Show Inspection Reports
Total health inspections
7
State average N/A
Last Health inspection on Aug 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heatherwood Rehabilitation and Health Care Center
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heatherwood Rehabilitation and Health Care Center
Heatherwood Rehabilitation & Health Care Center is located in Newport, RI. It offers a full spectrum of senior housing and healthcare options, including short-term rehabilitation, respite, hospice, and dementia care. The center is committed to providing compassionate, high-quality care to its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
114
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
83%
Residents per day (avg)
103
Occupancy rate
83%
Residents per day (avg)
103
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
59% of new residents, usually for short-term rehab.
Typical stay
7 days
Private pay
32% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
6 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$15.8M
Operating loss
-$1.7M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$15.8M
Operating loss
-$1.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.5M
114-bed community
A larger shared setting that may offer more common spaces and organized community services.
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
About this community
Facility TypeNursing Facility
StatusActive
IssuanceMay 30, 2014
License NumberLTC00785
CMS Certification Number415033
Owner NamePATRICK TOWNSEND, ADMINISTRATOR
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Nursing Services
Skilled Nursing
24-Hour Staffing
Fax(401) 847-0778
Compassionate 24-Hour Skilled Nursing Care
Comprehensive Dining Options
Daily Recreational Programming
Supportive Social Work Services
Specific ProgramsHospice Care, Life Enrichment Programming, Short-Term Rehabilitation, Skilled Nursing Care, Substance Use Supportive Services
Operating HoursSuggested visiting hours are 10 AM – 8 PM.
Food DescriptionComprehensive dining options available.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.
6 visits/inspections
3 visits/inspections triggered by complaints
1 other visits
1 life safety inspections
Results
2 with issues
4 without issues
Latest inspection
Date
March 19, 2025
Complaint Investigation16 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Rhode Island average: 34 deficiencies
Health Inspection History
Inspections
Total health citations
33
State average N/A
Citations per inspection
4.71
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
24 of 33 citations resulted from standard inspections; 4 of 33 resulted from complaint investigations; and 5 of 33 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
In line with State averageState average: N/A
Serious Health citations
1
1
In line with State averageState average: N/A
1 critical citation
1 serious citation
31 moderate citations
0 minor citations
Citations history (last 3 years)
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 18, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 18, 2025
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 06, 2024
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 06, 2024
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Sep 06, 2024
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Sep 06, 2024
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Sep 06, 2024
Issues related to the availability and quality of nursing staff and the care they provide.
Sep 06, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the Rhode Island Department of Health, Center for Health Facilities Regulation.
Filter by care type
Heatherwood Rehabilitation and Health Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Newport
114
No
-
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Bloomfield
40
No
-
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
-
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
-
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
-
Places of interest near Heatherwood Rehabilitation and Health Care Center
1.4 miles from city center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
134
Employees
111
Contractors
23
Staff to resident ratio
1.56:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
53
Average shift
7.9 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
37,885
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
58
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
1.3%
495 contractor hours this quarter
Licensed Practical Nurse: 9
Certified Nursing Assistant: 6
Feeding Assistant: 2
Medical Director: 2
Registered Nurse: 1
Diagnostic X-ray Services Staff: 1
Occupational Therapy Assistant: 1
Other Physician: 1
Staff by category
| Certified Nursing Assistant | 52 | 6 | 58 | 20,249 | 91 | 100% | 8 |
| Registered Nurse | 13 | 1 | 14 | 4,645 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 8 | 9 | 17 | 2,797 | 91 | 100% | 9.1 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 2,332 | 84 | 92% | 7.9 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,587 | 65 | 71% | 8.2 |
