Heritage Heights at Lake Chelan
Nursing Home in Washington
Heritage Heights at Lake Chelan is a non-profit senior care community in Chelan, Washington, offering assisted living, memory care, respite care, and end-of-life care. With an active license under #1223 from the Washington Department of Social and Health Services through September 2026, the community operates in the Lake Chelan valley within Chelan County. Its non-profit structure also sets it apart from many local providers and often reflects a mission-focused approach to care. With a 32-bed capacity, the community has 23 occupied beds, and an occupancy of approximately 72%, consistent with the Washington state average. Pets are welcome, and utilities and housekeeping are included.
The inspection history highlights ongoing fire safety compliance concerns. The community has completed five state inspections, with the most recent life safety review on September 10, 2024, identifying 25 deficiencies. These findings were related to fire system maintenance documentation, storage clearance issues, improper use of power strips, and fire suppression systems. Earlier inspections also revealed a similar pattern of fire safety and electrical documentation issues, along with a prior citation tied to incomplete resident service agreements. Additionally, complaint investigations conducted in early 2023 were unsubstantiated, and no fines or license suspensions are listed in available records. While the total deficiency count from the most recent review is below the statewide average of 31, it is still important for families to discuss current fire safety practices and corrective actions.
Three daily meals are provided in a shared dining environment, with options like fresh fruits and vegetables and accommodations for special dietary needs. A variety of daily activities, both on-site and in the surrounding area, support engagement and overall well-being, while care is guided by individualized service plans. Notably, end-of-life care is a compelling service, as smaller communities in rural Washington do not always provide this level of support.
Heritage Heights at Lake Chelan is a strong fit for older adults who prefer a small-town setting in the Pacific Northwest and are looking for a community-oriented environment with non-profit oversight, inclusive services, and access to advanced care support alongside assisted living or memory care.
About this community
Occupancy
Inspection History
In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.
The data displayed corresponds to the last 4 years.
5 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Washington average: 8 complaint visits
Washington average: 9 inspections
Latest inspection
25 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Washington average: 31 deficiencies
Inspection Report Summary for Heritage Heights at Lake Chelan
The most recent inspection on September 10, 2024, identified multiple fire safety deficiencies related to storage clearance, power strip use, fire suppression systems, and missing documentation for fire system maintenance. Earlier inspections showed a pattern of fire safety issues including electrical hazards, unsecured fire extinguishers, and lack of required testing documentation, along with a prior citation for incomplete resident service agreements. Complaint investigations in early 2023 were unsubstantiated, with no enforcement actions or fines listed in the available reports. Inspectors noted recurring themes of fire safety compliance and documentation gaps, but the facility addressed some issues during inspections. The record indicates ongoing challenges with fire safety requirements, with similar types of deficiencies appearing over time.
Financial Assistance for
Nursing Home in Washington
Heritage Heights at Lake Chelan is located in CHELAN, Washington.
Here are the financial assistance programs available to residents in Washington.
Places of interest near Heritage Heights at Lake Chelan
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Estimated distance in miles from CHELAN's city center to Heritage Heights at Lake Chelan's address, calculated via Google Maps.
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Compare Nursing Home around Washington The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
| Heritage Heights at Lake Chelan | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chelan | 32 | - | - | - | - | - | - | - | - | 0 | - | - | - | - | 78 | - | - | - | - | - |
| Aegis Senior Inn of Kent | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Kent | 33 | - | - | - | - | - | - | - | - | 0 | - | - | - | - | 64 | - | - | - | - | - |
| Alderwood Post Acute & Rehabilitation | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Lynnwood | - | - | - | - | - | - | - | - | - | 0 | - | - | - | - | 65 | - | - | - | - | - |
| Apple Springs Retirement and Assisted Living Residence | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Omak | 60 | - | - | - | - | - | - | - | - | 0 | - | - | - | - | 70 | - | - | - | - | - |
| Chandler House | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Yakima | 36 | - | - | - | - | - | - | - | - | 0 | - | - | - | - | 61 | - | - | - | - | - |
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Frequently Asked Questions about Heritage Heights at Lake Chelan
Is Heritage Heights at Lake Chelan in a walkable area?
Heritage Heights at Lake Chelan has a walk score of 78. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Heritage Heights at Lake Chelan?
According to WA state health department records, Heritage Heights at Lake Chelan's license number is 1223.
When does Heritage Heights at Lake Chelan's license expire?
According to WA state health department records, Heritage Heights at Lake Chelan's license expires on September 30, 2026.
How many beds does Heritage Heights at Lake Chelan have?
Heritage Heights at Lake Chelan has 32 beds.
Are there photos of Heritage Heights at Lake Chelan?
Yes — there are 2 photos of Heritage Heights at Lake Chelan in the photo gallery on this page.
What is the address of Heritage Heights at Lake Chelan?
Heritage Heights at Lake Chelan is located at 505 E HIGHLAND AVENUE.
What is the phone number of Heritage Heights at Lake Chelan?
(509) 682-1998 will put you in contact with the team at Heritage Heights at Lake Chelan.
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