Occupancy rate
83%
In line with Georgia averageMostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
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Nursing Home in Georgia
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Hill Haven Nursing Home
Nursing Home in Georgia
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Hill Haven Nursing Home
Hill Haven Nursing Home is a skilled nursing facility located in Commerce, Georgia. It offers rehabilitation, skilled nursing, long-term care, palliative and hospice services, and life enrichment programs. The facility has been serving the community for over 60 years and is committed to providing compassionate care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
70
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
82.9%
Residents per day (avg)
60
Occupancy rate
82.9%
Residents per day (avg)
60
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
38% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
6% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
56% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Home revenue
$6.2M
Profit
$454.5K
Privately-owned community
Home revenue
$6,191,337.00
Profit
$454,484.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.7M
70-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
22 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
Occupancy
In line with Georgia averageOccupied beds
58 / 70
Average residents
88 per day
Facility TypeNursing Home
StatusSnf/nf Dual Cert
IssuanceApril 21, 2003
CountyJACKSON
CMS Certification Number115710
Hill Haven Nursing Home is administrated by Ms REBECCA HUNT.
Rehabilitation Services
Skilled Nursing
Email
[email protected]
Specific ProgramsRehabilitation, Skilled Nursing, Long Term Care, Palliative & Hospice, Speciality Services, Life Enrichment
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Show Inspection Reports
Latest inspection
Date
April 15, 2025
Re Inspection67 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Georgia average: 21 deficiencies
Inspection Report Summary for Hill Haven Nursing Home
The most recent inspection on April 15, 2025, found no deficiencies and confirmed correction of prior issues, with an unsubstantiated complaint investigation. Earlier inspections showed multiple deficiencies related mainly to failure to timely report and investigate allegations of abuse and injury, incomplete care plans for respiratory treatments, unsafe water temperatures, food storage problems, and lack of a water management program. Life safety surveys cited numerous issues with emergency preparedness, fire safety equipment, and maintenance of fire alarm and sprinkler systems. Complaint investigations were mostly unsubstantiated, though some substantiated complaints involved failure to report and investigate injuries, but no enforcement actions or fines were listed in the available reports. The facility appears to have addressed previous deficiencies, showing improvement in the most recent revisit surveys.
Health Inspection History
Inspections
Total health inspections
4
Georgia average 3.4
Last Health inspection on Feb 2025
Total health citations
16
Georgia average 16.6
Citations per inspection
4
Georgia average 4.68
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
7 of 16 citations resulted from standard inspections; 2 of 16 resulted from complaint investigations; and 7 of 16 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Georgia averageGeorgia average: 0.7
Serious Health citations
0
0
100% better than Georgia averageGeorgia average: 0.5
0 critical citations
0 serious citations
16 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 20, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 20, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 20, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 20, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 20, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 20, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 20, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 20, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Georgia The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
Filter by care type
Hill Haven Nursing Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
COMMERCE
70
93.8%
+20%
2.61
-27%
1
16
4.0
0
60
Keiser, Scott
$6.2M
$2.8M
44.7%
115710
Altamaha Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
JESUP
62
86.3%
+10%
2.76
-22%
1
20
5.0
1
54
Mukwindidza, Chido
$6.5M
$2.1M
31.6%
115577
Alzheimer’s Outreach Center of South Ga Inc
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
ALBANY
32
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0
0
0.0
0
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Alzheimer’s Outreach Center of South Ga Inc
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
ALBANY
32
-
-
-
-
0
0
0.0
0
-
-
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-
-
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Alzheimer’s Services Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MORROW
50
-
-
-
-
0
0
0.0
0
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Places of interest near Hill Haven Nursing Home
0.0 miles from city center
880 RIDGEWAY ROAD, COMMERCE, GA 30529
