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Memory Care in Gwinnett County

Highlands Senior Living Norcross

Memory Care in Gwinnett County

Highlands Senior Living Norcross

Overview of Highlands Senior Living Norcross

Ideally situated in the peaceful neighborhood of Norcross, GA, Highlands Senior Living Norcross is a dedicated community that offers assisted living and memory care. The community is dedicated to improving residents’ well-being, providing top-tier care and support tailored to their needs and preferences around the clock. Residents keep peace of mind within the community’s friendly and nurturing environment.

Residents here will not run out of things to do with a jam-packed calendar of fun activities and engaging programs, aiming to keep them active and enhance their cognition. Fostering comfort and satisfying dietary needs, delicious and healthy meals are prepared for a satisfactory dining experience. Medication management and a house pharmacy are also available for residents’ convenience. The community’s all-inclusive rates ensure residents enjoy their golden years without worries.

(770) 368-0292

Managed by Janice Hunt

Level II Senior Living Administrator

Over 32 years of experience

Janice Hunt is a compassionate and dependable leader with over 32 years in senior living. As a Level II Senior Living Administrator, she combines her extensive experience and dedication to ensure every resident and staff member feels valued and at home. Known for her creativity and attention to detail, Janice fosters joy and connection through thoughtfully planned events and staff retreats.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 84
Bed community size
84-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

Facility TypeAssisted Living Community
IssuanceNovember 13, 2024
CountyGWINNETT

Ownership & Operating Entity

Highlands Senior Living Norcross is administrated by Jenohn Carter.

Staffing & Medical

3 services
Nursing Services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

0 amenities
Specific ProgramsAssisted Living, Memory Care, Personal Care, Home Helpers

What does this home offer?

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Housing Options: Studio / Private / Semi-Private Rooms

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Building Type: 3-story

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Dining Services

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Beauty Services

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Transportation Services

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Housekeeping Services

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Recreational Activities

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Exercise Programs

Types of Care at Highlands Senior Living Norcross

Memory Care Assisted Living Home Care

Contact Highlands Senior Living Norcross

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

5 visits/inspections

Georgia average: 15 visits/inspections

Latest inspection

Date August 17, 2025
Complaint Investigation

3 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Georgia average: 21 deficiencies

Inspection Report Summary for Highlands Senior Living Norcross

The most recent inspection on August 17, 2025, found no deficiencies. Earlier inspections also showed no deficiencies except for one in April 2025, when inspectors cited issues related to protective care and supervision after two residents eloped undetected and were not reported within the required timeframe. The main deficiencies involved inadequate oversight, failure to report incidents promptly, and incomplete records. Complaint investigations since then were unsubstantiated, with no rule violations cited. This pattern suggests improvement in compliance and oversight following the April findings.

Compare Memory Care around Gwinnett County The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.

Filter by care type
Delmar Gardens of Gwinnett Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Lawrenceville
244
No
15
Studio / Private / Semi-Private Rooms
10
-
Ms Jennifer Thilo
17
32
Alto Johns Creek
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Johns Creek
127
Yes
47
Studio / Private / Semi-Private Rooms
1
-
Damaris Green
3
0
Highlands Senior Living Norcross
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Norcross
84
No
35
Studio / Private / Semi-Private Rooms
1
-
Jenohn Carter
5
3
Tender Personal Care Home II
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Lawrenceville
8
No
21
Studio / Private / Semi-Private Rooms
13
-
Mr Daniel Emerich
4
5
Generous Care Giving
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Buford
6
No
5
Studio / Private / Semi-Private Rooms
6
A+
Mr Raymond Butler
3
6

Places of interest near Highlands Senior Living Norcross

Address 1.9 miles from city center

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Guides for Better Senior Living

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Financial Aid for Georgia Seniors

Get financial aid guidance

Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled, Georgia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

Respite Care Program

Georgia NFCSP Respite

Caregiver of someone 60+ (or with dementia), Georgia resident.

No strict limit; prioritizes low-income.

Not applicable.

Focus on metro and rural balance.

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+, Georgia resident, functionally impaired, at risk of nursing home placement.

No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.

Not specified; need-based.

Non-Medicaid; AAA-managed.

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled, Georgia resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).

$9,430 (individual), $14,130 (couple).

Three tiers; entitlement benefit.

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+, Georgia resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited areas (e.g., Macon, Augusta).

Senior Community Service Employment Program (SCSEP)

Georgia SCSEP (Federally Funded, State-Administered)

Age 55+, unemployed, low-income, Georgia resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

~1,200 slots; prioritizes veterans, rural residents.

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled, Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.

~$914/month (SSI level); QIT allowed.

$2,000 (individual), $3,000 (couple).

Enhanced primary care model; statewide via 12 sites.

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled, Georgia resident, in approved facility, low-income/SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$20-$489/month based on facility type.