Colonial Oaks Rehabilitation Center
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Bossier City, LA

Colonial Oaks Rehabilitation Center

Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Bossier City, LA

Overview of Colonial Oaks Rehabilitation Center

Colonial Oaks Rehabilitation Center is a 120-bed skilled nursing and rehabilitation facility located at 4921 Medical Drive in Bossier City, Louisiana. Serving residents in Bossier Parish, the facility is privately owned and certified by CMS. Both Medicare and Medicaid are accepted.

Staffing levels at this facility vary significantly compared to state benchmarks. Physical therapist hours run 33% above the Louisiana average. However, total nursing hours per resident per day are 3 hours and 7 minutes, which is 18% below the state average. Specifically, RN hours are reported at 7 minutes per day, a rate 63% below the Louisiana average.

Clinical outcomes are reflected in a 2-star CMS Quality Measures rating, which is in line with the state average. The facility primarily serves short-stay residents, with an average length of stay of 156 days. Specific clinical programs include post-surgery care, stroke recovery, and cardiac rehabilitation.

The Louisiana Department of Health, Health Standards Section, oversees the inspection of this facility. Colonial Oaks holds a 1-star overall CMS rating, with 1-star sub-ratings for health inspections and staffing. The most recent inspection occurred in June 2025. Across six inspections, the facility has received 23 total citations, resulting in a citations-per-inspection rate of 3.83. No civil money penalties or payment denials appear in the available reports.

The campus provides occupational and physical therapy, dementia care, and hospice services. Confirmed amenities include guest rooms, salon and spa services, and transportation. The dining program includes daily meals with accommodations for special diets. Current occupancy stands at 65.5%, which is below the Louisiana average of 71.8%.

This facility suits families seeking specialized short-term orthopedic or pulmonary rehabilitation. Families evaluating Colonial Oaks Rehabilitation Center should ask directly about RN staffing levels and oversight protocols, and confirm corrective actions taken following the June 2025 inspection before making a placement decision.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Louisiana averages

Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
7m
−63% State avg: 19m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 10m
Avg State avg: 1h 11m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 50m
−21% State avg: 2h 20m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 43m
−17% State avg: 3h 16m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
+33% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
7m
−46% State avg: 13m per day · National avg: 29m per day

4 of 6 metrics below state avg

By The Numbers

Community insights.

Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #224 / 343Walk Score — State benchmarkedThis home is ranked 224th out of 343 homes we track in Louisiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Louisiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
29 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Dining
Activities
Salon
Spa
Transportation
Comfortable Guest Rooms
Activitiesarts and crafts, group exercise sessions, seasonal celebrations
Specific ProgramsShort Term Rehabilitation, Outpatient Therapy, Occupational Therapy, Physical Therapy, Hospice/Palliative Care, Post-Surgery Care, Stroke Recovery Rehabilitation, Cardiac Rehab and Recovery, Pulmonary Rehabilitation Surgery, Orthopedic Surgery

Contact Colonial Oaks Rehabilitation Center

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Above average Louisiana avg: 2.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.90
11% worse than Louisiana average

Louisiana average: 2.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.24
19% better than Louisiana average

Louisiana average: 2.77

Short-stay resident measures
Below average Louisiana avg: 2.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 32.2%
16% worse than Louisiana average

Louisiana average: 27.8%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 13.1%
11% better than Louisiana average

Louisiana average: 14.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.0%
34% worse than Louisiana average

Louisiana average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 63.8%
19% better than Louisiana average

Louisiana average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 30.6%
40% worse than Louisiana average

Louisiana average: 50.6%

Places of interest near Colonial Oaks Rehabilitation Center

Address 5.4 miles from city center Info Estimated distance in miles from Bossier City's city center to Colonial Oaks Rehabilitation Center's address, calculated via Google Maps.

