Inspection Reports for
Have-A-Heart Adult Day Care
W10356 HWY 29, RIVER FALLS, WI, 54022-
Back to Facility ProfileDeficiencies (over last year)
Deficiencies (over last year)
11 deficiencies/year
Deficiencies are regulatory findings recorded during state inspections.
139% worse than Wisconsin average
Wisconsin average: 4.6 deficiencies/yearDeficiencies per year
12
9
6
3
0
Inspection Report
Deficiencies: 0
Date: Nov 25, 2025
Visit Reason
An unannounced onsite Verification survey was conducted at Have a Heart Adult Day Care Center to assess compliance with Wisconsin Administrative Code DHS 105.14 for Adult Day Care Centers.
Findings
The facility was found to be in compliance with the applicable Wisconsin Administrative Code for Adult Day Care Centers during the survey.
Inspection Report
Renewal
Census: 8
Capacity: 30
Deficiencies: 11
Date: Sep 30, 2025
Visit Reason
An unannounced onsite recertification survey was conducted to assess compliance with Wisconsin Administrative Code DHS 105.14 for Adult Day Care Centers.
Findings
The facility was found out of compliance with multiple requirements including documentation of employee training, development and review of individual service plans, medication administration, food safety, water temperature settings, smoke detector testing, and fire drill documentation.
Deficiencies (11)
105.14(4)(e)1-2: The facility failed to document orientation for the Program Director and ongoing training for two caregivers.
105.14(7)(b)1: The facility failed to develop and implement individual service plans within 30 days of enrollment for all 13 participants reviewed.
105.14(7)(b)2: The facility failed to review and revise individual service plans at least every 6 months for 2 participants reviewed.
105.14(7)(c)6: The facility failed to maintain a written schedule including caregiver names, job assignments, and time worked for all caregivers.
105.14(7)(d)3.a-f: The facility failed to have written medication orders with dose, frequency, route, side effects, and adverse reactions for 2 participants and failed to keep medications in original labeled containers.
105.14(7)(e)5: The facility failed to assess and document how 13 participants were responding to their service plans at least quarterly.
105.14(7)(f)6.a-c: The facility failed to identify professional food safety standards and failed to hold hot foods at 135°F or above.
105.14(7)(f)6.e: The facility failed to store food in accordance with professional standards and had expired foods in the kitchen storage area.
105.14(8)(b)3: The facility failed to set the water heater temperature at least 140°F and failed to ensure hot water at plumbing fixtures did not exceed 110-115°F.
105.14(9)(b)4: The facility failed to test 4 smoke detectors monthly and lacked documentation of testing.
105.14(9)(b)5: The facility failed to conduct and document quarterly fire drills.
Report Facts
Census: 8
Total Capacity: 30
Participants reviewed: 13
Caregivers: 3
Smoke detectors: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Program Director A | Program Director | Named in deficiencies related to employee training, service plan development, medication administration, staffing schedule, and interviews confirming findings |
| Caregiver B | Caregiver | Named in deficiencies related to employee training and medication administration observation |
| Caregiver C | Caregiver | Named in deficiencies related to employee training and feeding observation |
| Board Member B | Board Member | Interviewed regarding water heater temperature and maintenance |
| Board Member D | Board Member | Observed hot water heater lacking temperature gauge |
| Plumber E | Plumber | Interviewed about water heater temperature gauge absence |
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