Located just a few minutes away from bustling downtown Concord, Harris Hill Center has been providing an award winning assisted senior living experience for over 50 years. Capitalizing on the natural majesty of the area, resident-centered care has been top priority for its seasoned staff, ensuring that settling into and spending your golden years there, is as pleasurable as possible. The facility offers a plethora of first-class services and amenities. From all forms of therapy, including pet therapy, to dietary and nutrition management, and recreational activities to enrich your experience with fun and excitement each day. Physicians and nurses are on call as well for your medical needs.

Classy private and semi-private rooms offer maximum comfort, with individual climate control, housekeeping, mail services, and complimentary laundry, while activity rooms, elegant gardens, and common lounges serve as ideal spaces for socialization among the assisted living community, and family.

(603) 224-1319

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.60/day
Overall rating Info Based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Based on deficiencies found during state health inspections.
2/5
Staffing Info Based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Based on clinical outcomes for residents.
2/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 85

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New Hampshire average
Occupancy rate 90.7%
Residents per day (avg) 78
Occupancy rate
90.7%
Residents per day (avg)
78

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 4 - 5 months

Private pay

54% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Voluntary non-profit home
Church
Home revenue
$14.7M
Deficit of revenue
-$1.6M
Voluntary non-profit home Church
Home revenue
$14,709,312.00
Deficit of revenue
$-1,586,038.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
31% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.7M
Total costs $16.3M
Bed community size
85-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 59 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Status
Active
Facility Type
Nursing Home
License Date
January 4, 2025
License Expiration
March 31, 2026

Additional licensing details

License number: 3708
County: MERRIMACK

Ownership & operating entity

Harris Hill Center is administrated by ANDREA SHERWIN.

What does this home offer?

Check icon

Pets Allowed: Yes, Pets Allowed

Check icon

Housing Options: Private Rooms / Semi-Private Rooms

Check icon

Building Type: 3-story

Check icon

Transportation Services

Check icon

Fitness and Recreation

Types of Care at Harris Hill Center

Assisted Living Hospice Care

Comparison Chart

The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
Compare Assisted Living around Concord
Harris Hill Center
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

Concord
85
Yes
-
59
AULETTO, AMY
90.7%
$13,931,195.00
$4,563,475.00
32.8%
77.50
2/5
3.6015
2/5
3/5
2/5
1
Private Rooms / Semi-Private Rooms
Havenwood
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Concord
70
Yes
A+
23
JUDD, TRACY
91.4%
$24,043,453.00
$11,943,872.00
49.7%
67.30
5/5
5.7295
4/5
5/5
3/5
-
1 Bed / 2 Bed
Heritage Heights
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Concord
-
Yes
-
5
JUDD, TRACY
91.4%
$24,043,453.00
$11,943,872.00
49.7%
67.30
5/5
5.7295
4/5
5/5
3/5
-
Private Rooms / Semi-Private Rooms
Pine View Haven
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Andover
-
Yes
-
8
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms

Places of interest near Harris Hill Center

Address 1.4 miles from city center

Address 20 Maitland St, Concord, NH 03301

Calculate Travel Distance to Harris Hill Center

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

110
Total Staff
104
Employees
6
Contractors
29,856
Total Hours (Quarter)
42
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse118.9 Yes
Licensed Practical Nurse129.2 Yes
Certified Nursing Assistant447.9 No
Staff by Category
Administration
2 staff
5.6hs shift avg
Nursing Staff
74 staff
8.3hs shift avg
Physicians & Practitioners
7 staff
7hs shift avg
Therapy Services
19 staff
6.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
7.3hs shift avg
Dietary Services
2 staff
7.2hs shift avg
Other Services
2 staff
6.9hs shift avg
Contractor Analysis
2.1%
of total hours from contractors
617 contractor hours this quarter
Licensed Practical Nurse: 1 Registered Nurse: 1 Occupational Therapy Assistant: 1 Medical Director: 1 Occupational Therapy Aide: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4404412,97491100%7.9
Licensed Practical Nurse111125,18591100%9.2
Registered Nurse101112,95291100%8.9
Clinical Nurse Specialist6061,3116774%6.7
Medication Aide/Technician6061,0818796%8
Physical Therapy Aide2029236875%7.6
Mental Health Service Worker2027956470%6.9
Other Social Services Staff1015486369%8.7
Speech Language Pathologist3035486369%6.3
Other Dietary Services Staff2025437279%7.2
Respiratory Therapy Technician7074966571%6.3
Nurse Practitioner1014886167%8
Physical Therapy Assistant4044587077%6.3
RN Director of Nursing1014515864%7.8
Administrator1014325459%8
Qualified Social Worker3034066571%6.1
Occupational Therapy Aide0221714651%3.7
Occupational Therapy Assistant011642527%2.5
Medical Director011312831%1.1

