Total health inspections
9
Louisiana average 6.5
Last Health inspection on Aug 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Heritage Manor Health & Rehab
Nursing Home
Heritage Manor Health & Rehab
Nursing Home
Heritage Manor South is a health care community in Shreveport, LA, offering individuals a place to recover, rehabilitate, and reside based on their specific needs. The facility provides skilled nursing services, rehabilitation therapies, and long-term care in a homelike environment. The dedicated staff focuses on ensuring residents receive the care needed to reach their optimum level of health and well-being.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
64
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.2%
Residents per day (avg)
57
Occupancy rate
87.2%
Residents per day (avg)
57
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
45% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
29% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Proprietary home
Other
Home revenue
$6.4M
Profit
$529.4K
Proprietary home
Other
Home revenue
$6,392,818.00
Profit
$529,436.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.9M
64-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Facility Type
Medicare and Medicaid
Additional licensing details
CMS Certification Number:
195323
County:
Bossier
Accreditations:
Louisiana Nursing Home Association, Southern Hills Business Association
Ownership & operating entity
Owner name:
2575 AIRLINE DRIVE OPCO LLC
Profit status:
For profit - Limited Liability company
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab
All Levels of Care
Programs & Activities
Specific Programs
Skilled Nursing, Wound Care, Long-term Care, Memory Care, Hospice Care, Rehabilitation, Short-term Rehabilitation, Tours, Amenities, Activities, Admissions, Getting Started, Insurance & Payment
Dining & Nutrition
Food Description
Nutritious, appetizing meals carefully prepared and served in a clean and comfortable dining room.
Compare Nursing Homes around Bossier City
The information below is reported by the Louisiana Department of Health, Health Standards Section.
Cypress Point Nursing & Rehabilitation Center
+62%
+2%
+22%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
LA 71111
142
No
-
TUCKER, LARRY
87.9%
$18,073,196.00
$6,904,471.00
38.2%
137.50
4.2465
-
9
-
+62%+2%+22%
Heritage Manor Health & Rehab
-25%
-19%
+21%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
LA 71111
64
No
-
CENTENNIAL HEALTHCARE HOLDING CO. LLC
87.2%
$6,375,638.00
$2,040,177.00
32%
56.60
3.3698
1
61
2
-25%-19%+21%
Colonial Oaks Rehabilitation Center
-65%
-25%
-9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Bossier City
120
No
29
COPELAND, JAMIE
65.5%
$9,296,751.00
$3,008,823.00
32.4%
75.70
3.1176
3
23
4
-65%-25%-9%
Colonial Oaks Skilled Nursing and Rehabilitation
-65%
-25%
-9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
LA 71112
120
No
-
COPELAND, JAMIE
65.5%
$9,296,751.00
$3,008,823.00
32.4%
75.70
3.1176
3
23
4
-65%-25%-9%
Adira Medical Resort
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
LA 71111
77
No
-
-
-
-
-
-
-
-
-
-
-
-
-
Cypress Point Nursing & Rehabilitation Center
Type of care:
SNF
AL
Community:
LA 71111
Bed Count:
142
Pets Allowed:
No
Operator:
TUCKER, LARRY
CCN:
195452
Occupancy:
87.9%
Home Revenue:
$18,073,196.00
Payroll Costs:
$6,904,471.00
Payroll %:
38.2%
Avg Residents/Day:
137.50
Overall Rating:
Adj Nurse Hours:
4.2465
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
9
RN share vs State Avg:
+62%
+62%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+22%
+22%
Heritage Manor Health & Rehab
Type of care:
SNF
AL
Community:
LA 71111
Bed Count:
64
Pets Allowed:
No
Operator:
CENTENNIAL HEALTHCARE HOLDING CO. LLC
CCN:
195323
Occupancy:
87.2%
Home Revenue:
$6,375,638.00
Payroll Costs:
$2,040,177.00
Payroll %:
32%
Avg Residents/Day:
56.60
Overall Rating:
Adj Nurse Hours:
3.3698
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
61
Severe Citations:
2
RN share vs State Avg:
-25%
-25%
Staffing vs State Avg:
-19%
-19%
Occupancy vs State Avg:
+21%
+21%
Colonial Oaks Rehabilitation Center
Type of care:
SNF
AL
Community:
Bossier City
Bed Count:
120
Pets Allowed:
No
Operator:
COPELAND, JAMIE
CCN:
195604
Occupancy:
65.5%
Home Revenue:
$9,296,751.00
Payroll Costs:
$3,008,823.00
Payroll %:
32.4%
Avg Residents/Day:
75.70
Overall Rating:
Adj Nurse Hours:
3.1176
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
23
Severe Citations:
4
RN share vs State Avg:
-65%
-65%
Staffing vs State Avg:
-25%
-25%
Occupancy vs State Avg:
-9%
-9%
Colonial Oaks Skilled Nursing and Rehabilitation
Type of care:
SNF
AL
Community:
LA 71112
Bed Count:
120
Pets Allowed:
No
Operator:
COPELAND, JAMIE
CCN:
195604
Occupancy:
65.5%
Home Revenue:
$9,296,751.00
Payroll Costs:
$3,008,823.00
Payroll %:
32.4%
Avg Residents/Day:
75.70
Overall Rating:
Adj Nurse Hours:
3.1176
