Inspection Reports for
Heartland Rehabilitation and Care Center
19701 Interstate 30, Benton, AR, 72015
Back to Facility ProfileDeficiencies (last 3 years)
Deficiencies (over 3 years)
3.7 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
29% better than Arkansas average
Arkansas average: 5.2 deficiencies/yearDeficiencies per year
8
6
4
2
0
Inspection Report
Routine
Deficiencies: 1
Date: Jul 31, 2025
Visit Reason
The inspection was conducted to evaluate compliance with food safety and hygiene standards, specifically focusing on dietary staff handwashing practices during meal preparation.
Findings
The facility failed to ensure dietary staff washed their hands between dirty and clean tasks and before handling clean equipment during meal preparation, as observed in multiple instances involving dietary aides and dietary cook staff.
Deficiencies (1)
Dietary staff failed to wash hands between dirty and clean tasks and before handling clean equipment during meal preparation.
Inspection Report
Routine
Deficiencies: 6
Date: Apr 25, 2024
Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, safety, nutrition, respiratory care, and food service in a nursing home facility.
Findings
The facility was found deficient in multiple areas including failure to provide adequate dental care assistance, unsecured mechanical rooms and bathrooms lacking call lights, improper resident transfers without gait belts, inadequate maintenance of ice packs for thickened liquids, undated humidifier bottles, poor food temperature and appearance, and improper food storage and handling practices.
Deficiencies (6)
Failure to ensure residents received dental care to promote good hygiene and prevent complications.
Mechanical closets to electrical and air conditioning rooms were unlocked; private bathroom lacked call light; improper resident transfers without gait belts.
Failure to maintain ice packs in cooler bags for residents on thickened liquids to prevent dehydration and weight loss.
Failure to date humidifier bottles to ensure weekly changes to prevent respiratory infections.
Meals served at unacceptable temperatures and pureed food items had poor appearance affecting palatability.
Foods stored in freezer and dry storage were uncovered, unsealed, undated, and expired items were present; dietary staff failed to wash hands before handling food.
Report Facts
Residents affected: 7
Residents affected: 9
Residents affected: 2
Residents affected: 2
Residents affected: 19
Residents affected: 66
Temperature: 99
Temperature: 111
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nursing Assistant #4 | CNA | Mentioned in dental care assistance deficiency and ice pack maintenance |
| Director of Nursing | DON | Provided information on dental care, mechanical room policies, gait belt use, ice pack maintenance, humidifier bottle policy, and oxygen administration |
| Licensed Practical Nurse #1 | LPN | Assisted surveyor in checking bathroom and humidifier bottles |
| Certified Nursing Assistant #1 | CNA | Involved in resident transfer without gait belt |
| Certified Nursing Assistant #2 | CNA | Assisted with resident transfer using gait belt |
| Dietary Employee #1 | DE | Observed failing to wash hands before handling food and equipment |
| Dietary Supervisor | Measured food temperatures and described food appearance |
Inspection Report
Routine
Deficiencies: 3
Date: Apr 7, 2023
Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident funds management, respiratory care safety, and dialysis care services at Heartland Rehabilitation and Care Center.
Findings
The facility failed to timely convey resident funds upon death for two residents, did not post required oxygen use signage for a resident on supplemental oxygen, and lacked ongoing communication and collaboration with the dialysis center for a resident receiving dialysis services. All deficiencies were assessed as minimal harm with few residents affected.
Deficiencies (3)
Failed to convey resident funds within 30 days upon death for 2 residents with personal funds deposited at the facility.
Failed to place signage on a resident's entryway to identify oxygen use and related precautions for 1 resident receiving supplemental oxygen.
Failed to ensure ongoing communication and collaboration with the dialysis facility for 1 resident receiving dialysis services.
Report Facts
Trust account balance: 1723.61
Trust account balance: 224.13
Residents sampled receiving supplemental oxygen: 6
Times per week dialysis ordered: 3
BIMS score: 15
BIMS score: 10
Inspection Report
Annual Inspection
Deficiencies: 0
Date: Apr 7, 2023
Visit Reason
The inspection was conducted as an annual survey to assess compliance with health and safety regulations at Heartland Rehabilitation and Care Center.
Findings
No health deficiencies were found during the inspection.
Inspection Report
Routine
Deficiencies: 1
Date: Mar 30, 2023
Visit Reason
The inspection was conducted to assess compliance with pressure ulcer care and treatment according to physician orders at Heartland Rehabilitation and Care Center.
Findings
The facility failed to ensure pressure ulcers were treated according to physician orders, specifically regarding the use of appropriate wound dressings containing silver. This failure had the potential to affect one resident with multiple unhealed Stage 4 pressure ulcers. The wound care orders were inconsistently followed, and supplies were not properly used or documented.
Deficiencies (1)
Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing according to physician orders.
Report Facts
Residents affected: 1
Unhealed Stage 4 Pressure Ulcers: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #1 | Licensed Practical Nurse | Interviewed regarding wound care orders and treatment practices; admitted to errors in following orders |
| Director of Nursing | Director of Nursing | Interviewed about wound care orders and supply issues; confirmed antimicrobial properties of silver and need for order updates |
Viewing
Loading inspection reports...