Health Inspection History

Source: CMS Health Citations (Jan 2023 – Mar 2025)

4
Inspections
22
Total Citations
1
Critical (J-L)
0
Serious (G-I)
5.5
Citations/Inspection
Mar 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
20
Serious (G-I)
0
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Resident Rights
4
18% of total
Pharmacy Services
4
18% of total
Quality of Life & Care
3
14% of total
Infection Control
2
9% of total
Citation Sources
Standard Inspections 21
Complaint Investigations 1
State Comparison (NH)
Avg Citations (State)
14.4
This Facility: 22
Avg Critical (State)
0.2
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Mar 21, 2025 D PharmacyF0761 Corrected
Mar 21, 2025 D Care PlanningF0644 Corrected
Mar 21, 2025 D Care PlanningF0656 Corrected
Mar 21, 2025 D Care PlanningF0658 Corrected
Mar 21, 2025 D Resident RightsF0554 Corrected
Jun 04, 2024 J Infection ControlF0880 Corrected
Feb 29, 2024 D NutritionF0812 Corrected
Feb 29, 2024 D Quality of CareF0689 Corrected
Feb 29, 2024 D Care PlanningF0658 Corrected
Jan 23, 2023 D Infection ControlF0883 Corrected
Jan 23, 2023 E Nursing ServicesF0725 Corrected
Jan 23, 2023 D PharmacyF0756 Corrected
Jan 23, 2023 D PharmacyF0757 Corrected
Jan 23, 2023 E PharmacyF0761 Corrected
Jan 23, 2023 D Quality of CareF0688 Corrected
Jan 23, 2023 D Quality of CareF0689 Corrected
Jan 23, 2023 E Care PlanningF0656 Corrected
Jan 23, 2023 D Care PlanningF0657 Corrected
Jan 23, 2023 D Care PlanningF0658 Corrected
Jan 23, 2023 D Resident RightsF0578 Corrected
Jan 23, 2023 D Resident RightsF0584 Corrected
Jan 23, 2023 B Resident RightsF0623 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Genesis Healthcare
Resident Census by Payment Source
81 Total Residents
Medicare 12 (14.8%)
Medicaid 55 (67.9%)
Private Pay/Other 14 (17.3%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
13.8 Score
21% worse than avg New Hampshire avg: 11.4

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
25.8 Score
11% worse than avg New Hampshire avg: 23.2

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
24.8%
Lost Too Much Weight
3.3%
Urinary Tract Infection
1.1%
Depressive Symptoms
10.9%
Falls with Major Injury
5.9%
Pneumococcal Vaccine
99.3%
Antipsychotic Use
20.1%
Walking Ability Worsened
29.8%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
5.0%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
22.8%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
92.5% 10% better than avg New Hampshire: 83.8%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.5% 57% worse than avg New Hampshire: 1.6%
Influenza Vaccine
94.8% 14% better than avg New Hampshire: 83.0%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $16K New Hampshire avg: $33K 53% better than avg
Number of Fines 1 New Hampshire avg: 1.9
Compared to New Hampshire Average Facility: $16K | New Hampshire Avg: $33K
Penalty History

Showing all 1 penalties (Jun 2024 - Jun 2024)