| Dietitian | 3 | 0 | 3 | 986 | 79 | 87% | 7.9 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 930 | 72 | 79% | 7.1 |
| Physical Therapy Assistant | 5 | 0 | 5 | 746 | 75 | 82% | 6.2 |
| Nurse Practitioner | 1 | 0 | 1 | 519 | 60 | 66% | 8.7 |
| Administrator | 2 | 0 | 2 | 512 | 60 | 66% | 8.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 473 | 63 | 69% | 7.5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 397 | 36 | 40% | 11 |
| Speech Language Pathologist | 3 | 0 | 3 | 389 | 54 | 59% | 6.8 |
| Qualified Social Worker | 3 | 0 | 3 | 372 | 60 | 66% | 5.9 |
| Physical Therapy Aide | 1 | 0 | 1 | 355 | 48 | 53% | 7.4 |
| Other Dietary Services Staff | 4 | 0 | 4 | 258 | 35 | 38% | 6.6 |
| Feeding Assistant | 0 | 2 | 2 | 250 | 45 | 49% | 4.9 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 39 | 20 | 22% | 2 |
| Medical Director | 0 | 2 | 2 | 35 | 9 | 10% | 3.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 12 | 4 | 4% | 3.1 |
| Other Physician | 0 | 1 | 1 | 5 | 2 | 2% | 2.3 |
58 Certified Nursing Assistant
% of Days
100%
14 Registered Nurse
% of Days
100%
17 Licensed Practical Nurse
% of Days
100%
5 Clinical Nurse Specialist
% of Days
92%
4 Mental Health Service Worker
% of Days
71%
3 Dietitian
% of Days
87%
5 Respiratory Therapy Technician
% of Days
79%
5 Physical Therapy Assistant
% of Days
82%
1 Nurse Practitioner
% of Days
66%
2 Administrator
% of Days
66%
1 Occupational Therapy Aide
% of Days
69%
1 Therapeutic Recreation Specialist
% of Days
40%
3 Speech Language Pathologist
% of Days
59%
3 Qualified Social Worker
% of Days
66%
1 Physical Therapy Aide
% of Days
53%
4 Other Dietary Services Staff
% of Days
38%
2 Feeding Assistant
% of Days
49%
1 Diagnostic X-ray Services Staff
% of Days
22%
2 Medical Director
% of Days
10%
1 Occupational Therapy Assistant
% of Days
4%
1 Other Physician
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
86 residents
Residents by payment source
Medicare
3 residents (3.5%)
Medicaid
70 residents (81.4%)
Private pay or other
13 residents (15.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
8% better than State averageState average: 10.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.3
In line with State averageState average: 20.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.4%
Percent of long-stay residents whose need for help with daily activities has increased
17.4%
11% better than State averageState average: 19.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.8%
Percent of long-stay residents whose ability to move independently worsened
18.8%
In line with State averageState average: 18.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.5%
7% worse than State averageState average: 22.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
68% better than State averageState average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
20% worse than State averageState average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
35% better than State averageState average: 2.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.3%
Percent of long-stay residents who lose too much weight
4.3%
21% better than State averageState average: 5.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
11.8%
Percent of long-stay residents who have depressive symptoms
11.8%
12% better than State averageState average: 13.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
26.9%
Percent of long-stay residents who received an antipsychotic medication
26.9%
25% worse than State averageState average: 21.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
5% better than State averageState average: 93.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
47.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
47.7%
50% worse than State averageState average: 95.3%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.2%
In line with State averageState average: 76.2%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.8%
Percent of short-stay residents who newly received an antipsychotic medication
3.8%
86% worse than State averageState average: 2.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.1%
18% worse than State averageState average: 78.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$17K
82% lower than State averageState average: $94K
Number of fines
1
65% fewer fines than State averageState average: 2.8
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$17K
State average
$94K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 6, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 6, 2024
$17K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Heatherwood Rehabilitation and Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
83.0%
↑ 3.7pp vs 2022
Net Income
-$1.7M
↑ ~$346.5K vs 2022
Total Payroll
$8.7M
↓ ~$21.1K vs 2022
Profit Margin
-10.6%
↑ 3.4pp vs 2022
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