Facility type
Nursing Facility
Status
Active
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Assisted Living Home
Heatherwood Rehabilitation and Health Care Center
Assisted Living Home
Heatherwood Rehabilitation and Health Care Center
Heatherwood Rehabilitation & Health Care Center is located in Newport, RI. It offers a full spectrum of senior housing and healthcare options, including short-term rehabilitation, respite, hospice, and dementia care. The center is committed to providing compassionate, high-quality care to its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
114
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
83%
Residents per day (avg)
103
Occupancy rate
83%
Residents per day (avg)
103
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
59% of new residents, usually for short-term rehab.
Typical stay
7 days
Private pay
32% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
6 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$15.8M
Operating loss
-$1.7M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$15,841,112.00
Operating loss
$-1,682,631.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.5M
114-bed community
A larger shared setting that may offer more common spaces and organized community services.
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
About this community
License details
Issuance
May 30, 2014
Additional licensing details
License number:
LTC00785
CMS Certification Number:
415033
Ownership & operating entity
Owner name:
PATRICK TOWNSEND, ADMINISTRATOR
Care Services
Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
24-Hour Staffing
Contact Information
Fax:
(401) 847-0778
Amenities & Lifestyle
Programs & Activities
Specific Programs
Hospice Care, Life Enrichment Programming, Short-Term Rehabilitation, Skilled Nursing Care, Substance Use Supportive Services
Operating Hours
Suggested visiting hours are 10 AM – 8 PM.
Dining & Nutrition
Food Description
Comprehensive dining options available.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.
6 visits/inspections
3 visits/inspections triggered by complaints
1 other visits
1 life safety inspections
Results
2 with issues
4 without issues
Show Inspection Reports
Latest inspection
Date:March 19, 2025
Type:Complaint Investigation
16 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
7
State average N/A
Last Health inspection on Aug 2025
Total health citations
33
Citations per inspection
4.71
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
24 of 33 citations resulted from standard inspections; 4 of 33 resulted from complaint investigations; and 5 of 33 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
In line with State averageState average: N/A
Serious Health citations
1
1
In line with State averageState average: N/A
1 critical citation
1 serious citation
31 moderate citations
0 minor citations
Citations history (last 3 years)
Resident Rights moderate citation
Aug 18, 2025
Administration moderate citation
Sep 06, 2024
Corrected
Environmental moderate citation
Sep 06, 2024
Corrected
Nursing Services moderate citation
Sep 06, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa
The information below is reported by the Rhode Island Department of Health, Center for Health Facilities Regulation.
Heatherwood Rehabilitation and Health Care Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
RI 02840
114
No
-
-
Job Haines Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
Places of interest near Heatherwood Rehabilitation and Health Care Center
1.4 miles from city center
NEWPORT, RI 02840
Calculate Travel Distance to Heatherwood Rehabilitation and Health Care Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
134
Total Staff
111
Employees
23
Contractors
37,885
Total Hours (Quarter)
53
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 14 | 7.7 | Yes |
| Licensed Practical Nurse | 17 | 9.1 | Yes |
| Certified Nursing Assistant | 58 | 8 | Yes |
Staff by Category
Administration ⓘ
4 staff
7.7hs shift avg
Nursing Staff ⓘ
91 staff
8hs shift avg
Physicians & Practitioners ⓘ
7 staff
8hs shift avg
Therapy Services ⓘ
16 staff
6.8hs shift avg
Activities & Recreation ⓘ
1 staff
11hs shift avg
Social Services ⓘ
3 staff
5.9hs shift avg
Dietary Services ⓘ
7 staff
7.6hs shift avg
Other Services ⓘ
5 staff
7.6hs shift avg
Contractor Analysis
1.3%
of total hours from contractors
495 contractor hours this quarter
Certified Nursing Assistant: 6
Registered Nurse: 1
Licensed Practical Nurse: 9
Feeding Assistant: 2
Diagnostic X-ray Services Staff: 1
Medical Director: 2
Occupational Therapy Assistant: 1
Other Physician: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 52 | 6 | 58 | 20,249 | 91 | 100% | 8 |
| Registered Nurse | 13 | 1 | 14 | 4,645 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 8 | 9 | 17 | 2,797 | 91 | 100% | 9.1 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 2,332 | 84 | 92% | 7.9 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,587 | 65 | 71% | 8.2 |
| Dietitian | 3 | 0 | 3 | 986 | 79 | 87% | 7.9 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 930 | 72 | 79% | 7.1 |
| Physical Therapy Assistant | 5 | 0 | 5 | 746 | 75 | 82% | 6.2 |
| Nurse Practitioner | 1 | 0 | 1 | 519 | 60 | 66% | 8.7 |
| Administrator | 2 | 0 | 2 | 512 | 60 | 66% | 8.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 473 | 63 | 69% | 7.5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 397 | 36 | 40% | 11 |
| Speech Language Pathologist | 3 | 0 | 3 | 389 | 54 | 59% | 6.8 |
| Qualified Social Worker | 3 | 0 | 3 | 372 | 60 | 66% | 5.9 |
| Physical Therapy Aide | 1 | 0 | 1 | 355 | 48 | 53% | 7.4 |
| Other Dietary Services Staff | 4 | 0 | 4 | 258 | 35 | 38% | 6.6 |
| Feeding Assistant | 0 | 2 | 2 | 250 | 45 | 49% | 4.9 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 39 | 20 | 22% | 2 |
| Medical Director | 0 | 2 | 2 | 35 | 9 | 10% | 3.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 12 | 4 | 4% | 3.1 |
| Other Physician | 0 | 1 | 1 | 5 | 2 | 2% | 2.3 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
86 residents
Residents by payment source
Medicare
3 residents (3.5%)
Medicaid
70 residents (81.4%)
Private pay or other
13 residents (15.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
8% better than State averageState average: 10.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.3
In line with State averageState average: 20.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.4%
Percent of long-stay residents whose need for help with daily activities has increased
17.4%
11% better than State averageState average: 19.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.8%
Percent of long-stay residents whose ability to move independently worsened
18.8%
In line with State averageState average: 18.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.5%
7% worse than State averageState average: 22.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
68% better than State averageState average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
20% worse than State averageState average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
35% better than State averageState average: 2.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.3%
Percent of long-stay residents who lose too much weight
4.3%
21% better than State averageState average: 5.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
11.8%
Percent of long-stay residents who have depressive symptoms
11.8%
12% better than State averageState average: 13.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
26.9%
Percent of long-stay residents who received an antipsychotic medication
26.9%
25% worse than State averageState average: 21.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
5% better than State averageState average: 93.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
47.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
47.7%
50% worse than State averageState average: 95.3%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.2%
In line with State averageState average: 76.2%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.8%
Percent of short-stay residents who newly received an antipsychotic medication
3.8%
86% worse than State averageState average: 2.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.1%
18% worse than State averageState average: 78.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$17K
82% lower than State averageState average: $94K
Number of fines
1
65% fewer fines than State averageState average: 2.8
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$17K
State average
$94K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 6, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 6, 2024
$17K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Heatherwood Rehabilitation and Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
83.0%
↑ 3.7pp vs 2022
Net Income
-$1,682,631
↑ ~$347K vs 2022
Total Payroll
$8,678,255
↓ ~$21K vs 2022
Profit Margin
-10.6%
↑ 3.4pp vs 2022
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