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Palm View Pleasant Living – Redlands is an excellent community in Redlands, CA where comfort meets luxury. Their bright and spacious living environment is designed to foster safety, comfort, and vibrant connections with the comfort and convenience of weekly housekeeping services and 24/7 emergency monitoring. With round-the-clock care, supervision, and assistance with daily living activities, residents can go on and about their days without hassles and worries.
Their team also provides dignified personal care assistance to make sure residents are always looking fresh and feeling good about themselves. The community also provides an abundance of fun and engaging activities to keep the residents active and entertained. With home-cooked, healthy meals, residents are guaranteed to maintain proper nutrition and energy throughout the day. Here, you bask in California’s sunshine all year round while receiving all the comfort and care you need amidst a vibrant and nurturing setting.
Lower than the California average: 72.8%Palm View Pleasant Living – Redlands is legally operated by Palm View Pleasant Living Inc, and administrated by Delcie Mucha.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 10 | This facility has 60% fewer total citations than a typical California assisted living residence (4 vs. CA avg 10).↓ 60% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 0 | 3 | This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 4 | 4 | This facility has moderate citations (type b) in line with the California average (4 vs. CA avg 4).— At avg |
|
Citations per year
Average citations per year since 2021.
| 0.8 | 2 | This facility has 60% fewer citations per year than a typical California assisted living residence (0.8 vs. CA avg 2).↓ 60% better |
|
Citations per inspection
Average citations per inspection.
| 0.3 | 3.3 | This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 14 | 16 | This facility has 13% fewer total visits than a typical California assisted living residence (14 vs. CA avg 16).↓ 13% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 5 | 13 | This facility has 62% fewer complaint visits than a typical California assisted living residence (5 vs. CA avg 13).↓ 62% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 5 | 7 | This facility has 29% fewer other visits than a typical California assisted living residence (5 vs. CA avg 7).↓ 29% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 5 | 10 | This facility has 50% fewer complaint investigations than a typical California assisted living residence (5 vs. CA avg 10).↓ 50% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mostly clean, with no deficiencies cited in the two most recent annual inspections on November 18, 2025, and November 18, 2024. Four deficiencies were flagged on November 3, 2023, related to missing staff training records and an outdated resident medical assessment, but these issues were addressed with plans of correction. Multiple complaint investigations since 2023 found all allegations unsubstantiated, including concerns about staff mistreatment, food service, and resident care.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Shared Suites
Building Type: Single-story
Dining Services
Housekeeping Services
Recreational Activities
1.0 miles from city center
Estimated distance in miles from Redlands's city center to Palm View Pleasant Living – Redlands's address, calculated via Google Maps.
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Palm View Pleasant Living – Redlands is located in Redlands, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Rialto Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rialto | 94 | No | 57 | 5 | 43 | 9 | 7 | 57.4% | - | Sochun Operation Inc | Private / Semi-Private Rooms |
| Palm View Pleasant Living – Redlands |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Redlands (North Redlands) | 40 | No | 75 | 4 | 5 | - | 4 | 60.0% | - | Palm View Pleasant Living Inc | Shared Suites |
| Aspen Grove Home Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Redlands (North Redlands) | 6 | No | 52 | 4 | - | - | 5 | 83.3% | A+ | Aspen Grove Home Care Inc. | Private / Shared Rooms |
| Hillcrest Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Arrowhead Farms | 6 | No | 29 | 5 | - | - | 19 | 100.0% | - | Angelita Perez | Shared Suites |
| Genesis Manor III |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Alta Loma | 6 | Yes | 40 | 6 | 1 | - | 24 | 50.0% | - | Gerry A. Markie | Private / Semi-Private Rooms |
Palm View Pleasant Living – Redlands is in the North Redlands neighborhood of Redlands.
The legal owner and operator of Palm View Pleasant Living – Redlands is Palm View Pleasant Living Inc.
Palm View Pleasant Living – Redlands has a walk score of 75. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Palm View Pleasant Living – Redlands's occupancy is 60%.
Delcie Mucha is the administrator of Palm View Pleasant Living – Redlands.
Palm View Pleasant Living – Redlands has 40 beds.
Palm View Pleasant Living – Redlands has had 4 recently reported deficiencies.
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