Highgate at Paoli Pointe

Highgate at Paoli Pointe is a Memory Care Home in Delaware

Highgate at Paoli Pointe is a Memory Care Home in Delaware

Highgate at Paoli Pointe

600 Paoli Pointe Dr, Paoli, PA 19301 View Map

Highgate at Paoli Pointe is a Memory Care Home in Delaware

Highgate at Paoli Pointe is a Memory Care Home in Delaware

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Overview of Highgate at Paoli Pointe

Highgate at Paoli Pointe is an exceptional senior living community nestled in the heart of Chester County. This vibrant haven offers a secure and supportive environment, offering memory care and assisted living services. With 80 thoughtfully designed apartment homes, around-the-clock assistance is always within reach, ensuring the well-being and comfort of every resident.

The community boasts an array of senior living features that truly enhance the residents’ experience. The sunroom invites you to bask in natural light while enjoying captivating views of the surrounding landscapes. Immerse yourself in the serenity of the gardens and courtyards, purposefully designed to create a soothing environment for memory care communities. These spaces provide a safe and stimulating setting for residents to thrive and engage in meaningful activities. Carefree living is at the core of Highgate at Paoli Pointe. From enriching activities and social events to personalized care and support, every aspect of life is tailored to meet the specific needs of seniors, including assisted living for disabled adults.

610-727-7037

Managed by Frances Poulson

Executive Director

Frances Poulson serves as the Executive Director at Highgate at Paoli Pointe, leading the community with a commitment to providing a nurturing and engaging environment. She ensures that each resident's unique needs and preferences are met, fostering a fulfilling and enriching lifestyle for all.

Home Information Highgate at Paoli Pointe
Bed community size
124-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
LICENSED
Facility Type
PERSONAL CARE HOMES
License Date
April 11, 2025
License Expiration
October 11, 2025

Additional licensing details

License number: 136101
County: CHESTER

Ownership & operating entity

Highgate at Paoli Pointe is legally operated by 600 PAOLI POINTE DRIVE OPERATIONS LLC.

Profit status: PROFIT
Nonprofit ownership: No

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Kevin Smedley, Complaint Handler

What does this home offer?

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Housing Options: Private Rooms / Semi-Private Rooms

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Building Type: 3-story

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Transportation Services

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Fitness and Recreation

Types of Care at Highgate at Paoli Pointe

Assisted Living Memory Care
Contact Highgate at Paoli Pointe

Inspection History

In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.

18 visits/inspections

12 visits/inspections triggered by complaints

Results

14 with citations

4 without citations

12 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Delaware average: 5 complaints

350 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Delaware average: 75 citations

1 enforcement action

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Waivers: 2

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Places of interest near Highgate at Paoli Pointe

Address 30.2 miles from city center

Address 600 Paoli Pointe Dr, Paoli, PA 19301

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Comparison Chart

The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Compare Memory Care around Wilmington
Highgate at Paoli Pointe
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Paoli
124
No
A+
53
600 PAOLI POINTE DRIVE OPERATIONS LLC
Private Rooms / Semi-Private Rooms
Merrill Gardens at West Chester
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

West Chester
94
Yes
-
14
WEST CHESTER PA SENIOR PROPERTY LLC
Private Rooms / Semi-Private Rooms
The Lorelton
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Wilmington
99
Yes
-
84
-
Private Rooms / Semi-Private Rooms
The Landing of Collegeville
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Collegeville
-
Yes
-
4
-
Private Rooms / Semi-Private Rooms
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Delaware Seniors

Program
State Program Name
Eligibility
Benefits
Elderly and Disabled Waiver
Delaware Medicaid E&D Waiver
Official government program page
  • General: Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Small state, faster processing in some areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
Delaware Caregiver Support Program
DE Caregiver Support (NFCSP)
  • General: Caregiver of someone 60+, Delaware resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • DE Specifics: Limited slots; rural focus.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
  • General: Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Limited to specific areas (e.g., New Castle County); few providers.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Medicare Savings Program (MSP)
Delaware Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • DE Specifics: Three tiers; broader limits than some states.
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Delaware SCSEP (federally funded, state-administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • DE Specifics: Priority for veterans, rural residents; ~400 slots/year.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Delaware Seniors

Delaware Medicaid E&D Waiver

Elderly and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Small state, faster processing in some areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
DE Caregiver Support (NFCSP)

Delaware Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+, Delaware resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • DE Specifics:
    Limited slots; rural focus.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Delaware Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Limited to specific areas (e.g., New Castle County); few providers.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Delaware Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • DE Specifics:
    Three tiers; broader limits than some states.
Benefits without Contact:
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Delaware SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • DE Specifics:
    Priority for veterans, rural residents; ~400 slots/year.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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