Occupancy rate
79%
Similar to the Delaware average: 80.7%Merrill Gardens at West Chester
Memory Care, Assisted Living & Independent Living · Wilmington, DE
Merrill Gardens at West Chester
Memory Care, Assisted Living & Independent Living · Wilmington, DE
Overview of Merrill Gardens at West Chester
Merrill Gardens at West Chester is an exquisite and upscale residence nestled in the heart of West Chester, Pennsylvania. This remarkable community offers a range of exceptional services, including independent living, personal care, and memory care. Step into a world of elegance as you enter their beautifully appointed interiors, surrounded by galleries, renowned restaurants, and esteemed healthcare facilities.
The home offers specialized memory care services in their dedicated and private homes. These memory care private homes provide a safe and nurturing environment for residents with memory impairments, allowing them to receive personalized attention and support tailored to their specific needs. With their memory care private homes and glowing reviews, Merrill Gardens at West Chester is a beacon of hope and support for individuals and families navigating the challenges of memory loss.
94-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 14 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
Similar to the Delaware average: 80.7%Occupied beds
74 / 94
Average residents per home in Delaware
86 per day
AwardsBusiness Rate 2026, Seniorly 2025, Seniorly 2024, Great Place to Work 2024
Facility TypePersonal Care Homes
StatusLicensed
IssuanceNovember 14, 2025
ExpirationNovember 14, 2026
CountyChester
License Number149120
Merrill Gardens at West Chester is legally operated by West Chester Pa Senior Property Llc.
Profit StatusProfit
Safety FeaturesResident Call System
Licensed Nurses/CNAs
24-Hour Staffing
Personal Care
112
Total Daily Staff
84
Waking Staff
0
Resident Support Staff
74
Residents Served
4
Current Residents
23
Capacity
17
Residents Served
Transportation Options
Anytime Dining
On-Site Maintenance
Weekly Housekeeping
Fitness Center
Pets Welcome
Wellness Program
Starting Price$3,350 per month
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Merrill Gardens at West Chester
Assisted Living
Independent Living
Memory Care
Inspection History
In Delaware, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Since 2022 · 4 years of data
51 citations
2 complaints
10 inspections
2 waivers
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
2vs 0.9 avg↑ 122% higher than PA avg
Data reflects the most recent 4 years (since 2022).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Delaware state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Delaware state average
Overall vs. PA average
2 Worse
Metrics worse than Delaware average:
• Inspections with citations (13% above)
• Inspection citation rate (23% above) 6 Better Metrics better than Delaware average:
• Total citations (19% below)
• Citations per year (19% below)
• Citations per inspection (11% below)
• Total inspections (9% below)
• Total complaints (50% below)
• Complaints per year (50% below)
• Inspections with citations (13% above)
• Inspection citation rate (23% above) 6 Better Metrics better than Delaware average:
• Total citations (19% below)
• Citations per year (19% below)
• Citations per inspection (11% below)
• Total inspections (9% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Latest Inspection
August 25, 2025
Renewal
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 51 | 63 | This facility has 19% fewer total citations than a typical Delaware assisted living residence (51 vs. PA avg 63).↓ 19% better |
|
Citations per year
Average citations per year since 2022.
| 12.8 | 15.8 | This facility has 19% fewer citations per year than a typical Delaware assisted living residence (12.8 vs. PA avg 15.8).↓ 19% better |
|
Citations per inspection
Average citations per inspection.
| 5.1 | 5.7 | This facility has 11% fewer citations per inspection than a typical Delaware assisted living residence (5.1 vs. PA avg 5.7).↓ 11% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 10 | 11 | This facility has 9% fewer total inspections than a typical Delaware assisted living residence (10 vs. PA avg 11).↓ 9% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 9 | 8 | This facility has 13% more inspections with citations than a typical Delaware assisted living residence (9 vs. PA avg 8).↑ 13% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 90% | 73% | This facility has 17 percentage points higher inspection citation rate than a typical Delaware assisted living residence (90% vs. PA avg 73%).↑ 17% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 4 | This facility has 50% fewer total complaints than a typical Delaware assisted living residence (2 vs. PA avg 4).↓ 50% better |
|
Complaints per year
Average complaints per year since 2022.
| 0.5 | 1 | This facility has 50% fewer complaints per year than a typical Delaware assisted living residence (0.5 vs. PA avg 1).↓ 50% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 25, 2025, found three deficiencies related to record confidentiality, exterior hazards, and unobstructed egress, all of which were promptly corrected. Earlier inspections showed a pattern of deficiencies involving resident safety, medication management, staff training, and abuse incidents, with some substantiated complaints including physical abuse by staff and residents. Inspectors cited issues such as unsecured poisonous materials, incomplete support plans, insufficient staffing and training, and medication storage problems. Complaint investigations were mostly substantiated when related to abuse or incident reporting failures, though some complaint inspections found no deficiencies. The facility has addressed many prior deficiencies through accepted plans of correction, but recent findings indicate ongoing attention is needed to maintain compliance.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for Merrill Gardens at West Chester
Merrill Gardens At West Chester P3
Merrill Gardens At West Chester P4
Merrill Gardens At West Chester P1
Merrill Gardens At West Chester P2
Financial Assistance for
Memory Care in Delaware
Merrill Gardens at West Chester is located in West Chester, Delaware.
Here are the financial assistance programs available to residents in Delaware.
Places of interest near Merrill Gardens at West Chester
19.2 miles from city center
Estimated distance in miles from West Chester's city center to Merrill Gardens at West Chester's address, calculated via Google Maps.
— 3.21 miles to nearest hospital (Bryn Mawr Rehab Hospital)
Calculate Travel Distance to Merrill Gardens at West Chester
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Compare Memory Care around Wilmington
The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Filter by care type
| Highgate at Paoli Pointe |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Paoli | 124 | No | 53 | Studio / 1 Bed / 2 Bed | A+ | - | - |
| The Lorelton |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Wilmington (The Flats) | 99 | Yes | 84 | Studio / 1 Bed / 2 Bed | - | David Parkinson - Ed | Jocelyn Dill |
| Merrill Gardens at West Chester |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | West Chester (Ward Avenue) | 94 | Yes | 14 | Studio / 1 Bed / 2 Bed | - | - | - |
| The Landing of Collegeville |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Collegeville | - | Yes | 4 | Studio / 1 Bed / 2 Bed | - | - | - |
Guides for Better Senior Living
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Frequently Asked Questions about Merrill Gardens at West Chester
What neighborhood is Merrill Gardens at West Chester in?
Merrill Gardens at West Chester is in the Ward Avenue neighborhood of West Chester.
Who is the owner of Merrill Gardens at West Chester?
The legal owner and operator of Merrill Gardens at West Chester is West Chester Pa Senior Property Llc.
Is Merrill Gardens at West Chester in a walkable area?
Merrill Gardens at West Chester has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Merrill Gardens at West Chester?
According to PA state health department records, Merrill Gardens at West Chester's license number is 149120.
When does Merrill Gardens at West Chester's license expire?
According to PA state health department records, Merrill Gardens at West Chester's license expires on November 14, 2026.
What is the occupancy rate at Merrill Gardens at West Chester?
Merrill Gardens at West Chester's occupancy is 79%.
How many beds does Merrill Gardens at West Chester have?
Merrill Gardens at West Chester has 94 beds.
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