Jun 4, 2024 Civil Money Penalty
$16K

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Claim What’s Yours: Financial Aid for New Hampshire Seniors

Program
State Program Name
Eligibility
Benefits
Choices for Independence
NH Medicaid CFI Waiver
  • General: Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NH Specifics: Small state; rural access emphasis.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink Aging and Disability Resource Center
NH ServiceLink
  • General: Age 60+, New Hampshire resident, or caregiver.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NH Specifics: Primarily referral-based; limited direct funding.
  • Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
Old Age Assistance (OAA)
New Hampshire Old Age Assistance
  • General: Age 65+, NH resident, US citizen/eligible alien, not in public institution.
  • Income Limits (2025): ~$1,063/month (individual, net after deductions); varies by living arrangement.
  • Asset Limits: $1,500 (individual), $2,000 (couple).
  • NH Specifics: Automatic Medicaid eligibility; estate recovery applies.
  • Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program (via NFCSP)
New Hampshire Family Caregiver Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • NH Specifics: 13 ServiceLink locations; rural/low-income priority.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Medicare Savings Program (MSP)
New Hampshire Medicare Savings Program
  • General: Age 65+ or disabled, NH resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NH Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program (FAP)
New Hampshire Fuel Assistance Program
  • General: Age 60+ prioritized, NH resident, low-income household.
  • Income Limits (2025): ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NH Specifics: Administered by 5 CAP agencies; covers oil, gas, electric, wood.
  • Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
Senior Community Service Employment Program (SCSEP)
New Hampshire SCSEP
  • General: Age 55+, unemployed, low-income, NH resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NH Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Hampshire VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NH Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
NH Low and Moderate Income Homeowners Property Tax Relief
New Hampshire Property Tax Relief
  • General: Age 65+ prioritized, NH resident, homeowner, paid property taxes.
  • Income Limits (2025): ~$47,000/year (individual), ~$60,000/year (couple).
  • Asset Limits: Not assessed; home value cap at $750,000.
  • NH Specifics: Refundable relief (~$100-$500/year); annual application.
  • Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.

Claim What’s Yours Financial Aid for New Hampshire Seniors

NH Medicaid CFI Waiver

Choices for Independence

Requirements:
  • General:
    Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NH Specifics:
    Small state; rural access emphasis.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink

NH ServiceLink Aging and Disability Resource Center

Requirements:
  • General:
    Age 60+, New Hampshire resident, or caregiver.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NH Specifics:
    Primarily referral-based; limited direct funding.
Benefits without Contact:
  • Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
New Hampshire Old Age Assistance

Old Age Assistance (OAA)

Requirements:
  • General:
    Age 65+, NH resident, US citizen/eligible alien, not in public institution.
  • Income Limits (2025):
    ~$1,063/month (individual, net after deductions); varies by living arrangement.
  • Asset Limits:
    $1,500 (individual), $2,000 (couple).
  • NH Specifics:
    Automatic Medicaid eligibility; estate recovery applies.
Benefits without Contact:
  • Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program

New Hampshire Family Caregiver Program (via NFCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • NH Specifics:
    13 ServiceLink locations; rural/low-income priority.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
New Hampshire Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NH resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NH Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program

New Hampshire Fuel Assistance Program (FAP)

Requirements:
  • General:
    Age 60+ prioritized, NH resident, low-income household.
  • Income Limits (2025):
    ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NH Specifics:
    Administered by 5 CAP agencies; covers oil, gas, electric, wood.
Benefits without Contact:
  • Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
New Hampshire SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NH resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NH Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Hampshire VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NH Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Hampshire Property Tax Relief

NH Low and Moderate Income Homeowners Property Tax Relief

Requirements:
  • General:
    Age 65+ prioritized, NH resident, homeowner, paid property taxes.
  • Income Limits (2025):
    ~$47,000/year (individual), ~$60,000/year (couple).
  • Asset Limits:
    Not assessed; home value cap at $750,000.
  • NH Specifics:
    Refundable relief (~$100-$500/year); annual application.
Benefits without Contact:
  • Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today
Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident