Heaven’s Hands Adult Family Home
Assisted Living, Hospice Care, Memory Care & Residential Care · Spokane Valley, WA
Heaven’s Hands Adult Family Home
Assisted Living, Hospice Care, Memory Care & Residential Care · Spokane Valley, WA
Overview of Heaven’s Hands Adult Family Home
Heaven’s Hands Adult Family Home, located in Spokane Valley, WA, is committed to providing compassionate, personalized care for individuals with a range of needs, including those with Parkinson’s disease, stroke recovery, dementia, and other memory care needs. Our highly trained team provides 24/7 care, ensuring that each resident receives the support they require in a comfortable, homelike environment. We offer assistance with daily living activities including: medication management, incontinence care, dressing, bathing, transfer assistance, a fall prevention program, and specialized meal options to meet individual dietary needs.
Our primary focus is on delivering exceptional care that is tailored to meet the unique needs of every resident we serve. We are nurse owned and operated and collaborate closely with hospice, home health, and primary care providers to ensure a comprehensive and seamless care plan. We have onsite primary care visits, lab work, urgent care, and all medications can be delivered to the facility. This coordination allows us to support both the medical and personal needs of our residents. At Heaven’s Hands Adult Family Home, we are devoted to providing a safe, caring and supportive environment where residents can receive exceptional care while maintaining their dignity and well-being.
Walk Score: 27 / 100 Rank #492 / 619Walk Score — State benchmarkedThis home is ranked 492nd out of 619 homes we track in Washington for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Washington facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Hoyer Lift
Licensed Nurses/CNAs
24-Hour Staffing
Housekeeping
Laundry
Specific ProgramsMonitoring Vital Signs, Bathing & Stability Assistance, Dressing, Grooming & Personal Hygiene Support, Incontinence & Toileting Care, Catheter Care, Assistance with Transfers & Safety Stability, Special Diet Accommodations, Personal Laundry & Housekeeping, 3 Nutritious Meals & Snacks Daily, Memory and Dementia Care, Parkinson's, Stroke & Hospice Care, Neurological disorders including Multiple Sclerosis and Transverse Myelitis, 24 Hour / 7 Day a Week Staffing, Nurse Delegation as needed
Touring HoursBy Appointment
What does this home offer?
Pets Allowed
Housing Options: Private / Shared Rooms
Building Type: Single-story
Housekeeping Services
Health Programs
Aaron Flack, RN, is the Owner and Administrator of Heaven's Hands Adult Family Home. With a nursing background in critical care, cardiac nursing, COVID care, sepsis management, and corrections nursing, he brings diverse experience to his role. Aaron is dedicated to providing compassionate, personalized care that supports resident independence and well-being, reflecting his commitment to serving others with warmth and professionalism.
Reviews (1)
Heaven’s Hands Adult Family Home Reviews
Lisa Klemme-Flack (Owner)
We had a daughter who had been her mother's constant caregiver and advocate for years, so consumed by worry at the previous facility that she couldn't leave her mom's side. After her mom moved to Heaven's Hands, she stayed involved, but something slowly shifted. She told me she finally felt like her mother was truly known and cared for. Last year, she took her family to Costa Rica. First real trip in years. She came back and told me it was a success and that she'd actually been able to enjoy it, knowing her mom was in good hands. That meant everything to me. That's what we're here for: not just caring for our residents, but giving their families permission to breathe again. What makes us different is that we're a real home, small by design, owned and operated by an RN and an MSW, with consistent staff who know each resident deeply. Not a facility. A home. Although we have extremely high care standards, our last State inspection received a perfect score with no deficiencies found.
Places of interest near Heaven’s Hands Adult Family Home
4.7 miles from city center
Estimated distance in miles from Spokane Valley's city center to Heaven’s Hands Adult Family Home's address, calculated via Google Maps.
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Info below is compiled from the WA Dept. of Social & Health Services (DSHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Inspection events categorized as complaint-related by the state regulator.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Fields Senior Living at Spokane Valley | AL IL MC | Spokane Valley (Greenacres) | 124
Facility
124
WA AVG
81
Rank
#40 / 356 | Yes |
25
Facility
25
WA AVG
51
Rank
#503 / 619 | Studio / Suite / 1 Bed / 2 Bed | 53.2% | - | 5 | 3
Facility
3
WA AVG
8
Rank
#204 / 282 | 25
Facility
25
WA AVG
31
Rank
#135 / 279 | 5.0
Facility
5.0
WA AVG
3.4
Rank
#178 / 279 |
| Riverview Retirement Community | AL HC HOS IL MC | Spokane (Logan) | 110
Facility
110
WA AVG
81
Rank
#66 / 356 | Yes |
31
Facility
31
WA AVG
51
Rank
#470 / 619 | Studio / 1 Bed / 2 Bed | 98.2% | - | 5 | 2
Facility
2
WA AVG
8
Rank
#163 / 282 | 6
Facility
6
WA AVG
31
Rank
#29 / 279 | 1.2
Facility
1.2
WA AVG
3.4
Rank
#20 / 279 |
| Fairwood Retirement Village & Assisted Living | AL IL MC | Spokane (Fairwood) | 100
Facility
100
WA AVG
81
Rank
#91 / 356 | No |
46
Facility
46
WA AVG
51
Rank
#364 / 619 | 1 Bed / 2 Bed / 3 Bed | 73.0% | A+ | 3 | 2
Facility
2
WA AVG
8
Rank
#163 / 282 | 13
Facility
13
WA AVG
31
Rank
#66 / 279 | 4.3
Facility
4.3
WA AVG
3.4
Rank
#147 / 279 |
| Sunshine Health and Rehabilitation | AL NH HC MC SNF | Spokane Valley (Dishman) | 37
Facility
37
WA AVG
81
Rank
#325 / 356 | No |
28
Facility
28
WA AVG
51
Rank
#489 / 619 | - | 87.3% | - | - | - | - | - |
| Heaven’s Hands Adult Family Home | AL HOS MC RESC | Spokane Valley (Greenacres) | - | Yes |
27
Facility
27
WA AVG
51
Rank
#492 / 619 | Private / Shared Rooms | - | - | - | - | - | - |
Financial Assistance for
Assisted Living in Washington
Heaven’s Hands Adult Family Home is located in Spokane Valley, Washington State.
Here are the financial assistance programs available to residents in Washington State.
Frequently Asked Questions about Heaven’s Hands Adult Family Home
What neighborhood is Heaven’s Hands Adult Family Home in?
Heaven’s Hands Adult Family Home is in the Greenacres neighborhood of Spokane Valley.
Is Heaven’s Hands Adult Family Home in a walkable area?
Heaven’s Hands Adult Family Home has a walk score of 27. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at Heaven’s Hands Adult Family Home?
Yes, Heaven’s Hands Adult Family Home allows residents to bring their pets.
Are there photos of Heaven’s Hands Adult Family Home?
Yes — there are 4 photos of Heaven’s Hands Adult Family Home in the photo gallery on this page.
What is the address of Heaven’s Hands Adult Family Home?
Heaven’s Hands Adult Family Home is located at 18708 E Flat Rock River Ave, Spokane Valley, WA 99016.
What is the phone number of Heaven’s Hands Adult Family Home?
(509) 951-2247 will put you in contact with the team at Heaven’s Hands Adult Family Home.
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