Hillcrest Assisted Living
Nursing Home · Washington, WA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Hillcrest Assisted Living

Nursing Home · Washington, WA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Hillcrest Assisted Living accepts Medicare, Medicaid, and private pay.

Overview of Hillcrest Assisted Living

Hillcrest Assisted Living is committed to providing senior housing with services tailored to meet individual needs. The facility offers a supportive environment that promotes self-care, independence, and social interactions. Services include 24/7 care, dining, and various health and supportive services.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 44.5% Above WA avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 4.2% Above WA avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 29.9% Above WA avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 22.5% Above WA avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Washington state averages

Total nursing care / resident Info This home is ranked 16th out of 59 homes in Washington.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 32m per day
Rank #16 / 59Nurse hours — state benchmarkedThis home is ranked 16th out of 59 homes in Washington.Shows adjusted nurse hours per resident per day benchmarked to the Washington average, with a ranking across 59 Washington SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Washington avg (4h 22m per day)
vs Washington avg
+4%
Staff typeHours / dayvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 46m per day

Capacity and availability

This home usually has availability

Occupancy lower than 85% suggests more openings may be available.

Higher occupancy than the Washington average: 72.5%
Occupancy rate 82.9% Rank #11 / 62Occupancy rate — state benchmarkedThis home is ranked 11th out of 62 homes in Washington.Shows this facility's occupancy rate versus the Washington average, with its statewide rank out of 62. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 145 days
Occupancy rate
82.9% Rank #11 / 62Occupancy rate — state benchmarkedThis home is ranked 11th out of 62 homes in Washington.Shows this facility's occupancy rate versus the Washington average, with its statewide rank out of 62. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
145 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Breakdown by payment type

Medicare

53% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

35% of new residents, often for short stays.

Typical stay 4 - 5 years

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Voluntary non-profit community
Home revenue
$18.1M
Operating deficit
-$1.1M
Voluntary non-profit community
Home revenue
$18.1M Rank #21 / 62Revenue — state benchmarkedThis home is ranked 21st out of 62 homes in Washington.Shows this facility's annual revenue compared to the Washington SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating deficit
-$1.1M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #14 / 62Payroll — state benchmarkedThis home is ranked 14th out of 62 homes in Washington.Shows total annual staff payroll benchmarked to the Washington average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$11.1M
61.3% of revenue Rank #16 / 62Payroll % — state benchmarkedThis home is ranked 16th out of 62 homes in Washington.Shows payroll as a percentage of revenue versus the Washington average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.1M
Total costs $19.2M
Bed community size
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 61 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeBh
StatusOp
CountyYakima
License Number2604
CMS Certification Number505409

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Three Daily Meals
Registered Nurse On Staff
Licensed Practical Nurse On Staff
Medication Dispensing
Laundry Services
Assistance With Transportation Arrangements
Housekeeping
Beauty/Barber Shop On Site

Dining & Nutrition

Food DescriptionResidents enjoy meals made and served by staff that know them well, with participation in monthly menu selections.

Contact Hillcrest Assisted Living

Inspection History

In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.

Since 2023 · 3 years of data 8 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Washington state average
Overall vs. WA average 0 Worse No metrics in this bucket. 2 Better Metrics better than Washington average:
• Total deficiencies (74% below)
• Deficiencies per year (74% below)
Latest Inspection July 11, 2025 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

MetricThis FacilityWA Averagevs. WA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 831 This facility has 74% fewer total deficiencies than a typical Washington nursing home (8 vs. WA avg 31).↓ 74% better
Deficiencies per year Info Average deficiencies per year since 2023. 2.710.3 This facility has 74% fewer deficiencies per year than a typical Washington nursing home (2.7 vs. WA avg 10.3).↓ 74% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on July 11, 2025, found no deficiencies in the facility. Earlier inspections showed some fire safety code deficiencies identified on January 13, 2025, including issues with power taps, door devices, duct dampers, sprinkler system testing, and documentation requirements. Prior annual inspections in June 2023 and before did not note any deficiencies. No fines, enforcement actions, or substantiated complaints were listed in the available reports. The inspection history suggests improvement in compliance, particularly with fire safety issues corrected by the most recent review.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Health Inspection History

Inspections
Total health inspections 6

Washington average 7.8


Last Health inspection on Apr 2025

Total health citations
34 Rank #17 / 59Health citations — state benchmarkedThis home is ranked 17th out of 59 homes in Washington.Shows this facility's total health deficiency citations benchmarked to the Washington state average, with a ranking across all 59 WA SNFs. Lower citation counts earn a better rank.

