Show Inspection Reports
Total health inspections
4
California average 12.5
Last Health inspection on Nov 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Hillcrest Care
Assisted Living Home
Hillcrest Care
Assisted Living Home
Overview of Hillcrest Care
Maintain your independence while receiving compassionate care from Hillcrest Care, a warm and inviting community in Arrowhead Farms, CA, offering top-tier assisted living services. Residents here have access to 24/7 daily living assistance and skilled nursing care depending on their care needs. With medication management assistance, housekeeping, and laundry services, residents have fewer worries and can focus more of their time doing the things they enjoy.
Accommodations here are beautifully decorated to foster a cozy and residential-like environment with telephone service and satellite television for their comfort. Residents can also participate in an array of fun and engaging activities to keep them active, entertained, and stimulated. With fresh and nutritious meals served every day, residents can easily maintain their health and nutrition. At Hillcrest Care, residents can enjoy their peace of mind knowing that the conveniences they need are within easy reach.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
6
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
86.8%
Residents per day (avg)
47
Occupancy rate
86.8%
Residents per day (avg)
47
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
66% of new residents, usually for short-term rehab.
Typical stay
3 - 4 months
Private pay
31% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
3% of new residents, often for long-term daily care.
Typical stay
8 years
Finances and operations
Proprietary home
Corporation
Home revenue
$7.5M
Operating loss
-$608.6K
Proprietary home
Corporation
Home revenue
$7,502,988.00
Operating loss
$-608,620.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.1M
6-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
19 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 29 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy Rate
100%
Occupied Beds
6 of 6
Percentage of available beds currently in use by residents.
License Status
LICENSEDFacility Type
RESIDENTIAL CARE ELDERLY
License Date
October 23, 2006
Additional licensing details
County:
EL DORADO
Ownership & operating entity
Hillcrest Care is legally operated by PEREZ, ANGELITA.
Safety & Compliance
Wheelchair Accessible
Emergency Systems:
Yes
Safety Features:
24-hour security and monitored emergency response system.
Care Services
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing
Additional Policies & Features
Pets Allowed
Minimum Age:
62
Programs & Activities
Activities
Diverse social, educational, and recreational programs including fitness classes, concerts, book clubs, and more.
Religious Services
Yes
Volunteer Programs
Yes
Dining & Nutrition
Food Description
Dining revolves around choice, quality and convenience, with restaurant-inspired dining, casual options, and grab-and-go choices.
Meal Schedule
Breakfast: 7:30 AM-9:00 AM; Lunch: 11:00 AM-1:00 PM; Dinner: 5:00 PM-6:30 PM
Special Diets
Yes
What does this home offer?
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Types of Care at Hillcrest Care
Assisted Living
Nursing Home
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
0 visits
Breakdown by visit type
0 total complaint visits
0 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
5 official inspections
0 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
0 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
Latest inspection
Date:August 19, 2025
Type:Annual Inspection
Inspection Report Summary for Hillcrest Care
Most inspections found no deficiencies, with the facility consistently clean, well organized, and compliant with health and safety regulations. The most recent report from August 19, 2025, showed no deficiencies and confirmed that safety features and staff training were up to date. Earlier reports also noted no health or safety violations, and several complaint investigations were not applicable as no complaints were filed. Minor technical violations appeared once in September 2021 but did not affect overall compliance. The facility’s record shows steady compliance with no serious issues or enforcement actions over time.
Compare Assisted Living around San Bernardino County
The information below is reported by the California Department of Social Services and Department of Public Health.
Rialto Assisted Living
-87%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rialto
94
No
-
57
SOCHUN OPERATION INC
10.6%
-
-
-
-
-
-
-
-87%Private / Semi-Private Rooms
Hillcrest Care
-80%
+11%
+18%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Arrowhead Farms (Arrowhead Farms)
59
No
-
29
RED WILLOW COUNTY HILLCREST NURSING HOME
100.0%
$7,502,988.00
$4,282,317.00
57.1%
46.70
4.6953
21
-80%+11%+18%-
Palm View Pleasant Living – Redlands
-29%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Redlands (North Redlands)
40
No
-
75
PALM VIEW PLEASANT LIVING INC
60.0%
-
-
-
-
-
-
-
-29%Shared Suites
Greenbridge Living
-21%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Apple Valley
6
No
-
3
-
66.7%
-
-
-
-
-
-
-
-21%-
Aspen Grove Home Care
-2%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Redlands (North Redlands)
6
No
A+
52
ASPEN GROVE HOME CARE INC.
