Occupancy rate
60%
Lower than the California average: 72.8%Palm View Pleasant Living – Redlands
Assisted Living in San Bernardino County
Palm View Pleasant Living – Redlands
Assisted Living in San Bernardino County
Palm View Pleasant Living – Redlands is an excellent community in Redlands, CA where comfort meets luxury. Their bright and spacious living environment is designed to foster safety, comfort, and vibrant connections with the comfort and convenience of weekly housekeeping services and 24/7 emergency monitoring. With round-the-clock care, supervision, and assistance with daily living activities, residents can go on and about their days without hassles and worries.
Their team also provides dignified personal care assistance to make sure residents are always looking fresh and feeling good about themselves. The community also provides an abundance of fun and engaging activities to keep the residents active and entertained. With home-cooked, healthy meals, residents are guaranteed to maintain proper nutrition and energy throughout the day. Here, you bask in California’s sunshine all year round while receiving all the comfort and care you need amidst a vibrant and nurturing setting.
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
4 years in operation
An established community with some operational experience and growing routines.
Walk Score: 75 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Occupancy
Lower than the California average: 72.8%Occupied beds
24 / 40
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceNovember 15, 2021
CountySan Bernardino
RCFE Number361881195
Palm View Pleasant Living – Redlands is legally operated by Palm View Pleasant Living Inc, and administrated by Delcie Mucha.
24-Hour Staffing
Specific ProgramsPersonal Care, Home Cooked Meals, Housekeeping & Laundry
Food DescriptionHome cooked meals provided three times a day and snacks.
Meals IncludedYes
Meals Per Day3
What does this home offer?
Housing Options: Shared Suites
Building Type: Single-story
Dining Services
Housekeeping Services
Recreational Activities
Types of Care at Palm View Pleasant Living – Redlands
Assisted Living
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.
Since 2021 vs. California state average
Overall vs. California average
0 Worse
No metrics in this bucket.
2 At Avg
Metrics at California average:
• Moderate citations (Type B) (at California avg)
• Official inspections (at California avg) 6 Better Metrics better than California average:
• Total citations (60% below)
• Serious citations (Type A) (100% below)
• Total visits (13% below)
• Complaint visits (62% below)
• Other visits (29% below)
• Complaint investigations (50% below)
• Moderate citations (Type B) (at California avg)
• Official inspections (at California avg) 6 Better Metrics better than California average:
• Total citations (60% below)
• Serious citations (Type A) (100% below)
• Total visits (13% below)
• Complaint visits (62% below)
• Other visits (29% below)
• Complaint investigations (50% below)
Latest Inspection
January 29, 2026
Complaint Investigation
Citations
Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total citations
Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types.
| 4 | 10 | This facility has 60% fewer total citations than a typical California facility (4 vs. California avg 10).↓ 60% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 0 | 3 | This facility has 100% fewer serious citations (type a) than a typical California facility (0 vs. California avg 3).↓ 100% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe.
| 4 | 4 | This facility has moderate citations (type b) in line with the California average (4 vs. California avg 4).— At avg |
Inspections & Visits
Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 14 | 16 | This facility has 13% fewer total visits than a typical California facility (14 vs. California avg 16).↓ 13% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.
| 5 | 13 | This facility has 62% fewer complaint visits than a typical California facility (5 vs. California avg 13).↓ 62% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 5 | 7 | This facility has 29% fewer other visits than a typical California facility (5 vs. California avg 7).↓ 29% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. California avg 4).— At avg |
|
Complaint Investigations
Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 5 complaint visits.
| 5 | 10 | This facility has 50% fewer complaint investigations than a typical California facility (5 vs. California avg 10).↓ 50% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mostly clean, with no deficiencies cited in the two most recent annual inspections on November 18, 2025, and November 18, 2024. Four deficiencies were flagged on November 3, 2023, related to missing staff training records and an outdated resident medical assessment, but these issues were addressed with plans of correction. Multiple complaint investigations since 2023 found all allegations unsubstantiated, including concerns about staff mistreatment, food service, and resident care.
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection Reports
Financial Assistance for
Assisted Living in California
Palm View Pleasant Living – Redlands is located in Redlands, California.
Here are the financial assistance programs available to residents in California.
Places of interest near Palm View Pleasant Living – Redlands
1 miles from city center
Estimated distance in miles from Redlands's city center to Palm View Pleasant Living – Redlands's address, calculated via Google Maps.
Calculate Travel Distance to Palm View Pleasant Living – Redlands
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around San Bernardino County The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Rialto Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rialto | 94 | No | 57 | 5 | 43 | 9 | 7 | 67.0% | - | Sochun Operation Inc | Private / Semi-Private Rooms |
| Palm View Pleasant Living – Redlands |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Redlands (North Redlands) | 40 | No | 75 | 4 | 5 | 0 | 4 | 60.0% | - | Palm View Pleasant Living Inc | Shared Suites |
| Greenbridge Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Apple Valley | 6 | No | 3 | 1 | 0 | 0 | - | 66.7% | - | - | Shared Suites |
| Aspen Grove Home Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Redlands (North Redlands) | 6 | No | 52 | 4 | 0 | 0 | 5 | 83.3% | A+ | Aspen Grove Home Care Inc. | Private / Shared Rooms |
| Hillcrest Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Arrowhead Farms | 6 | No | 29 | 5 | 0 | 0 | 19 | 100.0% | - | Perez, Angelita | Shared Suites |
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