Washington average 48.9

Citations per inspection
5.67 Rank #24 / 59Citations per inspection — state benchmarkedThis home is ranked 24th out of 59 homes in Washington.Shows average deficiency citations per CMS inspection for this facility versus the Washington mean across 59 SNFs with citation data. Lower is better.

Washington average 6.92


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

30 of 34 citations resulted from standard inspections; and 4 of 34 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info
1
233% worse than Washington average

Washington average: 0.3


Serious Health citations More info 3
76% worse than Washington average

Washington average: 1.7

1 critical citation More info Washington average: 0.3

3 serious citations More info Washington average: 1.7

30 moderate citations More info Washington average: 46.3

0 minor citations More info Washington average: 0.5
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Apr 18, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Apr 18, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Apr 18, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Apr 18, 2025
Corrected

Financial Assistance for
Nursing Home in Washington

Hillcrest Assisted Living is located in Yakima, Washington.
Here are the financial assistance programs available to residents in Washington.

Get Financial aid guidance

Community Options Program Entry System (COPES)

WA Medicaid COPES

Age 65+ or disabled
General Washington resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WA

High demand in urban areas (e.g., Seattle).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Washington Family Caregiver Support Program

WA NFCSP

Age Caregiver of someone 60+ (or with dementia)
General Washington resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WA

High urban demand; rural outreach.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$70/day) Short-term facility care (up to 5 days)

Community First Choice (CFC)

Washington Community First Choice

Age 65+ (or disabled 18+)
General WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WA

Broader than COPES; serves ~20,000; self-directed option.

Benefits
Personal care (4-6 hours/day) Respite (~240 hours/year) Assistive devices Training Transportation

Older Americans Act (OAA) Services

Washington OAA Services

Age 60+
General WA resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WA

13 AAAs; includes Meals on Wheels; rural focus.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Washington Medicare Savings Program

Age 65+ or disabled
General WA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Washington VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WA

High veteran use; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Senior Citizens Property Tax Exemption

Washington Senior Property Tax Exemption

Age 61+ or disabled retiree
General WA resident, homeowner, income-based.
Income Limits (2025) ~$45,000-$70,000/year varies by county, e.g., King: $70,000
Asset Limits Not assessed; home value cap varies ~$250,000-$400,000
WA

Saves ~$500-$1,500/year; offered statewide.

Benefits
Tax exemption (~$500-$1,500/year depending on county)

Senior Farmers’ Market Nutrition Program (SFMNP)

Washington SFMNP

Age 60+
General WA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WA

Vouchers (~$80/season); serves ~20,000 via AAAs.

Benefits
Vouchers (~$80/season) for produce at farmers’ markets

Places of interest near Hillcrest Assisted Living

Address 1.6 miles from city center Info Estimated distance in miles from Yakima's city center to Hillcrest Assisted Living's address, calculated via Google Maps.

Calculate Travel Distance to Hillcrest Assisted Living

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 139
Employees 120
Contractors 19
Staff to resident ratio 2.67:1
44% better than Washington average

Washington average ratio: 1.85:1

Avg staff/day 47
Average shift 7.2 hours
11% worse than Washington average

Washington average: 8.1 hours

Total staff hours (quarter) 30,924

Nursing staff breakdown

Registered Nurse

Manages medical care and health needs.

