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Cherish every moment of your golden years with the esteemed senior living community of Heritage Lake Country in Village Square Drive, Hartland, WI, that offers assisted living, enhanced assisted living, independent living, and memory care. With a selection of cozy and specially designed one-bedroom and two-bedroom residences, seniors experience comfort and convenience like no other. The community prides itself on a team of responsible and highly qualified professionals delivering the highest quality of care and assistance for seniors to thrive and live to their potential.
There is always something fun to do with a wide array of enjoyable activities and engaging programs highlighting seniors’ interests and strengths. Delight in healthy and delicious meals that satisfy dietary needs and preferences. Heritage Lake Country is a good place for seniors looking to maximize their independence surrounded by wonderful amenities and innovative approaches.
Higher than the Wisconsin average: 70%Heritage Lake Country is legally operated by Milo Pinkerton, and administrated by Hsl 15 LLC.
Key information about the people who lead and staff this community.
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 12 | This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 0.3 | 4 | This facility has 93% fewer deficiencies per year than a typical Wisconsin assisted living residence (0.3 vs. WI avg 4).↓ 93% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on November 5, 2025, found no deficiencies during a complaint investigation, and the complaint was unsubstantiated. Earlier inspections showed mixed results, including a substantiated complaint in July 2023 where inspectors cited the facility for not investigating possible caregiver misappropriation of medication following a caregiver’s arrest. Prior reports noted a Statement of Deficiency related to compliance with statutes and administrative codes to protect resident health and safety. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s record suggests improvement since the 2023 issues, with no deficiencies found in the two most recent inspections.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Total Residents: 124
Pets Allowed
Room Sizes: 299-324 / 344-431 / 445 / 747 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Fitness and Recreation
1.3 miles from city center
Estimated distance in miles from Hartland's city center to Heritage Lake Country's address, calculated via Google Maps.
— 5.63 miles to nearest hospital (Aurora Medical Center Summit)
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Heritage Lake Country is located in Hartland, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
| Heritage Lake Country |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hartland | 72 | Yes | 22 | Studio / 1 Bed / 2 Bed | 8
Facility
8
WI AVG
12
Rank
#158 / 330 |
90.3%
Facility
90.3%
WI AVG
72.8%
Rank
#82 / 385 | - | Hsl 15 LLC | Milo Pinkerton | 3 | 2
Facility
2
WI AVG
3.6
Rank
#103 / 282 | 1
Facility
1
WI AVG
10.9
Rank
#62 / 282 | 0.3
Facility
0.3
WI AVG
1.6
Rank
#68 / 282 |
| Harbour Village |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Greendale (5900) | 60 | No | 24 | Studio / 1 Bed / 2 Bed | 37
Facility
37
WI AVG
12
Rank
#12 / 330 |
81.7%
Facility
81.7%
WI AVG
72.8%
Rank
#142 / 385 | A+ | Lcs Greendale LLC | Gelynna Shaw | 6 | 3
Facility
3
WI AVG
3.6
Rank
#132 / 282 | 1
Facility
1
WI AVG
10.9
Rank
#62 / 282 | 0.2
Facility
0.2
WI AVG
1.6
Rank
#62 / 282 |
| Anchor – Keble Court |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Redfields Ln | - | Yes | 39 | Studio / 1 Bed / 2 Bed | - | - | - | - | - | - | - | - | - |
Heritage Lake Country is in the Hartland neighborhood of Hartland.
The legal owner and operator of Heritage Lake Country is Milo Pinkerton.
Heritage Lake Country has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.
Heritage Lake Country's occupancy is 90%.
Hsl 15 Llc is the administrator of Heritage Lake Country.
Heritage Lake Country has 72 beds.
Yes — there are 37 photos of Heritage Lake Country in the photo gallery on this page.
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