Occupancy rate
79%
In line with Delaware average
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Memory Care in Wilmington
Merrill Gardens at West Chester
Memory Care in Wilmington
Merrill Gardens at West Chester
Overview of Merrill Gardens at West Chester
Merrill Gardens at West Chester is an exquisite and upscale residence nestled in the heart of West Chester, Pennsylvania. This remarkable community offers a range of exceptional services, including independent living, personal care, and memory care. Step into a world of elegance as you enter their beautifully appointed interiors, surrounded by galleries, renowned restaurants, and esteemed healthcare facilities.
The home offers specialized memory care services in their dedicated and private homes. These memory care private homes provide a safe and nurturing environment for residents with memory impairments, allowing them to receive personalized attention and support tailored to their specific needs. With their memory care private homes and glowing reviews, Merrill Gardens at West Chester is a beacon of hope and support for individuals and families navigating the challenges of memory loss.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
94
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
78.7%
Residents per day
74
Occupancy rate
78.7%
Residents per day
74
94-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 14 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
In line with Delaware averageOccupied beds
74 / 94
Average residents
86 per day
Facility TypePersonal Care Homes
StatusLicensed
IssuanceNovember 14, 2025
ExpirationNovember 14, 2026
CountyCHESTER
License Number149120
AwardsBusiness Rate 2026, Seniorly 2025, Seniorly 2024, Great Place to Work 2024
Merrill Gardens at West Chester is legally operated by West Chester Pa Senior Property Llc.
Profit StatusPROFIT
Safety FeaturesResident Call System
Licensed Nurses/CNAs
24-Hour Staffing
Personal Care
112
Total Daily Staff
84
Waking Staff
0
Resident Support Staff
74
Residents Served
23
Capacity
17
Residents Served
24-Hour Staffing
Resident Call System
Transportation Options
Anytime Dining
On-Site Maintenance
Weekly Housekeeping
Fitness Center
Pets Welcome
Wellness Program
Specific ProgramsIndependent Living, Personal Care, Memory Care
Starting Price$3,350
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Merrill Gardens at West Chester
Assisted Living
Independent Living
Memory Care
Inspection History
In Delaware, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
10 visits/inspections
2 visits/inspections triggered by complaints
Results
9 with citations
1 without citations
Delaware average: 4 complaint visits
Delaware average: 8 inspections with citations
Show Inspection Reports
2 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Delaware average: 4 complaints
Latest inspection
Date
August 25, 2025
Renewal51 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Delaware average: 63 citations
53 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Delaware average: 59 deficiencies
1
enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Waivers: 2
Inspection Report Summary for Merrill Gardens at West Chester
The most recent inspection on August 25, 2025, found three deficiencies related to record confidentiality, exterior hazards, and unobstructed egress, all of which were promptly corrected. Earlier inspections showed a pattern of deficiencies involving resident safety, medication management, staff training, and abuse incidents, with some substantiated complaints including physical abuse by staff and residents. Inspectors cited issues such as unsecured poisonous materials, incomplete support plans, insufficient staffing and training, and medication storage problems. Complaint investigations were mostly substantiated when related to abuse or incident reporting failures, though some complaint inspections found no deficiencies. The facility has addressed many prior deficiencies through accepted plans of correction, but recent findings indicate ongoing attention is needed to maintain compliance.
Compare Memory Care around Wilmington The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Filter by care type
Highgate at Paoli Pointe
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Paoli
124
No
53
Studio / 1 Bed / 2 Bed
A+
-
-
The Lorelton
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Wilmington (The Flats)
99
Yes
84
Studio / 1 Bed / 2 Bed
-
David Parkinson - Ed
Jocelyn Dill
Merrill Gardens at West Chester
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
West Chester
94
Yes
14
Studio / 1 Bed / 2 Bed
-
-
-
The Landing of Collegeville
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Collegeville
-
Yes
4
Studio / 1 Bed / 2 Bed
-
-
-
Living Spaces & Floor Plans
Merrill Gardens At West Chester P3
Merrill Gardens At West Chester P4
Merrill Gardens At West Chester P1
Merrill Gardens At West Chester P2
Places of interest near Merrill Gardens at West Chester
19.2 miles from city center — 3.21 miles to nearest hospital (Bryn Mawr Rehab Hospital)
Calculate Travel Distance to Merrill Gardens at West Chester
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Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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Financial Aid for Delaware Seniors
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