Total count 16
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 59
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.9 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

4.6%

1,427 contractor hours this quarter

Respiratory Therapy Technician: 4 Physical Therapy Assistant: 3 Speech Language Pathologist: 3 Physical Therapy Aide: 3 Occupational Therapy Aide: 2 Medical Director: 2 Qualified Social Worker: 1 Occupational Therapy Assistant: 1

Staff by category

Certified Nursing Assistant5905914,80591100%6.9
Licensed Practical Nurse170175,39491100%8
Registered Nurse160163,57591100%8.1
Medication Aide/Technician160162,0628897%7.6
Dental Services Staff2029016673%7.6
Speech Language Pathologist0335696066%7.8
Administrator2025136167%7.4
Dietitian2025046571%6.9
Nurse Practitioner2024725965%8
RN Director of Nursing1014525156%8.9
Other Dietary Services Staff2024286875%6.3
Clinical Nurse Specialist1013904347%9.1
Respiratory Therapy Technician0442636066%3.7
Physical Therapy Assistant0331884246%4.5
Occupational Therapy Aide0221621820%7.7
Physical Therapy Aide0331602527%6.2
Qualified Social Worker011632932%2.2
Occupational Therapy Assistant0111778%2.5
Medical Director022533%1.7
59 Certified Nursing Assistant
% of Days 100%
17 Licensed Practical Nurse
% of Days 100%
16 Registered Nurse
% of Days 100%
16 Medication Aide/Technician
% of Days 97%
2 Dental Services Staff
% of Days 73%
3 Speech Language Pathologist
% of Days 66%
2 Administrator
% of Days 67%
2 Dietitian
% of Days 71%
2 Nurse Practitioner
% of Days 65%
1 RN Director of Nursing
% of Days 56%
2 Other Dietary Services Staff
% of Days 75%
1 Clinical Nurse Specialist
% of Days 47%
4 Respiratory Therapy Technician
% of Days 66%
3 Physical Therapy Assistant
% of Days 46%
2 Occupational Therapy Aide
% of Days 20%
3 Physical Therapy Aide
% of Days 27%
1 Qualified Social Worker
% of Days 32%
1 Occupational Therapy Assistant
% of Days 8%
2 Medical Director
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 52
Medicare
10
19.2% of residents
Medicaid
28
53.8% of residents
Private pay or other
14
26.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.3
18% better than Washington average

Washington average: 10.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.4
In line with Washington average

Washington average: 20.9

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.1%
In line with Washington average

Washington average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.0%
26% better than Washington average

Washington average: 21.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.1%
28% worse than Washington average

Washington average: 24.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.7%
33% better than Washington average

Washington average: 2.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.0%
18% better than Washington average

Washington average: 4.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.2%
34% better than Washington average

Washington average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.4%
58% better than Washington average

Washington average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 67.3%
315% worse than Washington average

Washington average: 16.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 15.6%
8% worse than Washington average

Washington average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
In line with Washington average

Washington average: 96.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
7% better than Washington average

Washington average: 93.8%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.1%
5% worse than Washington average

Washington average: 88.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.2%
14% better than Washington average

Washington average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.7%
11% better than Washington average

Washington average: 82.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $231K
182% higher than Washington average

Washington average: $82K

Number of fines 4
117% more fines than Washington average

Washington average: 1.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Washington average

Washington average: 0.3

Fines amount comparison
Fines amount comparison
This facility $231K
Washington average $82K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 24, 2025
$92K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 12, 2024
$86K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 15, 2023
$45K

Last updated: Jan 2026

Compare Nursing Home around Washington

The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.

2 facilities compared · CMS & WA Dept. of Health data · Updated May 2026

Filter by care type
Hillcrest Assisted Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Yakima50 82.9% +14%4.53 -16%+7%4345.7453 61 Paul Emmans$18.1M$8.7M48%505409
Alderwood Post Acute & Rehabilitation
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Lynnwood113 71.4% -2%3.97 +57%-6%31318.7598 65 -$10.6M$4.2M39.2%505319

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Frequently Asked Questions about Hillcrest Assisted Living

Is Hillcrest Assisted Living in a walkable area?

Hillcrest Assisted Living has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Hillcrest Assisted Living?

According to WA state health department records, Hillcrest Assisted Living's license number is 2604.

How many beds does Hillcrest Assisted Living have?

Hillcrest Assisted Living has 50 beds.

Are there photos of Hillcrest Assisted Living?

Yes — there are 4 photos of Hillcrest Assisted Living in the photo gallery on this page.

What is the address of Hillcrest Assisted Living?

Hillcrest Assisted Living is located at 3801 Summitview Ave.

What is the phone number of Hillcrest Assisted Living?

(509) 965-5230 will put you in contact with the team at Hillcrest Assisted Living.

What county is Hillcrest Assisted Living located in?

Hillcrest Assisted Living is in Yakima County.

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