Calculate Travel Distance to Colonial Oaks Rehabilitation Center

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Address

Compare Nursing Homes around Bossier City

Info below is compiled from CMS reports & the LA Dept. of Health (LDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Louisiana average is: 47.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Old Brownlee Community Care Center
NH
SNF
Bossier City
89
Facility 89
LA AVG 113
Rank #190 / 259
93.0%
Facility 93.0%
LA AVG 72.4%
Rank #17 / 169
+28%
5.53
Facility 5.53
LA AVG 4.14
Rank #4 / 192
+5%+33%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
8
Facility 8
LA AVG 25.7
Rank #7 / 199
2.0
Facility 2.0
LA AVG 3.9
Rank #2 / 199
-83-
5
Facility 5
LA AVG 40
Rank #331 / 343
-
$10.9MFiscal year ending 06/2024
Facility $10.9MFiscal year ending 06/2024
LA AVG $9.8M
Rank #56 / 192
$5.5MFiscal year ending 06/2024
Facility $5.5MFiscal year ending 06/2024
LA AVG $4.5M
Rank #35 / 192
50.6%Fiscal year ending 06/2024
Facility 50.6%Fiscal year ending 06/2024
LA AVG 47.9%
Rank #51 / 191
195363
Cypress Point Nursing & Rehabilitation Center
NH
HOS
RC
SNF
Bossier City
142
Facility 142
LA AVG 113
Rank #69 / 259
80.3%
Facility 80.3%
LA AVG 72.4%
Rank #58 / 169
+11%
3.85
Facility 3.85
LA AVG 4.14
Rank #91 / 192
+64%-7%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
9
Facility 9
LA AVG 25.7
Rank #10 / 199
3.0
Facility 3.0
LA AVG 3.9
Rank #38 / 199
-114A+
17
Facility 17
LA AVG 40
Rank #293 / 343
Larry Tucker
$16.2MFiscal year ending 03/2024
Facility $16.2MFiscal year ending 03/2024
LA AVG $9.8M
Rank #16 / 192
$7.9MFiscal year ending 03/2024
Facility $7.9MFiscal year ending 03/2024
LA AVG $4.5M
Rank #9 / 192
48.7%Fiscal year ending 03/2024
Facility 48.7%Fiscal year ending 03/2024
LA AVG 47.9%
Rank #66 / 191
195452
Pilgrim Manor Skilled Nursing and Rehabilitation
NH
HOS
MC
PC
RC
SNF
Bossier City
155
Facility 155
LA AVG 113
Rank #38 / 259
78.3%
Facility 78.3%
LA AVG 72.4%
Rank #72 / 169
+8%
2.97
Facility 2.97
LA AVG 4.14
Rank #171 / 192
-34%-28%
$186.3k
Facility $186.3k
LA AVG $107.9k
Rank #181 / 199
21
Facility 21
LA AVG 25.7
Rank #79 / 199
2.6
Facility 2.6
LA AVG 3.9
Rank #27 / 199
6121A+
67
Facility 67
LA AVG 40
Rank #42 / 343
James Almond
$14.9MFiscal year ending 12/2023
Facility $14.9MFiscal year ending 12/2023
LA AVG $9.8M
Rank #22 / 192
$4.4MFiscal year ending 12/2023
Facility $4.4MFiscal year ending 12/2023
LA AVG $4.5M
Rank #90 / 192
29.5%Fiscal year ending 12/2023
Facility 29.5%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #186 / 191
195594
Colonial Oaks Skilled Nursing and Rehabilitation
NH
HOS
MC
PC
RC
SNF
Bossier City
120
Facility 120
LA AVG 113
Rank #113 / 259
57.5%
Facility 57.5%
LA AVG 72.4%
Rank #135 / 169
-21%
2.99
Facility 2.99
LA AVG 4.14
Rank #171 / 192
-70%-28%
$101.8k
Facility $101.8k
LA AVG $107.9k
Rank #158 / 199
23
Facility 23
LA AVG 25.7
Rank #101 / 199
3.8
Facility 3.8
LA AVG 3.9
Rank #101 / 199
469-
29
Facility 29
LA AVG 40
Rank #224 / 343
Jamie Copeland
$10.8MFiscal year ending 12/2023
Facility $10.8MFiscal year ending 12/2023
LA AVG $9.8M
Rank #57 / 192
$3.4MFiscal year ending 12/2023
Facility $3.4MFiscal year ending 12/2023
LA AVG $4.5M
Rank #138 / 192
31.3%Fiscal year ending 12/2023
Facility 31.3%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #184 / 191
195604

Financial Assistance for
Nursing Home in Louisiana

Colonial Oaks Rehabilitation Center is located in Bossier City, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.

Get Financial aid guidance

Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability
General Louisiana resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

High demand in urban areas.

Benefits
In-home care (5-7 hours/day) Respite (240 hours/year) Home modifications Transitional support

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+
General Louisiana resident, at risk of nursing home.
Income Limits ~$1,800/month varies
Asset Limits $5,000 individual
LA

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled
General Louisiana resident, Medicaid-eligible, needs ADL assistance.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down option available.

Benefits
ADL/IADL assistance (20-32 hours/week, varies by need)

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+
General Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid; none for Medicare-only.
LA

Limited centers (e.g., Baton Rouge, Lafayette).

Benefits
Adult day care Medical care Personal care Transportation Drugs Respite

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities
General Louisiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) $2,901/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Includes transitional support from nursing homes.

Benefits
Adult day care (up to 8 hours/day, 5 days/week) Personal care Respite Transitional aid

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+
General blind, or disabled, Louisiana resident, Medicaid-eligible.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down available.

Benefits
Personal care Adult day care Limited in-home supports

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+
General Louisiana resident, experiencing abuse/neglect/exploitation.
Income Limits (2025) No strict limit; prioritizes low-income.
Asset Limits None specified.
LA

Focus on urban and rural elder abuse cases.

Benefits
Emergency care Temporary housing Legal aid Care coordination (varies by case)

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+
General Louisiana resident, no/low prescription coverage.
Income Limits (2025) Varies by linked program; ~$30,000/year suggested.
Asset Limits None specified.
LA

Bridges gaps in Medicare Part D coverage.

Benefits
Prescription cost reduction (up to 50% discounts) Application assistance

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Age
General Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits ~$155,356 2025 net worth limit
LA

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs

Frequently Asked Questions about Colonial Oaks Rehabilitation Center

Is Colonial Oaks Rehabilitation Center in a walkable area?

Colonial Oaks Rehabilitation Center has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Are pets allowed at Colonial Oaks Rehabilitation Center?

No, Colonial Oaks Rehabilitation Center has a no-pet policy.

Are there photos of Colonial Oaks Rehabilitation Center?

Yes — there are 7 photos of Colonial Oaks Rehabilitation Center in the photo gallery on this page.

What is the address of Colonial Oaks Rehabilitation Center?

Colonial Oaks Rehabilitation Center is located at 4921 Medical Dr, Bossier City, LA 71112.

What is the phone number of Colonial Oaks Rehabilitation Center?

(318) 742-5420 will put you in contact with the team at Colonial Oaks Rehabilitation Center.

Is Colonial Oaks Rehabilitation Center Medicare or Medicaid certified?

Colonial Oaks Rehabilitation Center is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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