
Highlands Senior Living Norcross
Memory Care in Gwinnett County
Highlands Senior Living Norcross
Memory Care in Gwinnett County
Ideally situated in the peaceful neighborhood of Norcross, GA, Highlands Senior Living Norcross is a dedicated community that offers assisted living and memory care. The community is dedicated to improving residents’ well-being, providing top-tier care and support tailored to their needs and preferences around the clock. Residents keep peace of mind within the community’s friendly and nurturing environment.
Residents here will not run out of things to do with a jam-packed calendar of fun activities and engaging programs, aiming to keep them active and enhance their cognition. Fostering comfort and satisfying dietary needs, delicious and healthy meals are prepared for a satisfactory dining experience. Medication management and a house pharmacy are also available for residents’ convenience. The community’s all-inclusive rates ensure residents enjoy their golden years without worries.
Over 32 years of experience
Janice Hunt is a compassionate and dependable leader with over 32 years in senior living. As a Level II Senior Living Administrator, she combines her extensive experience and dedication to ensure every resident and staff member feels valued and at home. Known for her creativity and attention to detail, Janice fosters joy and connection through thoughtfully planned events and staff retreats.
84-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAssisted Living Community
IssuanceNovember 13, 2024
CountyGwinnett
Highlands Senior Living Norcross is administrated by Jenohn Carter.
Licensed Nurses/CNAs
24-Hour Staffing
Specific ProgramsPersonal Care, Home Helpers
What does this home offer?
Housing Options: Studio / Private / Semi-Private Rooms
Building Type: 3-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Types of Care at Highlands Senior Living Norcross
Memory Care
Assisted Living
Home Care
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
5 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Georgia average: 15 visits/inspections
Latest inspection
Date
August 17, 2025
Complaint Investigation3 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Georgia average: 21 deficiencies
0.6 deficiencies per inspection
Georgia average: 1.4 deficiencies per inspection
Inspection Report Summary for Highlands Senior Living Norcross
The most recent inspection on August 17, 2025, found no deficiencies. Earlier inspections also showed no deficiencies except for one in April 2025, when inspectors cited issues related to protective care and supervision after two residents eloped undetected and were not reported within the required timeframe. The main deficiencies involved inadequate oversight, failure to report incidents promptly, and incomplete records. Complaint investigations since then were unsubstantiated, with no rule violations cited. This pattern suggests improvement in compliance and oversight following the April findings.
Financial Assistance for
Memory Care in Georgia
Highlands Senior Living Norcross is located in Norcross, Georgia.
Here are the financial assistance programs available to residents in Georgia.
Places of interest near Highlands Senior Living Norcross
1.9 miles from city center
Estimated distance in miles from Norcross's city center to Highlands Senior Living Norcross's address, calculated via Google Maps.
Calculate Travel Distance to Highlands Senior Living Norcross
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Memory Care around Gwinnett County The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
Filter by care type
| Alto Johns Creek |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Johns Creek | 127 | Yes | 47 | Studio / Private / Semi-Private Rooms | 1 | - | Damaris Green | 3 | 0 | 0.0 |
| Delmar Gardens of Gwinnett Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Lawrenceville | 100 | No | 15 | Studio / Private / Semi-Private Rooms | 10 | - | Ms Jennifer Thilo | 17 | 32 | 1.9 |
| Highlands Senior Living Norcross |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Norcross | 84 | No | 35 | Studio / Private / Semi-Private Rooms | 1 | - | Jenohn Carter | 5 | 3 | 0.6 |
| Tender Personal Care Home II |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lawrenceville | 8 | No | 21 | Studio / Private / Semi-Private Rooms | 13 | - | Mr Daniel Emerich | 4 | 5 | 1.3 |
| Generous Care Giving |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Buford | 6 | No | 5 | Studio / Private / Semi-Private Rooms | 6 | A+ | Mr Raymond Butler | 3 | 6 | 2.0 |
Guides for Better Senior Living
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