83.3%
-
-
-
-
-
-
-
-2%Private / Shared Rooms
Rialto Assisted Living
Type of care:
AL
Community:
Rialto
Bed Count:
94
Pets Allowed:
No
Operator:
SOCHUN OPERATION INC
Occupancy:
10.6%
Occupancy vs State Avg:
-87%
-87%
Bed Options:
Private / Semi-Private Rooms
Hillcrest Care
Type of care:
AL
SNF
Community:
Arrowhead Farms (Arrowhead Farms)
Bed Count:
59
Pets Allowed:
No
Operator:
RED WILLOW COUNTY HILLCREST NURSING HOME
CCN:
555890
Occupancy:
100.0%
Home Revenue:
$7,502,988.00
Payroll Costs:
$4,282,317.00
Payroll %:
57.1%
Avg Residents/Day:
46.70
Overall Rating:
Adj Nurse Hours:
4.6953
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
21
RN share vs State Avg:
-80%
-80%
Staffing vs State Avg:
+11%
+11%
Occupancy vs State Avg:
+18%
+18%
Palm View Pleasant Living – Redlands
Type of care:
AL
Community:
Redlands (North Redlands)
Bed Count:
40
Pets Allowed:
No
Operator:
PALM VIEW PLEASANT LIVING INC
Occupancy:
60.0%
Occupancy vs State Avg:
-29%
-29%
Bed Options:
Shared Suites
Greenbridge Living
Type of care:
AL
Community:
Apple Valley
Bed Count:
6
Pets Allowed:
No
Occupancy:
66.7%
Occupancy vs State Avg:
-21%
-21%
Aspen Grove Home Care
Type of care:
AL
Community:
Redlands (North Redlands)
Bed Count:
6
Pets Allowed:
No
Operator:
ASPEN GROVE HOME CARE INC.
Occupancy:
83.3%
Occupancy vs State Avg:
-2%
-2%
Bed Options:
Private / Shared Rooms
Living Spaces & Floor Plans
Two Bedroom & Two Bath Cottage 1,270 Sq. Ft.
Two Bedroom & Two Bath Cottage 1,217 Sq. Ft.
Two Bedroom & Two Bath Cottage 1,177 Sq. Ft.
Two Bedroom & Two Bath Cottage 909 Sq. Ft.
One Bedroom & Den Cottage 1,024 Sq. Ft.
One Bedroom Cottage 852 Sq. Ft.
One Bedroom & Den Cottage 774 Sq. Ft.
One Bedroom Apt Cottage 671 Sq. Ft.
Hillcrest Care – Hillcrest-Strategic-Plan-for-an-Aging-California-Population.pdf
Download PDFHillcrest Care – Hillcrest-Californias-State-Plan-for-AD.pdf
Download PDFPlaces of interest near Hillcrest Care
0.5 miles from city center
4280 Cypress Dr, Arrowhead Farms, CA 92407
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
59
Total Staff
59
Employees
0
Contractors
17,644
Total Hours (Quarter)
26
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 1 | 8.4 | No |
| Licensed Practical Nurse | 12 | 8.6 | No |
| Certified Nursing Assistant | 40 | 7.6 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
54 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
1 staff
8hs shift avg
Therapy Services ⓘ
0 staff
0hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
2 staff
4hs shift avg
Other Services ⓘ
1 staff
3.8hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 40 | 0 | 40 | 11,524 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 12 | 0 | 12 | 3,778 | 91 | 100% | 8.6 |
| Nurse Practitioner | 1 | 0 | 1 | 536 | 67 | 74% | 8 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 482 | 61 | 67% | 7.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 218 | 51 | 56% | 4.3 |
| Registered Nurse | 1 | 0 | 1 | 202 | 24 | 26% | 8.4 |
| Dietitian | 1 | 0 | 1 | 192 | 51 | 56% | 3.8 |
| Dental Services Staff | 1 | 0 | 1 | 192 | 51 | 56% | 3.8 |
Health Inspection History
Inspections
Total health citations
21
Citations per inspection
5.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 21 citations resulted from standard inspections; and 1 of 21 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
18 moderate citations
3 minor citations
Citations history (last 3 years)
Environmental minor citation
Nov 18, 2025
Corrected
Infection Control moderate citation
Nov 18, 2025
Corrected
Resident Rights moderate citation
Nov 18, 2025
Corrected
Environmental minor citation
Jul 26, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Resident Census by Payment Source
51
Total Residents
Medicare
13
(25.5%)
ⓘ
Medicaid
1
(2%)
ⓘ
Private Pay/Other
37
(72.5%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
19% worse than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.6
11% worse than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.7%
Percent of long-stay residents whose need for help with daily activities has increased
20.7%
87% worse than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
8.6%
Percent of long-stay residents whose ability to move independently worsened
8.6%
28% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.4%
26% better than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
125% worse than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
0.0%
Percent of long-stay high risk residents with pressure ulcers
0.0%
100% better than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.3%
Percent of long-stay residents who lose too much weight
6.3%
50% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California averageCalifornia average: 6.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
5% better than California averageCalifornia average: 94.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
In line with California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Hillcrest Care based on CMS SNF Cost Reports.
Occupancy Rate
86.8%
↓ 1.5pp vs 2022
Net Income
-$608,620
↓ ~$1.8M vs 2022
Total Payroll
$5,279,457
↑ ~$442K vs 2022
Profit Margin
-8.1%
↓ 22.4pp vs 2022
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