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
23
Severe Citations:
4
RN share vs State Avg:
-65%
-65%
Staffing vs State Avg:
-25%
-25%
Occupancy vs State Avg:
-9%
-9%Places of interest near Heritage Manor Health & Rehab
1417.2 miles from city center
BOSSIER CITY, LA 71111
Calculate Travel Distance to Heritage Manor Health & Rehab
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
89
Total Staff
68
Employees
21
Contractors
19,581
Total Hours (Quarter)
27
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 3 | 8.2 | No |
| Licensed Practical Nurse | 17 | 8.3 | Yes |
| Certified Nursing Assistant | 43 | 8.1 | Yes |
Staff by Category
Administration ⓘ
1 staff
15.8hs shift avg
Nursing Staff ⓘ
66 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
2 staff
9.8hs shift avg
Therapy Services ⓘ
16 staff
6.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
3.8hs shift avg
Dietary Services ⓘ
1 staff
7.6hs shift avg
Other Services ⓘ
1 staff
8.2hs shift avg
Contractor Analysis
2.6%
of total hours from contractors
505 contractor hours this quarter
Licensed Practical Nurse: 7
Certified Nursing Assistant: 14
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 29 | 14 | 43 | 9,625 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 10 | 7 | 17 | 4,008 | 91 | 100% | 8.3 |
| RN Director of Nursing | 3 | 0 | 3 | 1,471 | 78 | 86% | 8.5 |
| Occupational Therapy Aide | 4 | 0 | 4 | 1,098 | 89 | 98% | 11.6 |
| Registered Nurse | 3 | 0 | 3 | 975 | 81 | 89% | 8.2 |
| Dental Services Staff | 1 | 0 | 1 | 402 | 49 | 54% | 8.2 |
| Nurse Practitioner | 1 | 0 | 1 | 394 | 37 | 41% | 10.6 |
| Physical Therapy Assistant | 4 | 0 | 4 | 360 | 63 | 69% | 4.3 |
| Speech Language Pathologist | 4 | 0 | 4 | 265 | 50 | 55% | 4 |
| Qualified Social Worker | 2 | 0 | 2 | 255 | 64 | 70% | 3.8 |
| Dietitian | 1 | 0 | 1 | 237 | 31 | 34% | 7.6 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 177 | 42 | 46% | 3.7 |
| Physical Therapy Aide | 1 | 0 | 1 | 167 | 17 | 19% | 9.8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 85 | 12 | 13% | 7.1 |
| Administrator | 1 | 0 | 1 | 63 | 4 | 4% | 15.8 |
Health Inspection History
Inspections
Total health citations
61
Citations per inspection
6.78
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 61 citations resulted from standard inspections; 18 of 61 resulted from complaint investigations; and 1 of 61 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
82% worse than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
0
100% better than Louisiana averageLouisiana average: 0.5
2 critical citations
0 serious citations
59 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Aug 07, 2025
Corrected
Infection Control moderate citation
Aug 07, 2025
Corrected
Nursing Services moderate citation
Aug 07, 2025
Corrected
Nutrition moderate citation
Aug 07, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Pelican Care Centers
Resident Census by Payment Source
54
Total Residents
Medicare
4
(7.4%)
ⓘ
Medicaid
38
(70.4%)
ⓘ
Private Pay/Other
12
(22.2%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
48% better than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.8
67% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
66% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.6%
Percent of long-stay residents whose ability to move independently worsened
9.6%
59% better than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.9%
77% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
19% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.0%
Percent of long-stay high risk residents with pressure ulcers
5.0%
22% better than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.0%
Percent of long-stay residents who lose too much weight
5.0%
In line with Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
28.5%
Percent of long-stay residents who received an antipsychotic medication
28.5%
40% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Louisiana averageLouisiana average: 94.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
20% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
5.3%
Percent of short-stay residents who newly received an antipsychotic medication
5.3%
70% worse than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
31% better than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$73K
29% lower than Louisiana averageLouisiana average: $103K
Number of fines
1
51% fewer fines than Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$73K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 24, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 24, 2024
$73K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Heritage Manor Health & Rehab based on CMS SNF Cost Reports.
Occupancy Rate
87.2%
↑ 2.8pp vs 2022
Net Income
$529,436
↑ ~$278K vs 2022
Total Payroll
$2,279,526
↓ ~$47K vs 2022
Profit Margin
8.3%
↑ 4.3pp vs 2022
Loading trend charts...
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