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
178
Employees
91
Contractors
87
Staff to resident ratio
3.02:1
108% better than Georgia averageGeorgia average ratio: 1.45:1
Avg staff/day
22
Average shift
8 hours
0% compared with Georgia averageGeorgia average: 8.3 hours
Total staff hours (quarter)
15,928
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
2
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.2 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
39
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
105
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
19.2%
3,051 contractor hours this quarter
Certified Nursing Assistant: 54
Licensed Practical Nurse: 30
Medication Aide/Technician: 2
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 51 | 54 | 105 | 9,694 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 9 | 30 | 39 | 1,468 | 81 | 89% | 8.1 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,172 | 73 | 80% | 8.3 |
| Nurse Practitioner | 2 | 0 | 2 | 1,032 | 65 | 71% | 8 |
| Administrator | 2 | 0 | 2 | 1,027 | 65 | 71% | 8 |
| Physical Therapist | 9 | 0 | 9 | 544 | 13 | 14% | 7.5 |
| RN Director of Nursing | 3 | 0 | 3 | 349 | 27 | 30% | 8.5 |
| Dietitian | 2 | 0 | 2 | 210 | 26 | 29% | 8.1 |
| Mental Health Service Worker | 2 | 0 | 2 | 139 | 16 | 18% | 8.7 |
| Other Dietary Services Staff | 3 | 0 | 3 | 105 | 14 | 15% | 7.5 |
| Registered Nurse | 2 | 0 | 2 | 81 | 8 | 9% | 10.2 |
| Dental Services Staff | 1 | 0 | 1 | 74 | 9 | 10% | 8.2 |
| Medical Director | 0 | 1 | 1 | 18 | 9 | 10% | 2 |
| Medication Aide/Technician | 0 | 2 | 2 | 17 | 3 | 3% | 5.5 |
105 Certified Nursing Assistant
% of Days
100%
39 Licensed Practical Nurse
% of Days
89%
5 Clinical Nurse Specialist
% of Days
80%
2 Nurse Practitioner
% of Days
71%
2 Administrator
% of Days
71%
9 Physical Therapist
% of Days
14%
3 RN Director of Nursing
% of Days
30%
2 Dietitian
% of Days
29%
2 Mental Health Service Worker
% of Days
18%
3 Other Dietary Services Staff
% of Days
15%
2 Registered Nurse
% of Days
9%
1 Dental Services Staff
% of Days
10%
1 Medical Director
% of Days
10%
2 Medication Aide/Technician
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
59 residents
Residents by payment source
Medicare
9 residents (15.3%)
Medicaid
49 residents (83.1%)
Private pay or other
1 resident (1.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.9
14% better than Georgia averageGeorgia average: 10.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.3
29% better than Georgia averageGeorgia average: 17.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.0%
Percent of long-stay residents whose need for help with daily activities has increased
18.0%
7% worse than Georgia averageGeorgia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.0%
Percent of long-stay residents whose ability to move independently worsened
11.0%
43% better than Georgia averageGeorgia average: 19.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
7.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
7.8%
52% better than Georgia averageGeorgia average: 16.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.7%
Percent of long-stay residents experiencing one or more falls with major injury
6.7%
110% worse than Georgia averageGeorgia average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.0%
Percent of long-stay high risk residents with pressure ulcers
4.0%
37% better than Georgia averageGeorgia average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.3%
Percent of long-stay residents with a urinary tract infection
1.3%
46% better than Georgia averageGeorgia average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.6%
Percent of long-stay residents who lose too much weight
4.6%
23% better than Georgia averageGeorgia average: 6.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
33.5%
Percent of long-stay residents who have depressive symptoms
33.5%
283% worse than Georgia averageGeorgia average: 8.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
26.6%
Percent of long-stay residents who received an antipsychotic medication
26.6%
39% worse than Georgia averageGeorgia average: 19.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
9% better than Georgia averageGeorgia average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Georgia averageGeorgia average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.0%
19% better than Georgia averageGeorgia average: 80.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Georgia averageGeorgia average: 2.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$4K
90% lower than Georgia averageGeorgia average: $40K
Number of fines
1
51% fewer fines than Georgia averageGeorgia average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Georgia averageGeorgia average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$4K
Georgia average
$40K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 31, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 31, 2023
$4K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Hill Haven Nursing Home based on CMS SNF Cost Reports.
Occupancy Rate
93.8%
↑ 5.2pp vs 2023
Net Income
$454,484
↑ ~$837K vs 2023
Total Payroll
$3,169,737
↑ ~$1.1M vs 2023
Profit Margin
7.3%
↑ 16.3pp vs 2023
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